User Manual(Windows 10)

Troubleshooting
62
Windows recovery function
If the Samsung Recovery application is not supported by the
computer, reinstall Windows using the recovery function of
Windows.
Reinstalling Windows will erase all data saved on the
computer. Back up application and personal data to an
external storage device before reinstalling Windows.
1
Select the Start button ( )
→
Settings
→
Update & security
→
Recovery.
2
Select Reset this PC
→
Get started.
3
Select Keep my files or Remove everything.
After the system is recovered, select the
Start button (
)
→
Samsung
→
Samsung Update to
install the required Samsung applications.
4
Select a backup option
→
Disk copy.
The data on the disk is copied to the new disk.