Dryer User manual DVE(G)45R6300*/DVE(G)45R6100* Untitled-5 1 2020-12-15 3:16:24
Contents Contents Safety information 4 What you need to know about the safety instructions Important safety symbols CALIFORNIA PROPOSITION 65 WARNING Important safety precautions Warnings Cautions 4 4 5 5 8 8 Regulatory notice 10 FCC Notice IC Notice Open Source Announcement 10 11 12 Installation requirements 13 Key installation requirements Location considerations Ducting requirements Exhausting requirements Gas requirements Electrical requirements 13 13 18 19 20 21 Installation 24 What’s i
41 Control panel Simple steps to start Cycle overview Cycle chart Drying guide Special features Bixby (DVE(G)45R6300* models only) SmartThings (DVE(G)45R6300* models only) 41 45 46 48 50 51 53 54 Maintenance 55 Cleaning 55 Troubleshooting 56 Checkpoints Information codes 56 59 Specifications 60 Fabric care chart Protecting the environment Specification sheet 60 61 61 Contents Operations English 3 Untitled-5 3 2020-12-15 3:16:24
Safety information Congratulations on your new Samsung dryer. This manual contains important information on the installation, use and care of your appliance. Please take some time to read this manual to take full advantage of your dryer’s many benefits and features. What you need to know about the safety instructions Safety information Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance.
These warning signs are here to prevent injury to yourself and others. Please follow them explicitly. After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. Safety information As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate this appliance, familiarize yourself with its operation and exercise care when using it.
Safety information 3. Do not use the dryer to dry clothes which have traces of any flammable substance, such as vegetable oil, cooking oil, machine oil, flammable chemicals, paint thinner, etc., or anything containing wax or chemicals, such as mops and cleaning cloths. Flammable substances may cause the fabric to catch fire by itself. Safety information 4. Do not store or use gasoline or other flammable vapors and liquids near this or any other appliance. 5.
19.Do not insert your hand under the dryer. - This may result in injury. 20.Take care that children’s fingers are not caught in the door when closing it. - This may result in injury. - Safety information 21.The control board and inlet valve are intentionally not grounded and may present a risk of electric shock only during servicing. Do not contact these parts while the appliance is energized.
Safety information Warnings WARNING • Safety information • Ensure pockets are free of small, irregularly shaped hard objects and foreign material, i.e. coins, knives, pins, etc. These objects could damage your dryer. Gas leaks may occur in your system, resulting in a dangerous situation. Cautions CAUTION • • • • • • • • • • • • • • • • Do not allow children or pets to play on, in, or in front of the appliance. Close supervision is necessary when the appliance is used near children and pets.
• • Safety information • Do not place items in your dryer that have been spotted or soaked with vegetable oil or cooking oil. Even after being washed, these items may contain significant amounts of these oils. Residual oil on clothing can ignite spontaneoulsy. The potential for spontaneous combustion increases when items containing vegetable oil or cooking oil are exposed to heat. Heat sources such as your dryer can warm these items, allowing an oxidation reaction in the oil to occur.
Regulatory notice FCC Notice CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of FCC Rules. Operation is Subject to following two conditions: 1. This device may not cause harmful interference, and Regulatory notice 2. This device must accept any interference received including interference that cause undesired operation.
Unintentional emitter per FCC Part 15 Product type : Clothes Dryers Model : DVE(G)45R6300* Responsible Party – U.S. Contact Information Regulatory notice Samsung Electronics America, Inc. QA Lab America 19 Chapin Rd. Building D Pine Brook NJ 07058 Tel: 1-973-808-6375 Fax: 1-973-808-63 IC Notice The term “IC” before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: 1.
Regulatory notice Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:oss.request@samsung.com. It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-ROM; a minimal charge will be required. Regulatory notice The following URL http://opensource.samsung.
Installation requirements Read through the following instructions before installing the dryer and keep this manual for future reference. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service Personnel - Do not contact the following parts while the appliance is energized: Control board and inlet valve. Key installation requirements A grounded electrical outlet. A power cord for electric dryers (except in Canada).
Installation requirements Dimensions A U Installation requirements 9 Type Dimensions (in. (mm)) Front loading dryer A. Overall height 38.7 (984) B. Width 27.0 (686) C. Depth with door open 52.6 (1335) D. Depth 31.
Clearance requirement This clearance requirement is applicable for dryers only. NOTE • • For washer's clearance requirement, see the washer's user manual. If the washer and dryer have different clearance requirements, use the one with the larger value. Alcove or closet installations WARNING • • The dryer must be exhausted to the outside to reduce the risk of fire when installed in an alcove or closet. No other fuel-burning appliance should be installed in the same closet as the dryer.
Installation requirements Undercounter installation A 39.6 in. (1006 mm) B 1 in. (25 mm) C 1 in. (25 mm) A 5.9 in. (150 mm) B 6 in. (152 mm) C 52.0 in.
This clearance requirement is applicable for washer and dryer pair installation. Side by side installation Stacked installation (Model: SKK-8K) 9 U 9 A 1 in. (25 mm) B 5.9 in. (150 mm) C 7.1 in. (180 mm) D 6 in. (152 mm) E 78.5 in. (1994 mm) Installation requirements k A NOTE Stacking (MODEL NO: SKK-8K) Many of Samsung's washers and dryers can be stacked to maximize usable space. You can purchase an optional stacking kit from your Samsung retailer.
Installation requirements Ducting requirements Recommended Use only for short-run installation 4” (10.2 cm) 2.5” (6.4 cm) No. of 90° elbows Rigid Rigid 0 80 ft. (24.4 m) 74 ft. (22.6 m) 1 68 ft. (20.7 m) 62 ft. (18.9 m) 2 57 ft. (17.4 m) 51 ft. (15.5 m) 3 47 ft. (14.3 m) 41 ft. (12.5 m) Weather hood type Installation requirements NOTE * Use a 4-inch (10.2 cm) diameter rigid aluminum or galvanized steel duct.
Exhausting requirements The dryer must not be exhausted into a chimney, a wall, a ceiling, an attic, a crawl space, or a concealed space of a building. Exhausting the dryer to the outside will prevent large amounts of lint and moisture from being blown into the room. In the United States and Canada • • • • Installation requirements • • All dryers must be exhausted to the outside. The required exhaust duct is 4 inches (10.2 cm) in diameter.
Installation requirements Gas requirements WARNING • • • Installation requirements • • • • • Use only natural or LP (liquid propane) gases. The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). Gas dryers are equipped with a burner vent for use with natural gas.
Commonwealth of Massachusetts installation instructions Your dryer must be installed by a licensed plumber or gas fitter. A “T” handle manual gas valve must be installed in the gas supply line to your dryer. If a flexible gas connector is used to install your dryer, the connector can be no longer than 3’ (36”). WARNING • • • • Gas leaks may occur in your system, creating a dangerous situation. Gas leaks may not be detected by smell alone.
Installation requirements Grounding This dryer must be grounded. In the event of a malfunction or breakdown, the ground will reduce the risk of electrical shock by providing a path of least resistance for the electrical current. Gas models WARNING • Installation requirements • • Your dryer has a cord with an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Electrical connections Before operating or testing, follow all grounding instructions in the “Grounding” section. An individual branch (or separate) circuit serving only your dryer is recommended. Do not use an extension cord. Gas models – U.S. and Canada A 120 volt, 60 Hz AC approved electrical service with a 15-ampere fuse or circuit breaker is required. Electric models – U.S. only • • Installation requirements Most U.S. dryers require a 120 / 240 volt, 60 Hz AC approved electrical service.
Installation This dryer must be installed by a qualified technician. The installer is responsible for connecting the dryer to the main power while observing the relevant safety regulations of your area. What’s included Make sure all the parts are included in the product package. If you have a problem with the dryer or the parts, contact a local Samsung customer center or the retailer.
Parts supplied Y-connector Water hose (Canadian elec. models only) Short water hose Tools needed for installation Cutting knife Pipe wrench (gas models only) Nut screwdriver Level Phillips screwdriver Duct tape Wrench Installation Pliers LPG-safe compound or Teflon Tape (for gas installation) WARNING Packing materials can be dangerous to children. Keep all packing materials (plastic bags, polystyrene, etc.) out of children’s reach.
Installation Step-by-step installation Make sure you have a qualified technician install the dryer. Step by step installation instructions start below. • • Do not remove the protective film on the door before completing the product installation. If you remove the protective film before the installation is complete, the door may get scratched or damaged during installation. Make sure the installation location allows enough space for the dryer door to be fully open. STEP 1 Install the exhaust system 1.
STEP 3 Connect the electrical wiring (for electric models) Before connecting the electrical wiring, make sure you have read the “Electrical requirements” section on page 21. 3-wire system 1. Loosen or remove the screws from the center terminal block. 2. Connect the neutral wire (white or center wire) of the power cable to the center, silver-colored terminal screw of the terminal block. Tighten the screws. D 3. Connect the other wires to outer terminal block screws. Tighten the screws.
Installation 4-wire system 1. Remove the external ground connector’s screw and connect the ground wire (green or unwrapped) of the power cable to the screw. CAUTION F D A B C L2 L1 E Installation A. External ground connector B. Neutral grounding wire (white) C. Center silver-colored terminal block screw D. Neutral wire (white or center wire) E. ¾” (1.9 cm) UL-listed strain relief F.
WARNING • • • • All U.S. models are designed for a 3-wire system connection. The dryer frame is grounded to the neutral conductor at the terminal block. A 4-wire system connection is required for new or remodeled construction, mobile homes, or if local codes do not permit grounding through neutral. If you use the 4-wire system, you cannot ground the dryer frame to the neutral conductor at the terminal block. Remove the terminal block cover plate.
Installation 4. Connect the angled end of the water hose to the filling valve at the bottom rear of the dryer. Turn the coupling by hand until it is tight. 5. Using pliers, tighten the coupling an additional two-thirds turn. Do not overtighten. You can damage the coupling. 6. If you detached the cold water hose from your washer, attach the hose to the open end of the Y-connector, tighten the coupling by hand until it is tight, and then, using a pliers, tighten an additional two-thirds turn. Installation 7.
Using the short hose as an extension 1. Close the cold water tap. If you have a washer’s cold water hose attached to the cold water tap, unscrew and remove the hose. Then, connect the short hose (B) to the cold water tap. Turn the coupling by hand until it is tight. B 2. Using pliers, tighten the coupling an additional two-thirds turn. Do not overtighten. You can damage the coupling. 3. Connect the Y-connector (A) to the brass male end of the short hose. Turn the coupling by hand until it is tight.
Installation STEP 5 Level the dryer To ensure optimal performance, the dryer must be level. A Using a level (A), check if the dryer is level side to side and then front to back. If the dryer is not level, turn the leveling feet (B) clockwise to lower the dryer or counterclockwise to raise the dryer. Installation B NOTE • A B • To set the dryer to the same height as your washer, fully retract (A) the leveling feet by turning them counterclockwise, then loosen (B) the feet by turning them clockwise.
STEP 6 Power on (for gas models) Make sure all gas connections, the exhaust line, and all wiring is connected correctly. Then, plug the power cord into a power source and check the dryer’s installation and operation using the final checklist in Step 7 below. STEP 7 Final Check When installation is complete, confirm that: • • • • • • The dryer is plugged into an electrical outlet and grounded properly. The exhaust ductwork is connected, and the joints are taped.
Installation Running the vent blockage test 1. Make sure the drum is empty, and then close the door. (If there are any clothes or other items in the drum, the test will not give accurate results.) 2. Press the Power button to turn the dryer on, then simultaneously press and hold the Adjust Time and Dryness buttons for 3 seconds. “InS” appears in the dryer’s display. (If you have started other procedures before the Vent Blockage Test, the dryer will not enter the Vent Blockage Test mode.) 3.
Installation check codes Check code Meaning 0 Vent condition is good. Clg (Cg) The vent is clogged. About 80 % of the vent is clogged. C80 (C8) (This may decrease the drying performance.) Over 90 % of the vent is clogged. C90 (C9) (This may lead to poor drying performance or cause malfunction) Solution 1. Clean the lint filter. 2. Check your vent condition. (Refer to the “Ducting requirements” section) * You must take measures (such as cleaning) through expert personnel.
Installation Exhaust ducting guide Ducting 1. Make sure the dryer is installed properly so the air exhausts freely. 2. Use 4-inch rigid metal ducts. Tape all joints including the dryer connection. Never use lint-trapping screws. 3. To facilitate the exhaust, keep the ducts as straight as possible. Cleaning Clean all old ducts before installing the dryer, and make sure the vent flap opens and closes freely. We recommend that you clean the exhaust system annually or on a regular basis.
5. Remove the two screws that are above and below the cut-out in the frame front. 6. Remove the two screws above and below the lever holder on the opposite side of the door opening. Installation 7. Remove the two screws that hold the lever holder in place, and then remove the lever holder. 8. Re-insert the two screws that held the lever holder into the same screw holes, and then tighten.
Installation 9. Remove the single screw from the back of the door hinge. NOTE This is the screw that supports the door against the frame so you can unscrew or screw in the hinge without needing to support the door yourself. 10.Insert the screw you just removed into the other screw hole on the back of the door hinge, and then tighten. Installation 11.Place the door on the other side, and then reattach it to the dryer.
13.Re-attach the remaining screws to the remaining holes above and below the lever holder, and then tighten.
Before you start Here are a few things you should know before starting your dryer. Sort and load • • • • • • • • Put one wash load in the dryer at a time. Do not mix heavy and lightweight items together. To improve drying efficiency for one or two items, add a dry towel to the load. For best results, untangle items before inserting them into the dryer. Tangled items may degrade the drying efficiency or cause the door to open.
Operations WARNING To reduce the risk of fire, electric shock, or injury, read the “Safety information” before operating this appliance.
Operations DVE(G)45R6100* 02 07 10 08 01 12 13 03 04 05 06 Turn the Cycle Selector to select the desired cycle. The indicator by the cycle name lights up. 01 Cycle Selector • • 02 Digital Graphic Display Steam Cycles: The dryer sprays water into the drum to deodorize clothes and reduce static electricity and wrinkles. Manual Dry: The drying time is fixed. Displays all cycle information, including the cycle time, information code, and operating status. Operations Press to select a dry level.
05 Time Press Time to select a drying time for the selected cycle. This is available only with TIME DRY, QUICK DRY, and AIR FLUFF. This button is not available for Sensor Dry cycles because exact drying times are determined by fluctuating humidity levels. 06 Wrinkle Prevent Wrinkle Prevent provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the cycle to reduce wrinkling. Press Wrinkle Prevent to activate this feature.
Operations 13 Start/Pause (Hold to Start) Press and hold to start operation or press to stop operation. NOTE Do not take extremely tangled items from your washer and put them into the dryer. They can degrade the drying efficiency of the dryer or cause the door to open. We recommend that you untangle the items before putting them into the dryer. Also, do not put objects on the dryer, especially on the control panel. CAUTION Do not spray water directly onto the control panel.
Simple steps to start 1. Press Power to turn the dryer on. 2. Turn the Cycle Selector to select a cycle. 3. Change the cycle settings (Dryness, Temp., and Time) as necessary. 4. Select desired options as necessary. 5. Press and hold Start/Pause (Hold to Start). To change the cycle during operation 1. Press Start/Pause (Hold to Start) to stop operation. 2. Select a different cycle, and repeat steps 2-4 above if necessary. 3. Press and hold Start/Pause (Hold to Start) again to start the new cycle.
Operations Cycle overview Standard Cycles Cycle Description For most fabrics including cottons and linens. NORMAL If Normal is selected, the Eco Dry function is enabled by default. For more information, see Eco Dry in the “Control panel” section. Operations HEAVY DUTY For drying items made out of heavy fabrics, such as jeans, corduroys, or work clothes, with high temperature heat. BEDDING For bulky items such as blankets, sheets, and comforters.
Manual Dry You can change the drying settings manually to your preference. Cycle QUICK DRY Description A quick drying cycle that runs for 30 minutes. You can specify a cycle time in minutes. TIME DRY AIR FLUFF If TIME DRY is selected, the Eco Dry function is enabled by default. For more information, see Eco Dry in the “Control panel” section. Tumbles the load in room temperature air.
Operations Cycle chart NOTE For best results, follow the load size recommendations for each dry cycle. • • • Large load: Fill the drum to about 3/4 full. Do not add items over this level as they need to tumble freely. Medium load : Fill the drum to about 1/2 full. Small load : Fill the drum with 3-5 items, not more than 1/4 full.
NOTE : factory setting, : can be selected Cycle Functions (Temp.
Operations Drying guide The best way to dry items is to follow the instructions on the care label. If no drying instructions are provided, see the following table for reference. Items Description Follow the care label instructions or dry using Bedding. Bedspreads & Comforters Blankets • • Make sure the item is thoroughly dry before using or storing. May require repositioning in the drum to ensure even drying. Use Normal and dry only one blanket at a time for best tumbling action.
WARNING Do not dry: • • • Fiberglass items (curtains, draperies, etc.) Woolens, unless recommended on the label Items spotted or soaked with vegetable or cooking oils Special features Child Lock Child Lock prevents children from playing with the dryer. When Child Lock is activated, all buttons except for the Power button are disabled. To activate/deactivate Child Lock, simultaneously press and hold Dryness and Temp. for 3 seconds.
Operations Smart Care To enable this function, you must first download the SmartThings app at the Play Store or the App Store and install it on a mobile device featuring a camera function. The Smart Care function has been optimized for Galaxy & iPhone series (applicable models only). 1. When the dryer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press and hold Wrinkle Prevent for 3 seconds. 2.
Alarm off You can turn the alarm on or off. When the alarm is off, the melody of cycle completion and the power-off beep will not sound. However, the other sounds stay active. • • • For the DVE(G)45R6300* model, press and hold Drum Light for 3 seconds. For the DVE(G)45R6100* model, press and hold Damp Alert for 3 seconds. Your setting will be retained even after you turn off the dryer. You can turn the alarm back on by pressing and holding the same button for 3 seconds.
Operations SmartThings (DVE(G)45R6300* models only) Wi-Fi connection On your smartphone, go to Settings, turn on the wireless connection, and then select your AP (Access Point). • This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app using the search term “SmartThings”. Download and install the app on your device. NOTE The app is subject to change without notice for improved performance.
Maintenance Keep the dryer clean for best performance and to lengthen its life cycle. WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service Personnel - Do not contact the following parts while the appliance is energized: Control board and inlet valve. Cleaning Control panel Dryer exterior • • • • • Clean with a soft, damp cloth. Do not use abrasive substances.
Troubleshooting Checkpoints If the dryer operates abnormally, first check the list of problems in the table below and try the suggested actions. Problem Action • • Does not run. • • • • • • • • Does not heat. • Make sure the door is latched shut. Make sure the power cord is plugged into a live electrical outlet. Check your home’s circuit breakers or fuses. Press or tap Start/Pause (Hold to Start) again if the door was opened during a cycle. Clean the lint filter.
Problem Action • • • Does not dry. • • • • • • • • • • Is noisy. • • Dries unevenly. • • Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly. It is normal to hear the dryer gas valve or heating element cycle on and off during the drying cycle. Make sure the dryer is leveled properly as outlined in the installation instructions. It is normal for the dryer to hum due to the high velocity of air moving through the dryer drum, fan, or exhaust system.
Troubleshooting Problem Action • Has odors. • • • • • • Make sure the lint filter is cleaned before every load. For clothes that naturally build up lint, clean the filter during the cycle. Some fabrics are lint producers (for example, a fuzzy white cotton towel) and they must be dried separately from clothes that are lint trappers (for example, a pair of black linen pants). Divide larger loads into smaller loads for drying. Check pockets thoroughly before drying, then dry clothes.
Information codes If the dryer fails to operate, you may see an information code on the display panel. To determine what you should do, check the list of codes in the table below, and then try the suggested actions. Code Action Operating the dryer with the door open. dC • • Make sure the door is properly closed. Make sure laundry is not caught in the door. Invalid power source frequency. FC AC • • Try restarting the cycle. If this information code remains, contact a Samsung service center.
Specifications Fabric care chart The following symbols provide garment care direction. The clothing care labels include symbols for drying, bleaching, ironing, and dry cleaning. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to optimize garment life and reduce laundering problems.
Warning symbols for laundering Dry-clean Do not wash Dry-clean Do not wring Do not dry-clean Do not bleach Line dry / Hang to dry Do not tumble dry Drip dry No steam (added to iron) Dry flat Do not iron Protecting the environment This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source.
LIMITED WARRANTY (U.S.A.) SAMSUNG DRYER LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF PURCHASE This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC.
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modification or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage inclu
LIMITED WARRANTY (U.S.A.) EXCLUSION OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.
Warranty (CANADA) SAMSUNG DRYER LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC.
Warranty (CANADA) This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage that occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning, or other acts of nature or God; use of products, equipment, systems, utilit
Some provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary from province to province. To obtain warranty service, please contact SAMSUNG at: Samsung Electronics Canada Inc. 2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.
Scan this with your smartphone Energy Star only applies to DVE(G)45R6300* model. This product qualifies for ENERGY STAR in the factory default "Normal + Eco dry" setting. If you change the factory default setting or enable other features, power consumption could increase and exceed the limits qualified for ENERGY STAR. QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT U.S.A 1-800-SAMSUNG (726-7864) www.samsung.com/us/support CANADA 1-800-SAMSUNG(726-7864) www.samsung.
