Owner's Manual
Table Of Contents
- User Manual
- Safety Information
- Precautions
- About This Manual
- Contents
- Checking the Components
- Product Overview
- Connecting the Soundbar
- Connecting to your TV
- Connecting an External Device
- Connecting a USB Storage Device
- Connecting a Mobile Device
- Using the Remote Control
- Installing the Wall Mount
- Placing the Soundbar on a TV stand
- Troubleshooting
- License
- Open Source License Notice
- Important Notes About Service
- Specifications and Guide
- Warranty
- Full Manual
- 01 Checking the Components
- 02 Product Overview
- 03 Connecting the Soundbar
- 04 Connecting to your TV
- 05 Connecting an External Device
- 06 Connecting a USB Storage Device
- 07 Connecting a Mobile Device
- 08 Using the Remote Control
- 09 Installing the Wall Mount
- 10 Placing the Soundbar on a TV stand
- 11 Software Update
- 12 Troubleshooting
- 13 License
- 14 Open Source License Notice
- 15 Important Notes About Service
- 16 Specifications and Guide
- Template
11
TROUBLESHOOTING
Refer
to the table
below
if this product
does
not function
properly.
If the
problem
you
are
experie
nc
ing
is
not listed
be
l
ow
or if
the
instructi
ons
be
l
ow
do
not
help,
tu
rn
off the product,
disconnect
the
powe
r
cord,
a
nd
contact
Samsung
Electronics
at 1-
800-SAMSU
NG
(1-800-726-7864).
The
unit will
not
turn
on.
Is
the
power
cord
firmly
plugged
into
the
wall
outlet
and
power
adapter?
-+
Unplug
and
re
connect
the
power
cord
to
the wall outlet
and
the
power
adapter
to
ma
ke
sure
the
connection
is
secure.
Is
the
power
adapterfirmly
connected
to
the
main
unit?
... Di
sconnect
t
he
power
adapter from the
Sound
b
ar,
and
reconnect to
make
sure
the
connection
is
fi
rm
and
secure.
A
function
does
not
work
when
the
button
is
pressed.
Is
there
static
electricity
in
the
air?
-+
Disconnect
the
power
plug
and
connect
it
again.
Sound
dropouts
occur
in
BT
mode.
-+
See
the Bluetooth
connection
sections
on
pages
11
and
16
.
Sound
is
not
produced.
--
-
------
--
1 s
the
Mute
function
on?
-+
Press
the ~
(Mute)
button to
cance
l the
mute function.
Is
the
volume
set
to
minimum?
-+
Adjust the
Volume.
The
remote
control
does
not
work.
Are
the
batteries
drained?
...
Replace
with
new
batter
ies.
Is
the
distance
between
the
remote
control
and
Sound
bar
main
unit
too
far?
-+
Move
the
remote
control
closer
to the
Sound
bar
main
unit.
The
red
LED
on
the
subwoofer
blinks
and
the
subwoofer
is
not
producing
sound.
This
issue
can
occur
if
the
subwoofer
is
not
connect~d
to
the
Sound
bar
main
unit.
-+
Try
to
connect
your
subwoofer
again.
(See
page
5.)
The
subwoofer
drones
and
vibrates
noticeably.
Try
to
adjustthe
vibration
of
yoursubwoofer.
...
Rock
the
WOOFER
button
on
you
r
remote
control forward or
bac
k
ward
to
adjust
the
subwoofer
level.
(to
-12, or
between
-6-
+6)
.
ENG
-
25