Specifications
3-4
Chapter 3
Features
Automatic Hold
While a keyset user is engaged in an outside (C.O.) call, pressing another trunk key, route
key or CALL key automatically places the call on hold when this feature is enabled.
Pressing TRSF, CONF, PAGE or a DSS key always automatically places a C.O. call on hold.
Intercom calls can be automatically held only by pressing TRSF or CONF. Each keyset user
can enable or disable Automatic Hold.
Background Music
Keyset users may choose to hear music through their keyset speakers. Each user may
adjust this level by the use of a volume control program at the selected keyset.
Branch Groups
Each station can assign its branch group. There are 4 branch groups in DCS-408. When
incoming or intercom call is ringing on station, any other stations that included the same
branch group can answer by lifting the handset or pressing the speaker or ANS/RLS key.
Call Forwarding
This feature allows the user to redirect (forward) incoming calls. The calls can be
redirected to the attendant, a hunt group or another station user. If the destination station
is in Do Not Disturb (DND) mode, the calling party will receive DND/NO MORE tone.
Calls cannot be forwarded to a door phone.
y
All Calls
This type of forwarding is not affected by the condition of the station. All calls are
immediately redirected to the designated destination. If desired, the destination station may
redirect the call back to the forwarded station by using the transfer feature. The forwarded
station user can continue to originate calls as usual. If no key is programmed as Forward All,
the TRSF key lights steady when a forwarded all condition is set.
y
Busy
This feature forwards all calls only when the station set is busy. The station user can
originate calls as usual.
y
No Answer
This feature forwards calls that are not answered within a preprogrammed time. The user
can originate calls as usual and receive calls if present. The timer is programmable on a per-
station basis to allow for differences in individual work habits.