USER MANUAL Gaming Monitor C27G5*T* C32G5*T* The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Table of contents Before Using the Product Safety Precautions Electricity and Safety Installation Operation 4 4 5 6 Cleaning 8 Correct posture to use the product 8 Preparations Installation Attaching the Stand Removing the Stand Precautions for moving the product Checking the space around the product Adjusting the Product Tilt Anti-theft Lock Wall Mount Kit Specifications (VESA) 9 9 10 10 11 11 12 12 Control Panel 13 Connecting and Using a Source Device Installing the Software Read below before
Table of contents Specifications General 32 Standard Signal Mode Table 33 Appendix Responsibility for the Pay Service (Cost to Customers) Not a product defect A Product damage caused by customer's fault Others 35 35 35 35 FreeSync (for AMD graphics card) 36 3
Chapter 01 Before Using the Product Safety Precautions Electricity and Safety Warning A serious or fatal injury may result if instructions are not followed. Caution Personal injury or damage to properties may result if instructions are not followed. RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Do not install the product in poorly ventilated spaces such as a bookcase or closet. •• Install the product at least 10cm away from the wall to allow ventilation. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center. •• Do not let children hang from the product or climb on top of it.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Cleaning Correct posture to use the product High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. There is a risk of damaging the screen. ――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
Chapter 02 Preparations Installation Attaching the Stand 1 41 Put the stand base onto the stand neck as the direction shown in the figure. Check that the stand neck is firmly connected. 7 Stand up the monitor and remove the package. 5 Tightly fasten the connecting screw at the bottom of the stand base. 2 3 6 Hold the back of the product as shown in the figure. Push the assembled stand into the main body in the direction of the arrow as shown in the figure. 84 Stand assembly is complete.
Removing the Stand Precautions for moving the product ――Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. 1 Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image. If Styrofoam is unavailable, use a thick sitting mat. 2 •• Hold the lower corners or edges of the product when moving it. •• Do not directly apply pressure on the screen.
Checking the space around the product Adjusting the Product Tilt Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ――The color and shape of parts may differ from what is shown. Specifications are subject to change without ――The exterior may differ depending on the product. -2.0° (±2.0°) ~ 18.0° (±2.0°) 10 cm (3.
Anti-theft Lock Wall Mount Kit Specifications (VESA) ――An anti-theft lock allows you to use the product securely even in public places. ――Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces ――The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.
Control Panel Parts Description JOG Button Multi directional button that helps navigate. Power LED ――You can select the power LED operation to be enabled or disabled on the This LED is power status indicator. ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. menu screen. ( Function Key Guide → System → Power LED On) To use the Function Key Guide, press the JOG button when the screen is turned on.
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Ports 1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. ――The functions available may vary depending on the product model.
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. DP IN Connection Using the HDMI Cable HDMI IN ――A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality. ――Use a VESA certified DP 1.2 cable or higher and its gender. Connecting to headphones or earphones Connection Using an HDMI-DVI Cable HDMI IN ――Use headphones or earphones when activating sound with an HDMI-HDMI or DP cable.
Connecting the Power HDMI IN DP IN 2 SERVICE DC 19V 1 Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port on the back of the product. 2 Next, connect the power cable to the power outlet. 3 Press the JOG button at the bottom of the product to turn it on. ――The input voltage is switched automatically. Tidying Up the Connected Cables 1 Connect the corresponding cables.
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. ――If the optimum resolution is not selected, the message will appear up to three times for a specified time even when the product is turned off and on again.
Chapter 04 Menu Function Key Guide → ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game 2nd Refresh Rate 3rd Description Change the screen refresh rate. A higher refresh rate can reduce eye strain. •• 60 Hz / 120 Hz / 144 Hz ――This menu is not available when FreeSync is set.
2nd Response Time 3rd Description Accelerate the panel response rate to make video appear more vivid and natural. ――It is best to set Response Time to Standard or Faster when you are not viewing a movie or game. ――This menu is not available when FreeSync is set. ――The Fastest (MBR) menu is only available when Refresh Rate is set to 144Hz. FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.
2nd 3rd Description In AV mode •• 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. •• 16:9: Display the picture with an aspect ratio of 16:9. •• Screen Fit: Display the picture with the original aspect ratio without cutting off. •• 17" (4:3): Use a 4:3 aspect ratio on a 17-inch screen. Pictures with a different aspect ratio will not be displayed. •• 19" (4:3): Use a 4:3 aspect ratio on a 19-inch wide screen.
Picture 2nd Picture Mode 3rd Description This menu provides an optimum picture quality suitable for the environment where the product will be used. ――This menu is not available when Eye Saver Mode is enabled. ――Picture Mode is disabled when the input is an HDR signal. In PC mode •• Custom: Customize the screen settings. •• FPS: Increase the brightness of darker areas of the FPS (First-Person Shooter) game screen. This mode increases visibility of your enemies during a FPS (First-Person Shooter) game.
2nd Brightness 3rd Description You can adjust the general brightness of the picture. (Range: 0~100) A higher value will make the picture appear brighter. ――This menu is not available when Eye Saver Mode is enabled. Contrast Adjust the contrast between the objects and background. (Range: 0~100) A higher value will increase the contrast to make the object appear clearer. ――This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode.
2nd Black Level 3rd Description If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/color degradation, black level, etc.) may occur, depending on the connected source device. In such case, Black Level can be used to adjust the image quality. •• Normal: Select this mode when there is no contrast ratio degradation. •• Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation.
OnScreen Display 2nd 3rd Language Description Set the menu language. ――A change to the language setting will only be applied to the onscreen menu display. ――It will not be applied to other functions on your PC. Display Time The OSD menu will automatically disappear if the menu is not used for a specified period of time. Display Time is a function to specify the time which you want the OSD menu to disappear. System 2nd  Volume 3rd Description Adjust the Volume controlling the JOG button LEFT/RIGHT.
2nd Off Timer Plus 3rd Off Timer Description •• Off Timer: Turn on Off Timer mode. •• Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours. ――This option is only available when Off Timer is set to On. ――For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the product powers on. This is done in accordance with power supply regulations.
2nd Input Port Ver. 3rd Description Select an HDMI version. ――The supportable device and resolution may differ depending on its version. ――When the version is changed, the screen may blink. ――If you set the HDMI Mode to 1.4, some high resolutions may not be supported because of bandwidth limitation of the HDMI 1.4 protocol. ――When the setting is not appropriate, a blank screen may appear. In this case, check the specifications of the device. ――Set HDMI Mode to 1.
Support 2nd Self Diagnosis 3rd Description Perform this test when you experience a problem with your monitor's picture. ――Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing. Software Update Update software using an update file on a USB device. 1 Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage device.
Chapter 05 Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. Easy Setting Box enables users to use the product by partitioning multiple sections. To install the latest version of Easy Setting Box, download it from the Samsung website (http://www. samsung.com).
Chapter 06 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Product diagnosis (Screen issue) If a problem occurs with the monitor screen, run Self Diagnosis to check that the monitor is working properly.
The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. If the monitor is in HDMI or DisplayPort mode, press the JOG button to display the Function Key Guide If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts → Adjust ClearType text and change Turn on ClearType. screen and select the Video playback is choppy.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. ――The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 07 Specifications General Model Name C27G5*T* C32G5*T* Size 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.0 cm) Display area 596.7 mm (H) x 335.6 mm (V) 697.3 mm (H) x 392.2 mm (V) Pixel Pitch 0.2331 mm (H) x 0.2331 mm (V) 0.2724 mm (H) x 0.2724 mm (V) Maximum Pixel Clock 586 MHz 586 MHz Power Supply AC100-240V~ 50/60Hz Based on the AC voltage of the adapter. For the DC voltage of the product, refer to the product label.
Standard Signal Mode Table Model Name C27G5*T* / C32G5*T* Synchronization (PANEL Spec) Vertical Frequency 48 - 144 Hz Resolution Optimum resolution 2560 x 1440 @ 144 Hz Maximum resolution 2560 x 1440 @ 144 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on.
Resolution Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN VESA, 1280 x 1024 63.981 60.020 108.000 +/+ O O VESA, 1280 x 1024 79.976 75.025 135.000 +/+ O O VESA, 1440 x 900 55.935 59.887 106.500 -/+ O O VESA, 1600 x 900 60.000 60.000 108.000 +/+ O O VESA, 1680 x 1050 65.290 59.954 146.250 -/+ O O VESA, 1920 x 1080 67.500 60.000 148.500 +/+ O O VESA, 2560 x 1440 88.787 59.951 241.
Chapter 08 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician •• External impact or drop. in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
FreeSync (for AMD graphics card) FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and compatibility with the AMD graphics card. •• Off: Disable FreeSync. •• On: Turn on the AMD graphics cards' FreeSync function.
