Product specifications

4-9
CALL HOLD (SYSTEM)
Outside calls can be placed on system hold at any station. Users may dial the access code or press the
HOLD button. Calls on system hold may be retrieved at any station.
CALL HOLD (REMOTE)
Outside calls can be placed on hold at a remote station. This feature allows calls to be answered at one
keyset and placed on hold at another station. This allows time for the user to proceed to that station
or allows the party that the call was intended for to have that call placed at their station. The call or
trunk button will flash at the remote hold station.
Intercom calls cannot be remote held.
CALL PARK AND PAGE
Each C.O. line has its own park zone. This simple method eliminates confusion and ensures that a
park zone is always available. Pressing the PAGE key parks the call automatically. There are no extra
buttons to press and there is no lost time looking for a free zone.
CALL PICKUP
DIRECTED
With directed call pickup, users can answer calls ringing at any station by dialing a code plus that
station’s extension number or by pressing the feature button and then dialing the extension.
GROUPS
In addition, calls can be picked up from a station group in a similar manner. The group pickup feature
allows users to answer any call ringing within any pickup group. There are 20 pickup groups
available on iDCS 100. A station cannot be in more than one pickup group. To use this feature, station
users either dial the access code or press the assigned feature button followed by the pickup group
number.
CALL WAITING/CAMP-ON
Busy stations are notified that a call is waiting (camped-on) when they receive a tone. The tone is
repeated at a programmable interval. Keysets receive an off-hook ring signal through the speaker and
single line stations receive a tone in the handset. The volume of the camp-on tone can be set by the
station user. Camped-on calls follow Forward No Answer if a Forward No Answer destination has
been set.
Optionally any station can be programmed to automatically camp-on to a busy station instead of
having to press the camp-on button or dial a camp-on code.
CENTREX/PBX USE
CENTREX and PBX lines can be installed in lieu of central office trunks. CENTREX and PBX feature
access codes including the command for hook-flash (FLASH) can be stored under one touch buttons.
Toll restriction programming can ignore PBX or CENTREX access codes so that toll calls can be
controlled when using these services.