Specifications

Sprint Worldwide Wireless Service 119
Status Messages Message Description
Service Not Available Thisfeatureisnotavailableonthecurrentnetwork.
Emergency Calls Only Eithertheserviceisnotactivatedproperlyorthecurrentnetwork
isavailableforemergencycallingonly.Adjustyournetwork
settingstocheckforotheravailablenetworks.Ifserviceisstillnot
availableafteradjustingthesettings,contactSprintCustomer
Servicetoreporttheissueforresolution.
System Busy. Try Later Thesystemisexperiencingheavytraffic.Pleasetryagainlater.
Service Conflict Thisservicecannotbeenabledbecauseanincompatibleservice
hasalreadybeenturnedon.
Please Try Again Anerroroccurred.Notetheerrorcodeandtryagain.
Self Check Error Afaultwasdetectedwithyourphone.Ifthiserrorrecurs,notethe
errorandcontactSprintCustomerService.
Self Check Fail Anoperationalfaultwasdetectedwithyourphone.Notethe
numericcode,turnyourphoneoff,andcontactSprintCustomer
Service.
Wrong PIN YouhaveenteredanincorrectSIMPINnumber.Youhaveonly
threeattemptstoenteryourPIN.Afterathirdunsuccessful
attempt,yourphonewillbelockedandyouwillhavetocallSprint
CustomerServicetohaveitunlocked.Sprintsetsthedefaultto
PINoff;ifyouelecttoenablethePINthenyouwillneedtocontact
SprintforthedefaultPINandPUK.
PIN Blocked. Call Your
Provider
AnincorrectSIMPINwasenteredthreeconsecutivetimes.You
willbeunabletosendorreceivecallsonyourphone.Contact
SprintCustomerServicetoobtainthePINUnblockedKey(PUK)
code.SprintsetsthedefaulttoPINoff;ifyouelecttoenablethe
PINthenyouwillneedtocontactSprintforthedefaultPINand
PUK.
Insert SIM YourSIMCardisnotbeingdetected.Pleasechecktoensurethat
youhaveinsertedtheSIMCard.
Check SIM Card PleasecheckyourSIMcardtomakesureitisproperlyinserted.
Contact Sprint for Assistance with
International Service
IfyouexperienceanyissueswithvoiceordataserviceswhileoutsideoftheUnitedStates,Sprint
offerscustomersupport24hoursaday.Intheeventthatyoudoexperienceanissue,trythe
followingactions:
n Firsttrypoweringyourphoneoffandthenbackon;thiswillforceyourphonetoreregisterwith
thenetwork.