SAM4s SPS 2000 Operator Manual All specifications are subject to change without notice. ©2008, CRS, Inc. PM-SPS-2000 Manual Revision 1.
CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.
Contents Introduction 7 SAM4s SPS-2000 Overview ..................................................................................................... 7 Hardware ..................................................................................................................... 7 Software ...................................................................................................................... 7 Options ...........................................................................................
Time Clock Edit ........................................................................................................37 Outside of Sale Functions ........................................................................................................38 Time Display .............................................................................................................38 Received on Account.................................................................................................38 Paid Out....
Delivery System Features.......................................................................................... 58 Delivery Related Programs........................................................................................ 58 Delivery Operations .................................................................................................. 59 Guest Check Operations .......................................................................................................... 65 Overview .............
Labor Groups...........................................................................................................119 Sales and Labor % ...................................................................................................119 Daily Sales...............................................................................................................120 Groups By Time Period...........................................................................................
Introduction SAM4s SPS-2000 Overview Hardware The SPS-2000 features a 12.1” color LCD touch screen and many popular off-the-shelf POS peripherals can be connected by way of serial communication ports. The SPS-2000 has no hard disk drive, instead running its built-in application software from on-board flash memory and storing data on non-volatile RAM. Equipped with an LCD touch screen, the SPS-2000 resembles in appearance and application a PC-based POS terminal.
Safe Operation • Do not locate your SAM4s SPS-2000 in a damp or wet environment. Avoid high humidity, direct sunlight and temperature extremes. • Always plug your SPS-2000 into a grounded three-prong outlet. Never use two-prong adaptors or ungrounded outlets. • Check to make sure the power outlet provides the correct voltage: (120V +/- 10%). • Immediately disconnect the ECR from the power source in case of spilled liquid in the ECR, smoke, or strange smells.
About Power Conditioning Equipment Surge Protectors and Power Conditioners Most people are familiar with surge protectors, which guard against damage due to sudden spikes in the electrical current. A power conditioner provides protection against surges in power just as a surge suppressor does, but a power conditioner also maintains a continuous voltage during temporary voltage reductions, such as a brownout. This is referred to as conditioning.
Uninterruptible Power Supplies (UPS) On sites where there is a known problem with temporary power outages or brownouts, battery back-up devices should be installed. Most battery back-up devices are known as Uninterruptible Power Supplies (UPS). When power to equipment is momentarily lost, the UPS devices draw power from an internal ‘gel cell’ battery to keep the equipment operating. The length of time these devices power the POS system is dependent on the capacity of the internal batteries.
Terminal Controls & Connections Standard Magnetic Card Reader (MCR) Front Panel Power Button Press and hold the Front Panel Power Button to alternately shut down or activate the touch screen. Note that the main power switch is located on the bottom of the terminal in the right-rear corner. The front panel power button may be enabled or disabled in the SMode options program.
Rear Display Standard Rear Display SD Memory Card Slot The SPS-2000 SD Memory Card slot can be used to: • Load Application Program Updates • Save/Load End User Program Settings • Load Key Images • Save Screen Captures 12 • Introduction SAM4s SPS-2000 Operator Manual v1.
Connection Panel Standard Terminal ports include: • Cash Drawer Port (Supports 2-Drawers) • LAN port • Keyboard/Mouse Ports • 2-USB Ports • LPT Port (Parallel) • 6-RS-232C Comm. Ports (2-DB9 Male/4-RJ45) Terminal Power On/Off switch AC Power Cord Connection Serial Number/ Identification Label The Standard Rear Display uses RS-232C Port #6 SAM4s SPS-2000 Operator Manual v1.
• Introduction SAM4s SPS-2000 Operator Manual v1.
Getting Started Default Screen Layout Mode Tabs Touch one of the four Tabs to control the SPS-2000 Mode: REG = Registration REP = Reports PRG = Program S = Secure Mode A password may be required for access to REP, PRG & S modes. Main Screen Forty keys display on the main screen. Keys can be items/categories (PLUs) or functions. A total of 200 different screens (Keylinks) can be displayed to organize items or functions. SAM4s SPS-2000 Operator Manual v1.
Custom Screen Layouts After your authorized dealer prepares your SPS-2000 for installation, your main screen and keylink screens will look different. Each screen will contain the variety of item and function keys that you require. Your screens will be designed using the following capabilities: The Main Screen and each Keylink screen provide 40 single size key locations in a 5 x 8 matrix. Large, wide and vertical keys may be used and unused locations may be eliminated.
Screen Saver A screen saver can be implemented; your authorized dealer can install a custom graphic image to display. Depending upon the setting, the screen saver will display after 1 to 99 minutes of inactivity. When the screen saver is activated, simply touch the screen to restore the normal display. Initialize/Re-boot The initialize function allows you to exit any register activity and return to a beginning or cleared state.
Function Key Definitions Note that key descriptions are programmable. Key descriptions on your screen may be different than the function key name. For example, the “%1” function key may be programmed and labeled to operate as a store coupon key. Key Key # Description ADD CHECK 013 Use to add multiple guest checks (tracking balances or soft checks) for payment together. See “Combine Checks for Payment” on page 89.
REPORT 036 You can print out reports from the REG tab using the REPORT key. Reports are generated by first entering the report code, then touching the REPORT key, i.e: [Report Code] [REPORT]. See “Report Function Key Report Code Structure” on page 143 in the appendix of this manual. Note: This feature is available on v2.00j or later software. DONE 037 Touch the DONE key to exit a keylink screen and return to the main screen. DRIVE THRU 038 DRIVE THRU is a subtotal function.
PARK DELIVERY 070 The Park Delivery function key allows you to accept orders and hold them for preparation and delivery at a later time. SERV DELIVERY 071 The Serv Delivery function key releases held parked orders for preparation. MACRO 1 - 40 077116 Use to execute one of forty possible preprogrammed key sequences. ($1, $5, $10, and $20 are the default preset tender keys for macros 1-4.
PRINT 190 Touch the PRINT function to send items that require special preparation to the kitchen printer (or KVS) before the sale is finalized. An item can be programmed as an auto grill item, requiring the PRINT key to be touched every time the menu item is sold. This function does not affect normal kitchen printer/KVS routing. The PRINT function also sends items in group sequence using the “meal order feature” available at version 2.02n or later.
SEAT # 209 Use to identify a specific seat (or person) within a transaction. Facilitates separate payment by seat, and identifies to the food preparation staff (through the kitchen printer/KVS) how to assemble meals. Seat numbers may be assigned at the time of entry or, if necessary, later in the transaction.
TRAY SUBTL 239 Touch the TRAY SUBTL key to finalize a transaction that will be paid later with subsequent transactions. See "ADD CHECK" on page 18 to add multiple soft checks for payment. VALID 240 Touch VALID to initiate a single line validation. (A printer with validation capability must be connected to the system and programmed appropriately.) VOID ITEM 241 Touch the VOID ITEM key to remove an item from a transaction. Locate the cursor on the item you wish to remove and touch the VOID ITEM key.
SPLIT CHECK 249 The Split Check function provides another method of breaking down checks for payment. Note that this method works best when check numbers are not automatically assigned. Many programmers/installers will use the table number as the check number, and in this situation the feature works quite well. Place a “Split Check” key on the screen. Recall a check (table). Select the item you wish to place on a new check by touching the item on the display, then touching [Split Check].
Keylinks The main screen provides 40 programmable locations. In addition to the main screen you can define 199 additional 40-location screens referred to as “Keylinks”. (Note that the default program pre-defines the first 12 keylinks for PLU lists and various function lists.) In the example depicted below, the PLU List keys and the Payment key open new Keylink Screens. More About Keylinks • Keylinks have multiple uses.
Passwords The correct password is required to access Report Mode, P-Mode and S-Mode. Also, manager controlled activities can be completed only after the correct password is entered. Password Notes • Default S-Mode and P-Mode Passwords are: 2000; the default Report Mode password is: 0000 (meaning no password entry is required to access this mode); the default manager password is: 9999. You can set your own 4-digit passwords by selecting Passwords in S mode.
Error Messages The SPS-2000 displays messages on the top line of the screen, immediately to the right of the function tabs. Note that each of the standard messages described below can be customized. Your program may display slightly different text messages. AMOUNT REQUIRED This operation requires an amount entry. BAD VALUE The number entered is incorrect for the task being performed. BUFFER FULL The buffer for soft check, hard check, or buffered receipt has reached capacity.
ENTER EMPLOYEE CODE The employee is required to sign on before performing a task. ENTER GUEST COUNT The operator must enter the number of guests when opening a guest check, or beginning a sale. ENTER SEAT# Seat # entry required before operation can continue. ENTER TABLE# Table number entry is required to open a guest check, or begin sale. ENTRY REQUIRED The function selected from the WLU requires a numeric entry, i.e. a percentage for an open percent discount. ERROR General error message.
MEMORY FULL Memory is full. NEGATIVE This sale has gone negative. Negative sales are programmed as not allowed. NO CHECK # This message appears when the system cannot find this guest check number. NO DATA PLU can not be found (does not appear in Register Mode). Usually associated with stock entry on an IRC system when the PLU exists in one terminal but not another. On the terminal where the PLU does not exist the message not found will appear.
OVERRIDE NOT ALLOWED X-Mode override is not allowed for this operation. P/BAL REQUIRED! This register has been programmed to require a previous balance entry. PAPER END The guest check printer has reached the end of the form, or the Receipt/Journal paper is at, or near, the end of its roll. RANGE OVER The number entered is out of range. REMOVE PAPER Validation is complete and the paper must now be removed. SCALE FAIL! The register is not able to find the scale.
WRONG EMPLOYEE The employee attempting to open this guest check is not the original person who started the guest check. Also appears when attempting to sign on a new employee without first signing the current employee off, if overlap employee is not programmed. ZERO AMOUNT The register has been programmed to not allow negative sales, and to consider a zero amount as a negative sale. SAM4s SPS-2000 Operator Manual v1.
• Getting Started SAM4s SPS-2000 Operator Manual v1.
Basic Operations Signing On/Off Notes for Clerk Operation • Choose between "Push Button", "Operating Code", "Employee Number” or “Fingerprint” for the employee sign on method. Clerks may also be signed on by MCR. (See "System Option Programming/General Function Options" in the Program Manual.) • If you choose "Push Button" sign on, use any of the 10 direct employee keys to sign on by directly touching a key. (See "Keyboard Key Location" in the Program Manual to locate the appropriate functions.
Sign On by the Employee Key When the register is signed off, the message line displays: SIGN ON REQUIRED. 1. Enter the employee number (use the operating code number of the sequential employee number, depending upon the program). 2. Touch EMPLOYEE. The employee name displays in the message line. Sign On by Push Button Key If your system is using individual push button employee keys: Touch the appropriate EMPLOYEE key. The employee name displays in the message line.
Clerk Interrupt If allowed, a new employee can sign on while a transaction being processed by another employee is still in progress. Under the new employee, a new transaction can be entered and completed. When the employee processing the suspended transaction signs on again, the suspended transaction can be continued and finalized. Clocking In/Out Clock In 1.
Clock in and out times for the day are displayed. 4. Touch the OUT FOR BRK key. 5. Touch OK to complete the clock in. Clock In from Break 1. Enter the employee clock in code and touch the CLK IN/OUT function key to display the clock in/out window: 2. Touch the job code button for the job you are performing to clock in. 3. Touch OK to complete the clock in. Clock Out for Day 1. Enter the employee clock in code and touch the CLK IN/OUT function key to display the clock in/out window: 2. Touch the OUT key.
Time Clock Edit If an employee forgets to clock in or out, authorized persons can use the time clock edit function to correct or add time incorrect clock entries. 1. Select the REP tab. (Password entry may be required) 2. Touch X MODE PGM and then TIME CLOCK EDIT. 3. Select the period to be edited, X/Z (DAILY) EDIT, or periodic edits, if they are used. 4. Enter the Employee #, touch OK. The Time Clock Edit screen displays: 5. Touch the field to be corrected, and then enter the correct time and touch OK.
Outside of Sale Functions Time Display Touch the X/TIME key. The date, time, current operator, software version and PLU capacity display. Touch Close to exit. Received on Account 1. Touch the RECD ACCT key. Note: After touching RECD ACCT, you must go directly to media functions, any other key will cause and error. 2. Enter media received: Enter cash received, touch CASH Enter checks received, touch CHECK Enter miscellaneous tenders received, touch the appropriate key 3.
Registering PLUs/Items Preset PLUs Touch a preset PLU to register an item. Open PLUs Enter the price and touch an open PLU to register an open-priced PLU. Code Entry Preset PLUs Enter the PLU code number and touch the PLU key to register then item. Code Entry Open PLUs 1. Enter the PLU code number and touch the PLU key. The Amount Required window displays. 2. Enter the price and touch OK. PLU Price/HALO Override PLU override must be allowed.
Registering a Not Found PLU Designed to be used in a scanning system, the NOT FOUND PLU key allows the operator to immediately enter basic PLU information for an item that is not in the PLU file. If the "Not Found PLU" message displays when a PLU is entered (or when an item is scanned) the operator can touch the NOT FOUND PLU key and will be prompted to enter PLU price, and if programmed, the descriptor and linking information. The item is registered immediately. 1.
Price Level Shift The current price level can be set by price level key, or automatically by the time of day or day of week. Price levels can be locked into a specific level (stay down) or they can return to a default level after being shifted to another level for a single registration (pop up). When price level keys are used, touch the appropriate price shift key prior to entering the PLU.
Auto Tare Weight 1. Place the item on the scale. 2. Touch the SCALE key to display the weight. 3. Register the open or preset PLU. Manual Tare Weight Entry 1. Place the item on the scale. 2. Enter the tare # and touch the SCALE key to display the weight less the tare. 3. Register the open or preset PLU. Open Tare Weight Entry 1. Place the item on the scale. 2. Touch 20. This will call for tare 20, which is an open tare. 3. Touch the SCALE 4. Touch the decimal [.], then the numeric 3.
Auto Grill Item Some items may be programmed as "AUTO GRILL" so they will always be sent to the designated grill printer. The advantage of using auto grill is the item is sent to the printer immediately when the next item is registered, or when the PRINT key is touched. This allows for speedy service in quick service environments. 1. Enter the auto grill item and condiments or instructions. 2.
Food Stamp Shift Note: Display (Yes or No) of food stamp eligible indicators is controlled by option #11 of System Option Programming – Tax Options. To sell a non-food stamp eligible item with food stamp eligibility, touch the FD/S SHIFT key before the item entry. To sell a food stamp eligible item as non-food stamp eligible, touch the FD/S SHIFT key before the item entry.
Corrections & Voids Clear Touch the CLEAR key to erase numeric entries or clear an error condition. Error Correct Touch the ERR. CORR. key to void the last item entered. Note that the VOID ITEM key may also be used to correct the last item entered. Void Item Use the VOID ITEM key to void an item previously entered in a transaction. To void a previous item: Touch CLEAR, touch VOID ITEM, and then touch or enter the item to be voided.
Merchandise Return Use this function to return (credit) merchandise inside or outside of a sale. Touch MDSE RETURN, and then enter the item to be returned. Discounts/Coupons/Surcharges The % (percentage) key is programmable and may be set up to handle a variety of discounts, surcharges or coupons.
To deduct a coupon against a sale: 1. Register items. 2. Touch SUBTOTAL. 3. Enter the amount of the coupon. 4. Touch the % key. 5. Finalize the transaction. To apply a “Do It” discount: Note: This function allows the operator to accept a short tender as full payment for the sale. The amount short is automatically tracked in the discount key total. 1. Register items. 2. Touch SUBTOTAL. 3. Enter the amount of the tender, touch the % key. 4. Touch CASH.
Surcharges To add an open percentage surcharge to a sale: 1. Register items. 2. Touch SUBTOTAL. 3. Enter surcharge percentage. If the surcharge is fractional, use the decimal key. For example, enter 1 5 . 5 for a 15.5% surcharge. 4. Touch the % key. 5. Finalize the transaction. To add a preset percentage surcharge to a sale: 1. Register items. 2. Touch SUBTOTAL. 3. Touch the % key. 4. Finalize the transaction. To add an open percentage surcharge to an item: 1. Register item. 2. Enter surcharge percentage.
Check Cashing A separate function key is available for check cashing. Check cashing limits may apply and a manager code may be needed to complete the transaction. Enter the amount of the check to be cashed, touch the CHECK CASH key. The cash and check-in-drawer totals will be adjusted appropriately. Miscellaneous (Charge) Tender Up to sixteen miscellaneous tender keys are available for accepting various types of charges.
Debit Transaction 1. Enter items. 2. Touch or tender into the appropriate MISC TEND key (with debit function). The message “SLIDE CARD” displays. 3. Swipe card. The message “GETTING PIN.” displays. (At the PIN pad, the ENTER PIN message displays.) 4. At the PIN pad, enter the PIN and touch the OK key. The terminal now displays “WAITING RESP.” until the card verification is complete. 5. When verification is complete, the draft is printed. Gift Card – Sale of Gift Card 1.
4. Enter the account number and touch OK (or touch CLEAR again to abort the transaction.) 5. The “WAITING RESP.” message displays and the transaction completes normally. Electronic Payment – Merchandise Return 1. Complete the merchandise return transaction as you would a normal transaction. Touch MDSE RTRN prior to entering each returned item. 2. Touch the appropriate MISC TEND key. The message “SLIDE CARD” displays. 3. Swipe card. The message “WAITING RESP.
To complete a food stamp transaction: 1. Enter items. (Food stamp eligibility is pre-set for each item.) 2. Touch FD/S SUBTL. The total of items eligible for food stamp payment displays: 3. Enter food stamp tender amount, touch FD/S TEND. 4. Pay remainder due (if any) with CASH, CHECK or by one of the miscellaneous tender functions (charge). Post-Finalization Procedures Paid Order Recall Touch the PAID RECALL key to view the previous transaction.
Quick Service Operations Typical QSR Keyboard • CHILD, SM, MED, LG and X-LG are modifier keys. When items are sold in different sizes, touch a modifier before touching the desired item. For example, touch MED, and then touch FROZEN BEV. • When items are sold in different flavors, or with different options, registration of the item may trigger a new (keylink) screen. In this example, the frozen beverage is available in a variety of flavors. Touch the desired flavor to complete the item registration.
• After all options are selected, the completed item is displayed and the register is ready for another entry or finalization. Sample Transaction Receipt A SAM4s Ellix 20S thermal receipt printer generated the receipt shown here (actual size).
Drive Thru Operations When drive thru operations are implemented,: Drive Thru Store, Drive Thru Recall keys, will appear on the screen. (The Drive Thru Store key is one of the Store Check function keys with the “auto check management” feature enabled. The Drive Thru Recall key is one of the Recall Check function keys with the “Drive Thru” feature enabled.) Park Order and Serve Order keys may also be used in conjunction with a kitchen video system option. Drive Thru Store 1. Enter items. 2.
Drive Thru Park Enter a number and press PARK ORDER to park or "suspend" an order on the video monitor until the order is completely filled. In the case of a drive through order that cannot be completed when the customer arrives at the pick-up window, the operator would park the order until it was completely filled. The order would then be served or bumped by using the SERVE ORDER key. Drive Thru Serve Enter a number and press SERVE ORDER to serve or bump the order from a video monitor.
Training Mode An employee file can be created and designated for training purposed. Sign on the designated training employee. The message “*****TRAINING*****” display on the screen and print on the receipt (if a receipt printer is attached and programmed). Note that if you are performing training in tracking file operations, training activity will be added to tracking files. Be sure to designated specific files for training purposes, and/or clear tracking files after training activity.
SPS-2000 Delivery System Delivery System Features • Customer records (called “Delivery Tables”) are stored in the SPS-2000 memory. The number of Deliver Tables is defined in memory allocation (each requiring 660 bytes), with a maximum of 9999 records. • Eleven customer information fields are stored for each delivery table. • Orders are tracked by assigning one of the four available tracking files to hold delivery orders • The Delivery function key is used to initiate a delivery transaction.
Delivery Operations Entering a Delivery Transaction 1. Touch the Delivery key to initiate a delivery order. A blank customer record screen displays: 2. Touch the Open New/Existing key. 3. Enter the customer account number (up to 10 digits – in most cases the customer telephone number with area code will be used) and then touch OK. SAM4s SPS-2000 Operator Manual v1.
4. If the number entered is a new account, a blank record screen will display with fields open for entry. Each field will store information as shown below: Field Account No Title First Name Last Name Address Address 2 City Telephone E-mail Zip Code Birth Date Loyalty Points Last Visit 60 • Basic Operations # Characters 9 12 12 20 40 30 30 15 30 12 8 (mmddyyyy) Not currently used Displays last date of activity for this account SAM4s SPS-2000 Operator Manual v1.
Touch the field you wish to update. Enter alphanumeric field data (see field size information) and touch OK. Information entered for the new customer will be stored under the account number. 5. If the customer account number is an existing account number, information for the customer will display: 6. After customer information is recalled or entered, touch OK to begin an order. (A check will open a check with the customer account number as the check number.) 7. Register the items for the customer. 8.
Parking an Order for Delivery at a Later Time 1. Enter a delivery transaction as described in 1-7 of “Entering a Delivery Transaction” on page 59. Do not touch the Store Check 1 key at this time, instead touch Park Delivery. You will be prompted to enter the order park time. 2. Enter the time preparation for the order should begin in 24-hour (HHMM) format and then touch OK. 3. Touch the Store Check function key. Items will automatically be held (S) and not routed to kitchen printers.
4. When the time set for the parked order is reached, the message: “Order in Park, Press List Check” message will display. The error tone will sound every 15 seconds, providing a prompt for the operator to release the order for preparation. Press the List Check key to display a list of open checks (there may be more than one) with the check status indicated: “Parked” Status 5. Touch he “parked” order you wish to release for preparation, touch OPEN. 6.
Viewing/Re-Ordering from the Last Purchase Screen 1. Begin or recall a customer account (see “Entering a Delivery Transaction” on page 59 and follow steps 1-5). 2. Touch the Last Purchase key. 3. The last 48 items ordered by this customer will display. If more than 16 items are in the record, items can be viewed by pressing the Last Purchase 2 or Last Purchase 3 tabs.
Guest Check Operations Overview The SPS 2000 can employ a manual previous balance, hard check, or soft check system. If manual previous balance is selected, the check balance is not saved in memory and is input manually by the operator (use the manual previous balance key). If a hard check system is selected, only the previous balance is maintained in memory. If a soft check system is selected, the check detail is kept in memory until the check is paid.
Note that the tracking file number (1-4) is displayed on the screen in situations when checks are listed (i.e. checks with held items, multiple checks on the same table, the List Check screen and the Transfer Check screen.) Tracking File # is indicated # Of Guests Entry is optional and is controlled by an option on the Recall Check key program. The number of guests may be required on all transactions or only on tracking transactions.
Manual Previous Balance NOTES: Neither the new balance or transaction items are stored in memory and neither can be recalled when using manual previous balance posting. You must set memory allocation to “Hard” check to post manual balances. Although not commonly used, the SPS 2000 has the capability of manual previous balance operations. Manual previous balance means that the balance amount is entered through the numeric keypad.
Adding to a Check 1. Enter amount, touch P/BAL. 2. Enter items. 3. Touch STORE #1. Paying a Check 1. Enter amount, touch P/BAL. 2. Touch CASH, or enter the amount tendered and touch CASH, or Touch CHECK, or enter the amount tendered and touch CHECK, or Touch one of the miscellaneous tender keys, or enter the amount tendered and touch of the miscellaneous tender keys. Note: If tender is less than balance, touch STORE #1 to finalize. 68 • Basic Operations SAM4s SPS-2000 Operator Manual v1.
Hard Check Posting With "hard check" posting, only current balances are stored in memory. Procedures and options relating to beginning, adding to and paying a check are the same on "hard" and "soft" check posting, except it is necessary to print an update to the check at each posting. Note that when a hard check is recalled, the previous balance is displayed. (In soft check posting the previously registered items are recalled.
Soft Check Posting It is not necessary to print the check at each posting. The PRINT CHECK key will print the check at the designated printer. The PRINT CHECK key can be programmed to automatically service the transaction. Soft Check Tracking Program Notes: Discuss these options with your authorized SPS-2000 dealer or refer to the SPS-2000 Program Reference Manual. • You must set the check tracking method to “Soft”. See S Mode Memory Allocation option #8.
Beginning a Check 1. Depending on how your system is programming, you can begin a check with either a check or table: • Enter check number: depending upon programming you may enter the check number and touch one of the Recall Check functions, i.e. RECALL #1, or touch the RECALL key to automatically assign a check number. (After beginning a check with the check number, you may be required to enter a table number, or if table enter is not required, you may optionally enter a table number.
Adding to a Check 1. If a table and check are both assigned you may either: • Enter the check number, touch the appropriate recall check function, i.e. RECALL #1 • Enter the table number, touch the appropriate Table # function, i.e. TABLE 1. 2. If you open a table where more than one check is open, the screen will list the open checks for the table: 3. Touch a check to select it and then touch OPEN. A dotted line displays to separate items posted previously from items posted at this time.
4. Enter the new items ordered. 5. Touch the appropriate Store Check function, i.e. STORE #1. The message “SERVED” displays momentarily. Paying a Check 1. If a table and check are both assigned you may either: • Enter the check number, touch the appropriate recall check function, i.e. RECALL #1 • Enter the table number and touch the appropriate Table # function, i.e. TABLE 1. 2. If you open a table where more than one check is open, the screen will list the open checks for the table.
3. If necessary, additional items can be registered at the time of payment. 4. If necessary, enter a tip amount and touch one of the TIP function keys, i.e. TIP1. 5. Touch CASH, or enter the amount tendered and touch CASH, or Touch CHECK, or enter the amount tendered and touch CHECK, or Touch one of the miscellaneous tender keys, or enter the amount tendered and touch of the miscellaneous tender keys. Note: If tender is less than balance, touch STORE #1 to finalize.
Seat # Assignment The seat # system may be employed in a soft check system. Its' purposes are: • To separate orders by individuals so that orders are identified by individual on kitchen requisitions. • To facilitate separate payments. Seat # entry can be enforced, or if optional, seat #'s can be applied to items previously entered. Enforced Seat # Entry Notes: • When seat # is enforced, it is enforced for each main item. Seat # is not required for condiments.
Changing the Seat # on a Previously Entered Item 1. Touch the item you wish to change. 2. Touch SEAT #. 3. Enter a new number and touch SEAT #. Optional Seat # Entry • 76 • Basic Operations When seat # is not compulsory, touch the item to which you wish to assign a seat number. Touch SEAT # and then enter a seat number and touch SEAT #. SAM4s SPS-2000 Operator Manual v1.
Splitting Consolidated Items When like items are consolidated, touch the SPLIT ITEM key to separate items for separate seat assignment or split checks. 1. Touch the consolidated item you wish to split. 2. Touch SPLIT ITEM to split the items. SAM4s SPS-2000 Operator Manual v1.
Payment by Seat Number 1. Open a check. Identify items by seat number. 2. Touch Subtotal and then touch Seat #. Each seat is displayed with the seat total and tax. If there are items without seat assignments, they will be displayed with the identification: “NO SEAT”. 3. Touch the seat you wish to pay and enter the appropriate payment, CASH, CHECK or MISC TENDER. 4. Continue to settle each seat until the check is completely paid, or touch STORE CHECK to store the unpaid seats.
Split Check The Split Check function key (Key #249) allows you to select item or items on a soft check for assignment to another check. To split items from one check to another: 1. Open an existing guest check. 2. Select an item by touching it. 3. Touch Split Check. Note that the item designated for assignment to another check is marked with an asterisk. 4. Continue to select additional items. 5. Touch the appropriate Store Check key.
Split Check—Graphical Method Graphical split check is available at software version 3.00j or later. This feature is available for systems using check tracking (Not table tracking—if table tracking is required use check number representing the table number) and manually input check numbers (see “Checks Assigned by Register Notes” on page 83.) Use the Split Check function key (Key #249) to select item or items on a soft check for assignment to another check. To split items from one check to another: 1.
3. To create a new check, touch Add. 4. Enter a check number and touch OK. The new check displays on the Split Check Edit screen. Add additional check(s) as needed. The original check and two additional checks can be viewed simultaneously. If more than two checks are added, use the arrow left (Õ) and arrow right (Ö) keys to select the check you wish to view. SAM4s SPS-2000 Operator Manual v1.
5. Touch an item that you wish to transfer to a new check. Note the item is highlighted. 6. Touch the check you wish where you wish the item to be added. Note that the item is moved. Continue to move items as necessary by touching to select the item you wish to move and then touching the check where you wish the item to be assigned. You can move items back-and-forth to correct mistakes. 7.
Checks Assigned by Register Notes When the Split Check function is used and the Recall Check key is set with the “ASSIGNED BY REGISTER” option set to YES, simply touch the ADD key from the Split Check Edit screen and the next available check will be assigned. If you touch the number of new checks you wish to split, and then touch the SPLIT CHECK function key, the Split Check Edit screen will open with the next checks available to move items.
Hold/Print Hold This feature is used in a table service restaurant. It prevents kitchen printer /KVS instructions from being sent immediately after items are registered and stored. For example, an employee registers a customer order consisting of appetizers and main course entrees. Without this feature, both the appetizer and main course items are sent to the kitchen at the same time.
4. If the system is programmed to warn the operator if items are held when the check is stored, (See P mode System Options/Tracking File Options #5) the held item message displays. The message will list all checks with held items, so that the server is reminded of other checks/tables where held items may need to be released. 5. Touch CLOSE to store the check. Print All Held Items 1. Recall an order with held items. (Flag is set to automatically select held items.
List Check 1. Sign on an employee. 2. Touch LIST CHECK to display the employee’s open checks. If more than eight checks are open, use the PREV and/or NEXT keys to scroll through the list. 3. Touch a check to select it. Touch OPEN to open the selected check, or touch CLOSE to close the list check window. 86 • Basic Operations SAM4s SPS-2000 Operator Manual v1.
Repeat You can repeat the last items posted by using the REPEAT key. This simplifies registration of another round of drinks. 1. Open a check. Enter Items. 2. Touch the appropriate store check key, i.e. STORE CHECK 1. 3. Recall the Check. 4. Touch REPEAT. Note that the items posted previously are repeated. SAM4s SPS-2000 Operator Manual v1.
Transfer Table If permitted by authority level programming, an employee is allowed to move a check to a different table by re-entering a different table number. This can be done multiple times, if necessary. 1. Recall a check by entering a table or check number. 2. Enter a new table number by entering the number and touching the TABLE # key. 3. Continue with the transaction by adding items, accepting payment or servicing Current Table number is displayed.
Combine Checks for Payment 1. Sign on an employee. 2. Touch the ADD CHECK key. 3. Enter the table # or check # of the first check to be paid. Touch the appropriate Recall Check or Table # key. 4. Enter the table # or check # of the next check to be paid. Touch the appropriate Recall Check or Table # key. 5. Pay the checks together using CASH, CHECK, and/or MISC TEND. Checks listed for payment together Alpha Guest Check Notes When using alpha check numbers, the procedure is slightly different: 1.
Transfer Check Checks can be transferred in two ways: • Individually, by signing on a new employee and opening the check. The "Automatic transfer check" system flag must be set to “Yes” to allow this option and Authority level programming must be set to allow the employee to access checks that were not opened by them. • Individually or in groups, using one of the transfer check function keys (TRANS CHECK 1-4).
5. Select “All Checks” or “One Check”. 6. If “One Check” is selected, a list will display from which you can select the check to transfer. Touch the check you wish to transfer and touch OPEN. If “All Checks” is selected, the “Check Transferred” message will display. 7. The “Check Transferred” message displays. Printed Chit for Transferred Check SAM4s SPS-2000 Operator Manual v1.
Tip Declare If the employee time keeping feature is used, the operator may be prompted to enter cash tips when clocking out. (Set the employee authority level option #33, “Compulsory Tip Entry” to Yes.) Sign on the employee. 1. Clock out the employee, the Declare Cash Tips window displays. 2. Enter the declared amount and touch OK The TIP DECLARE key can be used to enter cash tips when the time keeping feature is not used. 1. Touch the TIP DECLARE key. 2.
Printed Chit for Tip Declaration SAM4s SPS-2000 Operator Manual v1.
Using Graphical Table Management The SPS-2000 graphical table management display offers the following features: • You can design a facsimile of the restaurant floor plan placing tables on up to five floors – for example a main floor, bar, counter, patio, or other serving locations. • You can place up to 30 tables on each floor. • Tables can be displayed in different shapes and sizes and moved to locations on the screen that represents their actual locations.
Graphic Table Management Operations If table management is “manual” touch the Table Display key. or, If table management is “automatic” sign on an employee to display the Table screen.
SPS-2000 Table Reservation A basic table reservation feature has been added to theSPS-2000 table management system at software version 2.03i. The feature allows you to mark a table as “reserved” with the customer name, number and reservation time. A reserved table will display on the table map in a yellow. When the customer arrives, the reservation can be canceled to remove the “reserved” status, and the check can be started. . 1. If table management is “manual” touch the Table Display key.
5. Touch the appropriate fields to enter the Reserved Name, Customer #, and Reserved Time fields. Touch OK to finalize the reservation. 6. The Reservation screen displays. Note the complete reservation information for the table is displayed in yellow on the table icon. 7. To cancel the reservation, touch the Cancel Reservation button. Note “Cancel Reservation” is displayed in yellow at the bottom of the screen. 8. Touch the reserved table you wish to cancel. SAM4s SPS-2000 Operator Manual v1.
• Basic Operations SAM4s SPS-2000 Operator Manual v1.
Reports Report Menu Touch the REP (report) tab to view the report menu. (Note: An employee must be signed on to active the tab; password entry may be required.) NOTE: Screen layout modified at version 2.00s SAM4s SPS-2000 Operator Manual v1.
Report Table The following table summarizes all of the SPS-2000 reports, the mode in which they are available and whether the report is available from an individual register or from a group of registers through IRC.
Report Button SAM4s SPS-2000 Operator Manual v1.
Report Button Report Name Mode Available Individual/IRC String Report #1 X1/Z1 - X5/Z5 Individual/IRC String Report #2 X1/Z1 - X5/Z5 Individual/IRC String Report #3 X1/Z1 - X5/Z5 Individual/IRC String Report #4 X1/Z1 - X5/Z5 Individual/IRC Labor Groups X1/Z1-X2/Z2 IRC Sales and Labor % X1 - X5 IRC Drawer Totals X1 - X5 Individual/IRC Drawer 1/2/3 X1 - X5 Individual/IRC Daily Sales¹ X2/Z2 Only Individual/IRC Station Totals X/Z IRC Time Keeping (Individual or all employee¹)
Cash Declaration From the REP mode tab, touch CASH DECLARATION to display the Cash Declaration Screen Enter an amount and press the appropriate tender key. Repeat to enter additional amounts. After completing all entries, press OK to accept entries and exit the screen. SAM4s SPS-2000 Operator Manual v1.
X Mode Program Beginning at software version 2.00s the REP mode screen was reorganized. The following function are now found on the X MODE PGM menu: Time Clock Edit If an employee forgets to clock in or out, authorized persons can use the time clock edit function to correct or add time incorrect clock entries. 1. Select the REP tab. (Password entry may be required) 2. Touch X MODE PGM and then TIME CLOCK EDIT. 3. Select the period to be edited, X/Z (DAILY) EDIT, or periodic edits, if they are used. 4.
Edit Inventory Item 1. Select the REP tab. (Password entry may be required) 2. Touch X MODE PGM and then EDIT INVENTORY ITEM. Date Time Setting 1. Select the REP tab. (Password entry may be required) 2. Touch X MODE PGM and then touch DATE TIME SETTING. The RTC SETTING (real time clock) screen displays. 3. Input the Date/Time in MMDDYYYYHHMMSS format. Touch OK. SAM4s SPS-2000 Operator Manual v1.
Drawer Assignment Note: This function available at software version 2.01n or later. At version 2.02b or later drawer assignment is automatically downloaded to the IRC network. With enhanced drawer assignment, cashiers can now be assigned to specific drawers at specific registers. If REG#0 is selected the drawer assignment will be valid at all terminals. 1. Select the REP tab. (Password entry may be required) 2. Touch X MODE PGM and then touch DRAWER ASSIGNMENT.
DataTran Operation 1. Select the REP tab. (Password entry may be required.) 2. Touch DATATRAN. The DATATRAN OPERATION menu screen displays. 3. Touch the operation you wish to perform. 4. Touch PAGE DOWN to view the complete list. SAM4s SPS-2000 Operator Manual v1.
Initialize EFT Select Initialize EFT to verify communications, software versions and installed networks. List of Installed Networks DATE 5/24/2004 THU TIME 16:15 ** LIST INSTALLED NETWORRKS ** CHK DEN --- --- VER:3.89 OFF ON OFF OFF EMPLOYEE1 NO.000019 REG 01 Software Version Status of Installed Open Batch Manual batch opening and closing may be required by your payment processor.
Issue Local Total This report is added for ease of customer balancing actual totals in the Datatran to the system wide reports. A summary of each kind of credit card and a batch total should match the totals within the SPS 2000 system-wide report before the Settle Batch is attempted. DATE 5/24/2004 TUE ****LOCAL TOTAL REPORT **** AMEX .00 0 VISA .00 5 MASTER .00 0 DISCOVER 2.00 1 PRIVATE LABEL .00 0 DINERS .00 0 JCB .00 0 DEBIT 12.00 2 TOTAL 14.00 3 NO.
Issue Local Batch Status Report The Local Batch Status Report also prints when a batch is closed. DATE See Explanations 5/24/2004 **** LOCAL BATCH STATUS **** C 1 2 2 5.00 2 5.00 NO.000011 REG01 EMPLOYEE1 MON TIME 11:07 Local Batch Status Explanations: (From Left to Right) C Batch Status C=Closed/O=Open 1 Batch Number 2 Batch Transaction Count 2 Batch Item Count 5.00 Batch Balance 2 Batch Forwarded Transaction Count 5.
Gratuity Entry The Gratuity Entry command allows the operator to add a tip to a pre-authorized credit sale. To add a tip, 1. Select the Gratuity Entry command from the Datatran Operation Menu. The Gratuity Entry window displays (the form shown below requires software version 2.01b.) 2. Fill the form fields: a. The EMPLOYEE drop-down box allows managers to enter a gratuity for other employees. b. The CARD TYPE drop-down box allows tips to be assigned to multiple MISC TEND keys for reporting purposes. c.
Post Authorization Note: This function was identified as “Credit Post Authorization” on versions prior to V3.00w. If electronic authorization is not approved and the merchant receives voice authorization, the transaction can be entered into the batch with this function: 1. Select POST AUTHORIZE from the DATATRAN OPERATION menu. The “SLIDE CARD” message displays. 2. If the card is present, slide the card and go to step 6. 3. If the card is not present, press CLEAR. The message “ENTER ACCT NO” displays. 4.
Report Samples Financial Report FINANCIAL REPORT X1 REPORT 0003 DESCRIPTOR COUNT TOTAL +PLU TTL 00.00 000.00 -PLU TTL 00.00 000.00 ADJUSTED TTL 00.00 000.00 --------------------------------------NON-TAX 00.00 000.00 TAX1 SALES 00.00 000.00 TAX2 SALES 00.00 000.00 TAX3 SALES 00.00 000.00 TAX4 SALES 00.00 000.00 TAX5 SALES 00.00 000.00 TAX6 SALES 00.00 000.00 TAX1 TAX2 TAX3 TAX4 TAX5 TAX6 00.00 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 000.00 EXEMPT TAX1 00.00 000.
Note: Audation is the total of all sales ending in a negative balance. FOOD STMP CREDIT 00.00 000.00 MDSE RETURN ERROR CORRECT PREVIOUS VOID TRANS VOID CANCEL 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 GROSS SALES 00.00 000.00 --------------------------------------CASH SALES 00.00 000.00 R/A 1 00.00 000.00 R/A 2 00.00 000.00 R/A 3 00.00 000.00 R/A 4 00.00 000.00 R/A 5 00.00 000.00 P/O 1 00.00 000.00 P/O 2 00.00 000.00 P/O 3 00.00 000.00 P/O 4 00.00 000.00 P/O 5 00.00 000.
Sales By Time Period SALES BY TIME PERIOD REPORT X1 REPORT TIME PERIOD 08:00 - 09:00 09:00 - 10:00 11:00 - 12:00 12:00 - 13:00 14:00 - 15:00 TOTAL EMPLOYEE: TIME 09:03 #/CUSTOMERS 3 15 6 1 13 38 KELLY 0003 TOTAL 11.54 186.82 7.99 2.40 146.82 355.07 #01 NO.000000 PLU Reports All Plus From/To PLUs PLUs By Group PLUs By Group For Selected Group Top 20 PLUs PLU Zero Sales PLU Zero Sales By Group PLU Sales By Price Level PLU REPORT Notes: X1 REPORT 1. 2.
Employee Reports Individual Employee Employee Currently Signed On Active Employee (Reports Clocked-In Employees Only) EMPLOYEE REPORT X1 REPORT EMPLOYEE #0001 KELLY 0003 DESCRIPTOR COUNT TOTAL NON-TAX TAX1 SALES TAX2 SALES TAX3 SALES TAX4 SALES TAX5 SALES TAX6 SALES 00.00 00.00 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 000.00 000.00 TAX1 TAX2 TAX3 TAX4 TAX5 TAX6 00.00 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 000.00 EXEMPT TAX1 00.00 000.
Note: Audation is the total of all sales ending in a negative balance. FOOD STMP CREDIT 00.00 000.00 MDSE RETURN ERROR CORRECT PREVIOUS VOID TRANS VOID CANCEL 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 GROSS SALES 00.00 000.00 --------------------------------------CASH SALES 00.00 000.00 R/A 1 00.00 000.00 R/A 2 00.00 000.00 R/A 3 00.00 000.00 R/A 4 00.00 000.00 R/A 5 00.00 000.00 P/O 1 00.00 000.00 P/O 2 00.00 000.00 P/O 3 00.00 000.00 P/O 4 00.00 000.00 P/O 5 00.00 000.
Group GROUP REPORT X1 REPORT X1 0003 X2 0001 # GROUP 01 DESCRIPTOR 02 DESCRIPTOR COUNT TOTAL % 000000 00000000.00 0.00 000000 00000000.00 0.00 GROUP TOTAL 000000 00000000.00 EMPLOYEE: TIME 09:03 KELLY #01 NO.000000 Drawer Totals DRAWER TOTALS REPORT X1 REPORT X1 0003 CASH-IN-DRAWER CHECK-IN-DRAWER F/S-IN-DRAWER 00.00 00.00 00.00 000.00 000.00 000.00 MISC MISC MISC MISC MISC MISC 00.00 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 000.00 00.00 00.00 000.00 000.
Labor Groups LABOUR GROUPS REPORT X1 REPORT X1 0003 DESCRIPTOR COUNTER HELP KITCHEN STAFF MANAGER HOURS 0.00 0.00 0.00 TOTAL TIME WORKED AVG. DAILY LABOR COST EMPLOYEE: #01 TIME 09:03 X2 0001 0.00 00.00 KELLY NO.000000 Sales and Labor % SALES AND LABOUR % REPORT X1 REPORT X1 0003 X2 0001 00:00 - 01:00 01:00 - 02:00 CUST: 0 NET SALES 0000.00 AVG/CUST: 00.00 HRS LABOR: 0 LABOR COST: 0000.00 %/NET SALES: 00.00 LABOR/CUST: 00.00 SALES/MANHOUR: 000.
Daily Sales DAILY SALES REPORT X1 REPORT DAY 1 2 3 13 17 X1 0003 COUNT 3 15 6 1 13 TOTAL EMPLOYEE: TIME 09:03 38 X2 0001 TOTAL 11.54 186.82 7.99 2.40 146.82 355.07 KELLY #01 NO.000000 Groups By Time Period Reporting for each time period and each group. (Selected groups and periods shown here.) GROUPS BY TIME PERIOD REPORT X1 REPORT 0001 X1 0003 X2 TIME PERIOD CUST TOTAL AVG/TRANS 00:00 - 01:00 9999 99999999.99 99.99 COUNT TOTAL GROUP 1 999999.99 99999999.99 GROUP 2 999999.99 99999999.
Analysis 1 By Time Periods EAT-IN BY TIME PERIOD REPORT X1 REPORT 0001 X1 0003 X2 TIME PERIOD 00:00 - 01:00 01:00 - 02:00 03:00 - 04:00 04:00 - 05:00 05:00 - 06:00 COUNT 999999.99 999999.99 999999.99 999999.99 999999.99 TOTAL 999999.99 99999999.99 EMPLOYEE: TIME 09:03 KELLY TOTAL 99999999.99 99999999.99 99999999.99 99999999.99 99999999.99 #01 NO.
Analysis 3 By Time Periods ANALYSIS 3 BY TIME PERIOD REPORT X1 REPORT 0001 TIME PERIOD 00:00 - 01:00 01:00 - 02:00 03:00 - 04:00 04:00 - 05:00 05:00 - 06:00 TOTAL EMPLOYEE: KELLY TIME 09:03 X1 0003 COUNT 999999.99 999999.99 999999.99 999999.99 999999.99 999999.99 X2 TOTAL 99999999.99 99999999.99 99999999.99 99999999.99 99999999.99 99999999.99 #01 NO.
Open Check Open Check For Track 1 Open Check For Track 2 Open Check For Track 3 Open Check For Track 4 Open Check For Selected Employee Open Check For Current Employee Open Check For Track 1, 2, 3, & 4 Note: The indicator [T] is used to identify training mode checks. Be sure to clear training mode checks after training activity.
Product Projections PRODUCT PROJECTIONS REPORT X1 REPORT X1 0003 PRODUCT PROJECTIONS X2 0001 WED BOTTLE BECKS (CASE) TIME WEEK1 WEEK2 WEEK3 WEEK4 AVG 06:00-07:59 5 5 5 5 5 08:00-08:29 10 20 30 40 25 08:30-08:59 0 0 0 700 175 09:30-09:59 0 0 68 1 17 TOTAL 15 25 103 746 222 EMPLOYEE: KELLY #01 TIME 09:03 NO.000000 Station Totals Prints for each register in an IRC configuration.
Daily Time Keeping DAILY TIME KEEPING REPORT X1 REPORT X1 0003 X2 0001 EMP# SSN NAME TIPS 0001 123456789 ANNIE 00.00 12:00 - 13:00 MANAGER 13:00 - 14:00 SERVER MANAGER 1.00 REG 0.00 OT SERVER 1.00 REG 0.00 OT TOTAL REG 2.00 HR 14.00 CST TOTAL LBR 2.00 HR 14.00 CST --------------------------------------MANAGER REG 1.00 HR 8.00 CST TOTAL LBR 1.00 HR 8.00 CST SERVER REG 1.00 HR 6.00 CST TOTAL LBR 1.00 HR 6.00 CST --------------------------------------TOTAL REG 2.00 HR 14.00 CST OT 0.00 HR 0.
Shift Report Complete Financial Reporting is available for each of 4 possible shifts. Shifts can be changed automatically at a set time or manually. SHIFT REPORT X1 REPORT 0003 DESCRIPTOR COUNT TOTAL +PLU TTL 00.00 000.00 -PLU TTL 00.00 000.00 ADJUSTED TTL 00.00 000.00 --------------------------------------NON-TAX 00.00 000.00 TAX1 SALES 00.00 000.00 TAX2 SALES 00.00 000.00 TAX3 SALES 00.00 000.00 TAX4 SALES 00.00 000.00 TAX5 SALES 00.00 000.00 TAX6 SALES 00.00 000.00 TAX1 TAX2 TAX3 TAX4 TAX5 TAX6 00.
Note: Audation is the total of all sales ending in a negative balance. FOOD STMP CREDIT 00.00 000.00 MDSE RETURN ERROR CORRECT PREVIOUS VOID TRANS VOID CANCEL 00.00 00.00 00.00 00.00 00.00 000.00 000.00 000.00 000.00 000.00 GROSS SALES 00.00 000.00 --------------------------------------CASH SALES 00.00 000.00 R/A 1 00.00 000.00 R/A 2 00.00 000.00 R/A 3 00.00 000.00 R/A 4 00.00 000.00 R/A 5 00.00 000.00 P/O 1 00.00 000.00 P/O 2 00.00 000.00 P/O 3 00.00 000.00 P/O 4 00.00 000.00 P/O 5 00.00 000.
Inventory An example of the inventory report follows: INVENTORY REPORT X1 REPORT CONSOLIDATED 01-02 INV #002 BURGER BEGINING INVENTORY RECEIPTS TRANSFER INS TRANSFER OUTS RAW WASTE THEORETICAL USAGE SHELF COUNT ACTUAL USEAGE ENDING INVENTORY VALUE OF INVENTORY VARIANCE +/VARIANCE COST X1 0003 X2 0001 1000.00 100.00 25.00 10.00 -5.00 110.00 1000.00 112.00 998.00 2245.50 -2.00 -4.50 ------------------------------------NET SALE 1376.15 FOOD COST 312.
Raw Waste Quantity as entered in X-mode (inventory - edit inventory item -daily edit/period). Theoretical Usage The Theoretical Use Quantity. =[(PROMO+WASTE+SOLD (ITEM/PLU Report)] * [COUNT (RECIPE TABLE)] Shelf Count The Shelf is the Actual Inventory Quantity as entered in X-mode (inventory - edit inventory item - daily edit/period edit). Actual Usage The Actual Use Quantity. =[(BEGIN)+(RECPT)+(TR/IN)-(TR/OUT)-(RAW WASTE)(SHELF)] Ending Inventory The Ending Quantity.
PLU Stock PLUs designated as stock PLUs (see PLU Status Group Programming) will appear FINANCIAL REPORT X1 REPORT 0003 COUNT 1234 DESCRIPTOR BOTTLE BECKS EMPLOYEE: TIME 09:03 KELLY #01 NO.000000 PLU Stock by Group Further stock reporting formats are available FINANCIAL REPORT X1 REPORT DESCRIPTOR BOTTLE BECKS COUNT 1234 BOTTLE BEERS TOTAL 1234 EMPLOYEE: TIME 09:03 130 • Reports 0003 KELLY #01 NO.000000 SAM4s SPS-2000 Operator Manual v1.
Electronic Journal All information can be selected by individual transaction type to be stored and reported extracted as required i.e.
Food Cost FOOD COST REPORT X1 REPORT 0003 BURGER PRICE PLU# 01234567890123456 1.95 USAGE COUNT 28 ITEM COST 1.200 USAGE COST 33.60 SALES COUNT 28 NET SALES 54.60 ---------------------------------------STEAK PRICE 11.95 PLU#01234567890123456 USAGE COUNT 105 ITEM FOOD COST 2.250 USAGE COST 236.25 SALES COUNT 105 NET SALES 1254.75 ---------------------------------------TOTAL FOOD COST TOTAL SALES COUNT NET SALES TOTAL EMPLOYEE: TIME 09:03 269.85 133 1309.35 KELLY #01 NO.
Balancing Formulas +/= + + + + + + + + + + + = +/= + + + + + + + + + + + + + = NET SALES PLU Sales Total Tax 1 Amount Tax 2 Amount Tax 3 Amount Tax 4 Amount Tax 5 Amount Tax 6 Amount Item Coupon Total (when NET=N) Item Percentage Discount (when NET=N) Sale Coupon Amounts Sale Percentage Discounts Sale Surcharge Amounts Net Sales GROSS SALES Net Sales Negative PLU Total Item Coupon Total (when NET=Y) Item Percentage Discount (when NET=Y) Sale Coupon Amounts Sale Percentage Discounts Credit Tax 1 Credit Tax
Program Maintenance PLU Maintenance Changing Item Prices 1. From the PGM mode PROGRAMMING MENU touch PLU to view the PLU program selection window. 2. Touch PLU ADD & CHANGE to view the SELECT PLU screen. SAM4s SPS-2000 Operator Manual v1.
3. Select a PLU to edit in one of two ways: Touch a PLU key located on the keyboard. (If the PLU you wish to edit is not displayed on the MAIN SCREEN, touch the key that displays the keylink where the PLU is located, or touch PAGE UP/PAGE DOWN until the appropriate Key Link where you wish to edit a PLU displays.) or Enter the PLU number and touch OK. 4. After a PLU is selected, the PLU PROGRAMMING screen displays at the PAGE #1 tab: 5. Touch the PRICES tab.
6. Depending upon memory allocation, prices or HALOs (high amount lock outs that apply to open price entry PLUs) will display for one to five price levels. Touch the current price to make a price change. 7. Enter a new price and touch OK. 8. If you wish to change prices on another PLU, touch the PREV. RECORD or NEXT RECORD keys to display the price screen for the previous or next sequential PLU, or touch CLOSE to return to the PLU Select screen. SAM4s SPS-2000 Operator Manual v1.
Employee File Maintenance The employee file contains information for register operators as well as employees who use the register only to clock in or out (employee time keeping.) Specific functions that are allowed or disallowed for each employee are determined by assigning the employee to an authority level. Two 10-digit code numbers may be assigned for each employee. A clock-in code is used to clock in or out and a separate sign on code used to operate the register.
3. Touch fields as necessary to set the options on page #1. NAME Set the employee name here. SOCIAL SEC # Enter the employee social security number. CLOCK IN CODE Enter a number (up to 10 digits in length) that will be used by this employee to clock in and/or out. OPERATING CODE Enter the secret code number (up to 10 digits in length) that can be used to sign in/out. LINK TO AUTHORITY LEVEL Operations and programs that can be accessed by this employee are determined by selecting a authority level here.
4. Touch the page #2 tab to set the remaining employee file options. TRAINING MODE? If Y, this employee will be in training, regardless of the training mode status of the entire register. DEFAULT PRICE LEVEL If multiple price levels are used, set the default level for this employee. DEFAULT SCREEN LEVEL (0-200) You can set a default screen level (keylink) to display when this employee is signed on to operate.
Employee Field Definitions SOCIAL SEC # CLOCK IN CODE Enter a number (up to 10 digits in length) that will be used by this employee to clock in and/or out. OPERATING CODE Enter the secret code number (up to 10 digits in length) that can be used to sign in/out. Note that system option # 21 "EMPLOYEE SIGN-ON" must be set to "SECRET CODE" to use this number. LINK TO AUTHORITY LEVEL Operations and programs that can be accessed by this employee are determined by selecting a authority level here.
The job codes to be used by all employees are set up here. There are 20 possible job codes. Each job code you wish to activate must be given a descriptor here. EDIT PAY RATES Note: An employee with the appropriate authority level must be signed on to perform pay rate programming. The pay rates set here can be used by all employees. There are up to 50 pay rates. DALLAS KEY LINK This option is not available. 142 • Program Maintenance SAM4s SPS-2000 Operator Manual v1.
Appendix Report Function Key Report Code Structure You can print out reports from the REG tab using the REPORT key. Reports are generated by first entering the report code, then touching the REPORT key, i.e: [Report Code] [REPORT] The REPORT key code is #36 and is available on software versions 2.00j or later. Report Code Structure 010100 1. Enter the 2-digit report number. See the “Report Table” below. 2. Enter “0” for X reports; enter “1” for Z reports 3. Enter the report level: “1” through “5” 4.
06 PLU’s by Group for Selected Group X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC 07 Top 20 PLU’s X1 to X5 read only INDIVIDUAL & IRC 08 PLU Zero Sales X1 to X5 read only INDIVIDUAL & IRC 09 PLU Zero Sales by Group X1 to X5 read only INDIVIDUAL & IRC 10 PLU Sales by Price Level X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC 11 Mix and Match report X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC 12 Not Found X1 & Z1 only INDIVIDUAL 13 Employees X1 & Z1 also X5 to Z5 INDIVIDUAL & IRC 14 Individual E
42 Station Totals X1 IRC 43 Active Employees – time keeping X1 read only IRC 44 Daily Time Keeping X1 & Z1 also X5 to Z5 IRC 45 Shift Reporting X1 & Z1 INDIVIDUAL & IRC 46 Inventory X1 & Z1 IRC 47 PLU Stock X1 & Z1 INDIVIDUAL & IRC 48 Not use this by REPORT key function.
• Appendix SAM4s SPS-2000 Operator Manual v1.
Manual Revision Record Edition Date published Revision contents V1.0 6/29/2006 Revision 1.0 V1.1 9/05/2006 Added support for V2.00c/d software. V1.2 9/22/2006 Add features associated with software V2.00g V1.3 11/16/2006 Add features associated with software V2.00l. V1.4 12/13/2006 Add Balancing Formulas V1.5 12/19/2006 Add features associated with software V2.00t V1.6 1/26/2007 Improved Add Check Sequence Instructions V1.7 3/29/2007 Added feature associated with software V2.00x/2.
