Operator’s Guide FACSIMILE FX100 Please read this guide before you use this equipment.
Thank You for Choosing Samsung Thank you for choosing Samsung! Your new fax machine represents the very latest in fax machine technology. The FX100 is a full-featured, high-performance machine built to strict quality standards set by Samsung-the highest in the industry. We’re proud to offer you a product that will provide convenient, dependable service for years to come. Important Safety Information Always be careful when using the machine.
P REFACE FCC Information The following information is only applicable to facsimile machines installed in the United States of America. Label Identification This equipment complies with Part 68 of the FCC rules. On the rear of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You may need to provide this information to your telephone company.
P REFACE television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
P REFACE IC Information The following information is applicable only to facsimile machines installed in Canada. Notices The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
P REFACE Renseignements du Industrie Canada Les renseignements suivants ne s’appliquent qu’aux télécopieurs installés au Canada. Avis L’étipuette du Industrie Canada (IC) est une marque d’identification d’appareil certifié. Cette certification signifie que l’appareil répond à certains critères de sécurité et d’utilisation. Cependant, le Ministère ne peut pas garantir que l’appareil rencontrera les exigences de son utilisateur.
C ONTENTS Chapter 1: Your New Machine Check Parts Familiarizing Yourself with Your New Machine Front Rear Control Panel 1.1 1.2 1.2 1.3 1.4 Chapter 2: Installation and Setup Choosing a Location Making the Connections Installing Paper Making a Copy Setting up the Fax Adjusting Ringer Volume Setting Date and Time Setting the Terminal ID (Your Name and Number) Using the Keypad to Enter Letters Keypad Character Assignments Checking Dial Type 2.1 2.1 2.2 2.3 2.5 2.5 2.5 2.7 2.9 2.9 2.
C ONTENTS Chapter 4: Special Features Using Help Features Print Out the Help List Using Function Menu Using Automatic Dialing Storing a Number for One-Touch Dialing Storing a Number for Speed Dialing Dialing a One-Touch Number Speed Dialing a Number Searching Memory for a Number (Directory Dialing) Using Chain Dialing Using REDIAL/PAUSE Using TONE Using FLASH User Options Setting an Option Setting Fax Options User Reports Printing Reports Clearing Memory 4.1 4.1 4.1 4.3 4.3 4.4 4.6 4.6 4.7 4.8 4.9 4.
C h a p t e r O n e
Y OUR N EW M ACHINE Check Parts Once you have unpacked your fax machine, check to make sure that you have all the parts shown here. If any piece is missing or broken, call your dealer. Main Body Handset Power Cord Thermal Paper Roll Handset Cord Phone Line Cord This Manual Name Card Quick Reference Guide CHAPTER ONE: YOUR NEW MACHINE 1.
1 Y OUR N EW M ACHINE Familiarizing Yourself with Your New Machine Take a moment to familiarize yourself with your new machine by looking at the pictures on the next few pages. Front LCD display Handset Use this as you would use a telephone handset. Control Panel fax or copy Cover Release Lever Slide upward to open the paper cover. Recording Paper Exit Copy and fax printouts this slot. Feed the document to fax or copy. 1.
Y OUR N EW M ACHINE Rear AC Power Socket The power cord connects to this socket. Speaker Phone Socket (TEL LINE) The telephone line cord connects to Handset Socket This is where you connect the Handset to the machine. Extension Socket (EXT.LINE) Connect a normal phone or an answering machine, whichever you need. CHAPTER ONE: YOUR NEW MACHINE 1 .
Y OUR N EW M ACHINE Control Panel RECEIVE Press to choose the appropriate receive mode. The indicator will light up to show you which setting you have chosen. LCD Shows the date and time, or what the machine is doing. FINE/PHOTO Press to improve the clarity of a poorly printed document. You can also press it to send or copy photographs or documents printed in color. CONTRAST Press to compensate for light or dark documents. Number Keypad Press to dial numbers manually.
Y OUR N EW M ACHINE IN USE Indicator This will light up when the machine is in use, flashes when receiving or sending a document. ERROR Indicator This will light up when something is wrong. V.REQ./POLL Press to make a Voice Request after sending or receiving documents. Or, Press to poll a document loaded on another fax machine. FUNCTION Press to choose different functions.
Chapter Two
INSTALLATION AND SETUP Please review the safety precautions at the front of this manual, then follow the directions in this chapter to connect your machine and set it up for use. Choosing a Location To help guarantee trouble-free operation of your fax machine, place it in a spot where: It’s not in direct sunlight or excessive humidity. It is not close to heating or air conditioning vents. Its ventilation openings aren’t blocked. It’s at least 4 inches away from other objects.
INSTALLATION AND SETUP 4 Connect the AC power cord. +I Plug one end of the cord into the back of the machine and the other end into a standard grounded 3-prong AC power outlet. The polarized 3-prong plug only fits into a 3-pin outlet one way. If you cannot plug the cord into your outlet, contact an electrician to replace the obsolete outlet. Installing Paper 1 Unplug the power cord. 2 Open the Cover by lifting the Release Lever on the side of the fax machine. 3 Insert the paper roll.
INSTALLATION AND SETUP 4 Pull the paper end past the edge of the fax machine. 5 4 Press down on the Cover using both hands until it snaps into place. Close the Cover. Tear off the excess paper. 6 Connect the AC power cord. Making a Copy Copy a document to make sure that the machine is working properly. 1 + For information on preparing a document, see page 3.1. Choose a document you want to copy. CHAPTER Two: INSTALLATION AND SETUP 2.
INSTALLATION AND SETUP 2 Turn the document face down and slide it into the Feeder Slot. 3 Feed the document into the machine. The Automatic Document Feeder seizes and pulls in the document. The LCD shows the message “DOCUMENT LOADING.” 4 Adjust the copy quality. 5 Press START/COPY. The document feeds through the machine as a copy is made. 2.4 CHAPTER TWO: INSTALLATION AND SETUP DOCUMENT LOADING +I The print quality is automatically set to FINE when you are making a copy.
INSTALLATION AND S ETUP Setting Up the Fax Follow the directions below to set up your fax. Adjusting Ringer Volume 1 Set the machine's Ringer volume by pressing VOLUME 4 of ) on the Control Panel in Standby mode. The LCD shows Ringer volume level. RING [**------] 4 The $ indicates the current Ringer volume level. Pressing ) increases the volume, and 4 decreases it. Setting Date and Time 4 The LCD sequentially shows the different settings you can change. 1 Press FUNCTION. 2 Press 2.
INSTALLATION AND SETUP 3 Press ENTER. The LCD asks you for a date format. [MM-DD] DD-MM 4 There are two possible formats for the date: MM-DD : Month-Day DD-MM : Day-Month 4 Select the type of date format you want by using DIRECTION 4 or ). 5 Press ENTER. The LCD shows the preset date and time. 6 Use the Number Keypad to enter date and time through Number Keypad. You can also move the cursor under the digit you want to change by pressing DIRECTION 4 or b. 2.
INSTALLATION AND SETUP 7 When the date and time are correct, press ENTER. B Standby mode : Machine is idle. The LCD returns to Standby mode. 11-15 10:30 FAX Setting the Terminal ID (Your Name and Number) Your Terminal ID will be printed at the top of each page sent from your machine. a# The LCD sequentially shows the different settings you can change. 1 Press FUNCTION. 2 Press 1. The LCD asks you if you want to set the Terminal ID. [1] TERM.ID CHAPTER TWO: INSTALLATION AND SETUP 2.
INSTALLATION AND SETUP 3 Press ENTER. The LCD asks you for your number. TEL.:_ 4 You may enter up to 20 digits. You can also include special characters (space, hyphen, or plus sign) in the number to help improve readability. 4 Using the Number Keypad, enter your number. Press REDIAL/PAUSE for a space, # for hyphen (-), and * for plus sign (+). If you have previously set the Terminal ID, the machine displays the currently set number and name. 5 Press ENTER when the number in the LCD IS correct.
INSTALLATION AND SETUP Using the Keypad to Enter Letters 4 For example, if you want to enter an M, press 6 (labeled MNO). Each time you press 6, the display shows a different letter - first M, then N, O, and finally 6. 1 Press the Number Keypad labeled with the letter you want - press the button repeatedly until the letter appears in the LCD. The letter appears in the LCD. NAME:M 4 To insert one letter, move the cursor to the position where you want to insert, and press INS, then enter new letter.
INSTALLATION AND S ETUP Checking Dial Type In order to provide compatibility with most telephone systems, your FX100 can be set to either Pulse Dialing (same as rotary), or Tone Dialing (Touch-Tone). In some cases, you may not be sure which kind of dialing service is provided on your line, since a rotary phone generally works, even though the line has Touch-Tone service. To determine the type of service you have, refer to pages 4.12 (User Options), and 4.
Chapter Three The Fax Machine
T HE F AX M A C H I N E In this chapter, you will learn how to send and receive fax documents, how to use the four fax reception modes, and voice request features. Sending a Fax Preparing a Document Here are some things to do to improve the quality of your faxed documents: Send documents printed using a typewriter, felt tip pen, black ink, or laserwriter. The paper should be white or very light and of normal weight - not cardboard. Blue lines on a ruled pad don’t fax well.
T HE F AX M A C H I N E Setting Resolution and Contrast To set the Resolution/Contrast when sending or copying a document, insert the document face down, and do one of these: Press FINE/PHOTO to increase sharpness and clarity. You can choose NORMAL, FINE, or PHOTO mode. NORMAL works well for normal handwritten, typed, or printed documents. FINE is good for documents containing a lot of detail. When FINE is selected, the indicator lights.
T HE F AX M A C H I N E Loading a Document 1 Turn the document face down. 4 The Automatic Document Feeder seizes and pulls in the document. 2 Insert the leading edge of the document into the feeder Slot. The LCD shows the message “DOCUMENT LOADING”. DOCUMENT LOADING The resolution and contrast settings appear in the LCD. 4 NORMAL For more information on resolution and contrast, see page 3. 2. Dialing a Number +I For hands-free operation, you can use OHD. 1 Pick up the handset.
T HE F AX M A C H I N E 4 You can store One-Touch or Speed Dial numbers into your machine so that you can dial frequently used numbers with a touch of a button. For more information, see pages 4.3 -4- 4 . 2 Using the Number Keypad, enter the number of the remote fax machine. The LCD shows the number you are dialing. 4 If a person answers the telephone, ask him/her to press the START button so that you can send the document. 7301234 3 Press START/COPY when you hear the fax tone (high-pitched tone).
T HE F AX M A C H I N E Confirming the Transmission When your document has been sent successfully, the machine beeps and returns to Standby mode. 11-15 10:30 FAX 4 If something went wrong during transmission, an error message appears in the LCD. For a listing of error messages and their meanings, see page 5. 5. If you get an error message, press STOP to clear the message and try to send the document again. You can set your machine to print a Confirmation Report automatically after each transmission.
T HE F AX M A C H I N E Receiving a Fax Reception Modes Your machine has four reception modes: In TEL mode, automatic fax reception is turned off. You can receive a fax only by manually pressing START/COPY. In FAX mode, the machine answers an incoming call and immediately goes into receive mode. In TAD mode, the caller can leave a message on your answering machine. If a fax tone is detected, your fax machine begins reception automatically, overriding the answering machine’s announcement.
T HE F AX M A C H I N E 2 When the telephone rings, pick up the Handset and answer it. 3 If you hear a fax tone, or if the person on the other end asks you to, press START/COPY. 4 Hang up the Handset. The machine begins receiving, and returns to Standby mode when the reception is complete. Receiving in FAX Mode 4 When you get a call in FAX mode, the machine answers the call on the second ring and starts receiving a fax. You can change this number of rings. For more information, see page 4.12.
T HE F AX M A C H I N E Receiving in TAD Mode 4 When you get a call, the answering machine answers and records the caller’s message. 1 Press RECEIVE repeatedly until TAD appears in the LCD. TAD appears in the LCD and the RECEIVE indicater flashes, If a fax tone is detected on the line by the fax machine, the call automatically switches over to the fax machine and reception begins overriding the answering machine’s announcement.
T HE F AX M A C H I N E Using an Extension Telephone You can receive a fax from someone if you‘ve answered on the extension telephone without having to go to the fax machine. This feature only works when you connected to the fax machine. Q Press the buttons slowly in sequence. If you still hear the fax tone from the remote machine, try pressing "* 9 * " once again. 1 When you receive a call on the extension pbone and hear a fax tone, press the keys *9* on the extension telephone.
T HE F AX M A C H I N E Using Voice Request If you’re sending or receiving a document and need to speak to the other person during the same phone call, use Voice Request to alert the person at the remote end. You can also respond to a Voice Request made by the person on the remote end. Sending a Voice Request 1 Press V.REQ./POLL while a document is being sent or received. The V.REQ./POLL indicator lights, and a Voice Request signal is sent to the remote fax machine when transmission/reception finished.
T HE F AX M A C H I N E Answering a Voice Request 1 When the phone rings, pick up the Handset and answer it. 4 If you don’t answer the Voice Request within 15 seconds, the machine prints the “CALL BACK MESSAGE” which has the number that made the Voice Request, and the time and date the request was made. 2 When finished, hang up the Handset. Using Polling Polling is when one fax machine requests another machine to send a document.
T HE F AX M A C H I N E d Not all fax machines have polling capability, and polling incompatibility sometimes occurs between fax machines from different manufacturers. Therefore, polling may fail in some cases, even when poll code is not used. 3 When you hear a fax tone from the remote machine, press V.REQ./POLL. Your machine starts to receive the document. The LCD shows “POLLING”. 3.
Chapter Four
S PECIAL F EATURES In this chapter, you will learn how to use the built-in help features, how to use the automatic dialing and special phone features, how to set options, and how to print reports. Using Help Features You can print a Help List of the machine’s basic functions and commands to use as a quick reference guide. You can also use the Function Menu to remind you how to set a particular function. Print Out the Help List 1 Press HELP while in Standby mode. The machine prints the Help list.
S PECIAL F EATURES Scrolling Through the Function Menu Instead of waiting for the function menu to cycle through each choice, you can manually scroll through to view your choices quickly. 4 If you press a button while the LCD is cycling through the function menu, the machine assumes you want to change the function setting corresponding to that button choice. 1 Press Direction while the function menu is displayed.
S PECIAL F EATURES Using Automatic Dialing There are two ways in storing numbers for automatic dialing: One-Touch Dialing and Speed Dialing. One-Touch Dialing lets you touch any one of five One-Touch buttons located on the left of the machine’s Control Panel to dial your number automatically. Speed Dialing allows you to enter two digits to dial a number.
S PECIAL F EATURES 4 If you assign a name to the number, you can take advantage of the Directory dialing feature of your machine. For information about Directory dialing, see page 4.7 4 To assign a name to the number, enter the name, If you don’t want a name, skip to step 5. You can enter up to 20 letters. For more information on how to enter letters using the Number Keypad, see page 2.9. 4 If you want to cancel the operation, press STOP at any time. The fax machine returns to Standby mode.
S PECIAL F EATURES 4 You can enter up to 34 digits into the Speed Dial number. To insert a pause between digits, press REDIAL /PAUSE ; a "P" appears in the display. This "P" will cause a few seconds’ pause when dialing. 3 Enter the number you want to store. If you make a mistake, use DIRECTION 4 or ) to move the cursor to the incorrect digit and enter new one over it. You can also use INS or DEL buttons. 4 When the number appears correctly in the LCD, press ENTER. The LCD asks you for a name.
S PECIAL F EATURES Dialing a One-Touch Number 4 For hands-free operation, use OHD. If there is no number stored, “NOT ASSIGNED” appears in the LCD. To store a number, see page 4.3. 1 Press a One-Touch button with or without picking up the Handset. The LCD shows the message "DIALING"; as the machine automatically dials the number stated for that One-Touch button. You hear the dialing through the Speaker. DIALING 7301234 4 If you picked up the Handset or pressed OHD, "DIALING" will not be shown in LCD.
S PECIAL F E A T U R E S 3 If you are making a phone call, pick up the Handset when the other person answers. Searching Memory for a Number (Directory Dialing) If you don’t remember the 2-digit speed number, you can search for numbers in memory. 1 Press SPEED DIAL. The LCD asks you to enter the Speed Dial number. 2 Press DIRECTION or to move backward or forward through the SPD.
S PECIAL F EATURES Using Chain Dialing When using special services, such as alternate long-distance or bank-by-phone, you must enter the telephone number of the service and wait for the computer to answer before continuing. Enter the phone number of the special service first. Then, when the computer answers, enter the rest of the information, such as a long-distance number. We call this procedure Chain Dialing.
S PECIAL F EATURES 4 When you hear the highpitched tone, press START/COPY to send the document. Using REDIAL/PAUSE The REDIAL/PAUSE button has two functions. It can be used to redial the number you last called or it can be used to insert a pause in a number when you’re setting up a OneTouch or Speed dial number. To redial the number you last called: 4 For hands-free operation, use OHD. 1 Press REDIAL/PAUSE with or without picking up the Handset. The number is automatically dialed.
S PECIAL F E A T U R E S A “P” appears in the LCD. 73OPT234 Using TONE You may often need to use tone signals to perform special operations by phone. Bank-byphone and voice mail are two examples of systems that require tone signals. If you have pulse service, you can still send tone signals by following steps: 1 Dial the number using pulse dialing. 2 When the special service answers, press TONE. Any numbers you press are sent by tone, not pulse, for the remainder of the call. 4 .
S PECIAL F EATURES Using FLASH Some special phone services require a switch-hook signal for proper operation. For example, if you have Call Waiting*, you can put a call on hold and take a second call on the same line by pressing the switch-hook button. Pressing FLASH performs the equivalent to a switch-hook operation. 1 When you are on the telephone and hear the call waiting signal, press FLASH.
S PECIAL F EATURES User Options Your fax machine has various user-selectable features. These options are preset at the factory, but you may need to change them. To find out how the options are currently set, print the System Data List. For more information on printing a report, see page 4 .14. Setting an Option 1 Press FUNCTION. 2 Press 3 on the Number Keypad for user options. The LCD shows "(3) SYSTEM DATA”. [3] SYSTEM DATA 3 Press ENTER to set user options. The LCD shows the message “COMFlRM.
S PECIAL F EATURES 4 Press DIRECTON 4 or B repeatedly until you find the option you want. When you found the option, press ENTER. 4 You can exit from setup mode at any time by pressing STOP. When you press STOP, the machine stores the options you’ve already changed and returns to Standby mode. Setting Fax Options These instructions assume you’ve followed the steps above under “Setting an Option” and the machine is asking if you want to change one of the fax options listed here.
SPECIAL FEATURES S PECIAL F E A T U R E S User Reports Your fax machine can print reports containing useful information - transmission and reception verification, option settings, etc. The following reports are available : Confirmation Report - This report can be printed on command, or by selecting the appropriate user option.
S PECIAL F E A T U R E S 3 Press ENTER. The LCD shows “CONFIRM.REPORT”. CONFIRM.REPORT 4 Select the report by pressing DIRECTION or The LCD shovvs the name of the report you have selected. TX/RX JOURNAL Lists available CONFIRM. REPORT TX/RX JOURNAL SYSTEM DATA LIST TEL. NUMBER LIST 5 Press ENTER. The specific list is printed. CHAPTER FOUR: SPECIAL FEATURES 4.
S PECIAL F EATURES Clearing Memory You can clear the information in your fax machine’s memory. 1 Press FUNCTION. 2 Press 5. The LCD shows"[5] MEMORY CLEAR". 3 Press ENTER. 4 Select the desired menu by using DIRECTION 4 or b . The LCD shows the menu you have selected. 4.16 CHAPTER FOUR: SPECIAL FEATURES TERM.ID Menus available : TERM.
S PECIAL F EATURES 5 When the desired menu appears, press ENTER. The LCD asks if you are sure you want to clear the memory. ARE YOU SURE? 6 If you want to clear the memory, press ENTER. The LCD shows the message "MEMORY CLEARED!". 4 MEMORY CLEARED! Then the machine returns to Step 4, you can select other memory locations to clear. SO that Press STOP to return to Standby mode. CHAPTER FOUR : SPECIAL FEATURES 4 .
T ROUBLESHOOTING & MAINTENANCE In this chapter you will learn how to clear document jams, what the various error messages mean, how to fix fax problems, and where to call for more help. Clearing Jams Document Jams During Transmission 1 Unplug the power cord. 4 If a document jams during transmission, do NOT pull the document out of the slot. Doing so could harm the fax machine. 2 Open the Cover by lifting up the Release lever on the side of the fax machine. 3 Raise the Roller.
T ROUBLESHOOTING & MAINTENANCE 5 -# Make sure it locks into place. Replace the Roller following the reverse order of step 3. 6 Close the Cover firmly. 7 Plug in the power cord. 5.2 CHAPTER FIVE: T ROUBLESHOOTING & MAINTENANCE 4 Press down on the Cover using both hands until it snaps into place.
T ROUBLESHOOTING & MAINTENANCE Paper Jams During Reception + If the fax paper jams while you are receiving, do NOT pull it out. Doing so could harm the fax machine. 1 Unplug the power cord. 2 Open the Cover by lifting up the Release Lever on the side of the fax machine. . 3 Raise the Roller. 4 While pushing outward on each white tab, lift the Roller and out of the machine. 4 Remove the jammed 5 -a! Make sure it locks into place. Replace the Roller following the reverse order of step 3.
T ROUBLESHOOTING & M AINTENACE 6 Close the Cover firmly. 7 Plug in the power cord. 5.4 CHAPTER FIVE: T ROUBLESHOOTING & MAINTENANCE Press down on the Cover using both hands until it snaps into place.
T ROUBLESHOOTING & MAINTENANCE Understanding Error Messages LCD Message COMM.ERROR I NO ANSWER POLLING ERROR DOCUMENT JAM NO PAPER OVERHEAT CHECK HANDSET LINE ERROR CAM JAM Meaning There is a problem with facsimile communication during transmission or reception. Press STOP and try again. The machine you tried to call does not answer. The remote fax machine you want to poll is not ready to respond to your poll. If the remote machine is secured by passcode, it is not possible to poll a document.
T ROUBLESHOOTING & MAINTENANCE Cleaning the Roller and Thermal Head To keep your machine working properly, occasionally clean the white roller and thermal head as shown below. If they are dirty, documents sent to other fax machines won’t be clear. 1 Unplug the power cord 2 Open the Cover. 3 Release the Guide using both hands by pulling it in the direction of arrow. 4 Raise the Roller. 5 Wipe the Roller surface with fax cleaning wipes. 5 .
T ROUBLESHOOTING & MAINTENANCE 6 Wipe the Thermal Head surface with fax cleaning wipe. 7 Replace the Roller following the reverse order of step 4. 8 Replace the Guide. 9 4 Press down on the Cover using both hands until it snaps into place. Close the Cover firmly. 10 Plug the power cord back in. CHAPTER FIVE: TROUBLESHOOTING & MAINTENANCE 5.
T ROUBLESHOOTING & MAINTENANCE Purchasing and Storing Paper Purchase replacement rolls of coated thermal fax paper with an outer diameter of 2.05 in. (Total length of the paper roll is approximately 98.4 ft) Coated paper has a shiny surface, and will print better than uncoated. 4 We recommend that you use only authorized recording paper. Other types of paper can produce poor results, and even damage your fax machine. Contact your dealer for more information on paper.
Appendix
Specifications Type of unit Communication System Compatibility Compression Scheme Modem Speed Resolution Scanning Method Printer Input Document Width Effective Scanning Width Recording Width Thermal Paper Roll Size Power Requirement Power Consumption Temperature Range Humidity Range Dimensions (WxDxH) Weight Desktop Facsimile Transceiver Public Switched Telephone Network and PABX CCITT Group 3 MH, MR 9600/7200/4800/2400 bps 97.79 line/in, 195.58 line/in (3.85 lines/mm, 7.
Warranty Information Limited Warranty Samsung Electronics America Inc. (SEA) warrants that this product is free from defective material and workmanship. SEA further warrants that if this product fails to operate properly within the specified warranty period and the failure is due to improper workmanship or defective material, SEA will repair or replace the product at its option. All warranty repairs must be performed by an SEA Authorized Service Center.
Printed in Korea P/N.
