manual

ENGLISH-32
Symptom Checklist
Point cleaning is not working.
fIf you point the red light directly at POWERbot, it may not
move in desired direction.
– Point the red light on the oor within 1.6ft (0.5m) of the
POWERbot.
 Do not use point cleaning in direct sunlight, under bright
light, or on dark oors.
POWERbot does not clean some
places.
fCheck whether the docking station is installed in a narrow
passage or near a room door and move it to another place.
– If the docking station is installed in a narrow passage or
near a room door, the POWERbot cannot pass through the
passage or door.
Schedule function cannot be set at
the desired time.
fCheck whether the anti-disturbance time is set at the
SmartThings App and cancel the anti-disturbance setting.
I have installed the SmartThings
app, but the POWERbot fails to be
connected.
fYou can use the product after connecting the wireless
router and the POWERbot through Easy-Setup according to
the procedure.
I fail to log into the Samsung account.
fCheck your ID and password on the screen of the Samsung
account.
A message appears saying there is a
failure during Easy-Setup.
fYou may have failed temporarily due to the distance from
the wireless router or other obstacles. Please try again after
a while.
The SmartThings app does not work
even though your smartphone
is normally connected to the
POWERbot.
fTurn off the SmartThings app and then run it again, or
disconnect the smartphone from the wireless router and
then connect it again. Or turn off the power supply of the
POWERbot, turn it on, wait for a minute or longer, and then
run the SmartThings app again.
The functions of the SmartThings
App do not work.
fCheck if the remote control blocking function of the
POWERbot is set. (When the remote control is locked, the
Wi-Fi indicator is turned off.)
The SmartThings Robot Vacuum App
fails to start.
fCheck if the POWERbot is connected to the wireless router.
The POWERbot is not connected to
Wi-Fi.
fCheck the setting status of the wireless router.
The Intelligent Power Control function
works on a normal oor. (It should
only work on carpets.)
fCheck whether the oor is not even and then the POWERbot
works with its body a bit lifted up.
fCheck whether there are any foreign matters on the cliff
sensor which is at the bottom of the POWERbot.
fCheck whether the oor color is dark.
The Intelligent Power Control function
does not work.
fWhen the POWERbot cleans a carpet with short bre and
bright color, it may recognize the carpet as a oor and then
the Intelligent power control function may not work.
Troubleshooting
1_VR7200_EN_DJ68-00827B-00_AA.indd 32 2019-03-19 오후 5:25:54