Product specifications

4-17
MUSIC ON HOLD – SOURCES
The iDCS 100 provides for up to six different types of Music on Hold source including silence or
“NONE” as listed below:
! None: No audio is played to the listener
! Tone: A tone or “beep” is repeated at a programmable interval
! Chime: A music chime source located on the Base board is played to the listener.
! External source: An external source connected to a MISC card, such as a digital announcer or radio,
is played to the listener.
! Digital Announcement on AA card: If the system is equipped with an AA card the last port of this
card can be flagged as a MOH source and used to repeatedly play a message recorded on the AA
card to the listener.
! Voicemail Sound File: If the iDCS 100 system has an optional CADENCE card installed, up to 100
custom recorded sound files from the Voice Mail card can be used for MOH sources. For
information on creating the sound files see CADENCE System Administrator Manual-Recording
greeting by number. If you select this option be advised that each VMMOH source requires a
dedicated CADENCE port/channel.
NETWORKING
The iDCS 100 networking feature package allows an iDCS 500 system to be connected together with
some basic feature transparency. The physical connection between the systems is via a proprietary
PRI connection (TEPRI card must be used) and is based on the Q-SIG specification. The following
features are supported between two networked systems.
Call Completion, Busy Station (CCBS) also known as Callback or Busy Station Callback. When a
station in one system calls a station in another system across the network link and the destination
station is busy the calling station can set a Callback to the busy station. When the busy station
becomes idle the system will notify the callback originating station by ringing that station and when
the originating station answers, the system will call the destination station.
Call Completion, No Response (CCNR) also known as Callback or No Answer Callback. When a
station in one system calls a station in another system across the network link and the destination
station does not answer the calling station can set a Callback to the called station. When that station
indicates the user is present by becoming busy then idle the system will notify the callback originating
station by ringing that station and when the originating station answers, the system will call the
destination station.
Call Forward Busy (CFB). This is a different feature from the normal call forward busy and is only
used when the forward destination is in a different node of the network. The operation of the feature
is the same as the normal forward busy where when the forwarded station is busy a calling station
will be forwarded to the forward destination.
Call Forward No Response (CFNR). This is a different feature from the normal call forward no
answer and is only used when the forward destination is in a different node of the network. The
operation of the feature is the same as the normal forward no answer where when the forwarded
station does not answer after a programmed amount of time a calling station will be forwarded to the
forward destination.