ER-350II Electronic Cash Register Operator's and Programming Manual For Fast Startup, See "Quick Setup" on page 7 All specifications are subject to change without notice. 2010, CRS, Inc. M-ER350II Version 1.
CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.
Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 Safety Precautions 1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices, including nonmetallic control knobs and compartment covers. 3.
1-2 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 1. Servicing precautions are printed on the cabinet. Follow them. 2.
Contents Introduction 1 Using This Manual .................................................................................................................... 1 Using Flowcharts......................................................................................................... 1 Basic Features and Functions .................................................................................................... 2 Keyboard ....................................................................................
Split Pricing PLU ......................................................................................................26 Shifting or Exempting Tax ......................................................................................................27 Shifting Tax ...............................................................................................................27 Exempting Tax ..........................................................................................................
Department Descriptor .............................................................................................. 74 PLU Descriptor ......................................................................................................... 75 Code Table ................................................................................................................ 76 Setting Receipt/Journal Status .................................................................................................
Introduction Using This Manual Congratulations! You have selected a very flexible electronic cash register designed for years of reliable service. The SAM4s ER-350II will fit many retail stores, shops and restaurants. It provides fast transaction processing, security, and detailed sales information. To Get Started turn to “Quick Setup” on page 7. This section covers unpacking, memory clearing, a few simple programming steps, and instructions for basic cash register transactions.
Basic Features and Functions Keyboard PAPER FEED #/NO SALE @/ FOR 7 - +% -% 4 8 9 4/12 5 6 3/11 CANCEL C/ CONV MDSE RTRN VOID TAX SHIFT CLEAR 1 0 2 00 8/16 DEPT SHIFT CLERK # RECD ACCT PLU ADD CHECK PAID OUT CHARGE CHECK TEND 7/15 3 2/10 6/14 1/9 5/13 SUB TOTAL . CASH/TEND Key Descriptions Key Description PAPER FEED Press to advance then printer paper. Numeric Keypad: 0-9 and 00 Use the numeric keypad to enter amounts, other numeric values.
RTRN MDSE If you wish to return or refund an item, press Return Merchandise, then reenter any item you wish. - (MINUS) Register a negative amount by entering a price, then pressing the (MINUS) key. For example, you can enter bottle returns or coupons using the - (MINUS) key. CANCEL Press to void (or erase) all items entered thus far in any transaction. C/CONV Press the Currency Conversion key to convert the sale subtotal into an equivalent value in foreign currency.
Control Lock VOID Use to void (correct) items outside of a sale. OFF VOID REG OFF The register is inoperable. X REG Use for normal registrations. X Use to read register reports. Z Use to read register reports and reset totals to zero. PGM Use to program the register. Z PGM The SAM4s ER-350II includes two sets of keys that may be used to access the following key lock positions.
Display Front Display DPT RPT AMOUNT DPT Indicates the department number of the registration (2 digits). RPT Indicates the number of times an item has been repeated. AMOUNT Displays the amount the amount of the item, subtotal or total. CLERK If the clerk system is implemented, one of 10 lines illuminate indicating which clerk is active.
Quick Setup Unpacking 1. Unpack and Unwrap the cash register. 2. Locate in the packing the following items: 1 roll of paper 1 ribbon cartridge 1 rewind spindle 1 set of control keys 3. Remove the cardboard protectors from the cash drawer. 4. Plug the register into a grounded outlet (three prong), insert a control key and turn the key to the REG control lock position. Installing the Paper 1. Remove the printer cover. ER-350II Electronic Cash Register v1.
8 Quick Setup 2. For proper feeding through the print head, cut or tear a straight even edge on the end of the paper roll. Place the paper roll in the paper holder so that the paper will feed from the bottom of the roll. 3. Insert the end of the paper into the paper slot. 4. Press the PAPER FEED key until the paper comes out about 8 inches. If the “E8” message is displayed, press the CLEAR key. ER-350II Electronic Cash Register v1.
5. If you wish to use the printer to print a sales journal, insert the paper into the paper take-up spool. Also see “Setting Receipt/Journal Status” on page 77. Wind the paper two or three turns around the spool shaft and install the spool in the mount. The illustration below show the use of 2-ply carbonless paper, so that both a journal and receipt are printed. 1 2 6.
Installing the Ribbon Cartridge 10 Quick Setup 1. Remove the printer cover. 2. If you are replacing a worn ribbon, lift up to remove the old cartridge. You must install the first cartridge on a new cash register. 3. Insert the new ribbon cartridge firmly into place. 4. Turn the post on the ribbon cartridge to tighten the ribbon. 5. Replace the printer cover ER-350II Electronic Cash Register v1.
Clearing Memory This step insures that the cash register is cleared of any totals or programming. After this procedure, the cash register is ready for programming and operation. WARNING: This is a one time procedure. Do not repeat this procedure after the cash register is programmed, it causes all programs and totals to be erased. 1. Unplug the register. 2. Turn the control lock to PGM position. 3. Press and hold the CLEAR key while connecting the AC plug into a power outlet. CLEAR 4.
Basic Programming This section covers the basic programming necessary to get your cash register running quickly. See “Advanced Programming” on page 45 for if you wish to program options that are not included in this section. Setting the Date The date sequence is Month-Day-Year. 1. Turn the control lock to the PGM position. 2. Enter the date in the format you have selected and press the @/FOR key. 3. Press CASH/TEND.
Programming Tax Most sales taxes can be programmed by entering a tax percentage rate. However, in some cases you may find that tax that is entered as a percentage does not follow exactly the tax chart that apply in your area. If this is the case, you must enter your tax using tax table programming. This method will match tax collection exactly to the break points of your tax table. See “Tax Table Programming” on page 56.
Tax Rate Programming Example If tax 1 is 6 percent, enter: 6 . 0 0 0 0 0 1 TAX SHIFT 5 0 0 0 0 2 TAX SHIFT . 0 0 0 0 0 If tax 2 is 7.5 percent, enter: 7 . If tax 3 is 10 percent, enter: 1 0 3 TAX SHIFT Press the CASH/TEND key to end programming. CASH/ TEND The rates you have entered will display and print on the printer: TAX1 STATUS 00 TAX1 RATE 6.000 TAX2 STATUS 00 TAX2 RATE 7.500 TAX3 STATUS 00 TAX3 RATE 10.
Programming a Taxable Department 1. Turn the control lock to the PGM position. 2. Complete the tax status table below by adding the status digits for each tax. Then enter the resulting tax status code. Taxable by Rate 1? Yes = 1 No = 0 + Taxable by Rate 2? Yes = 2 No = 0 + Taxable by Rate 3? Yes = 4 No = 0 + = 3. Press the @/FOR key. 4. Press the department key you wish to program, or press DEPT SHIFT and the appropriate department if you are programming departments 9-16. 5.
Basic Operations Registering Items 1. Enter an amount on the ten key pad. Do not use the decimal key. For example, for $2.99, enter: 2 2. 9 9 Press a department key. For example, press department 1/9: 1/9 Repeating an Item 3. To register a second item exactly as the first, press the department key a second time. For example, press department 1/9: 1/9 Registering Multiple Items 4. Enter the quantity of items being purchase, press the @/FOR key.
Totaling a Cash Sale 1. Register the items you wish to sell. 2. To display and print the subtotal of the sale including tax, press SUBTOTAL: SUB TOTAL 3. To total a cash sale, press CASH/TEND: CASH/ TEND 4. The display will indicate “=” for total, the drawer will open and the receipt will print as in the example on the right. THANK-YOU CALL AGAIN DEPT.1 T1 DEPT.1 T1 4 X DEPT.2 SUBTOTAL TAXABLE1 TAX1 AMOUNT CASH 03-01-1999 000002 $2 99 $2 99 @1.99 $7 96 $14.30 $5.98 $0.36 $14.
Tendering a Check Sale 1. Register the items you wish to sell. 2. To display and print the subtotal of the sale including tax, press SUBTOTAL: SUB TOTAL 3. Enter the amount of the check tendered by the customer. For example, for $20.00 enter: 2 4. 0 0 0 Press CHECK: THANK-YOU CALL AGAIN DEPT.1 T1 DEPT.1 T1 4 X DEPT.2 SUBTOTAL TAXABLE1 TAX1 AMOUNT TOTAL CHECK CHANGE 03-01-1999 000005 $2 99 $2 99 @1.99 $7 96 $14.30 $5.98 $0.36 $14.30 $20.00 $5.70 15:27 00 CHECK 5.
Advanced Operating Instructions Clerk Operations If you wish to use the clerk system, you must first activate the clerk system by setting system option #16. See “System Option Programming” on page 50. You can activate the clerk system for stay down or pop-up mode. Stay down means that once a clerk is signed on, the same clerk will remain signed on until a different clerk signs on or the original clerk signs off.
Department Registrations As you make department registrations, you can follow your entries by viewing the display. The digits marked “DPT” indicate the department used. The digit marked “RPT” counts items as they are repeated. Open Department 1. Enter an amount on the ten key pad. Do not use the decimal key. For example, for $2.99, enter: 2 2. 9 9 Press a department key. For example, press department 1/9: THANK-YOU CALL AGAIN DEPT.1 T1 TAXABLE1 TAX1 AMOUNT CASH 03-01-1999 000002 $2 99 $2.99 $0.18 3.
Department Repeat Entry Open or preset price departments may be repeated as many times as necessary by pressing the same department again. (Likewise open or preset PLUs may be repeated by pressing the PLU key again.) 1. Enter an amount on the ten key pad. Do not use the decimal key. For example, for $2.99, enter: 2 2. 9 9 Press a department key. For example, press department 1/9: THANK-YOU CALL AGAIN DEPT.1 T1 DEPT.1 T1 TAXABLE1 TAX1 AMOUNT CASH 03-01-1999 000006 $2 99 $2 99 $5.98 $0.36 $6.
Department Multiplication With Decimal Point If you are selling items by weight, or if you are selling yard goods, you can multiply a fraction of a unit. 1. Enter the quantity purchased with the decimal point, press the @/FOR key. For example, for 3 ¾ pounds of produce, enter: 3 2. . 7 5 @/ FOR Enter an amount on the ten key pad. Do not use the decimal key. For example, if the price is $.99 per pound, enter: 9 THANK-YOU CALL AGAIN 3.750 X DEPT.1 T1 TAXABLE1 TAX AMOUNT CASH 03-01-1999 000008 @0.
Single Item Department Single item departments automatically total as a cash sale immediately after registration. Use single item departments for speedy one item sales. For example if you are selling admission tickets, and all ticket sales are one item sales, you can assign open or preset department single item department for ticket sales. After each registration, the drawer will immediately open, and a separate receipt is printed. See “Department Programming” on page 45 to program a single item department.
PLU (Price Look Up) Registrations PLUs must be programmed before they may be operated. See “PLU (Price Look Up) Programming” on page 66 to program open or preset PLUs. Open PLU 1. Enter the PLU number, press the PLU key. For example, enter: 2 2. Enter an amount on the ten key pad. Do not use the decimal key. For example, for $2.99, enter: 2 3. PLU 9 THANK-YOU CALL AGAIN PLU2 T1 TAXABLE1 TAX1 AMOUNT CASH 03-01-1999 000032 $2 99 $2.99 $0.18 3.17 15:45 00 9 Press the PLU key again.
PLU Multiplication When several of the same items are to be entered into the same PLU, you can use multiplication. You may enter a quantity up to 4 figures (1 to 9999) using the @/FOR key. You may multiply open or preset open or preset PLUs. 1. Enter the quantity of items being purchased, press the @/FOR key. For example, enter 4 on the numeric key pad and press the @/FOR key: 4 2.
Split Pricing PLU When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let the register calculate the correct price. 1. Enter the quantity purchased, press the @/FOR key. For example, enter: 2 2. Enter the quantity of the group price, press the @/FOR key. For example, if the items are priced 3 for $1.00, enter: 3 3. @/ FOR THANK-YOU CALL AGAIN 2/3 X PLU3 T1 TAXABLE1 TAX AMOUNT CASH 03-01-1999 000039 @2.99 $1.99 $1.99 $0.12 $2.
Shifting or Exempting Tax Shifting Tax Taxable Departments and PLUs can be programmed to automatically add the appropriate tax or taxes. Occasionally, you may need to sell a normally taxable item without tax, or a normally taxable item with tax. You can perform this tax shifting with the TAX SHIFT key. 1. Enter the number for the tax you wish to shift. Press 1 to shift tax 1, press 2 to shift tax 2 or press 3 to shift tax 3. Press the TAX SHIFT key. For example, shift tax 1: 1 2. TAX SHIFT DEPT.
Exempting Tax Occasionally, you may need to exempt tax from an entire sale. For example, you might remove all state and local taxes when you sell to a church or charitable institution. 1. Enter an amount on the ten key pad. Do not use the decimal key. For example, for $2.99, enter: 2 2. 9 9 Press a taxable department key. For example, press department 1/9: THANK-YOU CALL AGAIN DEPT.1 T1 SUBTOTAL CASH 03-01-1999 000045 $2 99 $3.17 $2.99 15:28 00 1/9 3. Press Subtotal: SUB TOTAL 4.
Percent Key (+% and -%) Operations Use the Percent keys to add a percentage surcharge or subtract a percentage from an item or the subtotal of a sale. You can enter the amount of the percentage before pressing the -% or +% keys, or you can program a preset percentage if you are consistently using the same percentage. Programming determines whether it is possible to enter a percentage when the key is also programmed with a preset percentage.
Percent On Sale Total In this example a surcharge of 15% is applied. 1. Register the items you wish to sell. 2. Press SUBTOTAL: SUB TOTAL 3. Enter the percentage. For example, for 15% enter: 1 4. 5 THANK-YOU CALL AGAIN DEPT 2 SUBTOTAL +% CASH 03-01-1999 000033 $10.00 $10.00 15.000 $1.50 $11.50 15:53 00 Press the +% key: +% 5. The surcharge is automatically added. Return Merchandise Registrations If you wish to return or refund an item, press Return Merchandise, then re-enter any item you wish.
Voids and Corrections Void Last Item This function corrects the last item entered. 1. Register the item you wish to sell. 2. Press the VOID key. THANK-YOU CALL AGAIN DEPT.1 T1 DEPT 2 VOID DEPT 2 TAXABLE1 TAX1 AMOUNT CASH 03-01-1999 000027 VOID $2 29 $1.29 -1.29 $2.29 $0.14 $2.43 15:47 00 Void Previous Item This function allows you to correct an item registered previously in a transaction. 1. Register an item. Then register a second item. 2.
Cancel The CANCEL key allows you to stop any transaction. Anything registered within the transaction before the CANCEL key is pressed is automatically corrected. The CANCEL key may be inactivated through programming, see “CANCEL Key Programming” on page 62. 1. Register the items you wish to sell. 2. Press the CANCEL key. CANCEL THANK-YOU CALL AGAIN DEPT.1 T1 $2 29 COUPON -0.
- (Minus) Key Registrations You can register a negative amount by entering a price, then pressing the - (Minus) key. For example, you can enter bottle returns or coupons using the - (Minus) key. Note: You can program the minus key so that tax is charged on the gross amount, or on the net amount after the subtraction. See “- (Minus) Key Programming” on page 60. 1. Register the items you wish to sell. 2. Enter the amount you wish to subtract from the sale, for example for a $.50 coupon, enter: 5 3.
No Sale Operations Open Drawer The #/NO SALE key will open the cash drawer when you have not already started a transaction. 1. Press #/NO SALE: THANK-YOU CALL AGAIN #/NO SALE 2. The drawer will open and the receipt will print as in the example on the right. OPEN DRAWER 03-01-1999 000022 15:44 00 Non Add Number You can also use the #/NO SALE key to print any number (up to 8 digits) on the printer paper. You can enter the number any time during a transaction.
Received On Account Operations You can use the Received on Account key to accept cash into the cash drawer when you are not actually selling merchandise. For example, use the Received on Account key to accept payments for previously sold merchandise, or record loans to the cash drawer. 1. Enter the amount of cash you are receiving, for example, enter: 2 2. 0 0 0 Press RECD ACCT: THANK-YOU CALL AGAIN RECEIVED ON 03-01-1999 000020 $20.00 15:40 00 RECD ACCT 3.
Totaling and Tendering Three keys may be used to total and total a sale: CHECK , CHARGE , CASH/TEND key. The CHECK and CASH/TEND keys can also be used for change calculation. Subtotaling a Sale 1. Register the items you wish to sell. 2. To display and print the subtotal of the sale including tax, press SUBTOTAL: SUB TOTAL 3. The subtotal will display with “=” indicated in the left digit position of the display. Totaling a Cash Sale 1. Register the items you wish to sell. 2.
Tendering a Cash Sale 1. Register the items you wish to sell. 2. Enter the amount tendered by the customer. For example, for $20.00 enter: 2 3. 0 0 0 Press CASH/TEND: CASH/ TEND 4. The display will indicate “C” for change, the drawer will open and the receipt will print as in the example on the right. THANK-YOU CALL AGAIN DEPT.1 T1 DEPT.1 T1 4 X DEPT.2 SUBTOTAL TAXABLE1 TAX1 AMOUNT TOTAL CASH CHANGE 03-01-1999 000004 $2 99 $2 99 @1.99 $7 96 $14.30 $5.98 $0.36 $14.30 $20.00 $5.
Totaling a Charge Sale 1. Register the items you wish to sell. 2. Press CHARGE: CHARGE 3. The display will indicate “=” for total, the drawer will open and the receipt will print as in the example on the right. Note: Charge tendering is not allowed. THANK-YOU CALL AGAIN DEPT.1 T1 DEPT.1 T1 4 X DEPT.2 SUBTOTAL TAXABLE1 TAX1 AMOUNT CHARGE 03-01-1999 000006 $2 99 $2 99 @1.99 $7 96 $14.30 $5.98 $0.36 $14.30 15:27 00 Check Cashing Check cashing means exchanging cash for a check.
Split Tender Split tendering means paying for one sale by different payment methods. For example, a $20.00 sale could be split so $10.00 is paid in cash, and the remaining $10.00 is charged. If necessary, you can make several different payments. Note: If a portion of a sale is to be charged, the charge payment must be entered last. 1. Register the items you wish to sell. 2. Enter the amount of cash tendered by the customer. For example, enter $10.00 and press CASH/TEND: 1 3.
Post Tender Post tendering means computing change after the sale has been totaled and the drawer is open. This feature is useful when a customer changes the amount of the tender or the clerk becomes confused counting change manually. Normally, this function is not allowed. If you wish to allow post tendering, you must set system option #14 to a value of 1. See “System Option Programming” on page 50. 1. Register the items you wish to sell. 2. Press CASH/TEND: CASH/ TEND 3.
Currency Conversion If you normally accept currency from a neighboring nation, you can program the SAM4s ER-350II to convert the subtotal of a sale to the equivalent cost in the foreign currency. To do this, you need to program the conversion factor. For example, if the US dollar (home currency) is worth 1.3720 Canadian dollars (foreign currency), the conversion factor is 1.3720. See “Programming Currency Exchange Rates” on page 63 to set a conversion rate. 1. Register the items you wish to sell. 2.
Add Check Use the ADD CHECK key when you wish to issue a receipt, but not yet pay for the sale. For example, one person may wish to pay for two guest checks at a restaurant, or one person may pay for two admissions, where separate receipts are required for each person. 1. Register the items you wish to sell on the first receipt. 2. Press ADD CHECK to issue a receipt for the items: ADD CHECK 3.
Receipt On/Off and Receipt on Request When a receipt is not normally issued, you can turn the receipt function on or off. If the receipt is off, you can still issue a receipt after the sale has been completed. Normally, this function is not allowed. If you wish to allow after sale receipts, you must set system option #17 to a value of 1. See “System Option Programming” on page 50.
Advanced Programming Instructions Department Programming Programming Department Status There are two parts to department programming. Department status is set here. Depending on whether you select open or preset department status is this section, you can also program either the open department entry limit or the preset department price. See “Programming Department Entry Limit or Price” on page 48.
Programming Department Status 1. Turn the control lock to the PGM position. 2. Decide if you want a negative, enforced non-add entry, or disabled department. If you do not want any of these department options, enter 0. If you wish to select any of these options, complete the table below by adding the status digits for each option. Enter the resulting digit. Department is Negative Yes = 1 No = 0 + Enforce Non-Add Entry Yes = 2 No = 0 + Department is Disabled Yes = 4 No = 0 + = 3.
Department Status Programming Flowchart Repeat for each Department @/ FOR Negative? Non-Add? Disabled? Preset? Single item? Tax Status Code DEPT SHIFT DEPT KEY CASH/ TEND Use DEPT SHIFT for depts 9-16 Department Status Programming Examples For example, set: department 1 open, taxable by rate 1 department 4 preset, taxable by rate 2 department 9 negative, preset, taxable by rate 1 & 2 To set Department 1, enter: 0 0 1 @/ FOR 1/9 2 @/ FOR 4/12 3 @/ FOR To set Department 4, enter:
Programming Department Entry Limit or Price Note: Open departments are automatically assigned a 7 digit entry limit. You do not need to program this section for open departments, unless you wish to set a different limit. If you are programming a open department: You can limit errors by setting the maximum amount that may be entered into a department. If you are programming a preset department: You can set the preset price.
Department Entry Limit or Price Programming Flowchart Repeat for each Preset Department DEPT SHIFT Preset Price or High Amount Lock Out (Leading zeros are not necessary) DEPT KEY CASH/ TEND Use DEPT SHIFT for depts 9-16 Department Entry Limit or Price Programming Examples For example, set: department 1 open, with a entry limit of $50.00 department 4 preset for $2.50 department 9 preset for $0.
System Option Programming Twenty system options are provided so that you can configure the SAM4s ER-350II to your exact requirements. Refer to the “System Option Table” on page 52 to review the system options. Read each option carefully to determine if you wish to make any changes.
System Option Programming Examples Set the following options Option 15: Allow check cashing. Option 20: Enforce cash or check tender at totaling. To set option 16: 1 5 RECT ACCT 1 PAID OUT 0 RECT ACCT 1 PAID OUT To set option 20: 2 Press the CASH/TEND key to end programming. CASH/ TEND ER-350II Electronic Cash Register v1.
System Option Table NOTE: Shaded areas are the default settings, in other words, the shaded area indicates the way the register is automatically set up. Option No. 1 SYSTEM OPTION STATUS Print the grand total on X,/Z report. YES = 0 NO = 1 2 Print the gross total on X,/Z report. YES = 0 NO = 1 3 Reset the consecutive number counter after a Z report. NO = 0 YES = 1 4 Reset the Z counter after Z report. NO = 0 YES = 1 5 Skip totals with zero value on X,Z report.
Option No. SYSTEM OPTION 12 Rounding method for Round up at 0.50 0 percentage key and tax. Always Round up 1 Always Round down 2 Rounding method for decimal Round up at 0.50 0 multiplication and split pricing. Always Round up 1 Always Round down 2 13 14 STATUS Allow Post Tender. NO = 0 YES = 1 15 Allow Check Cashing. NO = 0 YES = 1 16 Select clerk option: Clerk function inactive. 0 Allow clerk function. Clerk stay down mode. 1 Allow clerk function. Clerk pop up mode.
Advanced Tax Programming Use the instructions in this chapter only if you wish to determine tax program entries yourself. See “Programming Tax” on page 13 to enter a simple tax rate. Important Note: After you have entered your tax program, test for accuracy by entering several transactions of different dollar amounts. Carefully check to make sure the tax charged by the cash register matches the tax on the printed tax chart for your area. As a merchant, you are responsible for accurate tax collection.
7. Press the CASH/TEND key to end programming. Tax Rate Programming Flowchart TAX SHIFT . Tax Rate Tax type CASH/ TEND GST Tax # tax Info (1-3) Tax Rate Examples If tax 1 is 6 percent, enter: 6 . 0 0 0 0 0 1 TAX SHIFT 3 TAX SHIFT If tax 3 is 8 percent Canadian GST and the GST is taxable, enter: 8 . 0 0 0 2 3 Press the CASH/TEND key to end programming. CASH/ TEND The rates you have entered will display and print on the printer: TAX1 STATUS 00 TAX1 RATE 6.
Tax Table Programming In some cases, a tax that is entered as a percentage does not follow exactly the tax charts that apply in your area (even if the tax chart is based on a percentage). In these cases, we recommend that you enter your tax using tax table programming. This method will match tax collection exactly to the break points of your tax table. Before programming, obtain a copy of the tax table you wish to program.
Tax Table Programming Example - Illinois 6% Tax Table Break point Differences Tax Charged Sale Dollar Range $0.00 $0.00 - $0.10 $0.01 $0.11 - $0.21 11 $0.02 $0.22 - $0.38 17 $0.03 $0.39 - $0.56 18 $0.04 $0.57 - $0.73 17 $0.05 $0.74 - $0.91 18 $0.06 $0.92 - $1.08 17 $0.07 $1.09 - $1.24 16 $0.08 $1.25 - $1.41 17 $0.09 $1.42 - $1.58 17 $0.10 $1.59 - $1.74 16 $0.11 $1.75 - $1.91 17 $0.12 $1.92 - $2.08 17 $0.13 $2.09 - $2.24 16 $0.14 $2.25 - $2.
+% and -% Key Programming There are two percentage keys on the keyboard: +% and -%. The +% key applies a surcharge. The -% key applies a discount. Without any further programming, you can apply a discount or surcharge to an individual item or to the subtotal of a sale be entering a percentage and pressing the +% or -% key.
+% or -% Key Programming Example Set the -% (discount) Key preset for 50% and so that tax 1 is calculated after the discount is applied and override is allowed. Enter: 5 0 ER-350II Electronic Cash Register v1.6 .
- (Minus) Key Programming The - (Minus) key is used to enter the amount of a coupon that is subtracted from the sale. The - (Minus) key can programmed to be taxable or non-taxable. In other words, when you are subtracting a coupon, you can calculate sales tax on the net or the gross cost of the item. If the - (Minus) key is taxable, you will calculate sales tax on the net cost of the item. If the - (Minus) key is -non-taxable, you will calculate sales tax on the gross cost of the item.
Minus (-) Key Programming Flowchart - HDLO Tax Status Code CASH/ TEND Inactive? Minus (-) Key Programming Example Set the Minus (-) key with a three digit HDLO ($9.99) and so that tax 1 is calculated after the Minus (-) key amount is entered. (In other words, tax is calculated on the net cost of the item.) Enter: 3 1 ER-350II Electronic Cash Register v1.
CANCEL Key Programming The CANCEL key can be made inactive. Normally the key is active, however, you may wish to inactivate it for security reasons. Programming the CANCEL Key 1. Enter: 0 to activate the CANCEL key 1 to inactivate the CANCEL key 2. Press the CANCEL key. 3. Press the CASH/TEND key to end programming.
Currency Conversion If you normally accept currency from a neighboring nation, you can program the SAM4s ER-350II to convert the subtotal of a sale to the equivalent cost in the foreign currency. To do this, you need to program the conversion factor. For example, if the US dollar (home currency) is worth 1.3720 Canadian dollars (foreign currency), the conversion factor is 1.3720. Note: Foreign currency exchange rates may be stated as “foreign currency in dollars”, or “dollars in foreign currency”.
Programming Clerks If you wish to use the clerk system, you must first activate the clerk system by setting system option #16. See “System Option Programming” on page 50. You can activate the clerk system for with a stay down or pop-up mode. Stay down means that once a clerk is signed on, the same clerk will remain signed on until a different clerk signs on or the original clerk signs off.
Clerk Programming Example To set Clerk #5 with a code of 5 6 7, enter: 5 CLERK 5 6 @/ FOR 7 CASH/ TEND Printing Clerk Codes: If you need to verify clerk codes: 1. Turn the control lock to the PGM position. 2. Press the CLERK key. 3. The printer will print as in the example below: THANK-YOU CALL AGAIN CLERK 1 CLERK 2 CLERK 3 CLERK 4 CLERK 5 CLERK 6 CLERK 7 CLERK 8 CLERK 9 CLERK 10 03-01-1999 000017 ER-350II Electronic Cash Register v1.
PLU (Price Look Up) Programming The SAM4s ER-350II offers 300 PLUs (Price Look Ups) as a standard feature. Like departments PLUs (Price Look Ups) may be open or preset. Preset PLUs are used to register preset items. The most significant difference between a preset department and a preset PLU is the method of registration. While preset departments are registered by simply pressing the department key, preset PLUs are registered by entering the PLU number and pressing the PLU key.
Programming PLU Status 1. Turn the control lock to the PGM position. 2. Enter the number of the PLU you wish to program (1-300), press the PLU key. 3. Decide if you want a negative, enforced non-add entry, or disabled PLU. If you do not want any of these options, enter 0. If you wish to select any of these options, complete the table below by adding the status digits for each option. Enter the resulting digit.
PLU Status Programming Flowchart Repeat for each PLU DEPT SHIFT PLU PLU # Negative? Non-Add? Disabled? Preset? Single item? Tax Status Code DEPT KEY CASH/ TEND Use DEPT SHIFT for depts 9-16 PLU Status Programming Examples For example, set: PLU #1 preset, not single item, taxable by rate 1, with sales reported to department 2. PLU #30 preset, single item, taxable by rate 2, with sales reported to department 4. PLU #6 open, not single item, non-taxable, with sales reported to department 9.
Programming PLU Entry Limit or Price Note: Open PLUs are automatically assigned a 7 digit entry limit. You do not need to program this section for open PLUs, unless you wish to set a different limit. If you are programming a open PLU: You can limit errors by setting the maximum amount that may be entered into a PLU. If you are programming a preset PLU: You can set the preset price. The price you program here is the amount that is automatically registered when the PLU is entered.
PLU Entry Limit or Price Programming Flowchart Repeat for each Preset PLU @/ FOR PLU CASH/ TEND Preset Price or High Amount Lock Out (Leading zeros are not necessary) PLU # PLU Entry Limit or Price Programming Examples For example, set: PLU 1 with a preset price of $1.99 PLU 30 with a preset price of $10.00 PLU 6 with a entry limit of $5.
Setting a Register Number You can program a two digit register number that will print on the lower right corner of each transaction. If you are using more than one cash register, the register number can be used to identify the register where the transaction was entered. 03-02-1996 000026 02:38 99 Register Number To set a register identification number: 1. Turn the control lock to the PGM position. 2. Enter register number and press the #/NS key: #/NS 3. Press the CASH/TEND key to end programming.
Programming Descriptions Customer Logo Without otherwise programming, the customer logo will print a two line message at the top of each receipt: THANK-YOU CALL AGAIN If you wish you can replace this message with your own custom message. Your message can be up to 5 lines long. Programming a Custom Preamble/Postable Message: 1. Turn the control lock to the PGM position. 2. Press the @/FOR key. 3. Refer to the “Code Table” on page 76 and enter the two digits that represent each character you wish.
Logo Programming Example Program the first line of the logo to say “GENERAL STORE” 1. Turn the control lock to the PGM position. 2. Press the @/FOR key. 3. To center the message on the receipt, enter six space characters: 7 0 7 0 7 0 7 0 7 0 7 0. 4. Enter the codes representing the text “GENERAL STORE”: 2 6 2 4 3 3 2 4 3 7 2 0 3 1 7 0 3 8 3 9 3 4 3 7 2 4. 5. Press the @/FOR key. 6. Enter 1 1, press the CHECK TEND key. 7. Press the CASH/TEND key to end programming.
Department Descriptor Without otherwise programming, each department will print the department number for registrations and reporting. For example, the receipt will look like this: DEPT.1 DEPT.7 T1 T1 $2.99 $1.99 If you wish you can each department descriptor with a custom descriptor, up to 10 characters in length. For example, you could program your own descriptors like this: GROCERY MEAT T1 T1 $2.99 $1.99 Programming a Department Descriptor 1. Turn the control lock to the PGM position. 2.
PLU Descriptor If you are using PLUs, the PLU descriptor print the PLU code unless you choose to program a custom descriptor. For example, the receipt will look like this: PLU1 PLU23 T1 T1 $2.99 $1.99 If you wish you can each department descriptor with a custom descriptor, up to 10 characters in length. For example, you could program your own descriptors like this: CIGARETTE APPLES T1 T1 $2.99 $1.99 Programming a PLU Descriptor 1. Turn the control lock to the PGM position. 2. Press the @/FOR key.
Code Table Using the Code Table 1. Find the character you wish to print. 2. Find the first entry digit for the character by following the column to the top of the table. 3. Find the second entry digit for the character by following the row to the left margin of the table. For example the code for A is 20 and the code for Z is 45.
Setting Receipt/Journal Status The printer can be set to generate customer receipts, or print a sales journal. In the receipt mode, the printer will print the logo and feed the paper a sufficient length so that a receipt can be torn off. In the journal mode, there is no additional paper feeding between transactions. The default state of this program is the RECEIPT status. To change the printer status from receipt to journal, or from journal to receipt: 1. Turn the control lock to the X position. 2.
Program Report Example: THANK-YOU CALL AGAIN Department Status -> Department Price or Limit -> DEPT.1 70 $0.00 70 $0.00 70 $0.00 DEPT.2 DEPT.
Reports Report Summary There are two basic types of reports: "X", or read-only and "Z", or read & reset to zero. Some reports are available in both types.
Running a Report 1. Find the report you wish to run from the table on the previous page. 2. Turn the control lock to the X or the Z position. 3. Press the appropriate key for the report you wish to run. Cash-In-Drawer Declaration Cash-In-Drawer Declaration is an optional feature that forces you to count the drawer and declare the drawer count before a report can be run. By forcing the operator to declare, without knowledge of the expected drawer totals, you are assured that all cash will be deposited.
Report Samples Financial Report Note: This sample report is shown with items of zero value listed on the report. Your report may only show totals with values other than zero, depending on the setting for system option #5. THANK-YOU CALL AGAIN DAILY REPORT > Report Name -> Report Type/Reset (Z) Counter Department Activity Counter -> Department Sales Total -> X DEPT.1 T1 DEPT.2 DEPT.3 DEPT.4 DEPT.5 DEPT.6 DEPT.7 (Department Counters and Totals are listed for each department) 1 18 $33.03 1 $0.07 4 $50.
Total of non-taxable sales Taxable sales for tax rate 1 Tax 1 amount collected Taxable sales for tax rate 2 Tax 2 amount collected Taxable sales for tax rate 3 Tax 3 amount collected -> -> -> -> -> -> -> NONTAX TTL TAXABLE1 TAX AMOUNT TAXABLE2 TAX AMOUNT TAXABLE3 TAX AMOUNT Activity count for discount key Dollar amount of discounts Activity count for surcharge key Dollar amount of surcharges Activity count for -(MINUS) key Dollar amount of -(MINUS) -> -> -> -> -> -> -% Net Sales total -> TAX 1 credite
CURRENCY TOTAL Foreign Currency Total -> $0.00 CASH IN DRAWER Cash in drawer amount -> $81.58 CHECK IN DRAWER Check in drawer amount - > Count of no sales -> Customer Count -> Non-resettable Grand Total -> Date/Time -> Transaction Counter/Register Number -> ER-350II Electronic Cash Register v1.6 $19.99 NO SALE COUNT CUSTOMER COUNT 0 9 ****************** GRAND TOTAL $12474.
Hourly Sales Report The Hourly sales report lists the number of transaction and their dollar total for each hour of the day. THANK-YOU CALL AGAIN TIME REPORT > Report Name -> Report Type/Reset (Z) Counter Time Period Activity Counter -> Time Period Sales Total -> X 10:00 11:00 (Counters and Totals are listed for each time period) Activity count of all time periods Total of all time periods Date/Time Transaction Counter/Register Number 84 Reports -> -> -> -> 12:00 1 7 $7.59 1 $346.67 9 $110.
PLU Report The PLU report lists the activity and sale total for each PLU. THANK-YOU CALL AGAIN PLU REPORT > Report Name -> Report Type/Reset (Z) Counter PLU Activity Counter -> PLU tax status/PLU price or limit -> Reporting Dept/PLU Sales Total -> (PLU Counters and Totals are listed for each PLU) Activity count of all PLUs Total of all PLUs Date/Time Transaction Counter/Register Number ER-350II Electronic Cash Register v1.6 -> -> -> -> X 1 PLU1 1 T1 @1.99 DEPT.2 $1.99 PLU30 1 T2 @10.00 DEPT.
Clerk Report If you are using a clerk system, the clerk report is available. (See “System Option Programming” on page 50 and set option #16 to a value of 1 or 2 if you wish to use the clerk system.
Cash-in-Drawer Report Run a Cash-in-Drawer report to quickly verify the amount of cash that should be in the cash drawer. THANK-YOU CALL AGAIN Report Name -> CASH-IN-DRAWER > CASH-IN-DRAWER Cash in drawer amount -> Date/Time -> Transaction Counter/Register Number -> 03-11-1999 000097 $81.58 2:03 00 Check-in-Drawer Report Run a Check-in-Drawer report to quickly verify the amount of checks that should be in the cash drawer.
System Balancing Department Sales Total + +DEPT TTL (Add All Positive Departments) - -DEPT TTL (Add All Negative Departments) = ADJST DEPT TTL Net Total + ADJST DEPT TTL + TAX1 AMOUNT + TAX2 AMOUNT + TAX3 AMOUNT + +% (Surcharge Total) - -% (Discount Total) - - (Minus Key Total) = NET TTL Gross Total + NET TTL + RETURN MDSE + VOID KEY - +% (Surcharge Total) + -% (Discount Total) + - (Minus Key Total) = GROSS TTL Grand Total 88 Reports + Yesterdays Grand Total + Gros
Manual Revision Record Edition Date published Revison contents V1.0 5/26/2006 Integrated Payment Appendix added V1.1 1/05/2006 Added Postable Message Programming Information V1.2 3/14/2007 Dept/PLU descriptors 10 characters, not 12 V1.2 6/25/2007 Added “E11” Error Message: Compulsory Tender, p.5 V1.4 4/03/2009 Corrected % key override programming (p58); added “Change Secret Clerk Number” (p64) V1.5 10/06/2009 Added Manufacturer Precaution Statements V1.
