SAMSUNG Office DECT 8000 Installation and Programming Manual
Publication Information Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Disclaimer Samsung Telecoms is not responsible for errors or problems arising from customers not installing, programming or operating their Samsung systems as described in this manual.
EU Declaration of Conformity (R&TTE) Tae Kwang Industrial Co.
Intended Use This DECT telephone handset is intended to communicate with a Samsung telephone system, where such a telephone system is provided with the appropriate DECT interface. It allows the user to make and receive voice calls. An optional ear-microphone (headset) unit can be connected. The telephone is powered by an integral battery which is charged through the base unit provided. It should not be used for any other purpose.
i Contents Chapter 1 DECT System Overview ................................................................ ................................................................ 11-1~11~1-5 What is DECT ? .............................................................................................................................................. History .......................................................................................................................... What Standards Define DECT ? .........
ii Contents Chapter 5 MMC Programming ................................................................ ................................................................... ................................... 55-1~51~5-11 MMC 202 : CHANGE FEATURE PASSCODES ............................................................................................ 5-1 MMC 724 : DIAL NUMBER PLAN .................................................................................................................
1–1 Chapter 1 DECT System Overview This overview provides instructions for using a Digital European Cordless Telecommunications (DECT) system with the Samsung DCS or DCS Compact II keyphone system. In this manual, the DCS system is referred to as “DCS” and the DCS Compact II system is referred to as “Compact II.” Various DECT handsets from many different manufacturers are compatible with DECT systems.
1–2 Chapter 1 DECT System Overview What is DECT ? History DECT was born in 1988 when the European Conference of Postal and Telecommunications Administrations (known as CEPT) decided to standardise on a Pan-European cordless communication format which would operate just below 2GHz. Later in 1988 the ownership of the DECT standard was handed over to the European Telecommunications Standards Institute (ETSI) which has been responsible for the development of the standard since then.
1–3 DECT Time Slot and Frame Structure 1 TDMA frame 24 timeslots (10mS) Fix to Portable FRAME 0 1 2 3 4 5 6 7 Portable to Fix 8 9 10 11 0 1 2 3 4 5 6 7 8 9 10 11 417µs 28µs SLOT D-Field 340µs Sync,-Field(32bits) 49µs Z D-Field(388bits) Guard-Space(56bits) 56µs 278µs 3µs A-Field (64bits) B-Field (320bits) X-Field (4bits) Header (8bits) Tail (40bits) CRC (16bits) 3µs Z-Field (4bits) I-Field (320bits) • 1 DECT FRAME • 1 DECT SLOT • 1 DECT Bit : 10mS : 417µS (480bit) :
Chapter 1 1–4 DECT System Overview Handover This is a function/procedure that handles the physical channel changes between slots or cells. To make a seamless handover between a DBS and a handset, a new channel needs to be set up and a connection made using the new channel. At this point, both new and old channels are used simultaneously. After establishing the new connection, the old connection is broken. Handover request is initiated by the DECT handset.
1–5 List of Abbreviations ADPCM Adaptive Differential Pulse Code Modulation PMID Portable Part MAC Identity AF Audio Frequency PP Portable Part (a DECT handset) BER Bit Error Rate RF Radio Frequency BL Baseset Logic RFP Radio Fixed Part (a DBS) BMC Burst Mode Controller RSSI Receive Signal Strength Indicator BPF Band Pass Filter SAP Service Access Rights BRF Baseset Radio Frequency TCM Time Compression Multiplexed BSI Base Station Interface (card) TDD Time Division Duplex CE
2–1 Chapter 2 DECT System Components Base Station Interface (BSI) Card The BSI card is designed to support communication between the DCS system and DECT base stations (DBS). There are three types of BSI card: 3BSI, 4BSI, and 8BSI.
2–2 Chapter 2 DECT System Components 3BSI Card 4BSI Card The 4BSI card can only be installed in a DCS system. The 4BSI card can connect up to four DBSs. Each DBS can have four simultaneous calls and, therefore, 16 simultaneous calls can be established via one 4BSI card. You can register up to 32 DECT handsets to a single 4BSI card. The card is illustrated below and is installed as described in Chapter 4, Installation.
2–3 Champ Connector The champ connector is used for connecting with DBSs. 8BSI Card The 8BSI card can only be installed in a DCS system. The 8BSI card has more features and more enhanced performance than the 4BSI card. ! Each 8BSI card can connect up to eight DBSs and have 32 simultaneous calls (four per DBS). ! 48 DECT handsets can be registered to a single card. ! You can easily download new software from a console terminal connected to the RS-232C connector on the front panel of the card.
2–4 Chapter 2 DECT System Components DECT Base Station (DBS) The DBS is installed as a wireless base station for the DECT integrated wireless system. The DBS performs the lower MAC of the DECT protocol through a radio link. Handset communication is enabled by interfacing TCM (Time Compression Multiplexed) with the keyphone system. The DBS is installed as shown in Chapter 4, Installation.
3–1 Chapter 3 Site Survey with Office DECT 8000 A site survey is required to define the number and the location of DECT base stations (DBSs) needed to cover the area of a site adequately. Considerations Due to the nature of radio waves, wireless telecommunication, to a large extent, depends on the environmental characteristics of a site. ! The signal strength of radio waves transmitted from a DBS should be measured at several points carefully.
3–2 Chapter 3 Site Survey with Office DECT 8000 ! Take into account radio interference caused by objects such as trees, walls and glass. Try to install in an open environment where masking by objects is minimised. Refer to Table 2 for details. Table 2: Radio Interference by Materials Material Approximate Loss in dB Glass 2 Glass, metal reinforced grid 10 Glass, metal-clad sunguard 10 Wall, indoor, wood 2 Wall, brick, 10cm 3.
3–3 Before Starting the Site Survey Information Required ! Obtain a map of the site. ! Note the general construction materials used in walls and doors of the building(s), including window coating and covering, if any. Also note any large metal objects such as equipment, doors, and fluorescent lamp shades. In general, radio frequency (RF) signals are attenuated to some degree when passing though materials. Some materials, such as metal, attenuate RF signals to a higher degree. (See Table 2, above.
3–4 Chapter 3 Site Survey with Office DECT 8000 ! Tripod to hold DBS ! Power cable for AC feeding ! Tape measure ! Map of the building Preparation of Site Survey (Cell Planning) Configure the following test environment. DBS Office DECT 8000 2.5M Tripod Office DECT 8000 AC power cord Keyphone system To carry out the site survey, you will need to: 1. Install the BSI card in the DCS or Compact II keyphone system. 2. Connect the DBS and the BSI card using the UTP cable. 3.
3–5 5. Move away from the DBS and check the RSSI value until it reads A0. Stop and mark this as the border of the cell on the map. Note that: ! When measuring RSSI values, hold the handset away from your body, pause for 2–3 seconds, take a reading and move on. ! To avoid confusion, different cell boundaries should be marked with different line patterns, e.g. dashed line, dotted line, etc. Do not use colours as these may be lost when photocopying.
3–6 Chapter 3 Site Survey with Office DECT 8000 Radio Coverage List areas where radio coverage is not necessary or which are to be excluded from radio coverage. Also list areas where radio coverage is not feasible or requires specific DBSs. Keyphone System System Type and location of keyphone system (e.g. Compact II). Connection Between BSI and DBS For each DBS the following details of its connection to a BSI are required: ! Length of cable between BSI and DBS.
3–7 DECT Survey Report Form Number: Date: From : [Survey Engineer] To : [Customer Installation Engineer] 1. SITE [full address of site] 2. Survey Engineers [name and addresses of engineer(s) who executed the survey] 3. Outline description of site [short description of site (dimensions, environment, number and type of buildings, etc)] 4. Number of handsets and expected traffic [description of expected traffic and indication of above- or below-average traffic areas] 5.
3–8 Chapter 3 Site Survey with Office DECT 8000 Example Cell Planning Results Survey Map of the 1st Floor
3–9 Survey Map of the 2nd Floor
3–10 Chapter 3 Site Survey with Office DECT 8000 Survey Map of the 3rd Floor
4–1 Chapter 4 Installation Installation Procedure In this chapter you are taken through the following procedures: 1. Installing the BSI card in the keyphone system. 2. Connecting the BSI card to the DBS. 3. Installing the DBS. 4. Registering the DECT handsets with the DBS(s). In practise, the normal sequence of activity would be to install the BSI card, connect to a DBS, register some handsets and carry out the site survey to establish the optimum DBS locations (as described in Chapter 3).
4–2 Chapter 4 Installation Installing the BSI Card Installing 3BSI Card in Compact II 1. Check that there is no damage to the card. 2. Using a flat-bladed screwdriver, remove the two screws securing the front cover of the Compact II system and remove the cover. 3. You will see three empty slots (each with a long and a short connector—see illustration, below). Select one of these empty slots to install the card.
4–3 The 3BSI card can also be installed in a slot of a Compact II expansion cabinet. If a PRI card is installed in this cabinet, you cannot install a card in the third slot. Expansion Rack 3BSI card Installing 4BSI and 8BSI Cards in DCS ISDN cards such as a PRI or BRI card use the external clock from the public network. Therefore, when a Samsung DECT system uses PRI or BRI, the system must synchronize with the external clock as a slave. A BSI card also uses the same clock as ISDN cards.
4–4 Chapter 4 Installation 4. Place the card in the selected slot and pull out the two ejectors on the card front panel as shown in the diagram below. 5. Push the card into the slot until the ejectors are positioned at the slot entrance. Push down the ejectors to fix the card firmly on the backplane board.
4–5 Installing 8BSI Card in DCS The 8BSI card can only be inserted in an odd-numbered slot (Slot 1, 3, or 5) and the next slot must be left empty. Insert the card into the DCS system as follows. 1. Check that there is no damage to the card. 2. Using a flat-bladed screwdriver, remove the two screws securing the front cover of the DCS system and remove the cover. 3. You will see nine slots.
4–6 Chapter 4 Installation Connecting BSI Card and DBS Cable Requirements The DECT system performs best when both pairs of the twisted-pair cables have the same characteristics. The system supplies voltage to the DBS using the ‘phantom feeding’ method. Even if one line of a pair is broken, the voltage feed is maintained. If using existing wiring, check the diameter and length of cable carefully. Characteristic Requirements Diameter 0.6mm or 0.4mm Max length ! 600m with 0.6 diameter ! 400m with 0.
4–7 Champ Connector RJ-45 Connector To the BSI Card " To the DBS # The pin configuration of the champ connector depends on the type of BSI card. The following shows the pin configuration for the RJ-45 connector and champ connector for each system.
4–8 Chapter 4 Installation 3BSI (installed in Compact II system) Slot RJ-45 Connector Pin No Port 4 5 6 D channel data 0 Sync line 3 4 1 5 6 D channel data 1 Sync line 3 4 5 6 D channel data 2 Sync line 3 4 5 6 D channel data 0 Sync line 3 4 2 5 6 D channel data 1 Sync line 3 4 5 6 D channel data 2 Sync line 3 4 5 6 D channel data 0 Sync line 3 4 3 5 6 D channel data 1 Sync line 3 4 5 6 3 Signal D channel data 2 Sync line Champ Connector Pin No 50 25 49 24 48 23 47 22 46 21 45 20
4–9 4BSI (installed in DCS system) RJ-45 Connector Pin No Port 4 5 6 D channel data 0 Sync line 3 4 5 6 D channel data 1 Sync line 3 4 5 6 D channel data 2 Sync line 3 4 5 6 3 Signal D channel data 3 Sync line Champ Connector Pin No Colour 1 BW 26 WB 27 WO 2 OW 4 Bn W 29 W Bn 30 WS 5 SW 7 OR 32 RO 33 R Gn 8 Gn R 10 SR 35 RS 36 Bk B 11 B Bk
4–10 Chapter 4 Installation 8BSI (installed in DCS system) RJ45 Connector Pin No Port 4 5 6 D channel data 0 Sync line 3 4 5 6 D channel data 1 Sync line 3 4 5 6 D channel data 2 Sync line 3 4 5 6 D channel data 3 Sync line 3 4 5 6 D channel data 4 Sync line 3 4 5 6 D channel data 5 Sync line 3 4 5 6 D channel data 6 Sync line 3 4 5 6 3 Signal D channel data 7 Sync line Champ Connector Pin No Colour 1 BW 26 WB 27 WO 2 OW 4 Bn W 29 W Bn 30 WS 5 SW 7 OR 32 RO 33 R
4–11 Connecting Cable to Compact II Connect the champ connector of the twisted-pair cable to the P2 connector of the Compact II basic cabinet or the P5 connector of the expansion cabinet as shown in the diagrams below.
4–12 Chapter 4 Installation Connecting Cable to DCS Connect the champ connector of the twisted pair cable to the champ connector on the front panel of the 4BSI or 8BSI card. 4BSI / 8BSI – DCS Connecting Cable to DBS This should be done before you install the DBS on its wall-mount bracket. 1. Connect the RJ-45 connector of the twisted pair cable to the LINK port on the rear of the DBS.
4–13 2. Push the cable into the groove below the LINK port so that the connector cannot be easily disconnected accidentally. POWER LINK POWE LINK 3. Attach a magnetic (ferrite) core to the cable at the location shown in the diagram below. Open the core, insert the cable, and close the core firmly. This provides electrical “noise” suppression for the DBS.
4–14 Chapter 4 Installation Installing the DBS DBS installation is carried out only after the site survey has been completed to identify suitable locations (see Chapter 3). Switch off power to the DECT system and remove the power cord if necessary before starting installation. Tools Required You need the following items in order to install a DBS.
4–15 2. Use a power drill to drill holes on the marks you just have made. The holes should be at least 35mm deep with a diameter of about 5.5mm so that you can insert the rawl plugs easily. 3. Hammer the rawl plugs into the drilled holes. 4. Align the wall-mount bracket on the screw holes and screw into position with a cross-head screwdriver. Check that the wall-mount bracket is tightly secured to the wall. Mounting on a Marble or Steel Wall 1.
4–16 Chapter 4 Installation Fixing a DBS on the Wall-Mount Bracket Before you fix the DBS to the wall-mount bracket, be sure that you have already connected the RJ-45 cable to the rear of the DBS. This is described in the previous section, Connecting BSI Card and DBS. There are two grooves on the back of the DBS unit that fix to the bracket. These are circled in the diagram below. The grooves align with the two fixing tabs on the wall-mount bracket.
4–17 Connect the power cord to the DCS or Compact II main unit and switch on the power. When the DECT system is operating normally—and before any system programming is carried out—the LEDs on the DBS should display as follows: Left LED: Centre LED: Right LED: On steady On steady Off If your system is not operating correctly, refer to the Troubleshooting section in Chapter 6.
4–18 Chapter 4 Installation Registering Handsets Office DECT 8000 Registration Each handset must be registered to a DBS before it can be used. You can register each handset with up to four different DBSs. Read Setting DECT System Parameters, above, carefully before reading this section. You register each handset as follows. 1. Press the MENU button to display main menu items. 2. Press the t or s button repeatedly to select 5:System, then press the OK button. 3.
5-1 Chapter 5 MMC Programming MMC 202 : Change Feature Passcodes Description Used to change the passcode for DECT handset registration (in MMC 744). The passcode is four digits long. Each digit can be 0–9. The current (old) passcode is required for this MMC. Program Keys Volume Up/Down Keypad Soft keys SPEAKER scroll through options enter selections cursor left and right store data and advance to the next MMC Action/Display 1. Press TRSF 202 Display shows CHANGE PASSCODE DAY/NIGHT :0000 2.
Chapter 5 5-2 MMC Programming MMC 724 : Dial Number Plan Description Used to change the phone number of a DECT handset. Program Keys Volume Up/Down Keypad Soft keys SPEAKER HOLD scroll through options enter selections cursor left and right store data and advance to the next MMC clear previous entry Action/Display 1. Press TRSF 724 Display shows STN DIAL NUM :C1 S5–PO7::204 → 2. Press Up or Down key to select DECT STN DIAL NO and press RIGHT soft key DECT STN DIAL NO DECT01:7901→ 3.
5-3 MMC 737 : DECT System C ode Description Used to identify your DECT system and the handsets you register with your system. The DECT System Code for your system is made up of two fields: the System ID which is three hexadecimal digits in the range 011 to 999; and the Auth Code (short for Authentication Code) which is four hexadecimal digits in the range 0000 to 9999. The default values are 000 and FFFF respectively.
Chapter 5 5-4 MMC Programming MMC 738 : Clear Registration Description Used for deleting previously registered information for DECT handsets. This MMC has two modes: Ÿ FORCED mode In the forced mode, the system clears the registered information by force. Ÿ NORMAL mode In the normal mode, the system will delete the registration information for a DECT handset after confirming from the handset. If the confirmation is successful, the system clears the registered information.
5-5 MMC 739 : BSI Download Description Used to download a new version of the DBS software when you upgrade to a new version of BSI ROM. Program keys Volume Up/Down Keypad Soft keys SPEAKER HOLD scroll through options enter selections cursor left and right store data and advance to the next MMC clear previous entry Action/Display 1. Press TRSF 739 Display shows BSI SLOT: 2 DBS:1 DOWNLOAD? NO 2. Select the slot number via UP or DOWN key, e.g. 3 BSI SLOT: 3 DBS:1 DOWNLOAD? NO 3.
Chapter 5 5-6 MMC Programming MMC 740 : Station Pair Description Allows a DECT station to be assigned as a 'secondary' to a 'primary' DGP station (keyphone) in the system. This will allow all features to be set or cancelled from either station, and both will ring when the 'primary' receives a call. Program keys Volume Up/Down Keypad Soft keys SPEAKER HOLD scroll through options enter selections cursor left and right store data and advance to the next MMC clear previous entry Action/Display 1.
5-7 MMC 741 : DB S Restart Description Used to restart a BSI card or DBS. When you use this MMC, the DBS/BSI will be restarted automatically. Program keys Volume Up/Down Keypad Soft keys SPEAKER HOLD ANS/RLS scroll through options enter selections cursor left and right store data and advance to the next MMC clear previous entry select All Action/Display 1. Press TRSF 741 BSI SLOT : 2 DBS : 1 RESTART ? NO 2.
Chapter 5 5-8 MMC Programming MMC 742 : BSI Status Description Shows the status of the BSI card. Action/Display 1. Press TRSF 742 Display shows: BSI STATUS SUCC For Compact II—“SUCC” (successful) if status of BSI card is normal, or "FAIL" if not 2.
5-9 MMC 743 : DBS Status Description Used for checking the status of the DECT base stations (DBS). Action/Display 1. Press TRSF 743 2. The status of each DBS is displayed: If status is normal, "1" is displayed If status is not normal, "0" is displayed For DCS—(DBS=1–8) (e.g. 1, 2, 3, 5 and 6 are normal) DBS :12345678 STS : 11101100 Or For Compact II—(DBS=1–3) (e.g. 1 and 2 are normal) 3.
Chapter 5 5-10 MMC Programming MMC 744 : DECT Registration On/Off Description Enables DECT handset registration on a DECT system. If this MMC is not executed and an attempt is made to register a DECT handset, an error message will be displayed. A passcode is required to enable registration. The default passcode can be changed using MMC 202 (Change Feature Passcodes). Caution: When you have finished handset registration, run this MMC again and reset it to DISABLE to prevent unauthorised registration.
5–11 MMC 745 : BSI Carrier D escription A base station uses one of 10 channels (FDMA technology). This MMC is used to allow or deny the use of each channel (carrier). By default, all carriers can be used by a base station. Program Keys Volume Up/Down Keypad Soft keys SPEAKER HOLD scroll through options enter selections cursor left and right store data and advance to the next MMC clear previous entry A ct i o n / D i s p l a y 1.
6–1 Chapter 6 Maintenance Upgrading Software for BSI Card and DBS Upgrading Software for BSI Card 3BSI card Software for the 3BSI card is stored on a ROM chip on the card. Upgrading software simply involves replacing the existing ROM with a new version in the position shown below. Use a chip extraction tool to remove the old ROM, position the new ROM carefully over the vacated slot and push down gently but firmly to fix it in position.
6–2 Chapter 6 Maintenance Install a new ROM chip 3. Replace the cover and screws. 8BSI Card Upgrade software for the 8BSI card is downloaded to your system via a console terminal. The console terminal can be an ASCII terminal such as a VT-100 or VT-220, or a PC installed with a terminal emulation program (such as Windows HyperTerminal). Connecting the Console Terminal When you connect the 8BSI card to the console terminal, use a console cable with 9-pin RS-232C connectors as shown below.
6–3 Configuring the Console Terminal The console terminal should be set up with the following parameters: ! Emulation: VT-100/ANSI Compatible ! Bps: 9600 ! Stop bit: 1 ! Data bit: 8 ! Parity bit: None ! Flow control: None On a PC, the software download procedure employs the HyperTerminal feature in Windows. This is described next. Downloading Software Using Windows HyperTerminal Setting Up HyperTerminal 1. Switch on the PC and boot with Windows95 or later. 2.
6–4 Chapter 6 Maintenance 5. You see the following window. The console terminal is connected to the 8BSI card through a COM port (e.g. COM2). Select the relevant COM port in the “Connect using” list and click [OK]. 6. You see the window for the COM port you selected (e.g. COM2). Configure the parameters for the COM port as shown and click [OK]. 7. The new HyperTerminal window appears.
6–5 Downloading the Software 8BSI card software is upgraded by downloading the files BSIROM.HEX and DBSROM.HEX from the console terminal. First, copy these two hex files into a directory on the console terminal. Then, download the files to the BSI card as follows. 1. The following message appears on the console if the 8BSI card is operating normally. *********************************** * DECT Console (8-Port BSI Board) * *********************************** Press the Enter key. 2.
6–6 Chapter 6 Maintenance 5. The window appears. Select the BSIROM.HEX file and click [OK] to begin downloading. 6. When downloading is complete, the following is displayed. ========== HEX FILE INFORMATION ========== HEX FILE START ADDR = 0x00110000 HEX FILE END ADDR = 0x001405FD HEX FILE TOTAL LEN = 0x000305FD BSI PROGRAM ADDR = 0x00110000 ---- FLASH MEMORY WRITE START --STEP 1. SECTOR ERASE -> SUCCESS STEP 2.
6–7 9. Repeat steps 4 and 5, but this time select DBSROM.HEX to begin downloading the file to the 8BSI card. 10.When downloading is complete, press R. The following message will be displayed when the two hex files have been downloaded successfully. ************************************ * DECT Console (8-Port BSI Board) * *********************************** Upgrading DBS Software The software for the DBS is stored in the flash ROM mounted on the DBS.
Chapter 6 6–8 Maintenance Tools Required for Maintenance The following tools are required to maintain your DECT system. ! Pair of long nose pliers ! Wire cutters ! Set of screwdrivers ! EPROM remover ! Anti-static wristband ! Multimeter LED Descriptions LEDs on the DBS LED Location & Cadence Meaning Left Centre Right OFF OFF OFF DBS is not working. ON OFF OFF 5V Power ON ! Remote voltage feeding is good and DC-DC converter is working well.
6-9 Troubleshooting Problem Action Red LED on ROM card is not flashing y Check the power module and power connector. y Check the MP program ROM on the ROM card and SP ROM on the main board. Left LED of DBS is OFF y Check the power to the DBS and display DGP (keyphone) y If DGP is powered, check line connection between the BSI and DBS. y Check the SYSTEM ID via MMC 737 when using 8BSI. Right LED of DBS is not flashing y Check the CPU circuit on the DBS and reset DBS using MMC 741.
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A–1 Appendix A Open Site RSSI Level Distance (m) 100 150 200 250 300 350 400 RSSI (dec) 200 191 182 180 171 162 150 RSSI (hex) C8 BF B6 B4 AB A2 96
B–1 Appendix B Office DECT 8000 Handset Test Mode Descriptions Running Test Mode You can enter into the test mode while the handset is idle or while you are making a call. Press the ▼ button until you hear a short beep (after about 3 seconds) and then press button “2” within one second of hearing the beep. (If the number is displayed, you have to start again by pressing the ▼ button.) When in test mode, you see the following display.
B–2 Appendix B Office DECT 8000 Handset Test Mode Descriptions (10) Slot number for a traffic channel. You will see this only when a traffic channel is established. (Range is 0–B.) (11) RSSI values for a traffic bearer. You will see this only when a traffic channel is established. (Range 00–FF.) (12) Number of attempts to establish a traffic channel for a call. This value has almost all zeros in the normal state, but this value may be increased depending on the cell environment.
Samsung Telecoms (U.K.
