User guide

www.samsungbusiness.com Think Smart. Think Samsung.
Page | 36
Versions & Log settings
The chances are you will never need to look at these pages
but it is best you know what they are for, just in case.
Most software these days consists of several small
programs and libraries that form a whole and Operator
Console is no different. The Versions page lists the version
used for each component part that makes up Samsung
Operator Console. This information can be used to track
down any rogue element that perhaps hasn’t updated
correctly or to provide clues to a problem’s cause. Should
something like that happen you could click the “Copy to
clipboard” button and then paste the info straight into a
document or email.
The Log page performs a similar function in that it displays
information that is useful in the event of a problem.
The Devices list shows the devices that are being used; this
could include hardware and any apps that you have
integrated with Operator Console.
The panel below shows the log entries.
By default, logging is turned off but you
can turn it on by ticking the Turn on logging tick box. Once
enabled, the log keeps a record of what Operator Console
attempts to do and whether it was successful or not. This
information can be very useful when troubleshooting an
issue; click the “Copy to clipboard” button and paste the
info into a document.