User Guide

Get In Touch
Here is a pretty good location for the Hub, in the corner of a room of the house, with the maximum power orientations pointing towards the center of the house.
Here is a less-good location—the hub is near a window and the maximum power orientations are pointing out the window and away from the house.
There are many, many factors that affect sensor range, including ones we haven’t even mentioned in this article, (like the air temperature, humidity—and yes—
even sunspot activity). This is why it is so difficult to state a specific range for any wireless product. Our guide has been limited to factors you can actually control
to some degree. At the end of the day, the more you understand about what influences your home’s range, the more likely you are to extend the range of what
your home is capable of.
Recently viewed articles
How to connect Amazon Alexa with SmartThings (/hc/en-us/articles/205275404-How-to-connect-Amazon-Alexa-with-SmartThings)
SmartThings for Android Third-Party Software Notices (/hc/en-gb/articles/202558244-SmartThings-for-Android-Third-Party-Software-Notices)
Related articles
How do I make sure my Z-Wave devices are routing optimally? (/hc/en-us/articles/200981864-How-do-I-make-sure-my-Z-Wave-devices-are-routing-optimally-)
Z-Wave and ZigBee FAQ (/hc/en-us/articles/208672926-Z-Wave-and-ZigBee-FAQ)
How to set up the Hub (/hc/en-us/articles/205380614-How-to-set-up-the-Hub)
How can I check SmartThings’ platform status? (/hc/en-us/articles/206739176-How-can-I-check-SmartThings-platform-status-)
Samsung SmartThings Extend FAQ (/hc/en-us/articles/208327136-Samsung-SmartThings-Extend-FAQ)
(https://smartthings.com)