Enterprise IP Solutions OfficeServ 7200 General Description
Publication Information Samsung Business Communications reserves the right without prior notice to revise information in this publication for any reason. Samsung Business Communications also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
EU Declaration of Conformity (RTTE) Samsung Electronics Co., Ltd.
Intended Use This telephone system is intended to provide the user with voice communication between the system extensions and connection to the public switched telephone network by digital or analogue links. The telephone system may be provided with the ability to communicate with local computer networks to provide CTI functions and features. In this case, it is capable of passing information to the computer network via a specified link.
INTRODUCTION Purpose This guide describes the Samsung OfficeServ 7200 keyphone system including its hardware configurations, specifications and functions. Guide Content and Organization This guide consists of four chapters: CHAPTER 1. Introduction to the OfficeServ 7200 Describes the features and functions of the OfficeServ 7200 and provides an overview of the system architecture, interfaces and programming. CHAPTER 2.
OfficeServ 7200 General Description Guide Introduction Conventions The following special paragraphs are used in this guide. WARNING Provides information or instructions you should follow in order to avoid personal injury or fatality. CAUTION Provides information or instructions you should follow in order to avoid a service failure or damage to the system. CHECKPOINT Provides you with checkpoints for ensuring stable system operation. NOTE Indicates additional information as a reference.
TABLE OF CONTENTS INTRODUCTION Purpose ................................................................................................................................. II Guide Content and Organization ........................................................................................... II Conventions.......................................................................................................................... III References ................................................................
OfficeServ 7200 General Description Guide Table of Contents 4 Station Phones................................................................................................................ 2-27 4.1 Analogue Phones .................................................................................................... 2-27 4.2 Digital Phones.......................................................................................................... 2-27 4.3 IP Phones .............................................
Table of Contents OfficeServ 7200 General Description Guide CHAPTER 4. OfficeServ 7200 Functions 1 Call Functions ................................................................................................................... 4-1 1.1 Dynamic IP Address Allocation .................................................................................. 4-1 1.2 VoIP UMS Interface ................................................................................................... 4-2 1.3 SIP Server Interface...
OfficeServ 7200 General Description Guide Table of Contents LIST OF FIGURES Figure 1.1 Figure 1.2 Service Structure of the OfficeServ 7200 .................................................... 1-4 Interfaces between the SIP Components .................................................... 1-8 Figure 2.1 Figure 2.2 Figure 2.3 Figure 2.4 Figure 2.5 Figure 2.6 Figure 2.7 Figure 2.8 Figure 2.9 Figure 2.10 Figure 2.11 Figure 2.12 Figure 2.13 Figure 2.14 Figure 2.15 Figure 2.16 Figure 2.17 Figure 2.18 Figure 2.
Table of Contents OfficeServ 7200 General Description Guide LIST OF TABLES Table 1.1 Interfaces between the Sub-Modules............................................................ 1-6 Page VIII Table 2.1 Table 2.2 Table 2.3 Table 2.4 Table 2.5 Table 2.6 Table 2.7 Table 2.8 Table 2.9 Table 2.10 Table 2.11 Table 2.12 Table 2.13 Table 2.14 Table 2.15 Table 2.16 Table 2.17 Table 2.18 Table 2.19 Table 2.20 Modules that can be Mounted in the Slots ....................................................
CHAPTER 1 Introduction to the OfficeServ 7200 This chapter describes the features and functions of the OfficeServ 7200 including the system architecture, interfaces and programming. 1 Introduction to the System The OfficeServ 7200 is a communications system most suitable for small offices where less than 50 subscriber lines are used. It allows phone users to receive voice, data and Internet services, which means that the system makes voice calls and sends/receives data using data networks.
CHAPTER 1. Introduction to the OfficeServ 7200 OfficeServ 7200 General Description Guide Higher Quality IP Phone The OfficeServ 7200 ensures the Quality of Service (QoS) of the voice calls depending on the priorities and grouping of data and voice packets. y Layer 2 QoS : Priority Processing (802.1p), VLAN (802.
OfficeServ 7200 General Description Guide CHAPTER 1. Introduction to the OfficeServ 7200 Application Solutions The OfficeServ 7200 offers a variety of application solutions such as OfficeServ News, OfficeServ EasySet, Internet Call Center, R-NMS, internal module-type voice mail solutions, integrated facsimile servers, and digital integrated recording systems. - ‘Integrated’ means that the OfficeServ 7200 system and the external server perform a single integrated function.
CHAPTER 1. Introduction to the OfficeServ 7200 ISDN PRI Expansion Chassis PSTN OfficeServ 7200 General Description Guide T1/E1 OfficeServ 7200 LCP 16DLI 16SLI TEPRI 8TRK 4DSL MCP WIM LIM 4WLI 8COMBO MGI WAN Basic Chassis xDSL Dedicated Line xDSL Modem DSU/CSU LAN AP (WBS24) WLAN OfficeServ Feature OfficeServ Admin OfficeServ Solution - VoIP UMS - System Manager - OfficeServ Operator - Mail Server (Web management) - SIP Server - OfficeServ EasySet …..
OfficeServ 7200 General Description Guide CHAPTER 1. Introduction to the OfficeServ 7200 Data Transmitting Part The data module is configured with the WIM, a WAN interface module, and the LIM, a LAN interface module. The WIM module sends and receives data to and from the external Internet and provides ports for connecting the internal network with a variety of external interfaces. The LIM module sends and receives data to and from the internal Intranet and provides a 10Base-T/100Base-Tx interface.
CHAPTER 1. Introduction to the OfficeServ 7200 2 OfficeServ 7200 General Description Guide Interfaces This section describes the interfaces between the sub-modules of the OfficeServ 7200 and those between the VoIP elements. 2.1 Interfaces between the Sub-Modules Table 1.1 Interfaces between the Sub-Modules Type LIM Interface Classification Interface Physical Connection IEEE 802.3 10Base-T, IEEE 802.3u 100Base-Tx Connector Type RJ-45 16 port Physical Connection IEEE 802.3 10Base-T, IEEE 802.
OfficeServ 7200 General Description Guide CHAPTER 1.
CHAPTER 1. Introduction to the OfficeServ 7200 ISDN PRI Expansion Chassis PSTN OfficeServ 7200 General Description Guide T1/E1 OfficeServ 7200 LCP 16DLI 16SLI TEPRI 8TRK 4DSL MCP WIM LIM 4WLI 8HYB 8COMBO MGI Branch Office (OfficeServ 7200) WAN Basic Chassis LAN AP (WBS24) OfficeServ Feature - VoIP UMS WLAN - Mail Server - SIP Server SIP Phone ….. Mobile Station (WIP-5000M) ….. Laptop Figure 1.
CHAPTER 2 OfficeServ 7200Hardware This chapter describes the hardware features, chassis configurations and module functions/configurations for the OfficeServ 7200 system. It also describes the terminals, wireless LAN equipment and additional equipment available to the system. Hardware is installed as described in the Samsung OfficeServ 7200 Installation Guide provided with your system. 1 Hardware Features The features of the OfficeServ 7200 hardware are described.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide Maintenance The OfficeServ 7200 hardware is designed to be maintained with ease and safety. y The 19-inch rack is designed to maintain sufficient strength. y The installing/maintenance technician can connect cables easily using external ports on the front panel. y The front of each module has an LED that indicates failure and operational status so that system failures are easily identified.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware Slot 0 Front View of the Expansion Chassis Slot 3 Slot 0 Front View of the Basic Chassis Slot 3 Slot 1 Slot 2 Slot 4 Slot 5 Slot 1 Slot 2 Slot 4 Slot 5 Figure 2.1 OfficeServ 7200 Chassis Configuration Table 2.
CHAPTER 2. OfficeServ 7200 Hardware 2.1 OfficeServ 7200 General Description Guide Rear Panel of the OfficeServ 7200 1 d e fg h Figure 2.2 Rear Panel of the OfficeServ 7200 1 Power switch Switches system power on/off. d Power connector between the basic chassis and expansion chassis Connects the power supplied to the basic chassis with the expansion chassis. e Power I/O connector Connects power cable. f AC LED Lights when AC power is supplied. g DC LED Lights when DC power is supplied.
OfficeServ 7200 General Description Guide 3 CHAPTER 2. OfficeServ 7200 Hardware Functional Modules Both the basic chassis and expansion chassis have six slots in which modules can be mounted. The modules shown in the table below can be mounted in the slots depending on the configuration: Table 2.2 Functional Modules Function Main Control Part Modules Basic chassis : MCP (optional module : RCM2, MFM, or MIS) Expansion chassis : LCP 3.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide Specifications The specifications of the MCP are shown in the table below: Table 2.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware Front View LINK 1 LINK 3 MISC1 LAN RUN LAN Smart Media SM LINK 2 MISC2 LCP RST SIO MCP Figure 2.3 Front View of the MCP The components on the front panel of the MCP have the following functions: Table 2.4 Ports and LEDs of the MCP Ports & LEDs Function LINK1~LINK3 Ports that connect the MCP with the LCP. MISC1~MISC2 Ports that connect external music sources, paging device, loud bell, common bell, or door bell.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide 3.1.2 LCP The LCP is the minor control module that controls a variety of line modules and sends/receives information to/from the MCP. Front View LINK1 LINK3 RUN RST LINK2 MCP SIO LCP Figure 2.4 Front View of the LCP The components on the front panel of the LCP have the following functions: Table 2.5 Ports and LEDs of the LCP Ports & LEDs Function LINK1~LINK3 Ports that connect the MCP with the LCP.
OfficeServ 7200 General Description Guide 3.2 CHAPTER 2. OfficeServ 7200 Hardware Voice Trunk Line Module This section describes the modules that offer the voice service of trunk lines. 3.2.1 TEPRI The TEPRI module provides the digital trunk line. A TEPRI module provides E1, T1, or ISDN PRI and functions as the Q-SIG. This module transmits voice via the trunk line and a channel transmits the voice data at 64 kbps.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide Front View SYNC ASI RST T1/E1/PRI LOS L2 IPC TP1 CLK TP2 SIO TEPRI Figure 2.5 Front View of the TEPRI The components on the front panel of the TEPRI module have the following functions: Table 2.6 Ports and LEDs of the TEPRI Ports & LEDs Function T1/E1/PRI Ports that connect the T1/E1/PRI cable. SIO UART port (for tests). RST Button for resetting the TEPRI module. SYNC LED Clock synchronization.
OfficeServ 7200 General Description Guide Ports & LEDs CLK LED CHAPTER 2. OfficeServ 7200 Hardware Function This LED indicates whether this module is a master or slave. - On : The module is receiving the clock signal from the network and is the master clock source for the system. - Off : The module is not receiving the clock signal from the network OR it is not the master clock source for the system. TP1 LED This LED indicates whether the T1 is established. - This LED lights once the T1 is established.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide Front View Figure 2.6 Front View of the 4BRI The components on the front panel of the 4BRI module have the following functions: Table 2.7 Ports and LEDs of the 4BRI Ports & LEDs Function RUN Circuit is connected to this port. ACT Circuit is in use on this port. 3.2.3 8TRK The 8TRK module provides eight ports for analogue trunk lines. One module has the PRS, MPD, or CID path.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware y Functions as the relay path of caller information. (When caller information is entered as 8TRK, connect the RCM – an optional module – with the MCP so that the caller information can be checked in the RCM module.). Specifications The 8TRK module has eight trunk line ports. Front View P1 P2 P5 P3 P6 P7 P4 P1 P2 P3 P4 P5 P6 P7 P8 P8 8TRK Figure 2.
CHAPTER 2. OfficeServ 7200 Hardware 3.3 OfficeServ 7200 General Description Guide Voice Subscriber Line Module This section describes the modules that offer voice paths for analogue and digital subscribers. 3.3.1 8SLI/16SLI/16MWSLI The 8SLI module has eight ports, the 16SLI/16MWSLI modules 16 ports, for analogue stations. Each works with analogue phones via the trunk line to make voice communication.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware The components on the front panel of the 8SLI have the following functions: Table 2.9 Ports and LEDs of the 8SLI Ports & LEDs Function P1~P8 (ports) Station ports for analogue phones. P1~P8 (LEDs) These LEDs indicate the operational status of the ports. - Off : The station is not being serviced. - On : The station is being serviced. Front View of the 16SLI (and 16MWSLI) The 16SLI and 16MWSLI have the same front panel.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide 3.3.2 8DLI/16DLI The 8DLI/16DLI module has 8 ports/16 ports for digital stations. It works with the Samsung digital phones to make voice communication.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware Front View of the 16DLI Figure 2.11 Front View of the 16DLI The components on the front panel of the 16DLI have the functions below: Table 2.12 Ports and LEDs of the 16DLI Ports P1~P16 Function Station ports of Samsung digital phones. 3.3.3 8COMBO The 8COMBO module has eight ports for analogue stations and eight ports for digital stations. It works with analogue phones or digital phones to make voice communication.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide Front View Figure 2.12 Front View of the 8COMBO The components on the front panel of the 8COMBO have the following functions: Table 2.13 Ports of the 8COMBO Ports 3.4 Function S1~S8 Analogue station ports. D1~D8 Digital station ports. Data Modules This section describes the data modules for transmitting/receiving data to/from the Internet or Intranet. 3.4.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware Specifications The specifications of the WIM data module are as follows: y y y y One V.35 serial port Two ports for connecting with the external Ethernet network One 10Base-T/100Base-Tx Ethernet port for the DMZ One 10Base-T/100Base-Tx Ethernet port for the station LAN Front View DMZ LAN RUN DMZ LAN SERIAL WAN1 WAN2 SERIAL WAN1 WAN2 RST SIO WIM Figure 2.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide 3.4.2 LIM The LIM module sends/receives data in the Intranet, and provides a 10Base-T/100BaseTx interface. It functions as a hub for switching. The LIM module works with the WIM through the internal back panel to provide the VLAN function for supporting QoS. Major Functions The major functions of the LIM data module are as follows: y y y y Detects 10Base-T/100Base-Tx, or full/half duplex automatically.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware 3.4.3 4DSL The 4DSL module uses VDSL technology to send/receive data to/from the external IP devices in the Intranet. The 4DSL provides the VLAN function to support QoS. Specifications y 4 xDSL ports y Transmission distance : 1 km y Up/down link : more than 20 Mbps Front View P1 P2 P3 P4 P1 P2 P3 P4 LAN 4DSL Figure 2.
CHAPTER 2. OfficeServ 7200 Hardware 3.5 OfficeServ 7200 General Description Guide Voice Application Modules This section describes: y the MGI module that converts voice to data and then sends/ receives the data y the 4WLI module that uses the Digital Adaptor for Subscriber Loop (DASL) to send/receive voice to/from the phone system and wireless base station y the SVMi-20E integrated voice mail module. 3.5.1 MGI The MGI module converts voice to data and then sends/receives the data via the data network.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware The components on the front panel of the MGI have the following functions: Table 2.17 Ports and LEDs of the MGI Ports & LEDs Function LAN port Port connecting Ethernet. SIO port UART port (for tests). RST Button for resetting the MGI. PWR LED This LED indicates the power supply status. - Off : Power is not being supplied. - On : Power is being supplied normally. RUN LED This LED indicates MCP status.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide 3.5.2 4WLI The 4WLI interface module uses the DASL to send/receive voice to/from the phone system and wireless base station. This module decompresses the voice of the G.711 and uses the wireless method of 802.11b WLAN or DECT. The 4WLI accommodates four base stations and one base station can accommodate four channels.
OfficeServ 7200 General Description Guide CHAPTER 2. OfficeServ 7200 Hardware 3.5.3 SVMi-20E The SVMi-20E integrated voice mail module provides personal voice mailboxes, fax server functionality, Auto Attendant, in-queue messages for callers in UCD group queues, informal call recording, MOH functionality and Answering Machine Emulation.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide Ports & LEDs 3.6 Function LRT LRT LED SDN SDN LED PGD PGD LED Power Supply Unit The Power Supply Unit (PSU) is installed in the chassis of the OfficeServ 7200. It supplies -48 V DC power from the external power supply to each module. The power I/O specifications are shown in the table below: Table 2.20 I/O Voltage of the PSU Item Specification Input Voltage 110/240 V Output Voltage -48 V/2.2 A -54 V/0.
OfficeServ 7200 General Description Guide 4 CHAPTER 2. OfficeServ 7200 Hardware Station Phones This section describes the types and features of analogue/digital station phones that can be connected to the OfficeServ 7200 system. 4.1 Analogue Phones Analogue phones used for voice calls are connected to the 8SLI/ 16SLI/ 16MWSLI/8COMBO module ports mounted in a universal slot of the system. 4.
CHAPTER 2.
OfficeServ 7200 General Description Guide CHAPTER 2.
CHAPTER 2. OfficeServ 7200 Hardware 4.3 OfficeServ 7200 General Description Guide IP Phones Internet (IP) phones use IP addresses to send/receive voice and data. They use existing data network lines, so do not need normal phone lines, and can be connected to devices such as a switching hub. They are connected to other digital phones through the MGI module.
OfficeServ 7200 General Description Guide CHAPTER 2.
CHAPTER 2. OfficeServ 7200 Hardware OfficeServ 7200 General Description Guide KDB-Single Line Interface (KDB-S) If your keyset is connected to a Digital Line Interface (DLI) port that supports 2B+D operation, you may install a daughterboard that provides a Single Line Interface (SLI) port for connection of a standard telephone device such as a cordless phone. KDB-Full Duplex (KDB-F) The standard speakerphone mode of operation for 2-line LCD keysets is “half duplex”.
OfficeServ 7200 General Description Guide 5.1 CHAPTER 2. OfficeServ 7200 Hardware Wireless LAN Base Station (WBS24) The WBS24 consists of both wired and wireless processing parts. WBS24s are normally referred to as Access Points (APs). The wired processing part has an ISDN BRI interface connected with the OfficeServ 7200 and an IEEE 802.3 Ethernet interface connected with the LAN. The wireless processing part has an IEEE 802.11b standard and wireless LAN RF interface with a wireless frequency band of 2.
CHAPTER 2. OfficeServ 7200 Hardware 6 OfficeServ 7200 General Description Guide Additional Devices This section describes the types and features of devices that can be optionally connected when the OfficeServ 7200 is installed. 6.1 On Hold/Background Sound Source Cassettes, radios and CD players may be connected to provide sound sources in addition to the basic tone provided by the system or internal sound source. These allow background and “on hold” music to play to callers and phone users.
OfficeServ 7200 General Description Guide 6.6 CHAPTER 2. OfficeServ 7200 Hardware SMDR The Station Message Detail Recording (SMDR) manages call data such as calls between station users and local/long distance/international calls. Connect the SMDR printer or SMDR PC with the OfficeServ 7200 to use the SMDR data provided by the system. The precise details provided by SMDR can be programmed in the system. The SMDR printer can display the calling history received from the system.
CHAPTER 3 OfficeServ 7200 Specifications This chapter describes the OfficeServ 7200 system capacity, signal specifications, power specifications, rings and tones, compatible modules and terminals, and equipment specifications. 1 System Capacity Up to 160 lines can be installed and operated in the system, and the ratio of station and trunk lines can be adjusted within the capacity limit, depending on users’ needs. Table 3.1 shows the maximum line capacity of the OfficeServ 7200. Table 3.
CHAPTER 3. OfficeServ 7200 Specifications 1.1 OfficeServ 7200 General Description Guide Trunk Line Capacity The maximum trunk line capacity of the OfficeServ 7200 is based on its configuration and is shown in Table 3.2. Table 3.2 Trunk Line Capacity System Configuration Analogue Digital LOOP TRK BRI T1 TRK E1 TRK 40 40 72 90 Basic chassis PRI TRK T1 : 72 E1 : 90 Basic chassis + expansion 80 80 96 120 chassis 1.
OfficeServ 7200 General Description Guide CHAPTER 3. OfficeServ 7200 Specifications 2.1.1 Signalling Type of the Trunk Line Loop Start When processing the loop start signals, the on-hook and off-hook status is controlled by the flow of the electric current. The loop is a closed loop trunk circuit or standard 2500-type set loop. OPEN END CLOSED END GND T T X E E -48 VDC (C.O.) Keyphone Figure 3.
CHAPTER 3. OfficeServ 7200 Specifications OfficeServ 7200 General Description Guide E1 Trunk Line The electrical characteristics of the E1 trunk line comply with the ITU G.703 and the G.704 standards. Table 3.5 Electrical Characteristics of the E1 Trunk Line Category Specification Transmission speed 2048 kbit/s ±50 ppm Code High Density Bipolar of Order 3 (HDB3) Pulse type Regular square wave : When indicating all valid signals, comply with the mask (G.703) regardless of the codes.
OfficeServ 7200 General Description Guide CHAPTER 3. OfficeServ 7200 Specifications Table 3.7 Electrical Characteristics of the PRI Trunk Line Category Specification Transmission speed 2048 kbits/s ±50 ppm Code High Density Bipolar of Order 3 (HDB3) Pulse type Regular square wave : When indicating all valid signals, Nominal and pulse 244 ns Transmission media Pair of twisted lines Load resistance 120 Ω Indicated (pulse) nominal peak volt- 3.00 V comply with the mask (I.
CHAPTER 3. OfficeServ 7200 Specifications OfficeServ 7200 General Description Guide The electrical characteristics of the RS-232C (V.28) interface are shown in Table 3.10. Table 3.10 Electrical Characteristics of the WIM Interface (RS-232C Interface) Category Specification Maximum transmission speed 230 kbits/s Transmission code V.28 driver Number of transmission lines 14 Characteristic resistance 3 KΩ - 7K Ω Indicated (pulse) nominal peak voltage ±15 V Input threshold +1.2 - 1.
OfficeServ 7200 General Description Guide CHAPTER 3. OfficeServ 7200 Specifications Table 3.12 Electrical Characteristics of the LAN Interface (10Base-T) Category Specification Transmission speed 10 Mbits/s ±50 ppm Transmission code Manchester coding - When the transmission data bit is ‘0’, the higher level of the middle bit is inversed into the lower level. When the transmission data bit is ‘1’, the lower level of the middle bit is inversed into the higher level.
CHAPTER 3. OfficeServ 7200 Specifications OfficeServ 7200 General Description Guide 2.1.4 Signalling Type of the Station Dial Pulse Signalling Type y Ratio = 10 Pulses Per Second (PPS) y Make/Break Ratio (M/B ratio) = 33 %: 66 % (can be adjusted in the software). y The minimum signalling time between digits = 20 msec (can be adjusted in the software).
OfficeServ 7200 General Description Guide 2.2 CHAPTER 3. OfficeServ 7200 Specifications Transmission Characteristics y Attenuation − Attenuation between subscribers : Less than 6 dB − Attenuation between subscriber and local trunk line : Less than 0.5 dB y Characteristic resistance of the line : 600 Ω y Weighted noise : Less than -65 dBm y Crosstalk attenuation : Less than -68 dBm y Frequency band : 300~3400 Hz y Insulation resistance : More than 1 MΩ 2.
CHAPTER 3. OfficeServ 7200 Specifications 4 Rings and Tones 4.1 Ring Cycles OfficeServ 7200 General Description Guide The OfficeServ 7200 provides trunk line, station, door and alarm rings. The on/off cycle for each ring type is shown in Table 3.16. Table 3.
OfficeServ 7200 General Description Guide CHAPTER 3. OfficeServ 7200 Specifications Tone On/Off Cycle The On/Off cycle can be adjusted by changing the values in the system software. 5 Available Terminals The terminals available to the OfficeServ 7200 are shown in Table 3.18. Table 3.
CHAPTER 3. OfficeServ 7200 Specifications 6 OfficeServ 7200 General Description Guide Equipment Specifications The OfficeServ 7200 consists of two chassis shown in Figure 3.2. Expansion Chassis Basic Chassis Figure 3.2 OfficeServ 7200 Chassis Configuration y Basic chassis only: 440(W)×123.8(H)×410(D) mm y Basic chassis plus expansion chassis: 440(W)×247.
CHAPTER 4 OfficeServ 7200 Functions This chapter describes the functions of the OfficeServ 7200 relating to calls, VoIP, data, UMS, and web/system management. 1 Call Functions The system processes station calls, trunk line calls, application calls and various signals through the PSTN and VoIP networking. 1.1 Dynamic IP Address Allocation DHCP Client of the MCP The MCP is the call processing control part of the OfficeServ 7200.
CHAPTER 4. OfficeServ 7200 Functions 1.2 OfficeServ 7200 General Description Guide VoIP UMS Interface Auto Attendant/Mailbox Interface The OfficeServ 7200 uses SIP and RTP, the VoIP protocols, to provide the auto attendant and mailbox functions through the UMS and IP network operating in the feature server. To interface with the VoIP UMS, the MGI module should be mounted in the chassis slot of the OfficeServ 7200.
OfficeServ 7200 General Description Guide 1.4 CHAPTER 4. OfficeServ 7200 Functions Router ALG Interface NAT Application Level Gateway (ALG) When functions such as the VoIP signal process function and gateway function executed through the IP network in the OfficeServ 7200 are executed in the Network Address Translation (NAT) network, the conversion between the private IP address and public IP address should be performed.
CHAPTER 4. OfficeServ 7200 Functions 2.2 OfficeServ 7200 General Description Guide VoIP Trunk Line Interface The OfficeServ 7200 provides the VoIP trunk line interface (H.323/SIP). The system controls calls and the private MGI module connects the speech path. 2.3 Proxy Server The OfficeServ 7200 serves as the SIP equipment controller, interfacing the standard SIP equipment (user agent) defined in the RFC3261 SIP standard with the call services of the OfficeServ 7200.
OfficeServ 7200 General Description Guide 2.8 CHAPTER 4. OfficeServ 7200 Functions Forward Busy The call server always monitors the SIP telephone status through the SIP server. If the ‘Forward Busy’ function is set, the incoming call is forwarded to the specified telephone number when a call is received by a busy SIP telephone. 2.
CHAPTER 4. OfficeServ 7200 Functions OfficeServ 7200 General Description Guide The packets are categorized into emergent packets and non-emergent packets and are then processed. VLAN The Virtual Local Area Network (VLAN) groups the related equipment by work group according to the LAN operational policy regardless of the location of the equipment. The VLAN also processes switching for the work groups.
OfficeServ 7200 General Description Guide CHAPTER 4. OfficeServ 7200 Functions WAN Interface (Ethernet, PPPoE, DHCP Client) The OfficeServ 7200 accesses the Internet through the WAN1 and WAN2 Ethernet WAN interface using the PPPoE and DHCP client protocols. V.35 Interface (PPP, HDLC, Frame Relay) The OfficeServ 7200 accesses the Internet through the V.35 serial interface with a transfer speed of up to 2Mbps.
CHAPTER 4. OfficeServ 7200 Functions OfficeServ 7200 General Description Guide CBQ/BoD (Bandwidth on Demand) The queuing process is differentially performed according to the level table where the routing process priority for a data server is defined. RTP Priority The RTP (Real-Time Transport Protocol) packet is a VoIP media packet. The queuing process for the RTP packet is prior to that of other data packets, which helps to maintain the tone quality.
OfficeServ 7200 General Description Guide CHAPTER 4. OfficeServ 7200 Functions y DMZ function This function is used for connecting the web server and mail server (which are firewall-protected LAN networks but need to be freely accessed from the outside) to the subnet separated from the LAN network where firewall blocking is not applied. In this way, access from the outside can be smoother with the access control service through the firewall.
CHAPTER 4. OfficeServ 7200 Functions 3.4 OfficeServ 7200 General Description Guide Data Applications DHCP The OfficeServ 7200 can assign the IP address as a DHCP server. When using the DHCP server in another subnet, the OfficeServ 7200 operates as a DHCP relay. The IP addresses of the IP equipment connected to the OfficeServ 7200 can be easily managed.
OfficeServ 7200 General Description Guide 4 CHAPTER 4. OfficeServ 7200 Functions UMS Functions The OfficeServ 7200 provides the Unified Messaging System (UMS) functions such as auto answering, voice messaging and integrated e-mail message management. The VoIP-UMS processes the call signal using the VoIP module, which has the SIP protocol for the interface to the voice switch, and transmits the media through the RTP protocol of the TCP/IP.
CHAPTER 4. OfficeServ 7200 Functions OfficeServ 7200 General Description Guide connection is re-attempted for a specific time (provided the ‘Call Forward to the Mailbox for a Busy Line’ function is not set). If the line continues to be busy after the maximum queuing time, a voice message is provided asking the user whether to forward the call to their voice mailbox or disconnect the call.
OfficeServ 7200 General Description Guide CHAPTER 4. OfficeServ 7200 Functions y A subscriber can log in to their own mailbox to listen to voice messages including the message recording time, calling number, and caller ID. The subscriber can delete the message, send it to another party or group, or reply to the message after listening to it. y The subscriber can delete all messages currently stored in the mailbox.
CHAPTER 4. OfficeServ 7200 Functions OfficeServ 7200 General Description Guide Private Mailbox Management The user can record/listen to/delete the name of the private voice mailbox or change the password. The user can also record/listen to/delete the private voice mailbox greeting 4.3 Additional Functions Related to Voice Mail Answering Machine Emulation (AME) This function is almost the same as that of the auto answering machine. If a called party does not answer the call, it is forwarded to AME.
OfficeServ 7200 General Description Guide 4.4 CHAPTER 4. OfficeServ 7200 Functions General Functions Related to E-mail Inbox This function allows users to read stored mail. y List View Allows users to view the list of mail stored in the Inbox. The functional button is displayed only when two frames are selected as ‘mail reading frame’ when setting the environment. y Modify Allows users to modify and forward read mail. The functional button is displayed only in the Draft Folder.
CHAPTER 4. OfficeServ 7200 Functions OfficeServ 7200 General Description Guide y Cc: Enter the addresses of those to receive copies of the mail. Up to six addresses can be entered. Refer to the ‘To’ field above for entering addresses. y Subject Enter the subject of the mail. Up to 128 characters can be entered. y Text Write the text of the mail. Up to 2 Gb is available for a mail. y Original Text This function displays the text of the originally received mail.
OfficeServ 7200 General Description Guide CHAPTER 4. OfficeServ 7200 Functions Deleted Folder Allows users to temporarily store deleted mails. If the user deletes the mail stored in the Deleted Message folder, the mail will be permanently deleted. Draft Allows users to temporarily store a mail while writing. Mailbox List Allows users to manage their private mailbox lists such as the Inbox, Sent Items, Deleted Items and Draft folders. Mailbox Creation y Specify the name of a newly created mailbox.
CHAPTER 4. OfficeServ 7200 Functions OfficeServ 7200 General Description Guide y Delete Address Allows users to delete an address. To delete an address, select the target address and click the ‘Delete’ button. y Transfer Address Allows users to change the address group. y Add Address Allows users to add new addresses. If this item is clicked, a separate window will be displayed. y A~Z Allows users to retrieve an address staring with a specific character from the address list.
OfficeServ 7200 General Description Guide CHAPTER 4. OfficeServ 7200 Functions Mail Receipt Rejection y The user can register the corresponding mail ID to automatically cut off undesired mail such as junk mail. The system automatically rejects the mail receipt. y Enter the e-mail address for mail receipt rejection (e.g. sago@shopping.com).
CHAPTER 4. OfficeServ 7200 Functions OfficeServ 7200 General Description Guide Notice Management The E-mail user can register or change the notices in their work group. Logo Management The user can register or change a screen from the screens in their work group for the web login screen. 4.6 Integrated Messaging Converting Voice Mails to E-mails When a new voice mail arrives, the system converts it into a file format such as WAV, MP3, or OGG and appends the converted voice mail to an e-mail.
OfficeServ 7200 General Description Guide CHAPTER 4. OfficeServ 7200 Functions y There are two types of backup: Auto backup - the system automatically executes the backup periodically. Manual backup - the user can back up on the web when needed. Mailbox Management The mailbox administrator can add or delete mailboxes. This function can be executed on a telephone. The mailbox administrator can retrieve the mailbox information on the web.
CHAPTER 4. OfficeServ 7200 Functions 5 OfficeServ 7200 General Description Guide Web/System Management The OfficeServ 7200 provides a user interface that manages various functional blocks of the system on the web through a web browser. The system performs the call server configuration management and information retrieving function through the PCMMC package. It also monitors the operational status of the functional blocks in the system. 5.
OfficeServ 7200 General Description Guide CHAPTER 4. OfficeServ 7200 Functions Server Information The user can view the information (IP address, web port, IPC port) on each server module (call server, data server, feature server, system administrator) through this function. VoIP Web Administrator This function displays or changes the setting status for VoIP services. Data Web Administrator This function displays or changes the setting status for data services.
CHAPTER 4. OfficeServ 7200 Functions OfficeServ 7200 General Description Guide Event Management This function displays the various event information in the OfficeServ 7200 such as critical errors, warnings, etc. Access Log Management This function displays the access log for the OfficeServ 7200. The user can group each access log using the arranging and searching function.
ABBREVIATIONS ABBREVIATION A AAA Authentication, Authorization and Accounting AC Alternating Current ALG Application Level Gateway AMI Alternate Mark Inversion AOM Add-On Module AP Access Point BRI Basic Rate Interface CA Call Agent CID Caller Identification CR Mode Constant Resistance Mode CSU Communication Service Unit CTI Computer-Telephony Integration DASL Digital Adaptor for Subscriber Loop DC Direct Current DECT Digital Enhanced Cordless Telecommunications DGP Digital P
Abbreviations OfficeServ 7200 General Description Guide F FXO Foreign Exchange Office FXS Foreign Exchange Station G GARP Generic Attribute Registration Protocol GK Gatekeeper GVRP GARP VLAN Registration Protocol HDLC High level Data Link Control HLR Home Location Register HTML Hypertext Markup Language HTTP Hypertext Transfer Protocol ID Identification IDS Intrusion Detection System IGMP Internet Group Management Protocol IMAP Internet Messaging Access Protocol IN-SCP Intellige
OfficeServ 7200 General Description Guide Abbreviations M MCP Main Control Processor MEGACO Media Gateway Control MG Media Gateway MGC Media Gateway Controller MGI Media Gateway Interface MGCP Media Gateway Control Protocol MMC Man Machine Communication MPD Metering Pulse Detection MOH Music On Hold MUA Mail User Agent MTA Mail Transfer Agent NAT Network Address Translation OSPF Open Shortest Path First PAT Port Address Translation PBA Printed circuit Board Assembly PCM Puls
Abbreviations OfficeServ 7200 General Description Guide S SCP Signal Control Processor SDP Session Description Protocol SG Signalling Gateway SGCP Simple Gateway Control Protocol SIGTRAN Signalling Transport SIP Session Initiation Protocol SLI Single Line Interface SLT Single Line Telephone SMTP Simple Mail Transfer Protocol SoL Server optimized Linux STA Spanning Tree Algorithm STP Signalling Transfer Point TCAP Transmission Control Application Part T TCP Transmission Control P
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