User's Manual

6.2 Guidance on customer support and after service
6. Others
…………………………………………………………………
3) Warranty period
-Main body: 1 year
-Accessories (consumables): 6 months (battery and items excluding the
main body)
-
Mandatory period to keep spare parts in stock: 3 years from the date of
Mandatory
period
to
keep
spare
parts
in
stock:
3
years
from
the
date
of
releasing the relevant model
4) Content of warranty
When a problem occurs during normal use within the warranty period, the after
service center of the Company shall provide legitimate material and immaterial
service in accordance with Consumer Damage Compensation Regulation by
item In following cases repair may be inevitably impossible even within the
item
.
In
following
cases
,
repair
may
be
inevitably
impossible
even
within
the
warranty period and at a cost.
a. if the product is out of order due to shock or water-logging caused by a
mistake of the consumer;
b. if the product has been randomly disassembled or remodeled;
c. if the product is out of order due to natural disaster such as fire, earthquake
or flood
;
o
r
;
d. if the product has been repaired by others than the designated after service
center. in another place than Individual matters not specified in this article
shall be reviewed from the aspect of the internal regulation of DO Tel Co.,
Ltd. for after service and customer support but aiming at convenience of the
final consumer
5
)
Warrant
y
area: Korea
)y
4. Expense for repair
1) If the product has failed due to defect of the product itself within the warranty period, it will be
repaired at free of cost in accordance with the warranty standard of the Company and Consumer
Damage Compensation Regulation
2) The repair expense shall be decided in accordance with the repair price for each item in the internal
regulation of the Company. 3)Even within the warranty period, if it falls under article 3-4 above, a
certain amount of repair expense will be charged. Please understand as repair may not be possible in
some cases. 5. Hardware manufacturer: SAMMINFORMATION SYSTEMS CO.,LTD.
http://smarterminal.com/