Service manual

4. Alignment and Troubleshooting

Service Manual

ML-551x / 651x series

4-73

Samsung Electronics

 Code

H2-1710

H2-1711

 Error message

Finisher Failure: #H2-1710. Check ﬁ nisher

Finisher Failure: #H2-1711. Check ﬁ nisher

 Symptom / Cause

Front Jogger is not working well.

Front Jogger Home Sensor, Front Jogger Motor Harness Connection not well or damaged, Main Board damaged.

 Troubleshooting method

1. Check the Main Board Harness Connection.

2. Check the Finisher Front Jogger Home Sensor’s

Harness Connection.

3. Check the Finisher Front Jogger Motor’s Harness

Connection and operation.

4. Check if Front jogger part is contaminated.

5. If the same problem happens after checking 1~4,

Replace the Finisher main board.

6. If the same problem happens after checking 5,

Replace the Finisher harnesses.