Service manual

4. Alignment and Troubleshooting
Service Manual
ML-551x / 651x series
4-85
Samsung Electronics
 Code
H2-1A63
 Error message
Staple cartridge is empty. Replace it
 Symptom / Cause
Finisher doesn’t staple.
Staple Cartridge is not inserted Or Staples are in short supply. Or Stapler Harness connection not well. Or Cartridge
set sensor damaged, Or Main Board damaged.
 Troubleshooting method
1. Check if Cartridge exists.
2. Check if Cartridge is inserted fi rmly.
3. Check if staples in cartridge are in some level.
- With such level like the below picture or
lower during POPO(Power off power on),
The sensor detects it “empty”.
NOTE - Make sure that the staple strips on top of
the stack are complete and fl at. Remove any partial
strips and any strips that are bent.
4. Check the Stapler harness connection.
5. Check the Cartridge Set sensors’ operation.
6. Check the Main Board Harness Connection.
7. If the same problem happens after checking 1~6,
replace the Finisher main board.
8. If the same problem happens after checking 7,
replace the Finisher Stapler.
9. If the same problem happens after checking 8,
replace the Finisher harnesses.