Specifications

UNIVERSAL ANSWER
Station users may dial the Universal Answer code or press the UA key to answer any outside lines pro-
grammed to ring the UA device. The UA device can be a station, group of stations, common bell or ring over
page.
VIRTUAL EXTENSIONS
The OfficeServ 7400 has a number of virtual extension ports encoded in the system database. They can be
assigned as keyset or single line analog ports. The system has 384 virtual extension ports. These ports have
all the attributes of an actual station port including call forwarding. These virtual ports can be exchanged
with real station ports using the set relocation feature to provide hot desking.
VOICE MAIL
Inband Signalling: The OfficeServ 7400 system uses DTMF tones (inband signalling) to communicate
with any compatible voice mail system. Stations can call forward to a voice mail system. When answered, the
system will send DTMF tones routing the caller directly to the called station user’s mailbox. Keyset users can
press one button to retrieve messages from the voice mail system. A Voice Mail Transfer key permits keyset
users to easily transfer a caller directly to an individual voicemail box without navigating through menus.
Note: Although most voice mail systems will work with the OfficeServ 7400, the system data has default val-
ues set to work with the Starmail Voice Processing System. They may need to be changed if you are using
another system.
Integrated (In-Skin): The OfficeServ 7400 can be equipped with Samsung’s proprietary SVMi-20E voice
mail/auto attendant card. This card provides 4 to 12 ports of voice processing to be expandable to 20 ports.
Because it is built into the system it provides such features as one touch call record, answering machine emu-
lation, and voice mail box administration with interactive keyset displays. See separate SVMi-20E documen-
tation. See Unified Voicemail.
External (Server-Based): The OfficeServ 7400 can be attached to Samsung’s OfficeServ™ IP-UMS appli-
cation to provide a server based unified messaging system scalable from 8 to 125 ports. See Unified
Voicemail.
Voice Over Internet Protocol (VoIP)
The OfficeServ 7400 system is VoIP enabled and as such supports the following VoIP services:
1) H.323 Trunking to another H.323 Gateway.
2) SIP IP Trunking to another gateway.
3) IP Telephone Sets: OfficeServ SMT-i Series, ITP-5100 Series, and OfficeServ Softphone.
These IP Keysets can be installed in the local office or in a remote office, home office with full feature
operation.
4) IP Networking: Connect up to 99 systems together over a managed IP network.
5) SIP Video Phone (H.264).
The OfficeServ 7400 Media Gateway Interface (MGI) cards supports 16 to 64 voice calls per card over an IP
network connection. The MGI cards fit into any universal OfficeServ 7400 card slot.
With VoIP certain compression standards have also been adopted to represent each second of voice with an
amount of bandwidth. The OfficeServ 7400 MGI utilizes G.711, G.729, G.729A or G.723 standards voice com-
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