ER-380/ER-380M Electronic Cash Register Operator's and Programming Manual All specifications are subject to change without notice. ©2005, CRS, Inc. M-ER380M Version 2.
CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.
Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 Safety Precautions 1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices, including nonmetallic control knobs and compartment covers. 3.
1-2 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 1. Servicing precautions are printed on the cabinet. Follow them. 2.
Contents Introduction 7 Using This Manual .................................................................................................................... 7 Using Flowcharts......................................................................................................... 7 Basic Features and Functions .................................................................................................... 8 ER-380 Display ..............................................................................
Waste Function..........................................................................................................45 Currency Conversion ...............................................................................................................46 Food Stamp Operations ...........................................................................................................47 Scale Operations ..........................................................................................................
Program 80 - Function Key Descriptor ..................................................................... 93 Program 90 - Function Key HALO ........................................................................... 94 Instructions for Currency Conversion Rate - Program 90......................................... 95 ADD CHECK - Function Key Options ..................................................................... 96 CANCEL - Function Key Options .........................................................
Merchandise Return.................................................................................................135 Void Transaction .....................................................................................................136 Local Total Report...................................................................................................136 Tip (Gratuity) Entry.................................................................................................136 Close Batch..................
Introduction Using This Manual With this manual we hope to provide you with a means to use your SAM4S cash register to its fullest potential. This manual is divided into six sections: • "Introduction" on page 7, explains basic features and functions. • "Operations" on page 17, guides you through the basic operation sequences. • "Management Functions" on page 51, explains manager controlled functions, along with reports and balancing information.
Basic Features and Functions The SAM4S ER-380 is designed to fit into many different retail and restaurant environments. Standard Features Include: • High-speed thermal printer, featuring easy drop-and-print paper loading. • Cash drawer with 5 bill and 5 coin compartments. • Ten position front and rear displays with a rear pop-up display standard. • 7-position control lock. • 24-hour real-time clock with automatic day and date change. • Four tax rates with value added tax (VAT) capability.
ER-380 Display The ER-380 comes with a ten position front display. Annotations on the display window include: • RPT, where a counter appears when the same item is multiplied or repeated. • The AMOUNT area shows the amount, i.e. price, subtotal or total. • RCPT OFF indicates when the receipt is turned off. • The VOID symbol illuminates during Void operations. • The SHIFT symbol illuminates during Tax Shift operations. • The CLERK segment remains illuminated as long as a clerk is signed on.
Subtotal RPT AMOUNT RCPT VOID SHIFT OFF CLERK Numbered Error Conditions RPT AMOUNT RCPT VOID SHIFT OFF 10 • Introduction CLERK E00 SEQUENCE ERROR E01 PLU NO DATA E02 CLERK ERROR E03 AMOUNT COUNT OVER E05 COMMUNICATION ERROR E06 TIME AND DATE E07 LIMIT OVER E08 INACTIVE E09 X MODE ONLY E10 NONADD E11 ADDCHECK ERROR E12 EAT IN REQUIRED E13 CLOSE CASH DRAWER E14 SCALE E15 COMPULSORY TARE E16 DECLARATION REQUIRED E17 OFF LINE E18 BUFFER FULL E19 REQ.
E23 232C SETUP ERROR E24 PRESET VALUE REQUIRED E25 OPEN VALUE REQUIRED E26 AMOUNT REQUIRED E27 INVALID FUNCTION PER PRINTER PAPER END PCO PRINTER COVER OPEN PFP SYSTEM ERROR (If this problem occurs, call the service engineer.) E48 ELECTRONIC JOURNAL FULL ER-380M Display The ER-380M comes with a two-line 16-character backlit LCD display: Messages and errors are directly displayed. ER 380/380M Electronic Cash Register v2.
Receipt Printer • SAM4S SMT-210 • Print speed: 13.3 lines per second • Print columns: 32 • Paper size: 2 ¼” (57.5 mm) width Sample Receipt Pre graphic logo ER-380 ELECTRONIC CASH REGISTER SIX LINE PROGRAMMABLE PREAMBLE MESSAGE DATE 10/15/2003 SUN TIME 08:37 HAMBURGER T1 TAX1 AMT TOTAL CASH CHANGE 6 line programmable preamble message Date/Day $1.00 $0.06 $1.06 $10.00 $8.94 ER-380 ELECTRONIC CASH REGISTER SIX LINE PROGRAMMABLE POSTAMBLE MESSAGE CLERK 1 No.
Control Lock The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full sets of keys. OFF VOID VOID Use to void (correct) items outside of a sale. REG OFF The register is inoperable. X REG Use for normal transactions. X Use to read register reports. Z Use to read register reports and reset totals to zero. P Use to program the register. S The S position is a hidden position reserved for dealer access.
Keyboard ER-380/ER-380M Keyboard The ER-380/ER-380M keyboard is shown below with the default legends and key assignments. This configuration has 12 keyboard NLU locations. Programmable key locations are shown with a bold border. FEED %1 CLERK X/TIME 7 8 9 %2 %3 4 5 6 VOID 1 2 3 CLEAR 0 00 . CANCEL RETURN #/NS 14 • Introduction TAX 1 SHIFT 4 8 12 3 7 11 2 6 10 1 5 9 PLU RECD ACCT CHARGE PAID OUT SUB TOTAL CHECK CASH/TEND ER 380/380M Electronic Cash Register v2.
Initial Clear CAUTION: Do not share this information with unauthorized users. Distribute the P Mode key only to those you may want to perform this function. The initial clear function allows you to exit any register activity and return to a beginning or cleared state. Any transaction that is in progress will be exited and totals for that transaction will not be updated.
16 • Introduction ER 380/380M Electronic Cash Register v2.
Operations Function Key Descriptions Keys are listed in alphabetical order. Many of the keys described below are not included on the default keyboard. See “Function Key Assignment Programming ” on page 61 to add or change programmable keys. Keyboard Legend Description #/NS Use as a non-add key to print a numeric entry (up to 9-digits) on the receipt. This entry will not add to any sales totals. The #/NS key is also used to open the cash drawer without making a sale.
Keyboard Legend Description CHECK Use to finalize check sales. Calculates the sale total including tax, finalizes the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the CHECK key. The cash drawer will open only if the amount tendered is equal to or greater than the total amount of the sale. Change issued will be subtracted from the cash-in-drawer total. CHECK CASHING Use to exchange a check for cash.
Keyboard Legend Description F/S SUB Displays the amount of the sale that is food stamp eligible. F/S TEND Use to tender food stamps for eligible sales. MACRO (1-10) Macro keys may be programmed to record, and then later perform, up to 50 keystrokes. For example, a macro key could be set to tender (preset tender) a common currency, such as $5 into the cash key. MDSE RETURN Used to return or refund merchandise. Returning an item will also return any tax that may have been applied.
Keyboard Legend Description WASTE The WASTE key allows control of inventory by accounting for items that must be removed from stock due to spoilage, breakage or mistakes. Press the WASTE key before entering wasted items, and then press the WASTE key again to finalize. The WASTE key may be under manager control, requiring the control lock to be in the X position. The WASTE key is not allowed within a sale. 20 • Operations ER 380/380M Electronic Cash Register v2.
Clerk Sign-On/Sign-Off See "System Option Programming”, to review your clerk options: (System option #2 allows you to select direct or code entry sign on, and option #3 allows you to select stay-down or pop-up operation. Depending on how your machine has been programmed, sign-on will take place only at the beginning of a shift (stay-down), or may have to be repeated for each transaction (pop-up).
Coded Sign-On If the code entry sign-on method is selected, press the clerk key, enter the clerk code, and then press the clerk key again. CLERK CLERK Clerk Code (up to 6 digits) To sign the clerk off, enter 0 (Zero) and press the clerk key. 0 CLERK Receipt On and Off 1. Turn the control lock to the X position. 2. To turn the receipt off, enter 9 9, press the SBTL key. Enter 1, press CASH. 9 3. SBTL 1 CASH To turn the receipt on, enter 9 9, press the SBTL key. Enter 0, press CASH.
PLU Registrations All registrations on ER-380/ER-380M are made into open or preset PLUs. • In place of traditional department keys, NLU (number look up) keys are located directly on the keyboard. NLU keys are programmed to access a specific PLU. In the default configuration NLU key #1 will access PLU #1. See “NLU Code Number Programming” on page 116 if you wish to change the PLU assigned to a NLU key.
DATE 10/15/2003 SUN 1 0 0 PLU 1 CASH PLU1 T1 TAX1 TOTAL CASH CLERK 1 No.000001 DATE 08/15/2003 SUN PLU 3 1 0 0 PLU 1 PLU 1 CASH PLU3 T12 PLU1 T1 PLU1 T1 TAX1 TAX2 TOTAL CASH CLERK 1 5 0 X/TIME 0 PLU 2 CASH 24 • Operations 2X PLU2 T2 TAX2 TOTAL CASH CLERK 1 $1.00 $0.05 $1.05 $1.05 00001 TIME 03:15 No.000001 DATE 08/15/2003 SUN 2 TIME 08:37 $3.00 $1.00 $1.00 $0.25 $0.30 $5.55 $5.
DATE 08/15/2003 SUN 3 5 0 PLU 3 CASH PLU3 T12 TAX1 TAX2 TOTAL CASH CLERK 1 No.000001 DATE 08/15/2003 SUN 1 0 2 X/TIME 3 X/TIME 0 PLU 1 CASH ER 380/380M Electronic Cash Register v2.2 2@3FOR PLU1 T1 TAX1 TOTAL CASH CLERK 1 TIME 03:15 $3.50 $0.18 $0.35 $4.03 $4.03 00001 Preset Override of a Keyboard PLU TIME 03:15 @1.00 No.000001 $0.67 $0.03 $0.70 $0.
Numeric PLU Entries In the following examples: • PLU110 is programmed open, and is taxable by Tax 1. • PLU140 is programmed with a preset price of $2.50, and is non-taxable. DATE 08/15/2003 SUN 1 4 0 PLU CASH PLU140 TOTAL CASH CLERK 1 No.000001 DATE 08/15/2003 SUN 1 1 0 PLU 1 0 0 PLU CASH PLU110 T1 TAX1 TOTAL CASH CLERK 1 4 0 PLU PLU CASH 26 • Operations PLU140 PLU140 TOTAL CASH CLERK 1 $2.50 $2.50 $2.50 00001 Preset PLU Entry TIME 03:15 No.
DATE 08/15/2003 SUN 2 X/TIME 1 1 0 PLU 1 0 0 PLU CASH 2 X/TIME 3 X/TIME 1 1 0 PLU 1 0 0 PLU 2X PLU110 T1 TAX1 TOTAL CASH CLERK 1 @1.00 No.000001 DATE 08/15/2003 SUN 2@3FOR PLU110 T1 TAX1 TOTAL CLERK 1 TIME 03:15 $2.00 $0.10 $2.10 $2.10 00001 TIME 03:15 @1.00 No.00001 Multiple Quantity of a Open PLU Entry $0.67 $0.03 $0.70 00000 Split Pricing PLU Entry CASH ER 380/380M Electronic Cash Register v2.
Percentage Key (%) Registrations There are three percentage keys on the default ER-380/ER-380M keyboard. Through "Function Key Assignment Programming" (see page 61) up to five percentage keys may be placed on the keyboard. Each key is individually programmable to add or subtract, from an individual item or from a sale total, amounts (coupons) or percentages. You can also program the percentage key taxable or non-taxable, so that sales taxes are calculated on the net, or gross amount of the item or sale.
DATE 08/15/2003 SUN 1 0 0 0 PLU #1 1 0 0 0 PLU #4 SBTL %1 CASH PLU1 T1 PLU4 %1 AMOUNT T1 TAX1 TOTAL CASH CLERK 1 $10.00 $10.00 10.00% $2.00 $0.55 $22.55 $22.55 No.000001 00001 DATE 08/15/2003 SUN 1 0 2 0 5 %1 CASH PLU1 T1 PLU1 CT1 TAX1 TOTAL CASH CLERK 1 1 TIME 03:15 No.000001 DATE 08/15/2003 SUN 0 Preset 10% Surcharge on a Sale PLU #1 PLU #1 2 TIME 03:15 0 PLU #1 2 X/TIME 0 %1 PLU #1 PLU1 T1 2X PLU1 CT1 TAX1 TOTAL CASH CLERK 1 $1.00 -0.25 $0.04 $0.79 $0.
DATE 08/15/2003 SUN 1 0 0 %2 PLU #1 CASH PLU1 T1 PLU1 CT1 TAX1 TOTAL CASH CLERK 1 No.000001 DATE 08/15/2003 SUN 1 0 0 5 %1 CASH PLU1 T1 %1 T1 TAX1 TOTAL CASH CLERK 1 0 0 $1.00 -0.25 $0.04 $0.79 $0.79 00001 Vendor Coupon Entry (Open Amount Discount on a Sale) TIME 03:15 PLU #1 SBTL 1 Preset Store Coupon (Preset Amount Discount on an Item) TIME 03:15 No.000001 DATE 08/15/2003 SUN 1 $1.00 -0.50 $0.03 $0.53 $0.
DATE 08/15/2003 SUN 1 0 0 TIME 03:15 PLU #1 SBTL %2 CASH PLU1 T1 %1 T1 TAX1 TOTAL CASH CLERK 1 No.000001 $1.00 -0.50 $0.03 $0.53 $0.53 00001 Preset Vendor Coupon Entry (Preset Amount Discount on a Sale) Void and Correction Operations Error Correct The error correct function voids the last item entered, provided no other key has been pressed. 1 0 0 PLU #1 2 0 0 PLU #4 ERROR CORR PLU #3 ERROR CORR CASH ER 380/380M Electronic Cash Register v2.2 DATE 08/15/2003 SUN TIME 03:15 PLU1 T1 $1.
Previous Item Void The previous item void function allows the correction of any item previously entered in the current transaction. 5 0 PLU #2 DATE 08/15/2003 SUN 1 0 0 PLU #1 2 0 0 PLU #4 PLU2 T2 $0.50 PLU1 T1 $1.00 PLU4 $2.00 VOID---------------------------PLU1 T1 -1.00 VOID---------------------------PLU2 T2 -0.50 TOTAL $2.00 CASH $2.00 CLERK 1 No.
Merchandise Return Merchandise returns usually are registered as part of a separate transaction, or as part of a transaction where other merchandise is sold. Press the RETURN key before entering the related PLU. Tax is credited if the item being returned is taxable. RETURN 5 0 0 PLU #1 RETURN 2 0 3 X/TIME 0 PLU #4 CASH RETURN 1 0 0 PLU #4 %1 CASH ER 380/380M Electronic Cash Register v2.2 DATE 08/15/2003 SUN TIME 03:15 MDSE RETURN********************* PLU1 T1 -5.
VOID Control Lock Position (Transaction Void) Most operations that can be performed with the control lock in the REG position, can also be done with the control lock in the VOID position. VOID position operations will adjust all sale totals, and the VOID (Transaction Void) position carries its own total on the Financial report. DATE 08/15/2003 SUN 1 2 0 0 0 0 PLU #1 PLU #4 CASH PLU1 T1 PLU4 TAX1 TOTAL CASH CLERK 1 No.000001 DATE 08/15/2003 SUN 1 2 0 0 0 0 TIME 03:15 $1.00 $2.00 $0.05 $3.
Subtotal Operations Subtotal Press the SBTL key at anytime during a transaction to view the total due, including tax and after adjustments. The display will indicate Sub for subtotal. Add Check (Tray Subtotal) In a cafeteria, use the ADD CHECK key to add multiple trays that are paid by a single individual (i.e. Dad pays all the trays for the family.) Press the ADD CHECK key after each order, and SBTL for the total of all orders. Finalize with any tender key as you would a normal sale.
Eat-In/Take-Out/Drive Thru Operations In a restaurant, EAT-IN, TAKE-OUT and DRIVE THRU keys can be set up to provide totals for each type of sale. The EAT-IN, TAKE-OUT and DRIVE THRU keys may also be set up to remove taxes. For example, if your state charges sales tax for food consumed on the premises, while not charging sales tax for food taken home, sales tax can be exempted with the TAKE-OUT key. See "DRIVE THRU / EAT IN / TAKE OUT - Function Key Options" on page 100 to set up tax status for these keys.
Tax Shift Operations When tax shift operations are performed, the shift light on the display will illuminate. • To charge a tax or taxes on a non-taxable item press the appropriate tax shift key or keys prior to making the non-taxable PLU entry. • To except a tax or taxes on a taxable item press the appropriate tax shift key or keys prior to making the taxable PLU entry. • To except a tax or taxes from an entire sale, press the appropriate tax shift key or keys prior to finalizing the transaction.
1 0 0 PLU #1 2 0 0 PLU #3 SBTL TAX 1 SHIFT DATE 08/15/2003 SUN PLU1 T1 PLU3 T12 TOTAL CASH CLERK 1 TIME 03:15 No.000001 $1.00 $2.00 $3.00 $3.00 00001 To Except Specific Taxes On Entire Sale TAX 2 SHIFT SBTL CASH 1 0 0 PLU #1 2 0 0 PLU #3 SBTL TAX EXEMPT DATE 08/15/2003 SUN PLU1 T1 PLU3 T12 TOTAL CASH CLERK 1 TIME 03:15 No.000001 $1.00 $2.00 $3.00 $3.
Tendering Operations Cash DATE 08/15/2003 SUN 1 2 0 0 0 0 PLU #1 PLU #4 CASH PLU1 T1 PLU4 TAX1 TOTAL CASH CLERK 1 No.000001 DATE 08/15/2003 SUN 1 0 0 PLU #1 2 0 0 PLU #4 SBTL 4 0 0 TIME 03:15 CASH PLU1 T1 PLU4 TAX1 TOTAL CASH CHANGE CLERK 1 $1.00 $2.00 $0.05 $3.05 $3.05 00001 Cash Tender (exact amount of purchase) TIME 03:15 No.000001 $1.00 $2.00 $0.05 $3.05 $4.00 $0.
DATE 08/15/2003 SUN 1 2 0 0 0 0 PLU #1 PLU #4 SBTL 4 0 0 TIME 03:15 CHECK PLU1 T1 PLU4 TAX1 TOTAL CHECK CHANGE CLERK 1 No.000001 DATE 08/15/2003 SUN $1.00 $2.00 $0.05 $3.05 $4.00 $0.95 00001 TIME 03:15 *** CHKCASH *** 1 0 0 0 CHECK CASH CHECK CASH CLERK 1 Check Tender with Change Check Cashing $10.00 -10.00 No.000001 00001 Charge Tendering and over tendering into charge keys is allowed.
Split Tender The drawer will not open until the final balance has been paid. 2 0 0 PLU #1 3 0 0 PLU #1 1 0 0 PLU #4 SBTL 2 0 0 CASH 1 0 0 CHECK CHARGE 1 DATE 08/15/2003 SUN PLU1 T1 PLU1 T1 PLU4 TAX1 TOTAL CASH TOTAL CHECK TOTAL CHARGE1 CLERK 1 TIME 03:15 No.000001 $2.00 $3.00 $1.00 $0.25 $6.25 $2.00 $4.25 $2.00 $2.25 $2.25 00001 Cash, Check & Charge Payments on the Same Transaction Post Tendering Post tendering is available for computing change after a sale has been finalized.
Receipt on Request If a customer requests a receipt after a sale has been finalized, a second depression of the CASH key will issue a complete buffered receipt. Training Mode A training mode is available so that you can operate the cash register without updating totals and counters. Note the following conditions: • Print the message "TRAINING MODE BEGIN" when training mode is activated. • Print the message "TRAINING MODE END" when training mode is exited.
Non-Add Number With the #/NS key, you can enter a memo number at any time and print the number on the printer paper. The non-adding number is not added to the sale, nor is it added to any register total, except the # key total itself. You can enter a number up of up to 9 digits. For example: 1 • Enter a number prior to a PLU entry to print a record of the item's SKU number. • Enter a number prior to a Check tender to print a record of the check number.
Received on Account Use the RECD ACCT key to record payments or loans to the cash drawer. You can enter more than one type of payment to the drawer. The Received on Account function can only be used outside of a transaction. DATE 08/15/2003 SUN TIME 03:15 RA 1 2 5 0 CASH 2 0 0 0 CHECK RA1 CASH CHECK RA1 CLERK 1 No.00001 $12.50 $20.00 $32.50 00000 RA Paid Out Use the PAID OUT key to record payments or loans from the cash drawer. You can enter more than one type of payment to the drawer.
Promo Function The PROMO key allows the operator to account for promotional items (i.e. buy two, get one free). By design, this key will remove the items cost from the sale, but not the count. In the example of buy two, get one free, the reported count remains three items, but the customer is only charged for two. 3 X/TIME PROMO TACO DATE 08/15/2003 SUN COKE 3X TACO T1 COKE T1 TACO TIME 03:15 Promo Entry @0.89 $2.67 $0.69 *** PROMO *** CASH TACO T1 TAX1 TOTAL CASH CLERK 1 No.000001 -0.89 $0.
Currency Conversion If you normally accept currency from a neighboring nation, you can program the SAM4S ER-380/ER380M to convert the subtotal of a sale to the equivalent cost in the foreign currency. Four foreign currency conversion keys are available. See "Function Key Assignment Programming" on page 61 to place currency conversion keys on the keyboard. You also need to program the conversion factor. For example, if the US dollar (home currency) is worth 1.
Food Stamp Operations The SAM4S ER-380/ER-380M can be set up to sort food stamp eligible merchandise and accept food stamp payments. See "Function Key Assignment Programming" on page 61 to place the necessary function keys (F/S SHIFT, F/S SUB, F/S TEND) on the keyboard. You will also need to set food stamp eligibility status for each open or preset PLU (see "Program 100 - PLU Status Programming" on page 71.
Scale Operations The SAM4S ER-380/ER-380M can be interfaced to an optional load-cell scale, allowing direct entry of an item's weight by using the SCALE key. If you attempt an entry into a PLU that has been programmed to require scale entry, (see "Program 100 - PLU Status Programming" on page 71) an error tone will sound and you will be prompted to make a scale entry. Direct Scale Entry Place a product on the scale and press the SCALE key to display the weight on the cash register.
Scale With Automatic Tare Entry Place a product on the scale, enter the preprogrammed tare number and press the SCALE key. The weight of the item and the tare will display on the scale display, however the weight, less the tare, will appear on the cash register display. For example, if the tare is 0.25 lb. and the product weight is 1.25 lb, then the scale will display 1.50 lbs., but the register will automatically subtract the tare and display 1.25 lbs.
50 • Operations ER 380/380M Electronic Cash Register v2.
Management Functions Introduction All Management Functions take place with the control lock in the X position. In this way only those with the correct key will have access to these functions. Some register operations may be programmed to require the control lock in the X position in order to operate. All reports require a key that will access the X or Z position. ER 380/380M Electronic Cash Register v2.
Cash Declaration If compulsory cash declaration is required, you must declare the count of the cash drawer prior to taking X or Z financial and clerk reports. You can enter the cash drawer total in one step, or to facilitate the counting of the cash drawer, you can enter each type of bill/coin and checks separately and let the register act as an adding machine. You can also use the X/TIME key to multiply the denomination of currency times your count.
Or, enter each denomination separately: 1. Turn the control lock to the X or Z position (depending upon the type of report you are taking.) 2. Enter 90 and press the SBTL key. 9 3. SBTL Enter the total of pennies: 7 4. 0 6 CASH If you wish you can multiply the count times the denomination. For nickles, for example, enter: 3 0 5 CASH TIME 03:15 *** CASH DECLARATION *** CASH $0.76 CASH $1.50 CHECK $12.00 CHECK $8.00 INPUT AMT $22.26 DRAWER TTL $23.53 DIFFERENCE -1.27 CLERK 1 No.
System Reports System reports are divided into two basic categories: • X reports, which read totals without resetting • Z reports, which read totals and reset them to zero Most reports are available in both categories. Some reports, such as the Cash-in-Drawer report and the From-To PLU report are available only as X reports. Some reports also provide identical but separate period to date reports.
Report Table Electronic Journal reports are shown on the following page.
Electronic Journal Reports Report Number Report Mode PRINT EJ 300 PRINT EJ CASH Key Sequence X Control Lock Position X 301 X X 301 -SBTL PRINT EJ CHECK 302 X X 302 -SBTL PRINT EJ MISC/T 303 X X 303 -SBTL PRINT EJ % 304 X X 304 -SBTL PRINT EJ RA/PO 305 X X 305 -SBTL PRINT EJRETURN PRT EJ EC/VOID 306 X X 306 -SBTL 307 X X 307 -SBTL PRINT EJ NO SALE PRT EJ CANCEL 308 X X 308 -SBTL 309 X X 309 –SBTL 401-10 X X/Z 401-SBTL ~ 410-SBTL 399 Z Z 399- SBTL Repo
S-Mode Programming Overview A separate key, marked “C” will access the hidden S key lock position one position clockwise from the P key lock position. Caution: For information security, distribute the “C” key only to owners or managers who will need to use these procedures. The following secure procedures are performed in the S-Mode.
Clearing Memory Before you use your ER-380/ER-380M for the first time, you must perform a memory all clear to insure that all totals and counters are cleared and that the default program is installed. CAUTION: The procedures described in this area are security sensitive. Clearing the ER-380/ER-380M memory after the register is put into service will erase all programming as well as totals and counters.
Clear Grand Total 1. Turn the control lock to the S position. 2. Enter 30 and press the SBTL key. 3 0 SBTL Clear PLU File 1. Turn the control lock to the S position. 2. Enter 40 and press the SBTL key. 4 0 SBTL Self Tests Self-tests can be performed to check the functions of the register. 1. Turn the control lock to the S position. 2. Enter the test number from the chart below and press the SBTL key.
EPROM Information The ER-380/ER-380M register software is loaded in an EPROM (erasable programmable read only memory). This procedure will provide a receipt with the current version, date and checksum for the EPROM. 1. Turn the control lock to the S position. 2. Enter 50 and press the SBTL key. 5 3. 0 SBTL After a short delay, the register will print a receipt as in the example below: DATE 10/15/2003 SUN TIME 08:37 ER-380 EPROM INFO. VERSION : USA 1.
Function Key Assignment Programming Function keys may be relocated, inactivated or changed with this program. For example, you may wish to place functions, such as TAX SHIFT 3 and CURRENCY CONVERSION, which are not placed on the default keyboard. Or perhaps, you may wish to remove a function, such as CANCEL, for security reasons.
Function Key Codes Code Function 1 ~ 12 NLU 1 ~ 12 39 CHARGE 5 66 MACRO 8 13 Numeric 1 40 CHARGE 6 67 MACRO 9 14 Numeric 2 41 CHARGE 7 68 MACRO 10 15 Numeric 3 42 CHARGE 8 69 MDSE RETURN 16 Numeric 4 43 CHARGE # 70 PAID OUT 1 17 Numeric 5 44 CHECK CASHING 71 PAID OUT 2 18 Numeric 6 45 CHECK 72 PAID OUT 3 19 Numeric 7 46 CLEAR 73 RECT FEED 20 Numeric 8 47 CLERK 74 PROMO 21 Numeric 9 48 CURR. CONV. 1 75 REC ON ACCT 1 22 Numeric 0 49 CURR. .CONV.
RS-232 Communication Option Programs You must define the device that is attached to the RS-232C communications port, and the options for the device. 1. Turn the control lock to the S position. 2. Enter 8 0 and press the SBTL key. 3. Refer to the chart RS-232C option chart that follows and enter the number of the address you wish to program and press the X/TIME key. 4. Enter the value that represents your selection and press the CASH key. 5.
Address Option Value 6 Initial Feeding Line KP 0 - 20 7 End Feeding Line KP 0 - 20 8 Not used 9 Not used 10 Scale Type Printer Type 11 Selection 0 NCI 1 CAS 0 NONE 1 SRP-270/SAM4S ELLIX10 2 SRP-350/SAM4S ELLIX20 3 SRP-500 ER-380M Second RS-232C Port Programming The ER-380M includes a standard second RS-232C port. The second port is set in the same manner as the first, using program 81: 1. Turn the control lock to the S position. 2. Enter 8 1 and press the SBTL key. 3.
P-Mode Programming Default Program The ER-380/ER-380M arrives with a default or generic program already installed. Program options are set to 0 (Zero), unless otherwise noted, which means the machine can be operated immediately after a RAM clear procedure is performed. For example: • All keyboard PLUs are preset at “0” with preset override allowed, default option status programming of "0000000". • All system options are set to 0 in default programming, unless otherwise noted.
Tax Programming The ER-380/ER-380M has the capability to support four separate taxes. Taxes can be calculated as either a straight percentage rate of between .001% and 99.999%, or a 60 break point tax table. Each tax may be either an add-on tax (added to the cost of a taxable item), or a value added tax (VAT) that is included in the price of the item. Tax rate 4 may be set to function as the Canadian Goods & Services Tax (GST). If Tax 4 is designated as GST, table programming for the rate is not allowed.
Straight Percentage Tax Rate Programming When tax requirements may be met using a straight percentage rate, use the following method to program a tax as a straight percentage. Programming Straight Percentage Tax Rates and Status 1. Turn the control lock to the P position. 2. If the tax is a percentage rate, with a decimal. (0.000-99.999). It is not necessary to enter preceding zeros. For example, for 6%, enter 06.000 or 6.000. 3. For the type of tax: 4.
Tax Table Programming In some cases, a tax that is entered as a percentage does not follow exactly the tax charts that apply in your area (even if the tax chart is based on a percentage). In these cases, we recommend that you enter your tax using tax table programming. This method will match tax collection exactly to the break points of your tax table. Before programming, obtain a copy of the tax table you wish to program.
Tax Table Programming Example - Illinois 6% Tax Table Break point Differences Tax Charged Sale Dollar Range $0.00 $0.00 - $0.10 $0.01 $0.11 - $0.21 11 $0.02 $0.22 - $0.38 17 $0.03 $0.39 - $0.56 18 $0.04 $0.57 - $0.73 17 $0.05 $0.74 - $0.91 18 $0.06 $0.92 - $1.08 17 $0.07 $1.09 - $1.24 16 $0.08 $1.25 - $1.41 17 $0.09 $1.42 - $1.58 17 $0.10 $1.59 - $1.74 16 $0.11 $1.75 - $1.91 17 $0.12 $1.92 - $2.08 17 $0.13 $2.09 - $2.24 16 $0.14 $2.25 - $2.
PLU Programming All PLUs, whether they are registered by pressing a PLU key on the keyboard, or by entering the PLU number and pressing the PLU key, have the same programming options. These options are set through separate programs: • “Program 100 - PLU Status Programming" determines whether the PLU is open, preset or inactive. Also selected here are tax, food stamp, scale, negative, single item, hash, gallonage, and compulsory number entry options.
Program 100 - PLU Status Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 1 0 0, press the SBTL key. 1 3.
PLU Status Chart Address Program Option Value = N1 Not Used 0 0 N2 Not Used 0 0 PLU is food stamp eligible? N3 PLU is negative item? PLU is hash? PLU is single item? N4 Compulsory non-add number? PLU is gallonage? PLU is inactive? N5 PLU is scalable? PLU is auto-scale entry? Print PLU on receipt? N6 Print item’s price on receipt? PLU is disabled PROMO function? N7 PLU counter is not reset when a PLU Z report is done? PLU is preset override in MGR control? PLU is taxable by rate 2? N8
PLU Options - Reference Information Option Description PRESET OVERRIDE If Yes, you can enter a price to override the preset price. FOOD STAMP ELIGIBLE Select Yes to accumulate a total of food stamp eligible items in the current sale. The total can be viewed by pressing the F/S SUB key and food stamps can be tendered with the F/S TEND key. HASH Items designated with HASH status add to the current sale, but do not add to the registers grand total.
Program 110 - PLU Auto Tare Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 1 1 0, press the SBTL key. 1 3.
Program 150 - PLU Group Assignment Each PLU may report to any three of 20 groups. Group totals appear on reports, so that you can track sales of different types of items. A group can also be used to designate items that are to print on an optional kitchen printer. Note: The PLU will report to group "1", if not programmed to report to another group. 1. Turn the control lock to the P position. 2. To begin the program, enter 1 5 0, press the SBTL key. 1 3.
Program 200 - PLU Price/HALO Programming If a PLU is open, set the HALO (high amount lock out) here. If a PLU is preset set the preset price here. If a PLU is set with gallonage status, enter the price per gallon here. (Enter price per gallon in tenths of a penny, i.e. 1299 for $1.29 9/10 per gallon.) 1. Turn the control lock to the P position. 2. To begin the program, enter 2 0 0, press the SBTL key. 2 3.
Program 300 - PLU Descriptor Programming 1. Turn the control lock to the P position 2. To begin the program, enter 3 0 0, press the SBTL key. 3 3. 0 0 SBTL Select the PLU you wish to program in one of the following ways: • Press a PLU key on the keyboard, or PLU • Enter the number of the PLU and press the PLU key. PLU 4. Enter up to 12 three-character codes and press the X/TIME key. (See “Descriptor Code Chart” on page 78.) Enter up to 12 threecharacter codes 5.
Descriptor Code Chart CHAR Ç ü é â ä à å ç ê ë CODE 001 002 003 004 005 006 007 008 009 010 CHAR è ï î ì Ä Å É æ Æ ô CODE 011 012 013 014 015 016 017 018 019 020 CHAR ö ò û ù ÿ Ö Ü ¢ £ ¥ CODE 021 022 023 024 0250 026 027 028 029 030 CHAR € SPACE ! " # $ % & ' ( CODE 031 032 033 034 035 036 037 038 039 040 CHAR CODE ) 041 * 042 + 043 , 044 045 .
Program 350 - PLU Link Programming PLU link programming allows you to link a PLU to another PLU, so that registration of the first PLU will automatically trigger registration of the linked PLU. For example, you may wish to link a bottle deposit with the sale of beverages, or you may wish to register a group of items normally sold together. 1. Turn the control lock to the P position. 2. To begin the program, enter 3 5 0, press the SBTL key. 3 3.
Program 400 – PLU Delete Programming NOTE: To delete a PLU, all totals for the PLU must be cleared from Z reports (including Stock and PLU reports.) 1. Turn the control lock to the P position. 2. To begin the program, enter 4 0 0, press the SBTL key. 4 3.
System Option Programming Refer to the “System Option Table” to review the system options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing memory all options settings are automatically set to 0, and because your most likely option selections require a status setting of 0, you do not need to program this section unless you wish to change the default status. Programming a System Option 1. Turn the control lock to the P position. 2.
System Option Table Address SYSTEM OPTION VALUE 1 Beeper is active? Yes = 0 No = 1 2 Clerk sign on method is: 3 4 Clerks are: Direct entry = 0 Code entry = 1 Pop-up = 1 Stay down = 0 Enforce closed drawer for register operation? Yes = 0 No = 1 Open drawer alarm is active? Yes = 2 No = 0 5 The number of seconds before the open drawer warning tone sounds (default is 30 seconds).
Address 11 12 13 14 SYSTEM OPTION VALUE Date format is: Percentage and Tax calculations will: MMDDYY = 0(default) DDMMYY = 1 YYMMDD = 2 Round up at 0.005 = 0(default) Always round up = 1 Always round down = 2 Split price calculations will: Round up at 0.
Address SYSTEM OPTION VALUE Display “add” price of linked item? Yes = 1 No = 0 Allow Swedish round on subtotal? Yes = 2 No = 0 22 Allow Swedish round on cash? Yes = 1 No = 0 23 Electronic Journal enable Yes = 1 No = 0 Prompt operator when Electronic Journal is full? Yes = 0 No = 2 Stop operations when Electronic Journal is full? Yes = 4 No = 0 Send only negative entries to Electronic Journal? Yes = 1 No = 0 Send reset report to Electronic Journal? Yes = 2 No = 0 Disable Cash Declaration
System Options - Reference Information # Option Description 2 Clerk sign on method is Direct Entry or Code Entry For direct entry, enter the clerk code and press the CLERK key. For code entry, press the CLERK key, enter the clerk code and press the CLERK key. 6 Allow the post tender function Select Y to allow re-tendering should a second change calculation become necessary. Re-enter the tendered amount and press the CASH key to show the new change computation.
Print Option Programming Refer to the “Print Option Table” to review the print options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing memory all options settings are automatically set to 0, and because your most likely option selections require a status setting of 0, you do not need to program this section unless you wish to change the default status. Programming a Print Option 1. Turn the control lock to the P position. 2.
Print Option Table Address 1 PRINT OPTION VALUE Print media total on clerk report? Yes = 1 No = 0 Yes = 0 No = 2 Print tax symbol? 2 3 4 5 Void/Return totals will print on the Financial report? Yes = 0 No = 1 Audaction total will print on the Financial report? Yes = 2 No = 0 Print PLU Report at the beginning of Financial report? Yes = 4 No = 0 Skip media totals with zero activity on the Financial report? Yes = 0 No = 1 Skip media totals with zero activity on the Clerk report? Yes = 0 No =
Address 10 PRINT OPTION VALUE Print Gross total on the X Financial report? Yes = 0 No = 1 Yes = 0 No = 2 Yes = 1 No = 0 Print Gross total on the Z Financial report? 11 Print the subtotal without tax on the receipt? Tax amount to print on receipt is: 12 13 Combine = 2 Itemize = 0 Print the tax amount on receipt? Yes = 0 No = 1 Print taxable totals? Yes = 2 No = 0 Print the tax rate? Yes = 4 No = 0 Print a breakdown of the VAT eligible sale? Yes = 1 No = 0 Print training mode message on t
21 Print preamble message on receipt? Yes = 0 No = 1 Print postamble message on receipt? Yes = 0 No = 2 22 NOT USED 23 Print average items per customer on the Financial report? Yes = 0 No = 1 Print average sales per customer on the Financial report? Yes = 0 No = 2 Allow a second receipt for the same transaction? Yes = 1 No = 0 Priority print by group on the kitchen printer? Yes = 2 No = 0 Print the PLU number and descriptor on the receipt? Yes = 4 No = 0 Do not print when polling reports?
Print Options - Reference Information # Option Description 1 Print media totals on clerk report Select Yes to print media totals for each clerk, thus allowing clerk cash drawer accountability. Print tax symbol Select No to remove the tax symbol (i.e."T1") from the print and display. 4 Print PLU sale item number? If Yes, each receipt will print the total number of PLU items sold in the transaction.
# Option Description 24 Priority print by group on the kitchen printer? If Yes, the group to which the item is assigned determines the order in which items appear on a kitchen requisition, i.e. items reported to group 1 will print before items reported to group 2. ER 380/380M Electronic Cash Register v2.
Function Key Programming Three programs are used to program function keys: • Program 70 - is used to set individual options for each function key • Program 80 - is used to program a 12-character alphanumeric descriptor. In the case of the #/No Sale key, provision is made to program a separate descriptor for the # and No Sale functions. • Program 90 - is used to set a high amount limit (HALO).
Program 80 - Function Key Descriptor 1. Turn the control lock to the P position. 2. To begin the program, enter 8 0, press the SBTL key. 8 3. 0 SBTL Enter up to 12 three-character codes and press the function key you are programming. (See “Descriptor Code Chart” on page 78.) Enter up to 12 threecharacter codes 4. FUNCTION KEY To program additional function keys, repeat from step 3, or press the CASH key to finalize the program.
Program 90 - Function Key HALO Use Program 90 to program a high amount lock out (HALO) for a function key. Only specific keys require this program. For example, you can set a HALO for the CASH, CHECK or CHARGE keys. Refer to the specific function key programming information in this chapter to determine when the HALO option is available. Note: An 8 digit HALO has a maximum entry of $500,000.00. 1. Turn the control lock to the P position. 2. To begin the program, enter 9 0, press the SBTL key. 9 3.
Instructions for Currency Conversion Rate - Program 90 1. Turn the control lock to the P position. 2. To begin the program, enter 9 0, press the SBTL key. 9 3. 0 SBTL Enter the exchange rate of up to 7 digits (do not enter the decimal point), and then enter a number from 0 to 7 to indicate the decimal position. See "Currency Exchange Rate Programming Examples" below. Exchange Rate 4. Decimal Position Press the function key on the keyboard you wish to program. FUNCTION KEY 5.
ADD CHECK - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 N2 N3 SBTL N1 N2 N3 ADD CEHCK CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Compulsory before tendering? Yes = 2 No = 0 Advance the consecutive # when this function is used? Yes = 0 No = 4 Delete the pre/postamble when this function is used? Yes = 1 No = 0 Exempt tax 1? Yes = 2 No = 0 Exempt tax 2? Yes = 4 No = 0 Exempt tax 3? Yes = 1 No = 0 Exempt tax 4? Yes = 2 No = 0
CASH - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 N2 N3 SBTL N1 N2 N3 CASH CASH OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X control lock position only? Yes = 2 No = 0 Disable under tendering? Yes = 4 No = 0 Open cash drawer? Yes = 0 No = 1 Exempt tax 1? Yes = 2 No = 0 Exempt tax 2? Yes = 4 No = 0 Exempt tax 3? Yes = 1 No = 0 Exempt tax 4? Yes = 2 No = 0 ER 380/380M Elec
CHARGE 1-8 - Function Key Options Repeat for another function 7 0 Address SBTL N1 N2 N3 N4 N5 CHARGE 1-8 OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X control lock position only? Yes = 2 No = 0 Disable under tendering? Yes = 4 No = 0 Open cash drawer? Yes = 0 No = 1 Allow over tendering? Yes = 2 No = 0 Non-add # entry compulsory? Yes = 4 No = 0 Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exempt tax 3? Yes =
CHECK - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 N2 N3 SBTL N1 N2 N3 N4 CHECK CASH OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X control lock position only? Yes = 2 No = 0 Disable under tendering? Yes = 4 No = 0 Open cash drawer? Yes = 0 No = 1 Exempt tax 1? Yes = 2 No = 0 Exempt tax 2? Yes = 4 No = 0 Exempt tax 3? Yes = 1 No = 0 Exempt tax 4? Yes = 2 No = 0 = SUM =
DRIVE THRU / EAT IN / TAKE OUT - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 SBTL N1 N2 DRIVE THRU CASH Repeat for another function 7 0 SBTL N1 N2 EAT IN CASH Repeat for another function 7 0 Address N1 N2 100 • P-Mode Programming SBTL N1 N2 TAKE OUT CASH OPTION VALUE Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exempt tax 3? Yes = 4 No = 0 Exempt tax 4? Yes = 1 No = 0 = SUM ER 380/380M Electronic Cash Register v2.
ERROR CORRECT - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 SBTL N1 ERROR CORRECT CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 = SUM = SUM F/S Subtotal - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 SBTL N1 F/S SBTL CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 ER 380/380M Electronic Cash Register v2.
F/S TEND - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 N2 SBTL N1 102 • P-Mode Programming F/S TEND N3 CASH OPTION VALUE Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exempt tax 3? Yes = 4 No = 0 Exempt tax 4? Yes = 1 No = 0 The tender is allowed in any amount? Yes = 2 No = 0 Food stamp change is issued in: N3 N2 Open cash drawer? Cash = 4 Food Stamps = 0 = SUM Yes = 0 No = 1 ER 380/380M Electronic Cash Register v
#/NS - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address SBTL N1 N2 N3 N4 #/NS CASH OPTION VALUE No Sale is inactive? Yes = 1 No = 0 No Sale active in X control lock position only? Yes = 2 No = 0 No Sale inactive after non-add # entry? Yes = 4 No = 0 Enforce non-add # entry at start of sale? Yes = 1 No = 0 Print when a NO SALE is performed? Yes = 0 No = 2 Non-add # entries are prohibited? Yes = 4 No = 0 N3 Compulsory non-add entry must match
PROMO - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 N2 SBTL N1 N2 PROMO CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Taxable by rate 1? Yes = 4 No = 0 Taxable by rate 2? Yes = 1 No = 0 Taxable by rate 3? Yes = 2 No = 0 Taxable by rate 4? Yes = 4 No = 0 = SUM = SUM PAID OUT 1-3 - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 A
RECD ON ACCT 1-3 - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 SBTL N1 R/A CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 = SUM = SUM SCALE - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 N2 SBTL N1 N2 N3 CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0
SUBTOTAL - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 SBTL N1 SBTL CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Subtotal is Compulsory Yes = 2 No = 0 = SUM = SUM TAX EXEMPT - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 N2 106 • P-Mode Programming SBTL N1 N2 TAX EXEMPT CASH OPTION VALUE Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exempt tax 3? Yes = 4 No
VOID - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 SBTL N1 VOID CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 = SUM = SUM WASTE - Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 SBTL N1 WASTE CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 ER 380/380M El
%1-%5 Function Key Options Options - Program 70 (P-Mode) Repeat for another function 7 0 Address N1 N2 N3 N4 N5 SBTL N1 N2 N3 N4 N5 OPTION VALUE Allow % key preset override active in X control lock position only? Yes = 1 No = 0 Not affect Net Sales Total? Yes = 2 No = 0 Reduce (or increase) the food stamp subtotal by % entry? Yes = 1 No = 0 Allow only one time subtotal entry? Yes = 2 No = 0 Allow multiple amount discounts (coupons) without pressing subtotal? Yes = 4 No = 0 %/Amount
Clerk Programming Clerks (which may be used as cashiers), have the following programming options. These options are set through separate programs: • Program 800 - Secret Code programming determines the code that is used for clerk sign on if a code entry sign on method is selected in system option #2 (See "System Option Programming" on page 81.
Program 810 - Clerk Descriptor Programming 1. Turn the control lock to the P position. 2. To begin the program, enter 8 1 0, press the SBTL key. 8 3. 1 0 SBTL Enter the number (1-10) of the clerk you wish to program; press the X/TIME key. X/TIME 4. Enter up to 12 three-character codes and press the X/TIME key. (See “Descriptor Code Chart” on page 78.) ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ 5. SBTL Press the CASH key to finalize the program.
Group Programming 20 Group totals are available to accumulate totals of individual PLUs that are assigned to each group. Each PLU can be assigned to one, two or three different groups. (See “Program 150 - PLU Group Assignment” on page 75 to program PLU groups for each PLU.) • Use program 900 to assign a group status, i.e. a group can be set to not add to the total of all groups, or a group can be used to designate like items for kitchen printer assignment.
Programming Group Descriptors 1. Turn the control lock to the P position. 2. To begin the program, enter 9 1 0, press the SBTL key. 9 3. 1 0 SBTL Enter the number (1-20) of the group you wish to program; press the X/TIME key. X/TIME 4. Enter up to 12 three-character codes and press the X/TIME key. (See “Descriptor Code Chart” on page 78.) ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ 5. SBTL To program additional groups, repeat from step 3, or press the CASH key to finalize the program.
Miscellaneous Programming Macro Key Sequence Programming Macros are special function keys that are used to execute a sequence of key depressions. For example, a macro might be used to execute a string of reports or to automatically tender a preset amount. Up to ten different macros may be placed on the keyboard. (See "Function Key Assignment Programming” on page 61 to place macros on the keyboard.) To Program a Macro 1. Turn the control lock to the P position. 2.
Programming the Macro Name Up to ten function locations may be designated as Macro keys. You may wish to program a name for a macro. For example if a macro executes a series of commands to produce daily reports, you can program the descriptor “DAILY”, so the macro can easily be identified. Macro names can also be helpful when looking at keyboard layout information with the PC communication utility. 1. Turn the control lock to the P position. 2. To begin the program, enter 7 1 1, press the SBTL key.
Logo Descriptor Programming Programming the Receipt A preamble message of up to six lines can be printed at the top of each receipt; a postamble message of up to six lines can be printed at the bottom of each receipt, a separate message can be printed on the DataTran Credit/Debit draft receipt and an endorsement message of up to ten lines can be printed when a check is endorsed on an optional slip printer. Each line can consist of up to 32 characters. 1. Turn the control lock to the P position. 2.
NLU Code Number Programming NLU are fixed keys on the keyboard (like traditional department keys) that access specific PLUs. On the default keyboard, there are 12 NLU keys and the PLU# assigned to the NLU key is the same, i.e. NLU key number one is PLU #1. However, with this program, you can assign any PLU number you wish to any one of the 12 possible NLU keys. Programming the NLU Code Number 1. Turn the control lock to the P position. 2. To begin the program, enter 1 0 0 0, press the SBTL key. 1 3.
Cash-In-Drawer Limit Programming You can set a cash-in-drawer limit. When cash in drawer exceeds the limit a warning will display on the screen. You must press CLEAR to remove the warning and continue operations. The warning will continue to appear at the completion of every transaction with the limit exceeded, until you use the PAID OUT function to remove cash from the drawer. Programming the Drawer Limit 1. Turn the control lock to the P position. 2.
Date and Time Programming Use this program to set the clock and calendar on your ER-380/ER-380M. The date changes automatically. After initial setting, time changing will probably be required only for beginning and ending daylight savings time. Programming the Date and Time 1. Turn the control lock to the P position. 2. To begin the program, enter 1 3 0 0, press the SBTL key. 1 3. 0 SBTL H M M X/TIME Enter the date in MM(month) DD(day) and YY(year) format. Press the X/TIME key: M 5.
Scale Tare Weight Programming A tare is the amount of weight representing the container, or package when items are sold by weight. You can pre-program five tare weights, representing the weight of different containers. When you place an item and a container on optional scale, you can enter the tare number to automatically subtract the pre-programmed tare weight. If you choose to use tare #5 for manual tare weight entry, do not enter a weight for tare #5. (See TARE.) 1.
Machine Number Programming The machine number is printed on the register receipt. Program a machine number so that any receipt can be identified with the store or register where the transaction took place. Programming the Machine Number 1. Turn the control lock to the P position. 2. To begin the program, enter 1 6 0 0, press the SBTL key. 1 3. 6 0 0 SBTL Enter a machine number (up to 5 digits); press the X/TIME key. X/TIME 4. Press the CASH key to finalize the program.
Program Scans Since much time and energy has been invested in the planning and programming of your ER-380/ER380M, it is advisable to print a hard copy of the final program for future reference. This copy should be kept in a safe place. 1. Turn the control lock to the P position. 2. To print a program scan, enter 1 5, press the SBTL key. 1 3. Refer to the chart below and enter a digit to represent the segment of the program you wish to print; press the X/TIME key. X 4.
122 • P-Mode Programming ER 380/380M Electronic Cash Register v2.
Sample Reports Financial Total and count of all positive PLUs Total and count of all Negative PLUs Total of +PLU and –PLU sales Total of Nontaxable sales Total of tax eligible sales for each sale tax Total of tax collected for each tax Total exempted sales for each tax Total sales for each type of destination Total and count for each % function key (i.e. discounts & coupons) DATE 06/20/2003 WED TIME 13:32 X 1 REPORT 00001 -------------------------------FINANCIAL +PLU TTL 179.56 $288.60 -PLU TTL 10 -20.
continued from previous page Total and count for each % function key (i.e. discouts & coupons) % 2 % 3 % 4 % 5 Net Sales Credited tax for each tax. (Tax is credited for negative taxable sales, i.e. mdse return transactions.) NET SALE CREDIT TAX1 CREDIT TAX2 CREDIT TAX3 CREDIT TAX4 Food stamp change credited to sales FD/S CREDIT RETURN Total and count for each type of transaction correction.
Total and count of items sold with HASH status. Count of No Sales. Total of numbers entered into the nonadd key Total and count of expected CASH, CHECK in drawer continued from previous page HASH TTL NOSALE NON ADD # CASH-IN-D CHECK-IN-D FD/S-IN-D CHG1-IN-D CHG2-IN-D Total and count for each CHARGE in drawer. CHG3-IN-D CHG4-IN-D CHG5-IN-D CHG6-IN-D CHG7-IN-D CHG8-IN-D CHG1 SALES CHG2 SALES Total and count for each CHARGE key.
Total of CASH, CHECKS and CHARGES in drawer. Total and count for PROMO,WASTE Number of transactions and total activity in Training Mode Average number if items per customer, and average dollar sales per customer continued from previous page DRWR TTL PROMO $216.69 1 $1.50 WASTE 8 $12.50 TRAIN TTL 5 $62.59 AVG ITEM/CUST 7.29 AVG $/CUST $10.81 ******************************** GRAND $375.63 ETHAN No.000209 00000 Grand total 126 • Sample Reports ER 380/380M Electronic Cash Register v2.
Time Time Period Number of Transactions Net sales in this period. Percentage of total sales Number of Transactions all periods Net sales in all periods. DATE 06/20/2003 WED TIME 15:48 X 1 REPORT 00001 -------------------------------TIME 13:00-13:59 CNT 17 SALES AMT $183.85 SALES RATE 65.39% 14:00-14:59 CNT 9 SALES AMT $97.33 SALES RATE 34.61% ******************************** TOTAL CNT 26 TOTAL AMT $281.18 ETHAN No.000236 00000 ER 380/380M Electronic Cash Register v2.
PLU PLU number PLU Descriptor Count and sales total. Percentage of total sales (optional) Total activity for all PLUs Total sales for all PLUs. 128 • Sample Reports DATE 06/20/2003 WED TIME 15:33 X 1 REPORT 00001 -------------------------------ALL PLU PLU#1 HAMBURGER CNT 28 $42.00 SALES RATE 15.64% PLU#2 DBL BURGER CNT 40 $99.75 SALES RATE 37.14% PLU#4 COKE CNT 26 $38.85 SALES RATE 14.46% PLU#5 SPRITE CNT 18 $13.42 SALES RATE 5.00% PLU#7 ROAST CNT 19.16 $30.47 SALES RATE 11.34% PLU#28 UNLEADED CNT 32.
Clerk Note: Media totals can be printed for each clerk, if selected in Print Option Programming. Clerk Name Number of Transactions Net sales for this clerk Drawer total for this clerk DATE 06/20/2003 WED TIME 15:36 X 1 REPORT 00001 -------------------------------ALL CLERK ETHAN NET SALE 10 $155.23 DRWR TTL $109.81 -------------------------------ZACH NET SALE 5 $45.14 DRWR TTL $43.22 -------------------------------ANNA NET SALE 4 $78.75 DRWR TTL $67.03 -------------------------------LAURA NET SALE 2 $0.
Individual Clerk Clerk Name Number of Transactions Net sales for this clerk Drawer total for this clerk 130 • Sample Reports DATE 06/20/2003 WED TIME 15:36 X 1 REPORT 00001 -------------------------------INDIVIDUAL CLERK ETHAN NET SALE 10 $155.23 DRWR TTL $109.81 -------------------------------ETHAN No.000218 00000 ER 380/380M Electronic Cash Register v2.
Groups Group Descriptor Number of items sold in this group Net sales for this group Number of items sold in all groups. Net sales for all groups. DATE 06/20/2003 WED TIME 15:34 X 1 REPORT 00001 -------------------------------GROUP GROUP : 1 FOOD CNT 68 SALES AMT $141.75 GROUP : 2 DRINK CNT 44 SALES AMT $52.27 GROUP : 3 REST. CNT 112 SALES AMT $194.02 GROUP : 5 STORE CNT 19.16 SALES AMT $30.47 GROUP : 8 MDSE CNT 58.40 SALES AMT $44.11 GROUP : 9 STORE MDSE CNT 77.56 SALES AMT $74.
Balancing Formulas 132 • Sample Reports +/- Net Sales $ Example = PLU Sales Total $ + Tax 1 $ + Tax 2 $ + Tax 3 $ + Tax 4 $ + Sale Coupon Amouts $ + Sale Percent Discounts $ + Sale Surcharge Amounts $ = Net Sales $ +/- Gross Sales $ Example = Net Sales $ + Negative PLU Total $ + Item Coupon Total $ + Item Percent Discount $ + Sale Coupon Amounts $ + Sale Percent Discounts $ + Credit Tax 1 $ + Credit Tax 2 $ + Credit Tax 3 $ + Credit Tax 4 $ +
Integrated Payment Appendix (380M Only) One Day Example of Credit Authorization Open Batch NOTE: To present things in a logical order, OPEN BATCH is shown at the beginning of the day, but in practical day-to-day operation it is recommended to open a new batch right after closing today’s batch, so it is ready to go for the next day. 1. Turn the control lock to the Z position. 2. Enter 501, press SBTL. 3. The message “WAITING RESP.” displays momemtarily, then the message “REPORT MODE” returns.
Sample Transaction 1. Register a normal transaction. Press the appropriate CHARGE key. The message ‘SLIDE CARD” displays: 2. Swipe the card. The message “SLIDE CARD.” continues to displays until the card verification is complete. 3. When verification is complete, the draft is printed. Note: If multiple documents are to be printed, the message “CLEAR / CASH” displays. Tear off the printer paper, and press CASH to resume printing.
Manual Card Entry 1. Register a normal transaction. Press the appropriate CHARGE key. The message ‘SLIDE CARD” displays. 2. If card will not read, press CLEAR once, the message “ENTER ACCT NO” displays. 3. Enter the account number and press CASH (or press Clear twice to abort the transaction.) 4. The message “ENTER EXP DATE” displays. Enter the 4-digit expiration date and press CASH. 5. When verification is complete, the draft is printed.
Void Transaction Transaction Void allows a transaction to be removed from the batch and not reported to the cardholder statement. 1. Turn the keylock to the VOID position. 2. Register a normal transaction. 3. Press the appropriate CHARGE key. The message “SLIDE CARD” displays 4. Swipe the card. The message “ENTER APP CODE” displays. 5. Enter the authorization code printed for the transaction to be voided, press CASH. . The message “ENTER REF NO” displays.
Close Batch NOTE: To present things in a logical order, OPEN BATCH is shown at the beginning of the day, but in practical day-to-day operation it is recommended to open a new batch right after closing today’s batch, so it is ready to go for the next day. 1. Turn the control lock to the Z position. 2. Enter 502, press SBTL. 3. The message “WAITING RESP.” displays momemtarily. When communication is complete, the Local Batch Status prints and the batch is closed. The message “REPORT MODE” returns.
Reset Mode Procedures DataTran Function Table Function Procedure Initialize EFT Z-Mode: Enter 500, press SBTL Open Batch Z-Mode: Enter 501, press SBTL Close Batch Z-Mode: Enter 502, press SBTL Clear Current Batch Z-Mode: Enter 503, press SBTL Change Batch Number Z-Mode: Enter 504, press SBTL Issue Local Total Z-Mode: Enter 505, press SBTL Issue Transaction Z-Mode: Enter 506, press SBTL Issue Batch Status Z-Mode: Enter 507, press SBTL Dial In Load Z-Mode: Enter 508, press SBTL Dial Out Lo
Chg Batch Number Z-Mode: Enter 504, press SBTL (At the ENTER BATCH NO message, enter the new number, press CASH.) The change batch number command is used to assign a new batch number to an existing batch. It is used with certain credit card processors to rectify settlement problems. It is used infrequently. (Attempt to change batch number will be denied if bank does not allow the feature.
Issue Transaction Z-Mode: Enter 506, press SBTL The Local Transaction Report contains details of each transaction in the current batch. Example (See Appendix for report key.) DATE 5/24/2004 WED TIME 10:59 *** LOCAL TRANSACTION REPORT *** 1 A 54 ************6301 0501 1 V ITAL6 * 100.
Dial In Load/Dial Out Load Z-Mode: Enter 508, press SBTL (Dial In Load) Z-Mode: Enter 509, press SBTL (Dial Out Load) If instructed by Datacap support, you can use these options to update DataTran software. Choose Enable Dial In Load to allow Datacap to call the DataTran and send updates. Choose Enable Dial Out Load to call Datacap to connect. You will be required to enter the phone number and terminal I.D. Required ECR Programs 1. You must set EFT status for the port you are using.
W X Y MIC Banknet Authorization Date MIC POS Entry Mode MIC Mag Stipe Error Code PS2000 Validation Code Authorization Response Code PS2000 Authorization Currency Code or MIC Entry Mode Change Indicator MIC Track Data - CVC Error MIC Track Data - Error Code ZMerchant Category Code AAEntry Mode BBOriginal Authorized Amount 4 4 1 1 4 2 3 1 1 1 2 2 11 4 3 3 Numeric 1 Alphanumeric 1 Alphanumeric Alphanumeric 2 Alphanumeric Alphanumeric 1 Alphanumeric 1 Alphanumeric 1 Alphanumeric 2 Alphanumeric 2 Alphanume
P. Special Program Code: When available, the DataTran will use this field to return the special program code entered for each accessed transaction. Q. Transaction Date: The DataTran will use this field to return the date of each accessed transaction. Formats: “MMDDYY” (“MM” = month, “DD” = day, and “YY” = year). R. Transaction Time: The DataTran will use this field to return the time of each accessed transaction. Format: “HHMM” (“HH” = military hours and “MM” minutes). S.
144 • Integrated Payment Appendix (380M Only) ER 380/380M Electronic Cash Register v2.
Index # #/No Sale Key descriptor programs 93 Function Key Programs 103 % %1-%5 Keys Function Key Programs 108 rate/amount programming 94 Function Key Programs 97 Cash-In-Drawer Limit Programming 117 Charge Tender 40 Function Key Programs 98 Check Cash Function Key Programs 99 Check Change Limit 117 Check Tender 39 Function Key Programs 99 Clearing Memory 58 Clerk Descriptor Programming 110 Programming 109 Report 129 Secret Code Programming 109 sign on method 82 Sign-On/Sign-Off 21 Staydown or Popup 82 cl
F Financial Report 123 Food Stamp eligible status for PLU 72 Operations 47 Food Stamp Subtotal Function Key Programs 101 Food Stamp Tender Function Key Programs 102 Function Key Assignment 61 Codes 62 Descriptions 17 Descriptor 93 HALO 94 Options 92 Programming 92 G gallonage status for PLU 72 Goods & Services Tax (GST) 66 Grand total net or gross 89 Group Assignment PLU 75 Programming 111 Report 131 name programming 114 remove 113 manager control % key 108 add check key 96 Cancel key 96 Cash tendering 97
Deleting 80 Descriptor Programming 77 Group Assignment 75 Link Programming 79 Numeric Entries 26 Options - Reference Information 73 Price/HALO Programming 76 Programming 70 Report 128 Status Programming 71 post tendering 41 system option 82 preset override status for PLU 72 status for % Key 108 status for PLU 72 tender keys (macros) 19 Previous Item Void 32 Price/HALO Programming 76 Print Allow a second receipt 89 Audaction total on the Financial report 87 average items per customer 89 average sales per cus
Tax Table Programming 68 taxable status for % Key 108 status for PLU 72 Time programming 118 Time Report 127 Training Mode 42 enter/exit 42 Transaction Void 34 Tray Subtotal Operation 35 V Value added tax (VAT) 66 Void Control Lock Position 34 Function Key Programs 107 volume unit 88 W Waste Function 45 Function Key Programs 107 Weight symbol 105 X X lock position control See manager control Z Z counters Reset 83 zero skip on clerk 87 on financial 87 on PLU report 87 148 • Index ER 380/380M Electronic
Manual Revision Record Edition Date published Revison contents V2.1 1/3/2006 Integrated Payment Appendix added V2.2 04/20/2006 System Options #26-27, Print Option #35 CRS, Inc. www.crs-usa.com (All specifications are subject to change without notice) ©2004, Cash Register Sales, Inc. Version 1.
