Specifications

Q : When I try to disable the Reactivation lock feature , I don’t remember my password. What should I do?
A : You can find the your Samsung e-mail address or password by using your basic information.
Follow the next steps . Next steps are applied when you don’t remember your Samsung Account in Setup Wizard after reset.
1. Select the Find email address or password
2. Choose the case in Find Password or Find E-mail menu
3-1. When you don’t remember password, enter your Samsung E-mail address and Security Code.
And then, password change E-mail has been sent to your E-mail.
3-2. When you don’t remember E-mail, enter your First Name, Last Name, Date of Birth
Reactivation lock (2)
1.Select
2.Choose
3-1.Input 3-2.Input