Service manual

4. Alignment and Troubleshooting

Service Manual

ML-551x / 651x series

4-69

Samsung Electronics

 Code

H2-1102

 Error message

Paper jam inside of ﬁ nisher. Remove paper

 Symptom / Cause

Initialization started with Jammed paper covering Finisher Entrance Sensor.

Paper exists covering Finisher Entrance Sensor. Or Finisher Entrance Sensor Damaged or harness connection not

well. Or Finisher Main Board damaged

 Troubleshooting method

1. Check if there is a jammed paper inside Finisher.

2. Check the Main Board Harness Connection.

3. Check Finisher Entrance operation & harness

connection.

4. If the same problem happens after checking 1~3,

Replace the Finisher main board.

5. If the same problem happens after checking 4,

replace the Finisher harnesses.