User Guide

88 General Terms and Conditions of Service v7-1-13
Porting/Transferring Phone Numbers
We don’t guarantee that number transfers to or
from us will be successful. If you authorize
another carrier to transfer a number away from
us, then that is considered a request by you to
us to terminate all of the Services associated
with that number. You’re responsible for all
charges billed or incurred prior to
deactivation and for any applicable Early
Termination Fees.
Coverage; Where Your Device Will Work;
Service Speeds
Our coverage maps are available at our
authorized retail locations and on our website.
The specific network coverage you get will
depend on the radio transmissions your Device
can pick up and Services you’ve chosen. Our
coverage maps provide high level
estimates of our coverage areas when
using Services outdoors under optimal
conditions. Coverage isn’t available
everywhere. Coverage and Service
speeds are not guaranteed. Coverage is
subject to change without notice. Service
speeds may depend on the Service
purchased. Actual speeds will vary.
Estimating wireless coverage, signal
strength, and Service speed is not an exact
science. There are gaps in coverage within
our estimated coverage areas that-along
with other factors both within and beyond
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