Service manual

4. Alignment and Troubleshooting
Service Manual
ML-551x / 651x series
4-108
Samsung Electronics
 Code
M1-1110
 Error message
Paper Jam in Tray 1
 Symptom / Cause
The jammed paper has occurred in the tray1.
1. Pick up/ Forward/ Retard roller is contaminated or worn out.
2. There is some obstacles in the paper path.
 Troubleshooting method
1. Clear the jammed paper. If the problem persists, check the following.
2. Check if the pick up/ forward/ retard roller is contaminated or worn out.
Clean or replace it if necessary.
3. Check if there is any obstacles or contamination in the paper path.
 Code
M1-1610
 Error message
Paper Jam in MP tray
 Symptom / Cause
The jammed paper has occurred in the MP tray.
1. MP Pick up/ Forward/ Retard roller is contaminated or worn out.
2. There is some obstacles in the paper path.
 Troubleshooting method
1. Clear the jammed paper. If the problem persists, check the following.
2. Check if the MP pick up/ forward/ retard roller is contaminated or worn out.
Clean or replace it if necessary.
3. Check if there is any obstacles or contamination in the paper path.