Specifications

3-19
Call Forwarding
Station users can forward internal and outside calls to other destinations immediately
(Forward All), when busy (Forward Busy) or when not answered within programmable
duration (Forward No Answer).
These forward destinations can all be different. Once a destination has been programmed, it
can be turned on and off with a programmable key. Forward All Calls takes priority over
Busy and No Answer conditions.
In addition to the three usual methods of forwarding described above, a fourth option called
Follow Me is available. This option allows station users to set a Forward All condition from
his/her station to another station while at the remote station. To display the Follow Me
condition, the TRSF key lights steady red at the station that is forwarded. The TRSF key
also lights if Forward All is set and no key is programmed for Forward All.
Keyset users can also be given an external call forward key to forward their calls to an
external phone number. Each outside line may be programmed to either follow or ignore
station call forwarding. A per-station option controls whether internal calls forward to voice
mail or not. SLTs must have the system administrator program this feature for them.
Call Pickup
With directed call pickup, a user can answer calls ringing at any station by dialing a code
plus that extension number. The group pickup feature allows the user to answer any call
ringing within a pickup group. Pickup keys may be customized with extenders to allow
pickup from a specific station or pickup group. The DCS-408 has 4 programmable pickup
groups.
Dial By Name
Each system and personal speed dial number can have an associated directory name. A
speed dial number can be selected by scrolling alphabetically through the directory name
list. This on-line “directory” allows the user to look up and dial numbers in seconds.
Direct Station Selection (DSS)
Programmable keys can be assigned as DSS keys and associated with extension numbers.
Users press these keys to call or transfer calls to the assigned stations.
DND Override
The Do Not Disturb (DND) feature is used to stop all calls to a station. However, an
extension that has a class of service that allows DND override can override the DND
status of another extension using the DNDOVRD soft key or DND OVERRIDE ID.