Specifications

Sprint Worldwide Wireless Service 120
n Trymanuallyselectinganothernetwork.Informationforselectingnetworkscanbefoundinthe
phoneguide.
Ifneitheroftheseactionsresolvesyourissue,youwillneedtocontactcustomerservice(seebelow).
Whencallingtoreportanissue,thefollowinginformationwillbebeneficialintryingtoresolveyour
issueasquicklyaspossible:
n Yourwirelessphonenumber.
n Thecityandcountryyouaretravellingin.
n Anyerrormessagethatdisplaysonyourphoneorthatyouheardwhentryingtoplaceacall.
n Iftheissueiswithdata,wereyouabletoplacevoicecalls?
n Iftheissueiswithvoiceservice,wereyouabletoaccessdata?
Pleasecallthenumbersbelowifyouneedassistance:
WhileintheUnitedStates:Call1-888-226-7212.
WhiletravelingoutsidetheUnitedStates:
n
InGSMmode:touch andthendial1-817-698-4199.
n InCDMAmode:enterthecountrycodeandthendial1-817-698-4199.
Thereisnochargeforthiscallfromyourwirelessphone.
FromalandlinephonewhenoutsidetheUnitedStates:
SprintWorldwideCustomerSupportcanbereachedfromalandlinephoneat1-817-698-4199.
Accessorconnectionfeesmayapply.Thetollfreenumbersbelowcanalsobeusedtocontact
SprintWorldwideCustomerSupportinthefollowingcountries:
Country From Landline Phone
Caribbean(Anguilla,Barbados,
CaymanIslands,andDominica)
1-888-226-7212
France 0800-903200
Germany 0800-180-0951
Italy 800-787-986
Mexico 001-877-294-9003
TrinidadandTobago 1-800-201-7545
UnitedKingdom 0808-234-6616
Note: Thistollfreeserviceisavailableonordinarylandlinephonesandsomepublicpayphones.
Thisservicedoesnotcoveranyhotelaccesscharges.