Galaxy Note3 customer Consultant Guide Android mobile technology platform Version 2.
Revision History: This version replaces all previous versions Date Version 2013.09.06 V1.0 Comments Initial version HQ Addition : fixed the page 11 2013.09.17 V2.
Notice: All functionality, features, specifications and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. Samsung reserves the right to make changes to this document and the product described herein, at anytime, without obligation on Samsung to provide notification of such change.
Device layout Front Back
Main spec Main spec may vary or differ by country, the region or service provider.
Improved User Benefits Classification App/Function Explanation Air command, Scrapbook, S Finder, Pen window, Air view option, Direct pen input, My magazine, New SketchBook for Galaxy, Bloomberg+, Evernote, One-hand operation , Color matching between S View cover and window, Reactivation lock Apps folder, S Note, S Health, Camera, Improved Signature Screen Lock, S Voice, Voice Recorder, Group Play Applications and their functions may not be available depending on the region or service provider.
New function and Application Air command Scrapbook S Finder Pen window Air view option Direct pen input My magazine SketchBook for Galaxy Bloomberg+ Evernote One-hand operation Color matching between S View cover and window Reactivation lock
Air command Q : What is the Air Command that can use with S Pen? A : When you press the pen button while hovering your pen over the *screen, the air command feature which is constructed with each situation distinction UI screen and contents will appear. It will support your fast action. *Air command is supported in not only specific applications like Message, Email, S Note, Gallery, Media content etc but also general screen commands. Press the pen button Pen hovering(1.
Specific Air command in application ■ Attach images to Messages :When hovering your pen over the attach button, press the pen button to display a list recently added images. ■ Add recipients of Messages : Bring up the list of most frequent contacts by pressing the pen button while hovering your pen on the contact or recipiet insert buttons. ■ Display available actions to Media content :While hovering your pen over media content, press the pen button to display the available actions.
General Air command Q : What is the additional Air Command with S Pen? A : When hovering your pen anywhere on the screen except over media content, the attach button, or the add recipients button , press the pen button to display a list of available pen features and choose the option. It support the five fast action icon list. 1. Action Memo : Run the quick memo Screen Write Scrapbooker 2. Scrapbooker : Use the easy clip by your pen, S Finder Action Memo and Save the images to Scrapbook application 3.
General Air command – 1. Action memo (1) Q : How can I use the Action memo of Air command with S Pen? Various option item is supported When hovering your pen anywhere on the screen , press the pen button and select the Action memo. Alternatively, with the S Pen button pressed, double tap the screen. If you select the Action Memo, the quick memo window will display. You can easily write memo file. Link to action option performs various actions, such as making a call, adding contacts, sending messages.
General Air command – 1. Action memo (2) Q : How can I set the input language for handwriting recognition? A : You can set the handwriting input language by next step. You will be able to search for handwriting in the language you select. After you select a language, the device will recognize handwriting in that language. Remind that device only recognizes handwriting in that language you select. 1~2. Tap the Settings and select the Language and input menu in Controls tab 3.
General Air command – 2. Scrapbooker Scrapbooker allows you to save content easily. Collect your favorite images, with related text and URLs, and save them in one place using Scrapbook. To save from Scrapbooker in Scrapbook -> After you draw a shape with the S Pen, scraped rectangle part is saved in Scrapbook application.
To save contents from Scrapbooker ※Scrapbooker allows you to save content easily. Hover your pen over the screen and press the pen button to view Scrapbooker features. Q : How can I save content from Scrapbooker with S Pen? 1. Hover the pen over the screen and press the pen button. 2. Select Scrapbooker 3. Draw a line around the content you want to save. 4. Select a category to save your content under in Scrapbook. 5. Select Check icon to save. 4.Select 5.Select 2.Select 3.
Scrapbook You can check the easy clipped or scraped picture with S Pen in Scrapbook application. Scrapbook allows you to group your favorite images, text, and URLs in one place. If you run the Scrapbook application, there Via “Create category” menu, you can make the are scraped pictures saved.
Scrapbook – 1. Save from Scrapbooker ※Scrapbooker allows you to save content in Scrapbook easily. Hover your pen over the screen and press the pen button to view Scrapbooker features. Q : How can I save content from Scrapbooker with S Pen? 1. Hover the pen over the screen and press the pen button. 2. Select Scrapbooker 3. Draw a line around the content you want to save. 4. Select a category to save your content under in Scrapbook. 5. Select Check icon to save. 4.Select 5.Select 2.Select 3.
Scrapbook – 2. Save from Easy clip (1) You can also use Easy clip to save the contents Q : How can I save content from Easy clip with S Pen? 1. After you draw a closed shape with the S Pen while holding down the pen button, easy clip will be enabled. 2. If you want reshape the clipped content, use the upper menu tool. And then, Tap to save item to Scrapbook. 3. Select a category to save your content under in Scrapbook. 4. Tap to save content. You can transform the drawn shape area before saving.
Scrapbook – 2. Save from Easy clip (2) Q : How can I reshape the drawn closed area with S Pen before saving? A : Refer the next step using menu. Below screen is the saved content in Scrapbook according to shape.
General Air command – 3. Screen write Q : How can I use the Screen write Air command ? A: Screen write allow you write to captured current screen. Various option item is supported When hovering your pen anywhere on the screen , press the pen After saving, you can check button and select the Screen write. Current screen is captured the picture in Gallery app. and you can write to the picture.
General Air command – 4. S Finder Q : How can I use the S Finder Air command ? A: S Finder support you can search for content on your device and find more on the Web. *To activate the S Finder quickly, press and hold the Menu key to start searching. Handwriting input When hovering your pen anywhere on the screen , press the pen button and select the S Finder. You can enter keywords using your voice or the virtual keyboard, S Finder search for all content or the handwriting input features.
S Finder You can customize search category From setting menu, you can select the display Enter two or more words in the search box separated by spaces and S Finder will find search results that include all of the words you provided.
General Air command – 5. Pen window Q : How can I use the Pen window Air command ? A : Pen window support you can do multi-tasking about *frequently used 10 applications in all screen. * frequently used 10 applications : Chrome, Calculator, Clock, ChatON, YouTube, Hangouts, Message, Contacts, Phone, Internet When hovering your pen anywhere on the screen , press the pen button and select the Pen window. And draw a window of any size, anywhere on the screen.
Pen window You can draw application list popup for multi-tasking at anywhere, anysize in screen. example 1 example 2 With S Pen, draw the area you want to display application lists popup. The popup will display in the field which you appointed, and choose the apps for multi-tasking. During multi-tasking, the device battery may drain more quickly than working the one application.
To set the Air command Q : How can I set for using the Air command ? A : 1. Select the setting 2. First of all, in Controls tab, Drag the Air view switch to the right to enable the feature. Set the Air view mode to Pen and Drag the Air command switch to the right to enable feature. If you set the Air view mode to the finger, it will disable some of the air command feature, such as inserting/attaching content, adding recipients, and displaying available actions. 2-1.Select 1.Select 2-2.
Air View option ※Air view option shows you helpful information when you hover your pen or finger over the screen Galaxy S4 Galaxy Note3 Air view pen and finger option are each supported Ir view - When you hover your pen or finger over the screen, the air - In Galaxy S4, Air view is only support by finger hovering. view feature will appear.
Air View option – 1. Air view finger ※Air view finger option shows you helpful information when hovering your finger over the screen, and it’s identically supported in existing Galaxy S4.
Air View option – 2. Air view pen ※Air view pen option shows you helpful information when hovering your pen over the screen. When hovering with pen, according to each icons, it display the function in text. It help user easily to understand the icon. ◆ Icon labels (by pen nib) : View the labels of icons by hovering your pen over them.
To set the Air view option Q : How can I set for using the Air view option? A : 2. In Controls tab, Drag the Air view switch to the right to enable the feature. 3. Select the Air view mode. By Air view mode, air view pen/finger options is activated or deactivated. 4. Select what will be shown when you hover your pen or finger over items on the screen. 3-1 3-2.Select 1.Select 2.
Direct pen input (1) Q : What is the Direct pen input option? A : With Direct pen input, you can fill in forms and write messages on your device in you own handwriting. ■ Filling in forms : Hover the S Pen over the text input area, then tap to use the Direct pen input handwriting feature 1~2. Hover the S Pen over the text input area. When the pen icon is displayed, tap it to enable the handwriting pad. 3. Mode changes to Pen input mode and Handwriting area will be displayed. 4.
Direct pen input (2) ■ Writing in applications : You can write directly on the screen with your S Pen in some features/apps, such as the dialing keypad, Clock, alarm, and time selector. Alarm Dialing keypad Tap Tap Hover the S Pen over the text input area. When the pen icon is displayed, tap it to enable the handwriting pad. And Write the text with your pen and Tap the Done button to finish the pen input mode.
To set the Direct pen input Q : How can I set for using the Direct pen input option? A : 1. Select the setting 2. In Controls tab, select the S Pen 3. Drag the Direct pen input switch to the right to enable the feature. It enable to display the handwriting pad on the text input area when the S Pen is detected. 2.Select 1.Select 3.
My Magazine Q : What is the My Magazine app ? A : Use to make your own social magazine. My Magazine recommends content, information, and applications. Samsung My magazine is integrated multimedia magazine that has optimized UI, and you can enjoy the hot and trendy information about News, Personal, Social category .
My Magazine – change the received content Q : How can I change the received content of My Magazine? A : 1. Tap to view options 2. Tap > to select / deselect content assigned to each page 1.Select 2-1.Select 2-2.
My Magazine – set the country Q : Can I receive the new from different country? A : 1. Touch the Menu key , and select the Settings. 2. Select the “Receive news from” option. 3. Choose the country you want to receive news 2.Select 3. Choose the country 1.
SketchBook for Galaxy Q : What is the SketchBook for Galaxy app? A : Use to create a quick concept or sketch out your idea for a project. Use artistic tools to draw and paint your digital art. The image is saved in Gallery. To start SketchBook for Galaxy, you need to download and install the application. • This application may not be available depending on the region or service provider. • You may incur additional charges when downloading this application via the mobile network.
SketchBook for Galaxy – basic tips Q : What is basic tips for using the SketchBook app? A : Next is explanation for creating the new sketch , choosing the brush and colour. Create new sketch Choose a brush Choose a colour Create a new sketch, and save. Sketch file which is drawn by various brush In Gallery of Sketchbook, you can check the sketched file list.
SketchBook for Galaxy – Shortcuts Q : How can I use the shortcut in SktechBook? A : Double-tap corners for shortcuts. Or, hover and click the S Pen button for the shortcut menu Clear Layer Frame Canvas 1.Touch & Hold Undo : Double tap corners for shortcuts. Redo : Hover and click the S Pen button for the shortcut menu.
SketchBook for Galaxy – Layer Q : How do I add a layer? A : To add a layer, follow the steps below: 1. Select Layers icon. 2. Select add icon. 2.Select 1.Select ※ Note : The maximum number of layers available is 18.
SketchBook for Galaxy – Layer option (1) ※ Use layers to combine image, control the editing process, and show/hide image components. ■ To delete a layer, tap the layer, and then drag it to the delete icon. ■ To change layers, tap the layer you want to work on.
SketchBook for Galaxy – Layer option (2) ※ Use layers to combine image, control the editing process, and show/hide image components. ■ To hide/ show a layer, tap Visible/ Invisible icon. ■ To change layer transparency, tap the layer, then tap-drag the Opacity slider.
Bloomberg+ (1) Q : What is the Bloomberg+ ? A : Use this application to get the latest news about finance, business, market data, and more. This application may not be available depending on the region or service provider. You can hover over news headlines to view a summary on compatible devices. Various category is supported 2.Select 1.
Bloomberg+ (2) – sharing news Each news can be shared by various applications Sharing via S Note Select News including the video are played through Video Player Sharing via Scrapbook
Evernote Q : What is Evernote app? A : Evernote is an easy-to-use app that helps you remember everything across all of the devices you use. Evernote lets you take notes, capture photos, create to-do lists, record voice reminders-and makes these notes completely searchable, whether you are at home, at work, or on the go. Put everything in one place-your notes, images, documents, web clips and audio notes. Find what you're looking for using our powerfuls search.
Evernote – Create a new note Q : How can I create a new note via Evernote? A : In Galaxy Plus folder, execute the Evernote. 1~2. If you don’t have the Evernote account, Create account. Or, Sign in with existing the Evernote account. 3. If there are the existing notes, note lists are displayed. To create new note, select the New notes button. 4. Write the text with Samsung Keyboard or S Pen, and insert the images, documents, web clips and audio notes.
Evernote – basic function Q : How can I use the basic function of Evernote ? A : After you create a new notes, you can check in All Notes list. If you drag the screen to the right, you can access main menu page and the Settings. You can take quickly a new notes via each icon, like camera picture, audio recoding, attachment Touch the account Drag When selecting your account, you can check current usage and account info.
Evernote – Sync setting Q : How can I change the sync option of Evernote? A : 1. Select the menu and choose the Settings option. 2. Choose the Sync option for setting of auto sync, wireless network only. 3. Set whether to automatically sync notes in the background or not. 1-1. Select Set to automatically sync notes in the background. And Choose sync frequency. 1-2.Select Automatically sync data only when connected to a wireless network.
Evernote – How can I sync S Note files with Evernote account Q : How can I sync S Note files with Evernote account? A : If you sync your S-Note files with Evernote account, you can access the notes across all of the devices you use. When creating new S Note file, you can sync with Evernote Account. Follow the next steps. 1. Run the S Note app. 2. Touch the menu key and Select the Settings 3. Select the Sync account option 4. Select the Evernote account for switching your sync server to Evernote 5.
One-handed operation The one-handed operation settings help you to use keypads easily with only one hand. If you select one-handed operation, the position of the dialing keypad, in-call buttons, Samsung keyboard, and Calculator can be adjusted by tapping the arrows on either side of the screen. If you tap the right arrow, the keypad slides right, and if you tap the left arrow, the keypad slides left. The unlock pattern cannot be moved left or right. Q : How can I enable the one-handed operation ? 1.
One-handed operation According the input and control methods you select , the location on screen is like next screen. Each option is enable to adjust the position of the method left or right, for use with one hand. Use for all screens option help you to use every screen easily with only one hand. From the right-hand edge of the device, swipe to the left onto the screen and quickly back off the screen to the right in one movement.
Color matching between S View cover and window Galaxy Note3 recommends the external window color according to your S View cover. When covers the S View Cover with Galaxy Note3, according to the cover color, the most suitable window color is recommended as default color. The next is color tables matched between cover and window.
Reactivation lock (1) Q : When I try to reset my Galaxy Note3, the screen that requests password is displayed differently before. What’s the password and What should I do? A : Galaxy Note3 use your Samsung Account to stop other people from reactivating your device after it has been reset. It’s called as Reactivation lock , and you can select whether to enable the Reactivation lock option or not in Samsung Account Setting step of Setup Wizard.
Reactivation lock (2) Q : When I try to disable the Reactivation lock feature , I don’t remember my password. What should I do? A : You can find the your Samsung e-mail address or password by using your basic information. Follow the next steps . Next steps are applied when you don’t remember your Samsung Account in Setup Wizard after reset. 1. Select the Find email address or password 2. Choose the case in Find Password or Find E-mail menu 3-1.
Improved function and Application Apps folder S Note S Health Camera S Voice Voice Recorder Group Play Signature Screen lock Multi Window
Apps folder ※ Applications are classified to Samsung, Galaxy Plus, Google folder according to the property Galaxy S4 Galaxy Note3 - In Galaxy S4, each icon of -In Galaxy Note3, applications are combined according Use frequency , Priority, Property application from Google and -It’s classified to Samsung, Galaxy Plus, Google folder according to the property Samsung is listed individually .
S Note Q : How do I start S Note? A : To start S Note, follow the steps below 1. From the start screen, select Start. 2. Select one or more of the cover styles, and the select Next. 3. Select one of the templates, and the select Next. 4. Select account to Sync.(Samsung account or Evernote) 3-1.Choose 2-1.Choose 4.Select 1.Select 2-2.Select 3-2.
S Note – Indexing a page Q : How do I add a index in the S Note? A : To add a index in the S Note, follow the steps below 1. Select Setting icon on the bottom of the right. 2. Select Add index. 3. Enter the Title and select the Colour. 4. Select OK. 3.Select 2.Select 4.Select 1.
S Note – Easy chart Q : How do I add a chart in the S Note? A : To add a chart in the S Note, follow the steps below: 1. Select Inset icon on the bottom of the left. 2. Select Easy chart. 3. Choose the desired chart type. 2.Select 1.Select 3.
S Note – Easy chart ◆ To create a table, drag the pen across the screen to select rows and columns and tap the done button when you are finished. ◆ To create a bar chart, draw bars on the chart. - To edit value, tap a bar on the chart and drag it upwards or downwards. You can also edit values by writing on the chart. To deselect a bar, tap anywhere except on that bar.
S Note – Easy chart ◆ To create a line chart, draw a line or tap anywhere you want on the chart - To edit a value tap a point on the chart and drag it upwards or downwards. You can also edit values by writing on the chart. To deselect a point, tap anywhere except on that point. ◆ To create a pie chart, draw dividers on the circle and tap the done button when you are finished. - To edit a values, tap a sector and drag its divider to where you want it. You can also edit values by writing on the chart.
S Note – Writing sound ※ Writing sound in S Note added. Q : How can I set the Writing sound in S Note? A : To set the Writing sound follow the steps below: 1. From the home screen of S Note , select Menu button. 2. Select Writing sound. 2.Select 1.
S Note - Grid Q : How do I set the grid in the S Note? A : To set the grid in the S Note, follow the steps below 1. Select Setting icon on the bottom of the right. 2. Select Grid. 3. Select the grid type. 3-1.Select 2.Select 3-2.Select 1.Select ※ Note : Position objects automatically using the grid lines.
S Note – Edit Tag Q : How do I add a tag in the S Note? A : To add a tag in the S Note, follow the steps below: 1. Select Setting icon on the bottom of the right. 2. Select Create tag. 3. Enter the tag information 4. Select Done. 4.Select 3-1.Enter 2.Select 3-2.Select 1.Select When you add the tag, Tag icon appears at the bottom of the screen.
S Note – Locking your notebooks Q : How can I lock my notebook? A : To lock your notebook, follow the steps below: 1. Select the settings icon on the notebook. 2. Select Lock from the menu. 3. Set a password for your notebook. 3.Enter 1.Select 2.Select Lock icon will be displayed on the notebook cover.
S Note – Showing or hiding the toolbar while editing ※ You can show or hide the toolbar while you are editing pages. ※ Tap the arrow icon to show or hide the toolbar while you are editing pages. Select Zoom out by spreading 3 fingers apart. Zoom in by tapping the screen with 3fingers and then swiping them apart.
S Health ※ S Health support the audio guide to match set exercise effect target after analyzing heartbeat motion of HRM Galaxy S4 Galaxy Note3 1.Select Air view pen and finger option are each supported - In Galaxy S4, Exercise Mate is able to record the user’s -In Galaxy Note3, Exercise mate provides a real-time movement, and measure the total calories burned. audiovisual guide for your reference, supported by a 3’rd party.
S Health Q : How do I set the S Health? A : To set the S Health, follow the steps below: 1. Select S Health in Samsung folder to monitor your health. 2. Select Start button. 3. Read and agree to the terms and conditions, and then Select Next. 4. You can back up and restore the existing S Health data. If you want to back up or restore, select the Backup and restore button. Or, Skip to the next. 1-2.Select 2.Select 1-1.Select 3.Select 4.
S Health Q : How do I set the S Health? (Cont.) A : 5. Enter your physical statistics(Name, Birthday, Gender, Height, Weight, etc) and then tap Next. 6. Set the your target goal weight and plan to loss. 7. Recommended net calorie(target calories intake /day , target calories to burn/day) is displayed, and select the Next . 8. S Health setting is over. You can manage your health via S Health. Set fitness goals, check your progress, and keep track of your overall health. 6. Enter 5. Enter 7.
S Health Q : How do I use the Exercise mate ? A : S Health will support the audio guide to match set exercise effect target after analyzing heartbeat motion of HRM. 1. Select the Exercise mate. 2. Select the Work out now button to activate 3. Touch the OK button 4. If exercise mate start, audio guide begins and will display your progress towards your goal of calories burnt. Using GPS, you can track your recording workout on map. 1.Select 3.Select 2.Select You can track your recording workout on map.
S Health Q : How do I use the Exercise mate ? 5. You can change the view mode of recording workout on map ( In Map, Satellite pictures, Terrain map) 6. If you end the exercise mate, your detail information of running is displayed. And touch Save (Time & Date, Duration, Distance, Calories burnt, Average Speed, Maximum Speed, Average Heart Rate, Maximum Heart Rate, Elevation) 6-2.Select 5-1.Select 5-2.Select 6-1.Select You can change the view mode.
S Health – Connection with HRM Q : When I try to connect my Galaxy Note3 with HRM(Heart Rate Monitors), my device doesn’t recognize the HRM. HRM device searching is not completed, what’s the problem? A : Please check that you try to connect by next steps: 1. Wet both electrodes on the back of the heart rate monitor strap to create a strong connection between your chest and the Transmitter. 2. Wrap the strap around your chest. 3. Bring your mobile device within range(3m) of the heart rate monitor. 4.
S Health – Wrong value on HRM Q : When I use the Exercise mate function with HRM, the value of HRM displayed on S Health app is not exact. What is the problem? A : First of all, check that wet both electrodes on the back of the heart rate monitor strap to create a strong connection between your chest and the Transmitter. Thus confirm that you paint the water or ECG gel on Transmitter, besides check that wrap rightly and tightly the strap around your chest.
Camera ※ A variety of camera modes are available so you can take pictures of various types of scene. Galaxy S4 Galaxy Note3 -In Galaxy Note3, camera supports more camera modes than You can use a variety of camera modes to take pictures using options that are preset for specific type of scene. -Golf mode take pictures of a golf swing. You can then play the pictures forwards of backwards.
Camera – Surround shot (1) Q : How can I take picture of surround shot mode? A : Surround shot take 360degree pictures to create a spherical panorama. You can get a realistic picture by moving freely up, down, left and right as if it is taken with a wide angle lens. 1. In camera mode, select the Surround shot mode. 2. Place the target pointer in the centre of the circle to calibrate 2. Place 1.
Camera – Surround shot (2) 3. Move freely up, down, left and right as if it is taken with a wide angle lens. Please try to keep your camera away from the subject and also maintain a constant distance between your body and the camera in order to take a natural wide angle panorama picture which will be displayed in full screen. 4. If you want to end, Select the stop. In gallery , check the picture with icon. 4.
S Voice ※ You can say “HI Galaxy” when in S Voice or while the screen is off to automatically wake up S Voice. Say “Hi, Galaxy” ※ Note : S Voice might not recognize the wake-up command if the device is playing music. To make sure that S Voice wakes up, lower the volume of the device and say the wake-up command clearly and strongly.
S Voice Q : How can I use S Voice while the screen is off ? A : To set the S Voice while the screen is off ,follow the steps below: 1.From the Voice screen, select Menu button. 2. Select Settings. 3. Scroll down to Voice wake-up, and the select it. 4. Activate Voice wake-up. 5.Select OK. 4.Select 3.Select 2.Select 5.
Voice Recorder ※ Voice Recorder support the various functions. Galaxy S4 Galaxy Note3 - Voice Recorder function supports more improved like Normal, Interview, Conversation, Voice memo.
Voice Recorder ※ Interview mode : The microphone is sensitive to sounds from one direction. One-directional recording picks up less sound from behind and either side of the device. ※ Conversation mode :It is sensitive to sounds from two directions. Two-directional recording picks up equal amounts of sound from in front of and behind the device. ※Voice memo :Voice memo mode records your voce and simultaneously converts it to on-screen text.
Group Play ※ The master device can change the screen to split or synced view. Using split view, you can use multiple devices to create one big screen to watch your videos on.
Group Play Q : how can I split screen in Group Play? A : To split screen , follow the next step. 1. Select share video. 2. Choose the desired video file, and then select Done. 3. Select Done. 4. Select Split icon on the screen. 3.Select Sending Device 4.Select 1.Select 2. Choose Receiving Device 1.
Signature Screen Lock (1) Galaxy Note3 supports the Signature Screen lock by your personal signature. < How to use the signature screen lock> 1. Select the Lock screen. 2. Select the Screen lock 3. Select the Signature 4. Draw your signature with the pen for screen lock 2.Select 3.Select 1.Select 4.
Signature Screen Lock (2) 5. Draw your signature with the pen 2 more time to confirm it 6. If the registration is completed, when to unlock the screen, draw your signature on the lock screen. It’s enable to set that signature is invisible by “Make Signature visible” option 5.Draw again for confirmation 6.
Multi Window: Introduction Q: How do I use “Multi Window” feature two run two applications at the same time? A: Please see following sections showing how to use the Multi Window feature. Note: 1. Only applications listed on the Multi Window panel can be run. 2. When launching applications that contain multimedia files, such as music or videos, sound from both files will be played. 3. This feature may not be available depending on the region or service provider.
Multi Window: Accessing the Multi Window function Q: How do I access and use the “Multi Window” feature on my Galaxy Note3? A: To access this feature, please see steps below: 1. Tap the Settings 2. In device tab, slide to right side the switch of Multi window to enable feature. 3. Tap and hold the “Back” key” 4. The Multi Window panel appears at the left side of the screen. Scroll on the icon bar to see the list of application that can be used with Multi Window.
Multi Window: Using multi window tray Q: How do I use the multi window panel of “Multi Window” feature on my Galaxy Note3? A: To access this feature, please see steps below: 2. Then drag it to move the tray. 1. When a panel is open, Tap and hold the handle at the left side of the screen. 3. Tap the handle to close the tray.
Multi Window: Using multi window applications and view(1) Q: How do I use the multi window panel of “Multi Window” feature on my Galaxy Note3? A: To access this feature, please see steps below: 1. Tap and hold on the icon you wish to use 2. Drag an application from the tray to the main window. 3. Then drag another application to use both at the same time. You can also tap an application in the tray to open it in multi window view. 4. Now, the two applications run.
Multi Window: Using multi window applications and view(2) 5. While using Multi Window applications, select an application window, tap the circle between the application windows, and then use one of the following 6. Tap the switch application of first. It open a list of recently-used applications in the selected window. Choose the application you want. 7. Tap the switch window of second.
Multi Window: Using multi window applications and view(3) 8. Drag and Drop content share items between 9. Usually, Drag and Drop content feature is supported the application windows. Drag an item to share when in multi window, application that is available to edit or from one window to another. Some applications attach the contents is included. For example, S-Note , may not support this feature. Message, E-mail is that. After activating the S-Note, tap the new note.
Multi Window: Using multi window applications and view(4) Drag and drop 10. Tap the split bar handle and then tap the 11. Drag and drop a paragraph of text or a screenshot of drag and drop icon. an image from one window to the other.
Multi Window: Using multi window applications and view(5) 12-1.Tap 12-2.The pictures of folder are displayed 12-3. Tap and Hold, Then drop image 12. Alternatively, in the multi window case of Message and Gallery application , without selecting the option of Drag and drop content, Tap and hold, then drop an image from Gallery window to the other Message for attachment. 12-5.
Multi Window : Creating paired windows Q: How do I create a paired window of “Multi Window” feature on my Galaxy Note3? A: To access this feature, please see steps below: 3-1.Tap 1. To save a new paired window, 2. Tap the create button. 3. Both apps will be saved as a pair two windows must be open at the so that you can easily access them same time. After then , Tap the arrow later. icon to see more options in the multi window tray.
Multi Window : Opening the same app in two windows Opening the same app in windows You can use apps that are indicated both windows at the same time. Both windows are same Explore app Editing multi window items 3. Drag out 1.Tap the arrow icon to see more 2.Tap Edit, drag items into or out of the tray to add or remove, then tap 2. Drag in Done to apply changes. 4.
KNOX for customer
What’s KNOX app? Q : There is KNOX icon that never been seen in Galaxy Note3. What’s this? A : Samsung KNOX is a ‘comprehensive’ mobile solution , use your device for both work and personal use. It provides seamless and intuitive dual personal experience , besides support the enhanced security integrated from the Hardware to the Application layer. KNOX stub icon will be shown in Galaxy Note3 for customers. To start KNOX, you need to download and install the application.
KNOX – preloaded applications Q : What applications are preloaded in KNOX ? A : KNOX are preloaded the next applications , and the function is like the below.
KNOX – 3’rd party applications Q : How can I install the 3’rd party applications? A : Samsung KNOX provides various key applications in the KNOX container through Samsung KNOX Apps to enrich KNOX experience.
Difference of Downloading speed in KNOX mode or not Q : According to the case that my Galaxy Note3 is in KNOX mode or not , downloading speed may different. In KNOX mode, downloading speed is more slower than normal mode, and what should I do for the faulty? A : All files used in KNOX are encrypted through encrypted file system for security. In the procedure of encryption of download files, speed difference happens, and it’s normal structure of KNOX.
Additional FAQ
Not-preloaded apps Q : When I try to run the Story Album application that was existing in Galaxy S4, it’s not executed immediately and only screen about installation is displayed. What should I do? A : In Galaxy Note3, application like Story Album, S Translator, TripAdvisor has only icon. When you select the icon, the application try to download and install , besides you can choose whether or not to install.
Cannot play the Divx / AC3 format files Q : When I transfer the files from old device to my new Galaxy Note3, the Divx / AC3 format files is not played in Galaxy Note3. What’s the problem? A : Sorry for your inconvenience. But your Galaxy Note3 doesn’t support the Divx and AC3 format file, and it’s normal concept. Please download and use available player which is enable to play Divx / AC3 files from Store or Market. Q : Galaxy Note3 doesn’t play the existed Divx / AC3 files stored in SD card.
Using the USB 3.0 Q : When connecting my Galaxy Note3 to PC using the USE 3.0, data connection(ex: internet , store, downloading) is often disconnected. Besides, call is sometimes dropped. What’s the problem? A: A USB 3.0 speeds up data transfers, but it may sometimes interfere with calls or data when it is in use. It will turn off automatically after 10 minutes if it is not being used, and your connection will switch to using USB 2.0.
END Customer Consultant Guide Android mobile technology platform Language : English 102
