Media and tray 2. Menu overview and basic setup 31 2 Paper quantity indicator shows the amount of paper in the tray. 1 1 Full 2 Empty 2 Loading paper in the tray/ optional tray 1 2 Pull out the paper tray (see "Tray overview" on page 30). 3 Place paper with the side you want to print on facing down. Flex or fan the edge of the paper stack to separate the pages before loading papers.
Media and tray 4 2. Menu overview and basic setup Slide the paper length guide until it lightly touches the end of the paper stack. 32 • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 5 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend.
Media and tray 2. Menu overview and basic setup The settings set from the machine driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 43). c Press the Paper tab in Printing Preferences, and select an appropriate paper type.
Media and tray 1 Open the multi-purpose tray and unfold the multi-purpose tray extension, as shown. 2. Menu overview and basic setup 34 3 Flex or fan the edge of the paper stack to separate the pages before loading paper. 4 Load the paper. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. 5 Set the paper type and size from the control panel (see "Setting the paper size and type" on page 40).
Media and tray 2. Menu overview and basic setup 35 • When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 83). The settings set from the machine’s driver override the settings on the control panel. a To print from an application, open an application and start the print menu. b Open Printing Preferences (see "Opening printing preferences" on page 43). c Press the Paper tab in Printing Preferences and select an appropriate paper type.
Media and tray Types Tray 1 2. Menu overview and basic setup Optional tray Thicker To print an envelope, place it as shown in the following figure. Multi-purpose tray ? Thin ? ? ? Bond ? ? ? Color CardStock 36 ? ? ? ? Labels ? Transparency ? Envelope ? Preprinted ? Cotton ? Recycled ? ? ? Archive ? ? ? ( ?: Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes.
Media and tray 2. Menu overview and basic setup • 37 Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 2 1 1 Acceptable 2 Unacceptable 1 • 1 Pressure lever • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature for 0.1 second (about 170°C (338 °F)).
Media and tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. 2. Menu overview and basic setup 38 • Do not use transparencies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are being printed out.
Media and tray - Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams.
Media and tray Preprinted paper 2. Menu overview and basic setup 5 When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. 40 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons.
Basic printing 6 Printing 2. Menu overview and basic setup 4 1 2 3 Open the document you want to print. Select Print from the File menu. Select your machine from the Select Printer list. The basic print settings including the number of copies and print range are selected within the Print window. To take advantage of the advanced printing features, click Properties or Preferences from the Print window (see "Opening printing preferences" on page 43).
Basic printing 2. Menu overview and basic setup 7 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing the control panel.
Basic printing 8 Opening printing preferences 2. Menu overview and basic setup 4 43 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. However, the composition of the Printing Preferences window is similar. • When you select an option in Printing Preferences, you may see a warning mark or .
Basic printing 1 2 Change the settings as needed on each tab. 2. Menu overview and basic setup 44 9 Using help Enter a name for the item in the Presets input box. Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 10 3 Click (Add). When you save Presets, all current driver settings are saved. Select more options and click (Update), settings will be added to the Presets you made.
1 Press 2 3 Press System Setup > OK > Eco Setup > OK. Setting eco mode on the driver Press OK select the mode you want. Open the Eco tab to set eco mode. When you see the eco image ( ), that means the eco mode is currently enabled. • (Menu) button on the control panel. Default Mode: Select this to turn on or off the eco mode. (Duplex (long edge)/Toner save/2-up/Skip blank pages) 45 - Off: Set the eco mode off. Ź Eco options - On: Set the eco mode on.
Basic printing Ź Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the eco mode is disabled. • Refer to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories 3. Maintenance 48 Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
Available supplies 3. Maintenance When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Type Average yielda Part name Standard yield toner cartridge Approx. 2,000 pages MLT-D205S High yield toner cartridge Approx. 5,000 pages MLT-D205L Extra high yield Approx. 10,000 pages MLT-D205E toner cartridgeb a. Declared yield value in accordance with ISO/IEC 19752. b. The toner cartridge is available only for ML-371x Series.
Available accessories 3. Maintenance You can purchase and install accessories to enhance your machine’s performance and capacity. Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 7). Accessory Memory module Tray 2 IEEE 1284 parallel connector Function Extends your machine’s memory capacity.
Available maintenance parts 3. Maintenance 51 To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. 3. Maintenance 2 52 Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge.
Redistributing toner 4 Close the front cover. Ensure that the cover is securely closed. 3.
Replacing the toner cartridge Click this link to open an animation about replacing a toner cartridge. 3. Maintenance 54 3 Remove the label from the toner cartridge as shown below. 4 Thoroughly shake side to side the cartridge five or six times to distribute the toner evenly inside the cartridge. When a toner cartridge has reached the end of life, the machine will stop printing. 1 Open the front cover and pull the toner cartridge out.
Replacing the toner cartridge 5 Hold the toner cartridge by the handle and slowly insert the cartridge into the opening in the machine. 6 Close the front cover. Make sure that the cover is securely closed. 3.
Upgrading a memory module Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. 3. Maintenance 4 Order information is provided for additional memory module. (See "Available accessories" on page 50.) 56 Holding the memory module by the edges, align the memory module on the slot at about a 30-degree tilt. Make sure that the notches of the module and the grooves on the slot fit each other.
Upgrading a memory module 6 7 Replace the control board cover. Reconnect the power cord and machine cable and turn the machine on. 3.
Monitoring the supplies life To view the supply life indicators, follow the steps below: 1 2 3 4 Press (Menu) on the control panel. Press System Setup > OK > Maintenance > OK. Press Supplies Info > OK. Press OK to select the option you want. For models that do not support the display screen on the control panel, this feature is not applicable. 3.
Setting the toner low alert Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 1 2 3 4 Press (Menu) on the control panel. Press System Setup > OK > Maintenance > OK. Press Toner Low Alert > OK. Select the option you want, then press OK.
Cleaning the machine 3. Maintenance 60 If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
1 Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2 Open the front cover and pull the toner cartridge out. Set it on a clean flat surface. 3. Maintenance 3 • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the green surface underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
3 With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area. 3. Maintenance 62 4 Cleaning the pickup roller While cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine. 4 Reinsert the toner cartridge and close the front cover. 1 Turn the machine off and unplug the power cord.
Cleaning the machine 3 Clean the pickup roller with a soft, lint-free cloth. 4 Insert the tray back into the machine. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 65 • Clearing paper jams 66 • Understanding the status LED 72 • Understanding display messages 75 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams 4. Troubleshooting By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 30). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4. Troubleshooting 1 If the paper does not exit, go to the next step. 2 1 In tray 1 Click this link to open an animation about clearing a jam. Open and close the front cover. The jammed paper is automatically ejected from the machine. Pull out tray 1 .
Clearing paper jams 3 Remove the jammed paper by gently pulling it straight out. 4. Troubleshooting 67 2 In optional tray2 Click this link to open an animation about clearing a jam. 1 2 Pull out optional tray 2. Remove the jammed paper from the machine. If the paper does not move when you pull, or if you do not see the paper in this area, check the fuser area around the toner cartridge (see "Inside the machine" on page 68). 4 Insert tray 1 back into the machine until it snaps into place.
Clearing paper jams 3 4 4. Troubleshooting Pull tray 1 half-way out. 68 1 If the paper is not feeding properly, pull the paper out of the machine. 2 Open and close the front cover to resume printing. Pull the paper straight up and out. 4 5 Insert the trays back into the machine. Printing automatically resumes. Inside the machine Click this link to open an animation about clearing a jam. 3 In the multi-purpose tray Click this link to open an animation about clearing a jam.
Clearing paper jams 1 4. Troubleshooting 3 Open the front cover and pull the toner cartridge out. Replace the toner cartridge and close the front cover. Printing automatically resumes. 5 In the exit area 3 Click this link to open an animation about clearing a jam. 1 2 Open and close the front cover. The jammed paper is automatically ejected from the machine. If you do not see the jammed paper, go to the next step. Remove the jammed paper by gently pulling it straight out.
Clearing paper jams 4. Troubleshooting If you do not see the jammed paper or if there is any resistance when you pull, stop and go to the next step. 3 4 Pull the duplex unit out of the machine. 2 Remove the jammed paper from the duplex unit. Open the rear cover. Remove the jammed paper as shown in the following figure. 2 1 1 3 3 5 1 Close the rear cover. Printing automatically resumes. 6 In the duplex unit area Click this link to open an animation about clearing a jam.
Clearing paper jams If the paper does not come out with the duplex unit, remove the paper from the bottom of the machine. 4. Troubleshooting 5 Remove the jammed paper as shown in the following figure. 2 1 1 3 3 If you still do not see the paper, go to the next step. 3 Insert the duplex unit into the machine. 4 Open the rear cover. 6 71 Close the rear cover. Printing automatically resumes.
Understanding the status LED 4. Troubleshooting The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Samsung Printer Status or Smart Panel program window. • If the problem persists, call a service representative.
Understanding the status LED 4. Troubleshooting 73 7 Status LED Status Description Off The machine is off-line. Blinking Green On Blinking (Status LED) • When the backlight slowly blinks, the machine is receiving data from the computer. • When the backlight blinks rapidly, the machine is printing data. • The machine is on-line and can be used. • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message.
Understanding the status LED 4. Troubleshooting 74 a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/ IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge even when red LED is on and the printer stops printing.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. 4. Troubleshooting Message Paper Jam in Tray 2 9 Paper Jam Checking display messages in MP tray • If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
Understanding display messages 4. Troubleshooting Toner-related messages Message Meaning Suggested solutions Install Toner A toner cartridge is not installed. Install a toner cartridge. Not Compatible The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine.
Understanding display messages Message Meaning 4. Troubleshooting 77 Suggested solutions The indicated toner cartridge has almost reached • You can choose Stop or Continue as shown on the control panel. If you select Stop, the printer stops printing and you cannot print any more its estimated cartridge life. The machine might stop without changing the cartridge. If you select Continue, the printer printing. keeps printing but the printing quality cannot be guaranteed.
Understanding display messages Tray-related messages Message Paper Empty Meaning There is no paper in tray 1. Load paper in tray 1 (see "Loading paper in the tray/ optional tray" on page 31). There is no paper in tray 2. Load paper in tray 2 (see "Loading paper in the tray/ optional tray" on page 31). There is no paper in the multi-purpose tray. Load paper in the multipurpose tray (see "Loading in multipurpose tray" on page 33).
Understanding display messages Network-related messages Message Network Problem IP Conflict Meaning Message Suggested solutions The network IP Check the IP address and address you have set is reset it if necessary (see being used by Advanced Guide). someone else. Fail to authenticate. 802.1x Network Error Check the network authentication protocol. If the problem persists, contact your network administrator. Misc.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 5. Appendix 81 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com/printer for possible changes in information. Items Dimension Width x Length x Height Weight Machine with consumables Ready mode Noise Levela Temperature Humidity Print mode Description • ML-331xD: 366 x 368 x 240.6 mm (14.40 x 14.48 x 9.47 inches) without optional tray • ML-331xND/ML-371xD/ML-371xND/ML-371xDW: 366 x 368 x 252.9 mm (14.40 x 14.
Specifications 5. Appendix Items Power ratingb Power consumption Wireless d Description 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240 V Average operating mode Less than 550 W Ready mode Less than 60 W Power save mode Less than 3.5 W Power off mode Less than 0.4 W (0.1 Wc) Module U98Z058 a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing. b.
Specifications 5. Appendix 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray1 / Optional tray Plain paper Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 mm (8.5 x 14 inches) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) A5 148 x 210 mm (5.83 x 8.
Specifications 5. Appendix Print media weight/Capacitya Type Size Dimensions Tray1 / Optional tray Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Thick paper Refer to the Plain paper section Multi-purpose trayb Not available in tray1/optional tray.
Specifications 5. Appendix Print media weight/Capacitya Type Size Dimensions Multi-purpose trayb Tray1 / Optional tray Refer to the Plain paper section Labelsc Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5 Not available in tray1/optional tray.
Specifications 5. Appendix 86 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications 5. Appendix • Internet Explorer 5.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Macintosh Requirements (Recommended) Operating system CPU • Intel® processors Mac OS X 10.3 ~ 10.4 • PowerPC G4/ G5 RAM • 128 MB for a powerPC based Mac (512 MB) Free HDD space 1 GB • 512 MB for an Intel-based Mac (1 GB) • Intel® processors Mac OS X 10.
Specifications 5. Appendix Linux Items Requirements Fedora 4 ~ 12 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Operating system Ubuntu 5.04, 5.10, 6.04, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10 (32/64 bit) Mandriva 2005, 2006, 2007, 2008, 2009, 2009.1 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat® Enterprise Linux WS 4, 5 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) CPU Pentium IV 2.
Specifications Items Free HDD space 5. Appendix Requirements Up to 100 MB 4 Network environment Network and wireless models only (see "Features by models" on page 7) You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100/1000 Base-TX • 802.
Specifications Items 5.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1 : 2007. 5.
Regulatory information 7 5. Appendix 9 Ozone safety Recycling This product's ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 10 Power saver This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use.
Regulatory information 11 5. Appendix 93 12 Correct disposal of this product (Waste electrical & electronic equipment) Radio frequency emissions FCC information to the user (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Regulatory information • • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 5. Appendix 94 13 United states of america Consult the dealer or experienced radio TV technician for help. Federal communications commission (FCC) Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment.
Regulatory information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. 5. Appendix 14 Taiwan only Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service.