Product specifications

4-16
Chapter 4
Business Feature Package
LIVE SYSTEM PROGRAMMING
The system can be programmed from any display keyset or personal computer without interrupting
normal system operation. There are three levels of programming: technician, customer and station.
The technician level has access to all programs and can allow the customer access to system programs
as needed. Technician and customer access are controlled by different security passcodes.
Programming from a PC requires the PCMMC program.
MEET ME PAGE AND ANSWER
After a user makes a Meet Me Page, the user may remain off-hook to allow the paged party to meet
the user for a private conversation.
MEMORY PROTECTION
In the event that power is lost to the system, all customer data contained in memory is retained by the
use of a “super capacitor” for approximately 7 days. In addition, the PCMMC computer program may
be used to produce a backup copy of the customer data. Additionally, the Smart Media card may be
used to store the system database.
MESSAGE WAITING INDICATIONS
When calling a station and receiving a busy signal or the no answer condition, the caller can leave an
indication that a message is waiting. The message button will flash red at the messaged keyset.
A single line phone will receive a distinctive message waiting dial tone. Five message waiting
indications can be left at any station.
MICROPHONE ON/OFF PER STATION
The microphone can be disabled at any keyset. When the microphone is disabled, the keyset cannot
use the speakerphone, although on-hook dialing and group listening are still possible.
MUSIC ON HOLD—FLEXIBLE
The iDCS 100 allows its music sources to be used in a very flexible manner as follows:
! Each keyset can have a designated music source for playing as Background Music (BGM) through
the keyset speaker.
! Each Station can have a designated music source for playing to callers placed on Exclusive hold at
that station.
! Each Trunk can have a designated music source for playing to callers placed on hold. This setting is
overridden by some of the other settings such as station music on hold, and UCD MOH.
! Each UCD group can have a designated music source to be played while a caller is in queue.