Service manual

4. Alignment and Troubleshooting
Service Manual
ML-551x / 651x series
4-54
Samsung Electronics
 Code
C1-1330
C1-1411
 Error message
Toner Failure: #C1-1330: Install toner again
Toner cartridge is not installed. Install it
 Symptom / Cause
1. The toner cartridge is not installed.
2. The toner cartridge is not installed properly.
 Troubleshooting method
1. Install the genuine samsung toner cartridge.
2. If the toner cartridge is already installed, check the following.
a. Reinstall the toner cartridge and imaging unit.
b. Check If the CRUM contact is normal.
c. After reinstallation, turn the machine off then on.
 Code
C1-1512
 Error message
Toner cartridge is not compatible. Check guide
 Symptom / Cause
Toner cartridge is not compatible.
 Troubleshooting method
1. Check information of the toner cartridge.
2. If the toner cartridge is not a genuine samsung toner cartridge, replace with new one.