User's Manual

SmarTerminal® |Fully rugged TiTAN T8

Leader in RF Technology

Troubleshooting for Wireless

This chapter provides solutions to problems usually encountered during the installation and

operation of the adapter.

1. Symptom:

The Wireless adapter is linking, but can’t share files with others.

Possible Remedy:

Make sure the File and printer-sharing function is enabled.

2. Symptom:

Slow or unstable performance.

Possible Remedy:

Try to change the channel of the communicating group or move your device closer to the

communicating device.

3. Symptom:

Can’t find the utility icon in the taskbar when plug in the Wireless adapter.

Possible Remedy:

You could enable the function by click the icon of Start _ All Programs _ Ralink Utility.

4. Symptom:

No wireless signal.

Possible Remedy:

Move the antennas of the access point or wireless router into an L shape (one vertically, and one horizontally). Click

on the Refresh button on the Site Survey screen. If the computer still does not see the Access Point, and then try to

move your Access Point closer to the computer. Then click on the Refresh button again. If the computer still does

not see the Access Point, move all things that may cause interference with the wireless signal.

5. Symptom:

If you still cannot get a wireless connection of the network.

Possible Remedy:

Step 1- Turn the computer off

Step 2- Turn the Access Point off

Step 3- Turn the Access Point on

Step 4- Wait 30 seconds

Step 5- Turn the computer back on

Step 6- Using the Utility reconnect to the Access Point:

Step 7- Double click on the bar graph icon in the system tray

Step 8- Select the Site Survey Link

Step 9- Highlight the SSID of your wireless network and click connect

Step 10- Click OK if all the settings are correct

Troubleshooting for battery

Symptom:

The battery does not charge (Battery Charge indicator does not light green.)

Possible Remedy:

Make sure that the AC adapter is properly connected.

Make sure that the battery is not too hot or cold. Allow time for the battery pack to return to room