SM-J500M SM-J500M/DS SM-J700M SM-J700M/DS User Manual English (LTN). 06/2016. Rev.1.0 www.samsung.
Table of Contents Basics 4 5 6 8 13 17 18 19 22 28 29 31 33 33 33 46 47 54 55 57 59 60 61 61 62 63 64 65 Read me first Package contents Device layout Battery SIM or USIM card Memory card Turning the device on and off Touchscreen Home screen Lock screen Notification panel Entering text Screen capture Opening apps Device and data management Settings 67 67 69 70 71 72 72 73 73 Applications 37 38 42 43 45 Email Camera Gallery Smart Manager S Planner Video Voice Recorder My Files Memo Clock Calculator Radio
Table of Contents 75 75 75 76 76 76 77 77 78 78 79 80 80 81 81 81 82 82 Applications Sounds and vibrations Display Wallpaper Themes Lock screen and security Privacy Easy mode Accessibility Accounts Backup and reset Language and input Battery Storage Accessories Date and time User manual About device Appendix 83 Troubleshooting 3
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Package contents Check the product box for the following items: • Device • Battery • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider.
Basics Device layout Receiver Flash Front camera Proximity sensor Power key Touchscreen Home key Recents key Back key Microphone Multipurpose jack Headset jack GPS antenna (SM-J500M, SM-J500M/DS) Rear camera GPS antenna (SM-J700M, SM-J700M/DS) Loud speaker Volume key Flash Back cover Main antenna 6
Basics • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device – – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Basics Battery Installing the battery 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. 2 Insert the battery with the battery’s gold-colored contacts properly aligned with the device’s contacts.
Basics 3 Replace the back cover. Removing the battery 1 2 Remove the back cover. Pull out the battery.
Basics Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. 1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack. Connecting the charger improperly may cause serious damage to the device.
Basics 3 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. Do not remove the battery before removing the charger. This may damage the device. To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.
Basics Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly.
Basics Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • Restricts the available apps to essential and selected apps only. • Deactivates the mobile data connection when the screen turns off. • Deactivates the Wi-Fi and Bluetooth features. On the Home screen, tap Apps → Settings → Battery → Ultra power saving mode, and then tap the switch to activate it.
Basics 2 ► Single SIM models: Insert the SIM or USIM card with the gold-colored contacts facing downwards. ► Dual SIM models: Insert the SIM or USIM card with the gold-colored contacts facing downwards. Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or USIM card into SIM card slot 2 ( 2 ). 1 2 • Do not insert a memory card into the SIM card slot.
Basics Removing the SIM or USIM card 1 2 Remove the back cover and battery. Pull out the SIM or USIM card.
Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it. Changing the display name and icon of SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card, tap Name or Icon.
Basics Memory card Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up.
Basics Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings → Storage → SD card → Unmount. 1 2 3 Remove the back cover and battery. Pull out the memory card. Replace the battery and back cover. Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Basics Touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognize touch inputs close to the edges of the screen, which are outside of the touch input area.
Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
Basics Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen. The Home screen may appear differently depending on the region or service provider.
Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customize the Home screen by adding, deleting, or rearranging Home screen panels. You can also set the Home screen wallpaper, add widgets to the Home screen, and more. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Widgets: Add widgets to the Home screen.
Basics Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To remove an item, tap and hold the item. Then, drag it to Remove at the top of the screen. Creating folders 1 2 On the Home screen, tap and hold an app, and then drag it over another app.
Basics Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap . To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen. To set a panel as the main Home screen, tap . Apps screen The Apps screen displays icons for all apps, including newly installed apps.
Basics 3 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. 4 Tap Enter folder name and enter a folder name. To change the folder color, tap . To add more apps to the folder, tap and hold another app, and then drag it to the folder.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Basics Icon Meaning Airplane mode activated Error occurred or caution required Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key or the Home key and swipe in any direction. You can change the way that you lock the screen to prevent others from accessing your personal information.
Basics PIN A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar.
Basics You can use the following functions on the notification panel. ► Single SIM models: Launch Settings. Quick setting buttons View more quick setting buttons. Adjust the brightness. Maximize brightness for better visibility in bright conditions. Tap a notification and perform various actions. Clear all notifications. ► Dual SIM models: Launch Settings. Quick setting buttons View more quick setting buttons. Adjust the brightness. Maximize brightness for better visibility in bright conditions.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter punctuation marks. Break to the next line. Change the keyboard settings. Enter a space.
Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the depending on the last function that was used. • icon : Enter text by voice. Start or pause entering text by voice. • : Enter emoticons. • : Change the keyboard settings. Copying and pasting 1 2 3 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard.
Basics Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously. You can view captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app Tap and drag a recent app window to the left or right to close it.
Basics Transferring data from a mobile device Transfer data from your previous device to your new device. Download and install Smart Switch from Galaxy Apps or Play Store. Launch Smart Switch and follow the on-screen instructions to transfer data from your previous device. Transferring data from a computer Back up data from your previous device to a computer and import the data to your new device. 1 2 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
Basics Using the device as a removable disk for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computer’s USB port. 1 2 Connect the device to the computer using the USB cable.
Basics Updating with Smart Switch Connect the device to a computer and update the device to the latest software. 1 On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. 2 3 4 On the computer, launch Smart Switch. Connect the device to the computer using a USB cable. If a software update is available, follow the on-screen instructions to update the device. • Do not turn off the computer or disconnect the USB cable while the device is updating.
Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap SEARCH to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Applications Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT. The icon appears on the apps that you can disable or uninstall. Select an app and tap TURN OFF or OK. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL. • DISABLE: Disable selected default apps that cannot be uninstalled from the device. • UNINSTALL: Uninstall downloaded apps.
Applications 3 ► Single SIM models: Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. ► Dual SIM models: Tap or to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad.
Applications Making calls from the locked screen On the locked screen, drag outside the large circle. Making calls from call logs or contacts list Tap LOG or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. Making an international call 1 2 3 Tap to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. ► Single SIM models: Enter the country code, area code, and phone number, and then tap .
Applications Options during calls During a voice call The following actions are available: • HOLD: Hold a call. Tap RESUME CALL to retrieve the held call. • Add call: Dial a second call. • Extra volume: Increase the volume. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • Keypad / Hide: Open or close the keypad.
Applications Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually 1 2 3 4 Tap Contacts on the Apps screen. Tap and select a storage location. Enter contact information. • : Add an image. • / : Add or delete a contact field. Tap SAVE. To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone. If the keypad does not appear on the screen, tap to open the keypad.
Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: • : Add to favorite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Messages Introduction Send and view messages by conversation.
Applications 3 Add recipients and enter a message. ► Single SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. Send the message. ► Dual SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. 4 Select a SIM or USIM card. ► Single SIM models: Tap SEND to send the message. ► Dual SIM models: Tap or to send the message.
Applications Internet Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. 1 2 3 Tap Internet on the Apps screen. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Access additional options. Refresh the current webpage. Open the homepage. View your bookmarks, saved webpages, and recent history. Open the browser's tab manager.
Applications Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 Tap Email on the Apps screen. Enter the email address and password, and then tap SIGN IN. To manually register a company email account, tap MANUAL SETUP. 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap MORE → Settings → Add account. If you have more than one email account, you can set one as the default account.
Applications Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos. View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy.
Applications On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured. • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • The front camera features a wide-angle lens.
Applications Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customize the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life color range. • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
Applications Beauty face Take a photo with lightened faces for gentler images. On the preview screen, tap MODE → Beauty face. Selfie Take self-portraits with the front camera. 1 2 3 4 On the preview screen, tap to switch to the front camera for self-portraits. Tap MODE → Selfie. Face the front camera lens. When the device detects your face, tap the screen to take a photo of yourself. To take a photo using your palm, tap and tap the Gesture control switch to activate it.
Applications 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The resolution of a photo may be affected by lighting conditions.
Applications Sound & shot Take a photo with sound. The device identifies the photos with in Gallery. On the preview screen, tap MODE → Sound & shot. Sports Take a photo of fast-moving subjects. On the preview screen, tap MODE → Sports. HDR (Rich tone) Take photos with rich colors and reproduce details even in bright and dark areas. On the preview screen, tap MODE → HDR (Rich tone).
Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • : Select a filter effect to use when taking photos or recording videos. • : Select the length of the delay before the camera automatically takes a photo. • : Adjust the slide bar to take a photo with lightened faces for gentler images. • : Activate or deactivate the flash.
Applications • Storage location: Select the memory location for storage. • Volume keys function: Set the device to use the Volume key to control the shutter or zoom function. • Reset settings: Reset the camera settings. Gallery Introduction View and manage photos and videos stored in the device. Viewing images or videos 1 2 Tap Gallery on the Apps screen. Select an image or a video. Video files show the icon on the preview thumbnail. To play a video, tap Move to the previous screen.
Applications Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen. Deleting multiple images and videos 1 2 3 On the Gallery main screen, tap and hold an image or a video to delete. Tick the images or videos to delete. Tap DELETE. Smart Manager Introduction The Smart manager provides an overview of the status of your device’s battery, storage, RAM, and system security.
Applications Using the quick optimization feature On the Apps screen, tap Smart Manager → CLEAN ALL. The quick optimization feature improves device performance through the following actions. • Identifying apps that use excessive battery power and clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Scanning for malware. Using the Smart manager On the Apps screen, tap Smart Manager and select a feature.
Applications S Planner Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 2 Tap S Planner on the Apps screen. Tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 3 . Enter event details. Enter a title. Set a start and end date for the event. Select a calendar to use or sync with. Set an alarm. Enter the location of the event. Add more details. 4 Tap SAVE to save the event.
Applications Creating tasks 1 2 3 Tap S Planner on the Apps screen. Tap → Tasks. Enter task details and tap TODAY or TOMORROW to set a due date. To add more details, tap 4 . Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings → Accounts, select an account service, and then tap the Sync Calendar switch to sync events and tasks with the account.
Applications Video Watch videos stored in the device and customize playback settings. Tap Video on the Apps screen. Select a video to play. Access additional options. Pause and resume playback. Rewind or fast-forward by dragging the bar. Change screen ratio. Adjust the volume. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to fast-forward.
Applications Voice Recorder Use this app to record or play voice memos. 1 2 On the Apps screen, tap Voice Recorder. Tap to start recording. Speak into the microphone. Tap to pause recording. Start recording. 3 Tap SAVE to finish recording.
Applications My Files Access and manage various files stored in the device. On the Apps screen, tap Tools → My Files. View files by category, or view files stored in the device. To check the status of used and available memory, tap STORAGE USAGE. To search for files or folder, tap SEARCH. Memo Create memos and organize them by category. On the Apps screen, tap Tools → Memo. Composing memos Tap on the memos list and enter a memo.
Applications Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm On the Apps screen, tap Clock → Alarm. Setting alarms Tap ADD in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To activate or deactivate alarms, tap the clock icon next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm.
Applications Stopwatch 1 2 On the Apps screen, tap Clock → Stopwatch. Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. Timer 1 2 On the Apps screen, tap Clock → Timer. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. 3 Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations.
Applications Radio Listening to the FM radio Tap Radio on the Apps screen. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Tap to turn on the FM radio. Select the radio station you want from the stations list. Record a song from the FM radio. Add the current radio station to the favorites list. Turn the FM radio on or off. Access additional options.
Applications Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Accounts for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service.
Applications Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Chat with your friends individually or in groups and use images, emoticons, and video calls while you are chatting. Google Search quickly for items on the Internet or your device.
Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap SEARCH. To edit the list of frequently used settings, tap EDIT. Then, tick items to add or deselect items to remove. Wi-Fi Connecting to a Wi-Fi network Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connections request.
Settings Bluetooth Introduction Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 3 Tap Gallery on the Apps screen. Select an image. Tap Share → Bluetooth, and then select a device to transfer the image to. If the device you want to pair with is not in the list, request that the device turns on its visibility option.
Settings Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Mobile hotspot and tethering. You may incur additional charges when using this feature. • Mobile hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.
Settings Data usage Keep track of your data usage amount and customize the settings for the limitation. On the Settings screen, tap Data usage. • Mobile data: Set the device to use data connections on any mobile network. • Set mobile data limit: Set a limit for mobile data usage. To change the monthly reset date for the monitoring period, tap → Change cycle. Limiting data usage 1 On the Settings screen, tap Data usage and tap the Set mobile data limit switch to activate it.
Settings Mobile networks Configure your mobile network settings. On the Settings screen, tap Mobile networks. • Data roaming: Set the device to use data connections when you are roaming. • Network mode (single SIM models): Select a network type. Network mode SIM 1 / Network mode SIM 2 (dual SIM models): Select a network type. • Access Point Names: Set up access point names (APNs). • Network operators: Search for available networks and manually register a network.
Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 2 On the Settings screen, tap More connection settings → Printing. Select a printer plug-in and tap the switch to activate it.
Settings Applications Manage the device’s apps and change their settings. On the Settings screen, tap Applications. • Application manager: View and manage the apps on your device. • Default applications: Select a default settings for using apps. • Application settings: Customize the settings for each app. This feature may not be supported by some devices. Sounds and vibrations Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibrations.
Settings Wallpaper Change the wallpaper settings for the Home screen and the locked screen. On the Settings screen, tap Wallpaper. Themes Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons. On the Settings screen, tap Themes. To download more themes, tap MORE THEMES. Lock screen and security Change the settings for securing the device and the SIM or USIM card. On the Settings screen, tap Lock screen and security.
Settings Privacy Change the settings for maintaining your privacy. On the Settings screen, tap Privacy. • Location: Change settings for location information permissions. • Report diagnostic info: Set the device to automatically send the device’s diagnostic and usage information to Samsung. Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen. Switching to easy mode 1 2 On the Settings screen, tap Easy mode → Easy mode. Tap DONE.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customize the settings to improve accessibility for visually impaired users. • Hearing: Customize the settings to improve accessibility for users with hearing impairment. • Dexterity and interaction: Customize the settings to improve accessibility for users who have reduced dexterity.
Settings Registering Samsung accounts You need a Samsung account when using some Samsung apps. Register your Samsung account to the device to conveniently use Samsung services. 1 2 3 On the Settings screen, tap Accounts → Add account. Tap Samsung account. Follow the on-screen instructions to complete the account setup. Once your Samsung account has been registered, you can use apps requiring your Samsung account without the sign in procedure.
Settings Language and input Change the settings for text input. Some options may not be available depending on the selected language. On the Settings screen, tap Language and input. • Language: Select a display language for all menus and apps. • Default keyboard: Select a default keyboard type for text input. • Samsung keyboard: Change the Samsung keyboard settings. • Google voice typing: Change the voice input settings. • Text-to-speech: Change the text-to-speech settings.
Settings Storage View memory information for your device. On the Settings screen, tap Storage. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. Accessories Change the accessory settings. On the Settings screen, tap Accessories. • Automatic unlock: Set the device to unlock automatically when the cover is flipped open.
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About device Access device information, edit the device name, or update device software. On the Settings screen, tap About device.
Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialing. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using a headset, ensure that it is properly connected.
Appendix The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption increases when you use messaging features or some apps, such as games or the Internet. • The battery is consumable and the useful charge will get shorter over time.
Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate license or key to play the file. • Ensure that the file formats are supported by the device.
Appendix Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
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