Product specifications

4-8
Chapter 4
Business Feature Package
FORWARD DND
This feature works with the Do Not Disturb feature. This allows calls directed to a station in Do Not
Disturb or One Time Do Not Disturb to forward immediately to another destination.
FOLLOW ME
This feature allows the user to forward all calls from another station to the user’s station or change the
forward destination to the user’s current location.
EXTERNAL
This feature forwards C.O. calls to an external number via a central office trunk if allowed by class of
service. Intercom calls may also be programmed to forward to an external number via a central office
trunk. These calls will forward only after the programmable external call forward delay timer expires.
TO VOICE MAIL
Each station may be programmed to allow or deny the ability to forward intercom calls to voice mail.
When denied, valuable message time in the voice mail system can be saved.
PRESET DESTINATION
If desired this feature provides for a permanent (preset) forward no answer destination for each
extension. It can only be programmed by the system technician or system administrator. When any
station does not have FWD/NO-ANSWER set, the call will ring this preset destination if one is
programmed.
Call Forward Busy (CFB) (Networking Enabled only)
This is a different feature from the normal call forward busy and is only used when the forward
destination is in a different node of the network. The operation of the feature is the same as the
normal forward busy where when the forwarded station is busy a calling station will be forwarded to
the forward destination.
Call Forward No Response (CFNR) (Networking Enabled only)
This is a different feature from the normal call forward no answer and is only used when the forward
destination is in a different node of the network. The operation of the feature is the same as the
normal forward no answer where when the forwarded station does not answer after a programmed
amount of time a calling station will be forwarded to the forward destination.
Call Forward Unconditional (CFU)(Networking Enabled only)
This is a different feature from the normal call forward all and is only used when the forward
destination is in a different node of the network. The operation of the feature is the same as the
normal forward all where all calls to the forwarded station will be forwarded to the forward
destination.
CALL HOLD (EXCLUSIVE)
Outside calls can be placed on exclusive hold at any keyset by pressing HOLD twice during a call.
Calls placed on exclusive hold can only be retrieved at the keyset that placed the call on hold.
Intercom calls are always placed on exclusive hold.