User's Manual

A-1
Appendix A Troubleshooting
In appendix A, major problems in using the AceLink ADSL modem, and solutions
thereof will be described. Appendix A covers the following:
y Points you must know before inquiring at the place where you purchased
y Troubleshooting - Problems and Solutions
Points You Must Know before Inquiring at the Place Where
You Purchased
When a problem, which you cannot solve, occurs during use of the system, you will
inevitably inquire at the place where you purchased it and have them assist you.
Before you inquire at the place where you purchased the system, prepare a note
including the following product information :
y Product model name (e.g.: External AceLink ADSL Modem - Model name : SAM-
335)
y Product serial number
y Date when product was purchased
y Memo about the problem
y Memo about what you have sequentially done to solve the problem by yourself