User Manual C24T55* C27T55* C32T55* The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. The contents of this manual are subject to change without notice to improve quality. © Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Table of contents Before Using the Product Connecting and Using a Source Device Screen Setup Securing the Installation Space 4 Read below before installing the product.
Table of contents Setup and Reset FreeSync 25 Sound Volume Sound Mode Select Sound 26 26 26 26 Volume 26 Eco Saving Plus 26 Dynamic Brightness 27 Off Timer Plus 27 PC/AV Mode 27 Source Detection 27 Key Repeat Time 28 Power LED On 28 HDMI-CEC 28 Installing the Software Specifications Easy Setting Box 31 Restrictions and Problems with the Installation 31 System Requirements 31 General 35 Standard Signal Mode Table 36 Appendix Troubleshooting Guide Requirements Before Contacting S
Chapter 01 Before Using the Product Securing the Installation Space Safety Precautions Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ――The exterior may differ depending on the product. Warning A serious or fatal injury may result if instructions are not followed.
Cleaning Electricity and Safety High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. Warning ――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product •• Do not use a damaged power cord or plug, or a loose power socket. (Service fee will be charged.) Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
Installation Warning Caution •• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. •• Do not drop the product while moving. •• Keep the plastic packaging out of the reach of children. ‒‒ Children may suffocate. •• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ‒‒ The product may fall and become damaged and/or cause an injury.
Operation Warning •• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. ‒‒ Contact Samsung Customer Service Center for repairs. •• To move the product, first disconnect all the cables from it, including the power cable. •• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
Caution •• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product for an extended period of time. •• Disconnect the power cord from the power socket if you do not plan on using the product for an extended period of time (vacation, etc). ‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage.
Chapter 02 Preparations Parts Parts Description JOG Button Multi directional button that helps navigate. ――JOG button is located in the bottom of the screen center, and has 5 directions as UP/DOWN/LEFT/RIGHT/PRESS(ENTER). Control Panel This LED is power status indicator and works as ――The color and shape of parts may differ from what is shown. Specifications are subject to change without •• Power On (Power button): Power LED Off notice to improve quality.
Function Key Guide ――To use the Function Key Guide, press the JOG button when the screen is turned on. Then the following window appears. UP/DOWN/LEFT/RIGHT: Move to the item you want. The description for each item will appear when the focus changes. ――When the product not displays the OSD menu, the JOG Button could be used as below. ――Up : Change the settings for Brightness, Contrast, and Sharpness. ――Down : Change the Volume setting. ――Left or Right : Change the Source setting.
Direct Key Guide ――On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. ――The function buttons page shows if Eye Saver Mode is enabled. : On : Off Analog mode HDMI, DisplayPort mode Brightness Brightness Volume Volume Source Source Auto Adjustment Features Features Eye Saver Mode Off ――Analog mode option •• UP: Adjust Brightness, Contrast. •• DOWN: Adjust Volume, Mute. •• LEFT: Adjust Source.
Types of Ports Anti-theft Lock ――The functions available may vary depending on the product model. The color and shape of parts may differ ――An anti-theft lock allows you to use the product securely even in public places. from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.
Installation Attaching the Stand ――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 1 Insert the stand neck into the stand base in the direction shown in the figure. 5 Hold the main body of the product with your hand as shown by the figure.
Removing the Stand ――Before removing the stand from the product, place the product on a flat and stable surface with the screen facing down. The product is curved. Placing pressure on the product when on a flat surface may damage the product. When the product is on the ground facing up or down, do not put pressure on it. 1 Place the protective Styrofoam (cushion) included in the package on the floor and place the product facing down on the Styrofoam, as shown in the image.
Precautions for moving the product Adjusting the Product Tilt ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -3.0° (±2.0°) ~ 20° (±2.0°) •• Do not press down on the product. There is a risk of damaging the product. •• Do not directly apply pressure on the screen. •• Do not hold the screen when moving the product. •• The product tilt can be adjusted. •• Hold the lower part of the product and adjust the tilt carefully.
Chapter 03 Connecting and Using a Source Device Read below before installing the product. Connecting and Using a PC 1 Before installing the product, check the shapes of both ports of the supplied signal cables and the Select a connection method suitable for your PC. 2 Before installing the product, make sure you remove the power cables from both the product and ――Provided ports may vary depending on the product. shapes and locations of the ports on the product and external device.
Connection Using the HDMI Cable Connection Using an DP Cable HDMI IN DP IN ――When connecting an HDMI cable, use the cable that came with the components of the product. If you use an HDMI cable other than provided by Samsung, the image quality may be degraded. Connection Using an HDMI-DVI Cable ――A DP cable shorter under 1.5 m in length is recommended. Using a cable longer than 1.5 m can affect the picture quality. Connecting to headphones or earphones HDMI IN (C27T55* / C32T55* model only.
Connecting the Power Tidying Up the Connected Cables 1 1 2 4 5 3 2 3 1 Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port on the back of the product. 2 Next, connect the power cable to the power outlet. 3 Press the JOG button at the bottom of the product to turn it on. ――The input voltage is switched automatically.
Correct posture to use the product Driver Installation ――You can set the optimum resolution and frequency for this product by installing the corresponding drivers. ――To install the latest version of the product driver, download it from the Samsung Electronics website at http://www.samsung.com. Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase.
Chapter 04 Screen Setup Function Key Guide → → Picture Configure the screen settings such as brightness. A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. In PC mode •• Custom: Customize the contrast and brightness as required.
Brightness Color You can adjust the general brightness of the picture. (Range: 0~100) Adjust the tint of the screen. A higher value will make the picture appear brighter. ――This menu is not available when Picture Mode is set to Cinema or Dynamic Contrast mode. ――This menu is not available when Picture Mode is set to Dynamic Contrast mode. ――This menu is not available when Game Mode is enabled. ――This menu is not available when Eco Saving Plus is enabled.
Black Level Game Mode If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/ color degradation, black level, etc.) may occur, depending on the connected source device. Configure the product screen settings for game mode. In such case, Black Level can be used to adjust the image quality. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ――This function is only available in HDMI mode.
Screen Ratio Screen Adjustment Change the picture size. ――Connection Using the HDMI/DP Cable In PC mode •• Auto: Display the picture according to the aspect ratio of the input source. •• Wide: Display the picture in full screen regardless of the aspect ratio of the input source. In AV mode •• 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. •• 16:9: Display the picture with an aspect ratio of 16:9.
Chapter 05 Adjusting OSD (On Screen Display) settings Function Key Guide → → OnScreen Display A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Language Set the menu language.
Chapter 06 Setup and Reset Function Key Guide → → System A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ •• The response rate during the game may fluctuate depending on the resolution. A higher resolution generally decreases the response rate. •• The sound quality of the monitor may be degraded. from what is shown.
Sound Volume C24T55* models are not supported. C27T55* / C32T55* models are not supported. Change the Volume setting. Volume Change the Volume setting. Sound Mode •• Standard: Selects the normal sound mode. •• Music: Emphasizes music over voices. •• Movie: Provides the best sound for movies. •• Clear Voice: Emphasizes voices over other sounds. Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level.
Dynamic Brightness PC/AV Mode Automatically adjust the Brightness to provide the best possible screen contrast under the current conditions. Set PC/AV Mode to AV. The picture size will be enlarged. •• •• PC: Set to PC when connected to a PC. •• AV: Set to AV when connected to an AV device. •• DVI PC: If you connect a PC using a HDMI-DVI cable, set to DVI PC. Off / On Off Timer Plus This option is useful when you view a movie. ‒‒ C24T55* models are not supported.
Key Repeat Time Control the response rate of a button when the button is pressed. Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed. Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. •• Working: The power LED is on when the product is turned on. •• Stand-by: The power LED is on when the product is turned off. HDMI-CEC Activates or deactivates HDMI-CEC.
Chapter 07 Support Function Key Guide → → Support A detailed description of each function is provided. Refer to your product for details. ――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. 2 Select OK when the following screen is prompted. The test screen will now be shown. Please look carefully at the screen for the next 5 seconds.
Information 3 Base on the test result, select Yes / No / Show Again. Do you still see the same problem on the test screen? If you need to see the photo again, click Show Again. Yes •• No View the current input source mode, frequency and resolution that are in use and the current product version. Show Again You will see the following screen when you select Yes. Reset All Return all the settings for the product to the default factory settings.
Chapter 08 Installing the Software Easy Setting Box System Requirements OS Hardware •• Windows 7 32Bit/64Bit •• At least 32MB of memory •• Windows 8 32Bit/64Bit •• At least 60MB of free space on the hard disk drive Easy Setting Box enables users to use the product by partitioning multiple sections. •• Windows 8.1 32Bit/64Bit To install the latest version of Easy Setting Box, download it from the Samsung Electronics website at http://www.samsung.com.
Chapter 09 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center ――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Check the following. Installation issue The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connectors are locked.
The message Check the cable connection and the settings of the source device. appears. Text is blurry. Check that the cable is properly connected to the product. Check that the device connected to the product is powered on. If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel → Fonts → Adjust ClearType text and change Turn on ClearType.
Q&A ――Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •• Windows 8(Windows 8.
Chapter 10 Specifications General Model Name C24T55* C27T55* C32T55* Size 24 Class (23.6 Inches / 59.9 cm) 27 Class (27.0 Inches / 68.6 cm) 32 Class (31.5 Inches / 80.1 cm) Display area 521.39 mm (H) x 293.28 mm (V) 597.88 mm (H) x 336.31 mm (V) 698.4 mm (H) x 392.85 mm (V) Pixel Pitch 0.272 mm (H) x 0.272 mm (V) 0.311 mm (H) x 0.311 mm (V) 0.363 mm (H) x 0.363 mm (V) Maximum Pixel Clock 148 MHz Power Supply AC100-240V~ 50/60Hz Based on the AC voltage of the adapter.
Standard Signal Mode Table Model Name Synchronization Resolution C24T55* C27T55* C32T55* Horizontal Frequency 53.04 ~ 85.44 kHz 53.04 ~ 85.44 kHz 52.0 ~ 91.0 kHz Vertical Frequency 48 ~ 75 Hz 48 ~ 75 Hz 48 ~ 76 Hz Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 75 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1440 x 900 55.935 59.887 106.500 -/+ VESA, 1600 x 900 60.000 60.000 108.000 +/+ VESA, 1680 x 1050 65.290 59.954 146.250 -/+ VESA, 1920 x 1080 67.500 60.000 148.500 +/+ ――Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle.
Chapter 11 Appendix Responsibility for the Pay Service (Cost to Customers) A Product damage caused by customer's fault ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service •• External impact or drop. technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
