SAMSUNG DCS-408 DCS-408i System Administration Guide
Publication Information Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Disclaimer Samsung Telecoms is not responsible for errors or problems arising from customers not installing, programming or operating their Samsung systems as described in this manual.
EU Declaration of Conformity (RTTE) Samsung Electronics Co., Ltd. 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 (factory name, address) declare under our sole responsibility that the product Digital Keyphone System "DCS 408" to which this declaration relates is in conformity with RTTE Directive 1999/5/EC ( Annex II ) Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC:92/31/EEC By application of the following standards EN55022 : 1998 Inc A1: 2000* ............................................
EU Declaration of Conformity (RTTE) Samsung Electronics Co., Ltd. 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 (factory name, address) declare under our sole responsibility that the product Digital Keyphone System "DCS 408i" to which this declaration relates is in conformity with RTTE Directive 1999/5/EC ( Annex II ) Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC:92/31/EEC By application of the following standards EN55022 : 1998 Inc A1: 2000* ...........................................
Intended Use This telephone system is intended to provide the user with voice communication between the system extensions and connection to the public switched telephone network by digital or analogue links. The telephone system may be provided with the ability to communicate with local computer networks to provide CTI functions and features. In this case, it is capable of passing information to the computer network via a specified link.
Samsung DCS-408 & 408i System Administration Guide November 2001 CONTENTS About This Guide.................................................................... 1 Special Features..................................................................... 2 Night Service Operation .......................................................................... 2 Automatic Night Service....................................................................................... 2 Manual Night Service ..........................
Samsung DCS-408 & 408i System Administration Guide November 2001 System Administrator Programming .................................... 9 Open Customer-Level Programming....................................................... 9 Set Automatic Night Service.................................................................. 10 Set System Date and Time ................................................................... 11 Reset Station Passcodes to Default......................................................
Samsung DCS-408 & 408i System Administration Guide November 2001 About This Guide This guide describes the most commonly-used special features available with the Samsung DCS 408 and 408i keyphone systems which the system administrator can use to ensure the system is working correctly, effectively and to best suit your working environment. You have access to all these features through a Samsung digital display (LCD) keyset operating under special passcode control for security.
Samsung DCS-408 & 408i System Administration Guide November 2001 Special Features Night Service Operation (Automatic or Manual) Your system is designed to operate in two modes: Day and Night Service. Night Service permits incoming calls to be handled in a different way to that during normal Day Service and may be set manually or automatically. While in Night Service, stations will be limited to their individual night class of service dialling restrictions.
Samsung DCS-408 & 408i System Administration Guide November 2001 Both types of recalls will ring and have a slow flashing amber light on the LINE key or CALL key. Executive Barge-In If you want to break into another station’s conversation, either to monitor the call or join the conversation, your keyset must be programmed to allow you to barge in, and the other station(s) must not be secured against barge in.
Samsung DCS-408 & 408i System Administration Guide November 2001 In/Out of Group Any station assigned to a station group can remove itself from that group and then reenter the group at a later time. When out of the group, a station can receive calls sent directly to its extension number but not calls sent to the group. There are four groups available and the access codes are 50–53. If the station has an IN/OUT (or IG) key assigned to it: 1. Press the IN/OUT key.
Samsung DCS-408 & 408i System Administration Guide November 2001 OR Dial any extension number to call a station in the system. (To make another internal call when the current call is completed, press ✼, receive dial tone and dial another extension number.) 5. Press # and hang up when finished. Note: • Outgoing DISA calls are controlled by the dialling class of the station identified by the security code. The DISA line must have disconnect supervision from the central office.
Samsung DCS-408 & 408i System Administration Guide November 2001 For information on setting up forced account codes, see the “System Administrator Programming” section of this guide. Authorisation Codes Authorisation codes are used to validate a station user and give permission to make an outside call. These 4-digit authorisation codes can be either forced or optional. If used, they are always verified from a system list of 10 entries.
Samsung DCS-408 & 408i System Administration Guide November 2001 CLIP Special Features Calling Line Identification Presentation (CLIP) features apply to 408i systems only. CLIP is a means of identifying incoming calls by displaying the calling number (or name) on the keyset LCD before the call is answered. It also allows you to identify yourself to a called number in the same way, if the called number supports CLIP information.
Samsung DCS-408 & 408i System Administration Guide November 2001 Number to Name Translation The system provides a number to name translation table for associating names with incoming call numbers. You then have the choice of displaying the name associated with the number on your keyset display, rather than the CLIP number. When the CLIP number is received, the table is searched. If a match is found, the system displays the corresponding name from the table.
Samsung DCS-408 & 408i System Administration Guide November 2001 System Administrator Programming Open Customer-Level Programming [MMC 200] Before any customer programs can be accessed, you must first open programming using the Customer-level passcode you have been assigned. This, and all subsequent programming, must be done using a display keyset. Note: Should it become necessary to change this passcode, see MMC 201. Program Keys VOLUME UP & DOWN - Used to scroll through options.
Samsung DCS-408 & 408i System Administration Guide November 2001 Set Automatic Night Service [MMC 507] Enters the system into Night Service mode automatically by utilising time and day tables. A NIGHT key is not needed as the system will switch automatically. (However, it is useful to have a dedicated NIGHT key so the status can be manually changed if necessary.) The start time is the time the system switches from Day to Night Service; the end time is when it switches back from Night to Day Service (e.g.
Samsung DCS-408 & 408i System Administration Guide November 2001 Set System Date and Time [MMC 505] Should it ever become necessary to correct the system date and time displayed on keysets, do so as soon as you notice that they are incorrect. Automatic Night Service will not work correctly and Station Message Detail Recording (SMDR) reports will be of no value if the date and time are not correct. The display format is as follows: W (Day of the week, 0-6): e.g.
Samsung DCS-408 & 408i System Administration Guide November 2001 Reset Station Passcodes to Default [MMC 101] Individual keyset users can set or change their individual passcodes. These passcodes are used to lock and unlock keysets, override toll restriction (call barring) and access the DISA feature. At times, it may be necessary for the system administrator to reset a station’s passcode to the default value “1234.” This program cannot be used to display passcodes, only to reset them.
Samsung DCS-408 & 408i System Administration Guide November 2001 Program Station Names [MMC 104] You can assign a name or identification to each internal extension, up to 11 characters long. The procedure for entering names is described below. You can toggle characters between upper and lower case using the ‘A’ key. The ‘A’ key is programmable key #19 on a 24B keyset, or key #7 on a 12B keyset, or key #1 on a 6B keyset. (Refer to your Samsung DCS Keyset User Guide for more information.
Samsung DCS-408 & 408i System Administration Guide November 2001 Procedure for Entering Names Names are written using the number keys. Each press of a key selects a character, as shown on the selected key. Pressing a different key moves the cursor to the right. For example, you want to enter the name “SAM SMITH." The first letter “S” is selected by pressing the dial key number 7 four times (i.e. the first key press selects “P”, the second selects “Q”, and so on). Now press the number 2.
Samsung DCS-408 & 408i System Administration Guide November 2001 Program Trunk Names [MMC 404] You can assign a name or identification to each C.O. line, up to 11 characters long. The procedure for entering names is the same as described in Program Station Names. Program Keys VOLUME UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPEAKER - Used to store data and advance to next program. HOLD - Used to clear previous entry.
Samsung DCS-408 & 408i System Administration Guide November 2001 Program Station Group Names [MMC 602] You can assign a name or identification to each station group (50-53), up to 11 characters long. The procedure for entering names is the same as described in Program Station Names, above. Program Keys VOLUME UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPEAKER - Used to store data and advance to next program.
Samsung DCS-408 & 408i System Administration Guide November 2001 Program Speed Dialling Numbers and Names Speed dialling provides a quick way of dialling phone numbers by assigning 3-digit speed dial codes to frequently-dialled numbers. To dial a phone number, a station user simply dials the 3-digit code. If a name is associated with the number, the user can do a directory search to quickly find the speed dial number. You can set up both system and personal system dialling numbers.
Samsung DCS-408 & 408i System Administration Guide November 2001 PROGRAM KEYS VOLUME UP & DOWN - Used to scroll through options. KEYPAD - Used to enter selections. SOFT KEYS - Move cursor left and right. SPEAKER - Used to store data and advance to next program. HOLD - Used to clear previous entry. B inserts a flash (“F”). C inserts a pause (“P”). D is used for pulse-to-tone conversion (“C”). If your system uses rotary (or pulse) dialling C.O.
Samsung DCS-408 & 408i System Administration Guide November 2001 OR Press SPEAKER to store and advance to next MMC ❍ Program System Speed Dial Names [MMC 706] This procedure allows a name, up to 11 characters, to be assigned to each system speed dial number you set up. This name enables you to locate the speed dial number when you are using the directory dial feature.
Samsung DCS-408 & 408i System Administration Guide November 2001 ❍ Program Personal Speed Dial Numbers for Stations [MMC 105] Station speed dial codes are 00–49, allowing a maximum of 50 numbers per keyset to be assigned (see Assign Speed Dialling Blocks, below). Each station has one block assigned by default, allowing up to 10 numbers to be entered. Each speed dial number consists of a line access code and the telephone number to be dialled. The access code can be any line group (e.g.
Samsung DCS-408 & 408i System Administration Guide November 2001 OR Press the right soft key to return to step 2 to select a new station OR Press TRSF to store and exit programming OR Press SPEAKER to store and advance to next MMC ❍ Program Personal Speed Dial Names For Stations [MMC 106] Associating names with speed dial numbers can be done at the same time as you program personal speed dial numbers (using the ‘F’ key) or can be done separately, as described here.
Samsung DCS-408 & 408i System Administration Guide November 2001 Press TRSF to store and exit programming OR Press SPEAKER to store and advance to next MMC ❍ Assign Speed Dialling Blocks [MMC 606] Your system can have up to 300 speed dial entries assigned (30 blocks of 10 numbers each). Up to 200 of these can be allocated as system speed dials, and the remainder allocated to stations as personal speed dials, with a maximum of 50 numbers per station.
Samsung DCS-408 & 408i System Administration Guide November 2001 Create Programmed Station Messages [MMC 715] Your system can have up to 20 programmed station messages. These are messages a station user can select to inform other users of their current status (e.g. “In a Meeting”). Messages 1–10 are preset (although these can be changed if desired). Messages 11–20 are blank to allow you to create 10 additional custom messages, up to 16-characters each.
Samsung DCS-408 & 408i System Administration Guide November 2001 Set Alarm/Appointment Reminder With Message [MMC 116] Station users can set their own alarm/appointment reminders. However, the system administrator can also set alarms with messages for any or all display keyset stations in the system.
Samsung DCS-408 & 408i System Administration Guide November 2001 Program Station Key Extenders [MMC 107] You can view stations’ programmable key assignments and add extenders to some of these keys for easy one-touch operation of frequently-used features. An extender is a number that makes the otherwise general function of a programmable key more specific.
Samsung DCS-408 & 408i System Administration Guide November 2001 ACTION DISPLAY 1. Open customer programming and select 107 2. Dial the station number (e.g., 25) OR Press UP or DOWN to scroll through the station numbers and press the right soft key to move the cursor 3. Enter the key number (e.g., 18) OR Press UP and DOWN to scroll through the keys and use the right soft key to move the cursor OR Press the key to be programmed 4.
Samsung DCS-408 & 408i System Administration Guide November 2001 Program Account Codes [MMC 708] These are codes which can be used to allocate calls to specific accounts. You can add new or change existing account codes. Up to 100 entries (001–100) are allowed. Note: To set up forced account codes, see Program Forced Account and Authorisation Codes Program Keys VOLUME UP & DOWN - Used to select entry number. KEYPAD - Used to enter the account code (allowable digits 0–9).
Samsung DCS-408 & 408i System Administration Guide November 2001 Program Authorisation Codes [MMC 707] You can add or change authorisation code entries. These codes are used to authorise calls made by stations. Each code is associated with a class of service which is activated when the code is entered. Note: To set up forced authorisation codes, see Program Forced Account and Authorisation Codes. Program Keys VOLUME UP & DOWN - Used to select entry number.
Samsung DCS-408 & 408i System Administration Guide November 2001 Program Forced Account and Authorisation Codes [MMC 305] The use of account and authorisation codes can be optional or forced. By programming a station to use forced codes, the station user must enter the required code before a call can be made. Options are: 0 1 2 NONE AUTHORISE CODE ACCOUNT CODE Program Keys VOLUME UP & DOWN - Used to scroll through options KEYPAD - Used to select options. SOFT KEYS - Move cursor left and right.
Samsung DCS-408 & 408i System Administration Guide November 2001 Set Individual Forward No Answer Timers [MMC 502] Each station can have its call Forward No Answer timer set to suit the user’s requirements. The range is 001–255 seconds. When setting this timer, take care that the value is not greater than the system Transfer Recall timer value set in MMC 501, otherwise any calls transferred to the station will not be forwarded.
Samsung DCS-408 & 408i System Administration Guide November 2001 Add Names to the Translation Table [MMC 728] This CLIP feature applies to 408i systems only. A CLIP number received from the Central Office can be associated with a name programmed in the translation table. If there is no match between a received number and a name in this table, “no CLIP name” will be displayed. The translation table consists of 100 entries, each comprising a 14-digit telephone number and a 16-digit name.
Samsung DCS-408 & 408i System Administration Guide November 2001 System Access Codes The DCS 408/408i telephone system has the following preset (default) feature access codes. These codes can be used if a key is not available for the feature you want to use. Standard (single line) telephone users must always dial these codes. 0 10 + ext. no. 11 12 + ext. no. 13 16 + spd. no. 17 18 19 400 401 41 42 + ext. no.
Samsung DCS-408 & 408i System Administration Guide November 2001 Changed System Access Codes Enter any codes here that are different to the default values given in the System Access Codes table.
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