ER-285M Electronic Cash Register Operator's and Programming Manual For Fast Startup, See the “Quick Start Guide” on Page 13 All specifications are subject to change without notice. ©2007, CRS, Inc. M-ER285M Manual Version 1.
CRS, Inc. Limited Warranty and Disclaimers of Warranty This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its entirety before attempting to install, use or program the product(s). Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, the product or any of the products to which this manual applies.
Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1 Safety Precautions 1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstalling the chassis and its assemblies, be sure to restore all protective devices, including nonmetallic control knobs and compartment covers. 3.
1-2 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions. WARNING: An electrolytic capacitor installed with the wrong polarity might explode. 1. Servicing precautions are printed on the cabinet. Follow them. 2.
1-4 1-5 Safe Operation • Do not locate your SAM4s ECR in a damp or wet environment. Avoid high humidity, direct sunlight and temperature extremes. • Always plug your ECR into a grounded three-prong outlet. Never use two-prong adaptors or ungrounded outlets. • Check to make sure the power outlet provides the correct voltage: (120V +/- 10%). • Immediately disconnect the ECR from the power source in case of spilled liquid in the ECR, smoke, or strange smells.
Contents Quick Start Guide 13 About the SAM4s ER-285M.................................................................................................... 13 Basic Features and Functions .................................................................................................. 14 Standard Hardware .................................................................................................... 14 Optional Hardware ..................................................................................
Balancing Formulas .................................................................................................................52 Operator Reference Guide 53 Function Key Descriptions ......................................................................................................53 Clerk Sign-On/Sign-Off...........................................................................................................58 Direct Sign-On ....................................................................
Post Tender................................................................................................................ 90 Currency Conversion................................................................................................. 91 Table Service Restaurant Operations....................................................................................... 92 Overview ...................................................................................................................
Program 80 - Function Key Descriptor ...................................................................148 Program 90 - Function Key HALO .........................................................................149 Program 70 - Function Key Options – General Instructions ...................................150 ADD CHECK..........................................................................................................151 CANCEL ..........................................................................
Program Scans ....................................................................................................................... 196 Program Backup and Restore ................................................................................................ 197 Saving Reports to an SD Card ............................................................................................... 198 Firmware Update by SD Card ..........................................................................................
• Contents SAM4s ER-285M Operator's and Program Manual v1.
Quick Start Guide About the SAM4s ER-285M The SAM4s ER-285M electronic cash register features a flat spill-resistant 49-position keyboard with 15 category keys. Because this model has a flat keyboard, you can quickly and easily setup or change key labels by printing or typing on the key sheet that lays under the protective overlay. This configuration is ideal for a wide range of food service environments or retail environments where the possibility of spills may be an issue.
Basic Features and Functions Standard Hardware • Two Line, 20-Character Liquid Crystal Operator Display • Ten Position Rear Customer Display • 49-Position Flat Spill-Resistant Keyboard • Thermal 32-Column Receipt or Journal Printer With Automatic Paper Loading • Sturdy Cash Drawer with Media Slot and Key Lock or Key Release • Removable 5 Bill/5 Coin Cash Drawer Insert with Adjustable Partitions • 7-Position Control Lock • One Standard Rs-232C Communication Port • SD Card Port Optional Hard
Display The ER-285M is equipped with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 16 characters per line. The display is backlit for easy viewing in all light conditions. When the control lock is in the OFF position, the register cannot be operated. When the control lock is in the REG, VOID, X, Z, PGM positions, the appropriate messages are displayed. When the register is in an error condition, a text message describing the error will display.
Default Keyboard Note: The overlay depicted here is not actual size. See your SAM4s dealer for actual size overlays and key sheets. PAPER FEED RECEIPT ON/OFF TAX #/NS CLERK RA PO KBD SHIFT %1 %2 RETURN VOID CANCEL CHARGE2 CLEAR X/TIME PLU CHARGE 7 8 9 CHECK 4 5 6 SUB TOTAL 1 2 3 1 2 3 4 6 7 8 9 11 12 13 CASH / TEND 14 0 5 16 • Quick Start Guide 10 00 . 15 SAM4s ER-285M Operator's and Program Manual v1.
Quick Start Step #1: Unpacking 1. Unpack and unwrap the cash register. 2. Locate in the packing the following items: • 1 roll of paper • 1 rewind spindle • 2 sets of control keys 3. Remove the cardboard protectors from the cash drawer. 4. Plug the register into a grounded outlet (three-prong), turn the power switch on, insert a control key and turn the key to the REG control lock position. Quick Start Step #2: Installing the Paper 1. Remove the printer cover. 2.
3. Open the paper lever and insert the end of the paper into the paper slot. The printer will feed automatically. Open Paper Lever Insert End of Paper into the Paper Slot The Printer will Feed Automatically 4. Close the paper lever. Feed the paper several inches and pass it through the paper slot on the printer cover. Replace the printer cover. 18 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.
5. If you wish to use the printer to print a sales journal, insert the paper into the paper take-up spool. Wind the paper two or three turns around the spool shaft and install the spool in the mount. (Print option #31 must be set to allow journal printing. See “Print Option Programming” on page 143.) . SAM4s ER-285M Operator's and Program Manual v1.
In Case of Paper Jam 1. Open the paper lever and open the cap of the printer. 2. Remove the jammed paper. NOTE: Be careful not to get burned – The print head is hot! NOTE: Be careful: The tear bar is sharp! 20 • Quick Start Guide SAM4s ER-285M Operator's and Program Manual v1.
Quick Start Step #3: Memory All Clear You must perform the Memory All Clear procedure described here before programming and using your SAM4s ER-285M. CAUTION: The procedures described in this area are security sensitive. Clearing the ER-285M Series memory will reset programming, totals and counters. Do not share this information with unauthorized users and distribute the special SERVICE-Mode key only to those you may want to perform these functions.
Quick Start Step #4: Basic Programming This section covers the basic programming necessary to get your cash register running quickly. See “Program Mode Reference Guide” on page 119 if you wish to program options that are not included in this section. Programming the Date and Time Use this program to set the clock and calendar on your ER-285M. The date changes automatically. After initial setting, time changing is usually required only for beginning and ending daylight savings time. 1.
Programming the Sales Tax Rate Most sales taxes can be programmed by entering a tax percentage rate. If you have tax that can be computed through a straight percentage calculation, follow the simple steps in this section to enter your sales tax rate. About Tax Tables In some cases you may find that tax that is entered as a percentage does not follow exactly the tax chart that applies in your area. If this is the case, you must enter your tax using tax table programming.
Programming a Tax Rate Percentage 1. Turn the control lock to the PGM position. 2. Enter the rate, with a decimal: 0.000-99.999. It is not necessary to enter proceeding zeros. For example, for 6%, enter 06.000 or 6.000.) 3. Enter 00. 4. Enter the number of the tax rate you are programming (1-4). 5. Press the TAX key. 6. Press the CASH/TEND key to end programming. Tax Rate Programming Flowchart .
Programming PLU Tax & Preset Status The ER-285 uses keyboard PLUs that act like traditional cash register “department” keys. All PLUs, whether registered directly through the keyboard, or indirectly by entering a PLU code, are programmed in the same manner and their sales totals are reported in the PLU report. Programming done here includes: Tax Status The PLU tax status determines whether tax is automatically calculated and added to the sale.
To Program Tax & Preset Status 1. Turn the control lock to the PGM position. 2. Enter 100, press the SUBTOTAL key. 3. Select the PLU you wish to program in one of the following ways: • Press a PLU key on the keyboard, or 1 • Enter the PLU # (up to15-digits) and press the PLU key Enter the PLU#, up to 15 digits PLU 4. Determine the two-digit entry from the chart below. Answer each question and enter the value that represents your answer in the “=” column.
Setting a PLU Preset Price or an Open PLU Entry Limit If a PLU is preset, you will need to set the price of the item. If a PLU is not preset, you can set a maximum amount that can be registered. The maximum entry is often called a HALO (High Amount Lock Out). If no HALO is set for an open department, the operator can register amounts up to 7-digits ($99,999.99). Merchants often set HALO limits to prevent errors and over-rings. For example, you can set a HALO of $50.
To Set the Preset Price/HALO 1. Turn the control lock to the PGM position. 2. To begin the program, enter 2 0 0, press the SUBTOTAL key. 2 0 SUB TOTAL 0 3. Select the PLU you wish to program in one of the following ways: • Press a PLU key on the keyboard, or 1 • Enter the PLU # (up to15-digits) and press the PLU key Enter the PLU#, up to 15 digits PLU 4. If the PLU is open, enter a HALO of up to 7 digits. If the PLU is preset, enter a preset price. X/TIME Price/HALO 5.
Setting a PLU Descriptor Program descriptors by typing descriptors on the alpha keyboard overlay or by entering three-digit alpha character codes. Go to system option #32 to choose the method you wish to use. The descriptor code method described here is the default method. 1. Turn the control lock to the PGM position 2. To begin the program, enter 3 0 0, press the SUBTOTAL key. 3 0 0 SUB TOTAL 3.
Descriptor Program Example Set PLU #1 to print and display the descriptor “LIQUOR” 1. Turn the control lock to the PGM position 2. To begin the program, enter 3 0 0, press the SUBTOTAL key 3 0 0 SUB TOTAL 3. Press the PLU 1 key on the keyboard: 1 4. Enter the numeric codes: 076 073 081 085 079 082. Press the X/TIME key. 5. Press the CASH key to finalize the program.
Quick Start Step #5: Basic Operations Clerk Sign-On You must sign on a clerk to operate the register. The default ER-285M will allow 15 different clerks to sign on and operate the register, using the clerk code numbers 1 through 15. 1. Turn the control lock to the REG position. When no clerk is signed on, the display reads “CLOSED”: REGISTER MODE CLOSED 2. To sign on a clerk, enter the clerk number (1 to 15) and press the clerk key. CLERK 3.
Registering Items Note: Open and preset PLUs will require the appropriate program to work as shown here. Preset Items 1. Press a preset PLU key. For example, press PLU 1: 1 Open Price Items 2. Enter an amount on the ten key-pad. Do not use the decimal key. For example, for $2.99, enter: 2 9 9 3. Press a PLU key. For example, press PLU 2: 2 Repeating an Item 3. To register a second item exactly as the first, press the PLU key a second time. For example, press PLU 2: 2 Registering Multiple Items 4.
Totaling a Cash Sale 1. Register the items you wish to sell. DATE 03/09/2007 FRI 2. To display the subtotal of the sale including tax, press SUBTOTAL: PLU1 T1 PLU1 T1 4X PLU2 TAX1 TOTAL CASH CLERK 1 SUB TOTAL 3. To total a cash sale, press CASH/TEND: TIME 01:32 $2.99 $2.99 @ 1.99 $1.99 $7.96 $0.36 $14.30 $14.30 NO.000011 00001 CASH/ TEND 4. The display will read “CASH”, the drawer will open and the receipt will print as in the example on the right. Tendering a Cash Sale 1.
Tendering a Check Sale 1. Register the items you wish to sell. DATE 03/09/2007 FRI 2. To display the subtotal of the sale including tax, press SUBTOTAL: PLU1 T1 PLU1 T1 4X PLU2 TAX1 TOTAL CHECK CHANGE CLERK 1 SUB TOTAL 3. Enter the amount of the check tendered by the customer. For example, for $20.00 enter: 2 0 0 TIME 01:32 $2.99 $2.99 @ 1.99 $1.99 $7.96 $0.36 $14.30 $20.00 $5.70 NO.000011 00001 0 4. Press CHECK: CHECK 5.
Register Reports Introduction All Management Functions take place with the control lock in the X or Z position. In this way only those with the correct key will have access to these functions. Some register operations may be programmed to require the control lock in the X position in order to operate. All reports require a key that will access the X or Z position.
X2/Z2 Reports: Period-to-Date Reports Some reports also provide identical but separate period to date reports. These reports maintain a separate set of totals which may be allowed to accumulate over a period of days, weeks, months, or even years. X2 reports read period to date totals without resetting, and Z2 reports read period to date totals and reset them to zero. Period to date totals are updated each time a Z1 report is completed.
Running a Report - General Instructions 1. Select a report type and the report mode from the table below. 2. Turn the control lock to the position indicated. 3. Enter the key sequence for the report you have selected.
Electronic Journal Reports Print All EJ 300 X X 300 -SUBTOTAL 301 X X 301 -SUBTOTAL 302 X X 302 -SUBTOTAL 303 X X 303 -SUBTOTAL 304 X X 304 -SUBTOTAL 305 X X 305 -SUBTOTAL 306 X X 306 -SUBTOTAL 307 X X 307 -SUBTOTAL 308 X X 308 -SUBTOTAL 309 X X 309 –SUBTOTAL PRINT EJ By Clerk 401 – 99 X X/Z 401-499 SUBTOTAL (depends on #of Clerks allocated)- EJ Reset (No Print) 399 Z Z 399- SUBTOTAL Print EJ Cash Print EJ Check Print EJ Misc Tender Print EJ % Key Print EJ
Cash Declaration If compulsory cash declaration is required, you must declare the count of the cash drawer prior to taking X or Z financial and clerk reports. You can enter the cash drawer total in one step, or to facilitate the counting of the cash drawer, you can enter each type of bill/coin and checks separately and let the register act as an adding machine. You can also use the X/TIME key to multiply the denomination of currency times your count.
• Register Reports SAM4s ER-285M Operator's and Program Manual v1.
Sample Reports Financial Total and count of all positive PLUs Total and count of all Negative PLUs Total of +PLU and –PLU sales Total of Nontaxable sales Total of tax eligible sales for each sale tax Total of tax collected for each tax Total exempted sales for each tax Total sales for each type of destination Total and count for each % function key (i.e. discounts & coupons) DATE 01/10/2007 WED TIME 13:32 X 1 REPORT 00001 -------------------------------FINANCIAL +PLU TTL 179.56 $288.60 -PLU TTL 10 -20.
Total and count for each % function key (i.e. discounts & coupons) Net Sales Credited tax for each tax. (Tax is credited for negative taxable sales, i.e. mdse return transactions.) Food stamp change credited to sales Total and count for each type of transaction correction. Gross Sales Totals and counters for CASH and CHECK sales Total and count for each type R/A (received on account) and P/O (paid out) key. 42 • Sample Reports CONTINUED FROM PREVIOUS PAGE SALE DISC. 2 -5.22 SALE SURCH. 3 $3.
Total and count of items sold with HASH status. Count of No Sales. Total of numbers entered into the nonadd key Total and count of expected CASH, CHECK in drawer Total and count for each CHARGE in drawer. Total and count for each CHARGE key. Total for each foreign currency in drawer. CONTINUED FROM PREVIOUS PAGE HASH TTL 0 $0.00 NOSALE 4 NON ADD # 547 CASH-IN-D 14 $269.99 CHECK-IN-D 3 -108.45 FD/S-IN-D 2 $21.00 CHG1-IN-D 0 $0.00 CHG2-IN-D 1 $8.43 CHG3-IN-D 1 $8.52 CHG4-IN-D 2 -1.60 CHG5-IN-D 1 $2.
Total of CASH, CHECKS and CHARGES in drawer. Total and count for PROMO,WASTE and TIPS. Number of transactions and total activity in Training Mode Total and count of all balances serviced Total number of guests served Total and count of balances entered into PBAL key Total and count of balances paid Total and count of items serviced Total and count of mix & match disc. CONTINUED FROM PREVIOUS PAGE DRWR TTL $216.69 PROMO 1 $1.50 WASTE 8 $12.50 TIPS 0 $0.00 TRAIN TTL 5 $62.59 BAL FORWARD 4 $88.
Time Time Period Number of Transactions Net sales in this period. Percentage of total sales Number of Transactions all periods DATE 01/10/2007 WED TIME 15:48 X 1 REPORT 00001 -------------------------------TIME 13:00-13:59 CNT 17 SALES AMT $183.85 SALES RATE 65.39% 14:00-14:59 CNT 9 SALES AMT $97.33 SALES RATE 34.61% ******************************** TOTAL CNT 26 TOTAL AMT $281.18 KELLY 000236 00000 Net sales in all periods. SAM4s ER-285M Operator's and Program Manual v1.
PLU PLU number PLU Descriptor Count and sales total. Percentage of total sales (optional) Total activity for all PLUs Total sales for all PLUs. 46 • Sample Reports DATE 01/10/2007 WED TIME 15:33 X 1 REPORT 00001 -------------------------------ALL PLU PLU#1 HAMBURGER CNT 28 $42.00 SALES RATE 15.64% PLU#2 DBL BURGER CNT 40 $99.75 SALES RATE 37.14% PLU#4 COKE CNT 26 $38.85 SALES RATE 14.46% PLU#5 SPRITE CNT 18 $13.42 SALES RATE 5.00% PLU#7 ROAST CNT 19.16 $30.47 SALES RATE 11.34% PLU#28 UNLEADED CNT 32.
Clerk Note: Media totals can be printed for each clerk, if selected in Print Option Programming. Clerk Name Number of Transactions Net sales for this clerk Drawer total for this clerk DATE 01/10/2007 WED TIME 15:36 X 1 REPORT 00001 -------------------------------ALL CLERK KELLY NET SALE 10 $155.23 DRWR TTL $109.81 -------------------------------ZACH NET SALE 5 $45.14 DRWR TTL $43.22 -------------------------------ANNA NET SALE 4 $78.75 DRWR TTL $67.03 -------------------------------LAURA NET SALE 2 $0.
Individual Clerk Clerk Name Number of Transactions Net sales for this clerk DATE 01/10/2007 WED TIME 15:36 X 1 REPORT 00001 -------------------------------INDIVIDUAL CLERK KELLY NET SALE 10 $155.23 DRWR TTL $109.81 -------------------------------KELLY 000218 00000 Drawer total for this clerk 48 • Sample Reports SAM4s ER-285M Operator's and Program Manual v1.
Groups Group Descriptor Number of items sold in this group Net sales for this group Number of items sold in all groups. Net sales for all groups. DATE 01/10/2007 WED TIME 15:34 X 1 REPORT 00001 -------------------------------GROUP GROUP : 1 FOOD CNT 68 SALES AMT $141.75 GROUP : 2 DRINK CNT 44 SALES AMT $52.27 GROUP : 3 REST. CNT 112 SALES AMT $194.02 GROUP : 5 STORE CNT 19.16 SALES AMT $30.47 GROUP : 8 MDSE CNT 58.40 SALES AMT $44.11 GROUP : 9 STORE MDSE CNT 77.56 SALES AMT $74.
Stock PLU number PLU Descriptor Current Stock count 50 • Sample Reports DATE 01/10/2007 WED TIME 15:47 X 1 REPORT 00001 -------------------------------ALL PLU STOCK PLU#1 HAMBURGER CNT 26 PLU#2 DBL BURGER CNT 15 PLU#7 ROAST CNT 25.96 PLU#28 UNLEADED CNT 1488.47 PLU#33 NAILS CNT 161.25 KELLY 000228 00000 SAM4s ER-285M Operator's and Program Manual v1.
Open Check Open check number and balance. Clerk responsible for the check. DATE 01/10/2007 WED TIME 15:59 X 1 REPORT 00001 -------------------------------OPEN CHECK CHECK : 3 $24.07 MOLLY CHECK : 4 $45.42 KELLY CHECK : 5 $24.50 KELLY CHECK : 6 $28.33 KELLY KELLY SAM4s ER-285M Operator's and Program Manual v1.
Balancing Formulas 52 • Sample Reports +/- Net Sales $ Example = PLU Sales Total $ + Tax 1 $ + Tax 2 $ + Tax 3 $ + Tax 4 $ + Sale Coupon Amouts $ + Sale Percent Discounts $ + Sale Surcharge Amounts $ = Net Sales $ +/- Gross Sales $ Example = Net Sales $ + Negative PLU Total $ + Item Coupon Total $ + Item Percent Discount $ + Sale Coupon Amounts $ + Sale Percent Discounts $ + Credit Tax 1 $ + Credit Tax 2 $ + Credit Tax 3 $ + Credit Tax 4 $ +
Operator Reference Guide Function Key Descriptions Keys are listed in alphabetical order. Some of the keys described below are not included on the default keyboard. See “Function Key Assignment Programming” to add or change programmable keys. Keyboard Legend Description #/NS Use as a non-add key to print up to an 9-digit numeric entry on the receipt. This entry will not add to any sales totals. The #/NS key is also used to open the cash drawer without making a sale.
Keyboard Legend Description CASH Calculates the sale total including tax, finalizes the sale, and opens the cash drawer. Change computation is allowed by entering an amount before pressing the CASH key. The cash drawer will open only if the amount tendered is equal to or greater than the total amount of the sale. Post tendering is also available should a second change calculation be necessary. Reenter the tendered amount and press the CASH key to show the new change computation.
Keyboard Legend Description CLERK The register will not operate in register mode unless a clerk has been signed on. Clerk sign-on is accomplished by “direct” or “secret code” sign-on. All entries made on the register will report to one of the clerk totals. When a clerk is signed on, all entries following will add to that clerk’s total until another clerk is signed on. However, a clerk cannot be changed in the middle of a transaction.
Keyboard Legend MODIFIER 1-5 Description The Modifier key alters the next PLU registered, either by changing the Code number of the PLU so that a different item is registered, or by adding the modifier descriptor. P/BAL Use to enter the amount of an outstanding balance. PAID OUT (1–3) Use to record money taken from the register to pay invoices, etc. The paid out amount subtracts from the cash-in-drawer total. Paid outs are allowed outside of a sale only.
Keyboard Legend Description TARE Tares are container weights. If you are using the scale function, you can preset up to 5 different tare weights. The tare can be subtracted automatically when a specific PLU is registered, or manually inputting the tare number and pressing the TARE key can subtract the tare. Tare #5 can be programmed for entering tare weights manually. TAX EXEMPT Press the TAX EXEMPT key to exempt tax 1, tax 2, tax 3, and/or tax 4 from the entire sale.
Clerk Sign-On/Sign-Off See "System Option Programming” to review your clerk options: • System option #2 allows you to select direct or code entry sign on • System option #3 selects stay-down or pop-up operation. Depending on how your machine has been programmed, sign-on will take place only at the beginning of a shift (stay-down), or may have to be repeated for each transaction (pop-up).
Receipt On and Off Press the RECEIPT ON/OFF key to toggle the receipt status from ON to OFF. If the RECEIPT ON/OFF is not present on your keyboard, use this procedure to set receipt status. 1. Turn the control lock to the X position. 2. To turn the receipt off, enter 9 9, press the SUBTOTAL key. Enter 1, press CASH. 9 9 SUB TOTAL 1 CASH 3. To turn the receipt on, enter 9 9, press the SUBTOTAL key. Enter 0, press CASH. 9 9 SUB TOTAL SAM4s ER-285M Operator's and Program Manual v1.
Item Registrations All registrations on ER-285M Series are made into open or preset PLUs. • In place of traditional PLU keys, some PLUs are located directly on the keyboard. • When more items or categories are needed than the number of PLUs available on the keyboard, registrations can be into PLUs by entering the PLU code number and pressing the PLU key on the keyboard.
Keyboard PLU Repeat Entry Open or preset price PLUs can be repeated as many times as necessary by pressing the same PLU again. The number of times the item is repeated is shown on the display. 1. Enter an amount on the key pad. Do not use the decimal key. For example, for $2.99, enter: 2 9 9 2. Press a PLU key. For example, press PLU 1: DATE 03/09/2007 FRI PLU1 T1 PLU1 T1 TAX1 TOTAL CASH CLERK 1 TIME 01:32 NO.000011 $2.99 $2.99 $0.36 $6.34 $6.34 00001 1 3.
Keyboard PLU Multiplication When several of the same items are to be entered into the same PLU, you can use multiplication. You can enter a quantity (1 to 999.999) using the X/TIME key. You can multiply open or preset PLUs. 1. Enter the quantity of items being purchased, and then press the X/TIME key. For example, enter 4 on the numeric key pad and press the X/TIME key: 4 X/TIME 2. Enter an amount on the key pad. Do not use the decimal key. For example, for $1.
Keyboard PLU Multiplication with Decimal Point If you are selling items by weight, or if you are selling yard goods, you can multiply a fraction of a unit. 1. Enter the quantity with the decimal point, and then press the X/TIME key. For example, for 3.75 pounds of produce, enter: 3 . 7 5 X/TIME 2. Enter an amount on the key pad. Do not use the decimal key. For example, if the price is $.99 per pound, enter: 9 DATE 03/09/2007 FRI 3.75X PLU1 T1 TAX1 TOTAL CASH CLERK 1 TIME 01:32 @0.99 NO.000011 $3.
Split Pricing (Keyboard PLU) When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let the register calculate the correct price. 1. Enter the quantity purchased, and then press the X/TIME key. For example, enter: 2 X/TIME 2. Enter the quantity of the group price, and then press the X/TIME key. For example, if the items are priced 3 for $1.00, enter: 3 DATE 03/09/2007 FRI 2@3FOR PLU1 T1 TAX1 TOTAL CASH CLERK 1 TIME 01:32 @1.00 NO.000011 $0.67 $0.04 $0.71 $0.
Open Code Entry PLU If the PRESET status of a PLU is set to N (no), the PLU will operate as an open PLU. See "PLU Programming" in the "Program Mode Programming" chapter to program PLU descriptors and options. 1. Enter the PLU number; press the PLU key. For example, enter: 2 PLU 2. Enter an amount on the key pad. Do not use the decimal key. For example, for $2.99, enter: 2 9 DATE 03/09/2007 FRI PLU2 T1 TAX1 TOTAL CASH CLERK 1 TIME 01:32 NO.000011 $2.99 $0.18 $3.17 $3.17 00001 9 3.
Code Entry PLU Multiplication When several of the same items are to be entered into the same PLU, you can use multiplication. You can enter a quantity (1 to 999.999) using the X/TIME key. You can multiply open or preset PLUs. 1. Enter the quantity of items being purchased, and then press the X/TIME key. For example, enter 4 on the numeric key pad and press the X/TIME key: 4 X/TIME 2. Enter the PLU number; press the PLU key.
Split Pricing Code Entry PLU When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let the register calculate the correct price. 1. Enter the quantity purchased, and then press the X/TIME key. For example, enter: 2 X/TIME 2. Enter the quantity of the group price, and then press the X/TIME key. For example, if the items are priced 3 for $1.00, enter: 3 DATE 01/10/2007 WED 2@3FOR PLU3 T1 TAX1 TOTAL CASH CLERK 1 TIME 08:33 @2.99 NO.000011 $1.99 $0.12 $2.11 $2.
Keyboard Shift The KBD SHIFT key is located on the default keyboard and is used to access two levels of keyboard PLU keys. In the default configuration, keyboard level one accesses PLUs 1-15, while keyboard level 2 accesses PLUs 16-30. (Note that this numbering sequence can be changed, see option #37 in “System Option Programming” on page 138.) Keyboard levels are typically used to separate items sold at different times.
Modifier Key Pressing a modifier key alters the next PLU registered, either by changing the code number of the PLU so that a different item is registered, or by just adding the modifier descriptor and registering the same PLU. See "Modifier 1-5" in the "Program Mode Programming" chapter in order to determine how the modifier key will affect the PLU entry. Modifiers can be: • Stay down so that registrations will be modified by the same modifier until another modifier is selected.
Price Level Key If you choose to use the price level feature, you must allocate memory for each level. See "Memory Allocation" in the "Service Mode Programming" chapter. Note that the default program selects one price level. You must also place price level keys on the keyboard. See "Function Key Assignment" in the "Program Mode Programming" chapter. If you use this feature, the same PLU can be given up to two different preset prices. Price Level keys shift the price that is being registered.
Promo The PROMO key allows you to account for promotional items, as in "buy two, and get one free". Pressing this key will remove an item's cost from the sale, and the promo item will not be added to the PLU sales total, but it is added to the item sales counter. If stock (inventory) reporting is used, the item will be subtracted from inventory. 1. Register an item. For example, press PLU 1 programmed with a price of $1.00 for price level 1. 1 2. Press the PROMO key. The message "PROMO" displays.
Waste The WASTE key allows control of inventory by accounting for items that must be removed from stock due to spoilage, breakage or mistakes. Press the WASTE key before entering wasted items, and then press the WASTE key again to finalize. The WASTE key may be under manager control, requiring the control lock to be in the X mode position. The WASTE key is not allowed within a sale. DATE 01/10/2007 WED 1. Press the WASTE key. The message "WASTE" displays at the top of the screen.
Percent Key Operations A total of five % functions are available. %1 and %2 are located on the default keyboard. Your keyboard may be different. More or less % keys may be located on the keyboard, or they may be located on one of the function look up menu keys. Each function is individually programmable to add or subtract, from an individual item or from a sale total, amounts (coupons) or percentages.
Enter a Percent Discount on an Item You can also operate the percentage functions by entering the percentage of the discount or surcharge. You can enter a fractional percentage up two 3 digits beyond the decimal (i.e. 99.999%) if necessary. 1. Register the discounted item. DATE 01/10/2007 WED 2. Enter the percentage. If you are entering a fraction of a percent, you must use the decimal key. For example, for one third off enter: PLU2 %1 AMOUNT TOTAL CASH CLERK 1 3 3 . 3 3 3 TIME 08:33 $10.00 -33.
Coupon on Sale (Vendor Coupon) When programmed as "amount", "sale", "open" and "negative", a % key will perform a coupon against a sale (or vendor coupon.) Also, depending upon programming: • You may be allowed to enter only one coupon in a sale, after the SUBTOTAL key is pressed, • You may be allowed to enter multiple coupons, but you must press the SUBTOTAL key before each coupon entry, or • You may be allowed to enter multiple coupons, without first pressing SUBTOTAL.
Coupon on Item (Store Coupon) When programmed as "amount", "item", "open" and "negative", a % key will perform a coupon against an item (or store coupon.) In this case, you must press the PLU (or enter the PLU number) of the PLU you wish the coupon to be subtracted from. 1. Register the items you wish to sell. DATE 01/10/2007 WED 2. Enter the amount of the coupon, and then press the appropriate % key. For example: PLU1 PLU1 C TOTAL CASH CLERK 1 2 0 0 %1 TIME 08:33 $10.00 -2.00 $8.00 $8.00 NO.
Return Merchandise Registrations If you wish to return or refund an item press RETURN, then re-enter any item. You can return merchandise as part of a sale, or you can return merchandise as a separate transaction and return cash to the customer. DATE 01/10/2007 WED 1. Press RETURN: RETURN 2. Enter the price of the item you wish to return, and then press the PLU key where it was registered originally. 2 9 9 TIME 08:33 RETURN ************************* PLU2 T1 -2.99 TAX1 AMT -0.18 TOTAL -3.17 CASH -3.
Voids and Corrections Error Correction (Void Last Item) This function corrects the last item entered. 1. Register the item you wish to sell. DATE 01/10/2007 WED 2. Press the ERROR CORR key: PLU1 T1 $2 29 PLU2 $1.29 ERR CORR ----------------------PLU2 -1.29 TAX1 AMT $0.14 TOTAL $2.43 CASH $2.43 CLERK 1 NO.000011 00001 ERROR CORR TIME 08:33 Void Previous Item This function allows you to correct an item registered previously in a transaction. 1. Register an item. Then register a second item. 2.
Cancel The CANCEL key allows you to stop any transaction. Anything registered within the transaction before the CANCEL key is pressed is automatically corrected. The CANCEL key can be inactivated through programming, see "Function Key Programming" in the "Program Mode Programming" chapter, or the key can be programmed to require manager control. 1. Register the items you wish to sell. DATE 01/10/2007 WED 2. Press the CANCEL key PLU1 T1 $2.29 PLU2 -0.50 CANCEL ************************* CLERK 1 NO.
No Sale Operations Open Drawer The #/NO SALE key will open the cash drawer when you have not already started a transaction. The no sale function can be disabled or placed under manager control through programming, see "Function Key Programming" in the "Program Mode Programming" chapter. DATE 01/10/2007 WED 1. Press #/NS: TIME 08:33 NO SALE -----------------------CLERK 1 NO.000011 00001 #/NS 2. The drawer will open and the receipt will print as in the example on the right.
Received On Account Operations You can use one of the received on account functions (RA1-RA3) to accept cash, checks or charges into the cash drawer when you are not actually selling merchandise. For example, use received on account to accept payments for previously sold merchandise, or record loans to the cash drawer. 1. Press one of the received on account keys (RA1-RA3) RA1 2. Enter the amount of cash received, press CASH.
Paid Out Operations You can use the paid out function (PO1-PO3) to track cash, checks or charges paid out or to record loans from the cash drawer. DATE 01/10/2007 WED 1. Press one of the paid out keys (PO1PO3) PO1 2. Enter the amount of cash paid out, press CASH. 1 0 0 0 PO1 CASH CHECK CHARGE1 PO1 CLERK 1 TIME 08:33 -10.00 -10.00 -10.00 -30.00 NO.000011 00001 CASH 3. Enter the check amount paid out, and press CHECK. 1 0 0 0 CHECK 4.
Subtotaling a Sale 1. Register the items you wish to sell. 2. Press SUBTOTAL. The subtotal will display with the message "Sub" indicated on the rear display. SUB TOTAL The subtotal can be printed if the system option is set. See "Print Option Programming" in the "Program Mode Programming" chapter. Eat In/Take Out/Drive Thru Sales Different types of sales, such as "Eat In", "Take Out" and "Drive Thru" can be categorized by placing separate keys on the keyboard.
Totaling and Tendering There are ten tender functions available to categorize sales. CASH and CHECK are individual keys on the keyboard Totaling a Cash Sale 1. Register the items you wish to sell. DATE 01/10/2007 WED 2. To total a cash sale, press CASH: PLU2 TOTAL CASH CLERK 1 CASH TIME 08:33 NO.000011 $7.96 $7.96 $7.96 00001 3. The display will indicate the total amount of the cash sale. Totaling a Check Sale 1. Register the items you wish to sell. DATE 01/10/2007 WED 2.
Tendering a Cash Sale 1. Register the items you wish to sell. DATE 01/10/2007 WED 2. Enter the amount tendered by the customer. For example, for $20.00 enter: PLU1 T1 PLU1 T1 4X PLU2 TAX1 TOTAL CASH CHANGE CLERK 1 2 0 0 0 3. Press CASH: CASH TIME 08:33 $2.99 $2.99 $1.99 $7.96 $0.36 $14.30 $20.00 $5.70 NO.000011 00001 4. The display will indicate the total amount of the cash tendered and the change due, if any. Tendering a Check Sale 1. Register the items you wish to sell.
Totaling a Charge Sale Use the charge keys to track charge or credit card sales. See "Function Key Programming" in the "Program Mode Programming" chapter to change the descriptors for the charge tender functions. For example, you can use CHARGE 1 to track Visa card sales. The descriptor "VISA" will print on receipt and reports. You can also set tendering options for the charge keys, i.e. whether to allow over tendering or to enforce tendering.
Tendering a Charge Sale Tendering a charge sale may or may not be allowed. See "Function Key Programming" in the "Program Mode Programming" chapter to set tendering options for the charge keys, i.e. whether to allow over tendering or to enforce tendering. 1. Register the items you wish to sell. DATE 01/10/2007 WED 2.
Check Cashing Check cashing means exchanging cash for a check. If you wish to cash checks, you must place a CHKCASH key on the keyboard. See "Function Key Assignment" in the "Program Mode Programming" chapter. 1. Enter the amount of the check tendered by the customer. For example, for $20.00 enter: 2 0 0 0 DATE 01/10/2007 WED TIME 08:33 ***CHKCASH*** CHECK CASH CLERK 1 $20.00 -20.00 NO.000011 00001 2. Press CHKCASH: CHK CASH 3. The display will indicate the amount of the check and the cash change.
Split Tender Split tendering is paying for one transaction by more than one payment method. For example, a $20.00 sale could be split so $10.00 is paid in cash, and the remaining $10.00 is paid by a check. If necessary, you can make several different payments. 1. Register the items you wish to sell. DATE 01/10/2007 WED 2. Enter the amount of cash tendered by the customer. For example, enter $10.00 and press CASH: PLU2 TOTAL CASH TOTAL CHECK CLERK 1 1 0 0 0 CASH TIME 08:33 $20 00 $20.00 $10.00 $10.
Post Tender Post tendering means computing change after the sale has been totaled and the drawer is open. This feature is useful when a customer changes the amount of the tender or when a "quick change artist" confuses a clerk. Normally, this function is not allowed. If you wish to allow post tendering, you must set the appropriate system option. 1. Register the items you wish to sell. TDATE 01/10/2007 WED 2. Press CASH: PLU1 T1 TAX1 CASH CLERK 1 CASH TIME 08:33 NO.000011 $2.00 $0.12 $2.12 00001 3.
Currency Conversion If you normally accept currency from neighboring nations, you can program to convert the subtotal of a sale to the equivalent cost in the foreign currency. You can set up four separate conversion functions for different foreign currencies. To do this, you need to program the conversion factor. For example, if the US dollar (home currency) is worth 1.3720 Canadian dollars (foreign currency), the conversion factor is 1.3720.
Table Service Restaurant Operations Overview The SAM4s ER-285M can be used to add items or receive payments on guest checks using a manual previous balance, hard check, or soft check system. (Note that you must select hard or soft check posting in memory allocation programming. The default selection is soft.) • If manual previous balance is selected, the check balance is not saved in memory and is input manually by the operator (use the PBAL key).
Function Keys and Options Functions necessary for restaurant operations may not appear on the default keyboard. Any or all of the following functions can be located on the keyboard. See "Function Key Assignment Programming” on page 113 if it is necessary to locate these keys on your keyboard. The CHECK # key is used to begin a new, or access an existing CHECK # balance (hard check) or itemized bill (soft check.) Existing checks are accessed by entering the check track number and pressing the CHECK# key.
Soft Check Opening a Soft Check Receipt Example: DATE 01/10/2007 WED 1. Enter the number of the guest check, press the CHECK # key: 1 2 3 CHECK# or, press the CHECK # key to automatically assign a check: CHECK# 2. If required, enter the table number and press the TABLE key: 3 CHECK # PBAL TABLE GUEST CHICKEN STEAK SERVICE BFWD CLERK 1 TIME 08:33 #123 $0.00 #3 #2 $7.00 $10.00 $17.00 $17.00 NO.000011 00001 TABLE 3. If required, enter the number of guests and press the GUEST key: 2 GUEST 4.
Adding to a Soft Check Receipt Example: DATE 01/10/2007 WED 1. Enter the number of the guest check, press the CHECK # key: 1 2 3 CHECK# or, if you entered a table number, enter the table number and press the TABLE key: 3 CHECK # PBAL TABLE GARLIC BREAD SERVICE BFWD CLERK 1 TIME 08:33 #123 $17.00 #3 $2.00 $2.00 $19.00 NO.000012 00001 TABLE 2. Register the next items you wish to sell. 3.
Paying a Soft Check Sample of soft check printed on the receipt: DATE 01/10/2007 WED TIME 08:33 1. Enter the number of the guest check, press the CHECK # key: 1 2 3 CHECK# or, if you entered a table number, enter the table number and press the TABLE key: 3 TABLE 2. If necessary, add additional items. If you wish to add a tip, press SUBTOTAL, then enter the tip amount and press the TIP key: CHECK # PBAL TABLE TIP CHECKS PAID CASH CHANGE CLERK 1 #123 $19.00 #3 $3.00 $22.00 $25.00 $3.00 CHK # : 2 NO.
Hard Check Hard check operations require an optional slip printer. See your SAM4s dealer for more information. Opening a Hard Check 1. Enter the number of the guest check, press the CHECK # key: 1 2 3 CHECK# or, press the CHECK # key to automatically assign a check: CHECK# 2. If required, enter the table number and press the TABLE key: 3 Receipt Example: DATE 01/10/2007 WED CHECK # PBAL TABLE GUEST CHICKEN STEAK SERVICE BFWD CLERK 1 TIME 08:33 #123 $0.00 #3 #2 $7.00 $10.00 $17.00 $17.00 NO.
Adding to a Hard Check Receipt Example: DATE 01/10/2007 WED 1. Enter the number of the guest check, press the CHECK # key: 1 2 3 CHECK# or, if you entered a table number, enter the table number and press the TABLE key: 3 CHECK # PBAL TABLE GARLIC BREAD SERVICE BFWD CLERK 1 TIME 08:33 #123 $17.00 #3 $2.00 $2.00 $19.00 NO.000012 00001 TABLE 2. Register the next items you wish to sell. 3.
Paying a Hard Check 1. Enter the number of the guest check, press the CHECK # key: 1 2 3 CHECK# or, if you entered a table number, enter the table number and press the TABLE key: 3 TABLE 2. If necessary, add additional items. If you wish to add a tip, press SUBTOTAL, then enter the tip amount and press the TIP key: SUB TOTAL 3 0 0 TIP 3. Place a slip in an optional slip printer. Pay the balance, as you would normally tender a transaction, with CASH, CHECK, or one of the CHARGE functions.
Clerk Interrupt A transaction in progress can be interrupted so that another transaction can take place. • Clerk interrupt can be used in a retail store where more than one clerk is sharing the same cash register. A clerk begins registering items for a customer. This transaction is delayed while the clerk is helping the customer select another item. In the mean time another customer is ready to check out with a different clerk. Or, • Clerk interrupt can also be used in a retail store with a single clerk.
Clerk Interrupt Operation 1. Sign on a clerk with the appropriate clerk code. 1 2 3 CLERK 2. Begin a transaction by registering an item 2 9 9 PLU 1 3. Suspend the transaction by signing on a different clerk. A receipt prints for the interrupted transaction: 4 5 6 CLERK 4. The new clerk registers and finalizes a transaction 2 9 9 PLU 1 2 9 9 PLU 1 DATE 03/09/2007 FRI TIME 22:32 PLU1 T1 $2.99 ** CLERK INTERRUPT ** TAX1 $0.18 TOTAL $3.
Scale Operations Direct Scale Entry Place a product on the scale and access the SCALE function to display the weight on the cash register. Then make the appropriate entry; the PLU must have "scaleable" status. 1. Place an item on the scale. DATE 01/10/2007 WED 2. Press the SCALE key. 1.50 LB PLU1 TAX1 TOTAL CASH CLERK 1 SCALE 3. Note that the weight is displayed on the screen. Enter the price per pound on the key pad. Do not use the decimal key. For example, for $3.00, enter: 3 0 TIME 08:33 @3.
Automatic Scale Entry Place a product on the scale and make the appropriate PLU entry. The PLU must be set with "auto scale status". 1. Place an item on the scale. DATE 01/10/2007 WED 2. Press a PLU key, if the item is a preset item, or enter the price per pound on the key pad. Do not use the decimal key. For example, for $3.00, enter: 1.50 LB PLU1 TAX1 TOTAL CASH CLERK 1 3 0 0 TIME 08:33 @3.00/LB NO.000011 $4.50 $0.27 $4.77 $4.77 00001 3. Press a PLU key.
Manual Tare Weight Entry 1. Place an item on the scale. DATE 01/10/2007 WED 2. Enter the manual tare number, 5. Press the TARE key: 1.50 LB PLU1 TAX1 TOTAL CASH CLERK 1 5 TARE 3. Enter the weight of the tare, for example, enter .01, press the tare key: . 0 1 TIME 08:33 @3.00/LB NO.000011 $4.50 $0.27 $4.77 $4.77 00001 TARE 4. Press the SCALE key. SCALE 5. Note that the weight, less the tare weight, is displayed on the screen. Enter the price per pound on the key pad.
Manual Weight Entry Operators can make manual weight entries if the item has been programmed to accept them. You must use the decimal key to enter fractional manual weights. 1. Place an item on the scale. DATE 01/10/2007 WED 2. Enter the weight using the decimal key for fractional weights. Press the SCALE key: 1.50 LB PLU1 TAX1 TOTAL CASH CLERK 1 1 . 5 SCALE TIME 08:33 MANUAL WT. @ @3.00 $4.50 $0.27 $4.77 $4.77 NO.000011 00001 3. Enter the price per pound on the key pad.
• Operator Reference Guide SAM4s ER-285M Operator's and Program Manual v1.
Service Mode Reference Guide Overview Use the Service Mode (S Mode) to perform secure operations. The S position is one position clock-wise from the PGM position. The S position is not labeled. The key labeled “C” accesses this position. The following procedures are done from the Service Mode.
Clear All Totals 1. Turn the control lock to the S position. 2. To reset all register totals and counters, enter 20, and then press the SUBTOTAL key. 2 0 SUB TOTAL 3. The display reads “CLEAR TOTALS” and register prints a receipt. DATE 03/09/2007 FRI TIME 01:32 ******************************** ALL TOTAL CLEAR ******************************** CLERK 1 000046 00000 Clear Grand Total 1. Turn the control lock to the S position. 2. To reset only the Grand Total, enter 30, and then press the SUBTOTAL key.
Clear PLU File 1. Turn the control lock to the S position. 2. To reset all PLU data, including both programming and totals, enter 40, and then press the SUBTOTAL key. 4 0 SUB TOTAL 3. The display reads “CLEAR PLU FILE” and register prints a receipt. DATE 03/09/2007 FRI TIME 01:32 ******************************** PLU FILE CLEAR ******************************** CLERK 1 000046 00000 EPROM Information The registers operating programs are stored in flash ROM (read-only memory).
Memory Allocation The amount of memory in the ER-285M is fixed and has a default allocation, i.e. you can use 2000 PLUs, 15 clerks, 20 groups, etc. A significant amount of standard memory is not allocated, therefore you can easily add to the default quantities of many memory items. This program allows you to change the default allocation in each of nine areas.
To Set Memory Allocation 1. Turn the control lock to the S position. 2. Enter 60, and then press the SUBTOTAL key. 6 SUB TOTAL 0 3. Refer to the chart below. Enter the index number and press the X/TIME key. X X 1 2 3 4 5 6 7 8 9 X/TIME Memory Area PLU CLERK* GROUP CHECK#* SOFT CHECK LINE CHECK TYPE : Hard (1), Soft (0) PRICE LEVEL MIX AND MATCH ELECTRONIC JOURNAL 4. Enter the quantity to allocate for the memory item and press the CASH key. CASH Quantity 5.
Memory Allocation Printout DATE 03/09/2007 FRI TIME 01:32 ******************************** TTL AVAIL : 928576 TTL USED : 311915 -------------_-----------------1.ALLOCATED PLU IS :2000 2.ALLOCATED CLERK IS :15 3.ALLOCATED GROUP IS :20 4.ALLOCATED CHECK IS :15 5.ALLOCATED CHK LINE IS :30 6.CHECK IS :HARD(H),SOFT(Y):Y 7.ALLOCATED LEVEL IS : 1 8.ALLOCATED MNM IS : 10 9.ALLOCATED EJ LINE IS :3000 ******************************** CLERK 1 000046 00000 Memory Allocation Scan 1.
Function Key Assignment Programming Function keys may be relocated, inactivated or changed with this program. For example, you may wish to place functions, such as PREVIOUS BALANCE and SERVICE that are not placed on the default keyboard. Or perhaps, you may wish to remove a function, such as CANCEL, for security reasons.
Function Key Code Chart Code 1~ 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 Function NLU 1 ~ 50 Numeric 1 Numeric 2 Numeric 3 Numeric 4 Numeric 5 Numeric 6 Numeric 7 Numeric 8 Numeric 9 Numeric 0 Numeric 00 DECIMAL #/NS %1 %2 %3 %4 %5 X/TIME ADD CHECK CANCEL CASH CHARGE 1 CHARGE 2 CHARGE 3 Code 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 114 • Service Mode Reference Guide Function CHARGE 4 CHARGE 5 CHARGE 6 CHARGE 7 CHARGE 8 CHECK ENDORS
RS-232 Communication Options You must define devices attached to RS-232C communications ports, and the options for the device. 1. Turn the control lock to the S position. 2. For Port #1, enter 8 0 and press the SUBTOTAL key, For Port #2, enter 8 1 and press the SUBTOTAL key, For Port #3, enter 8 2 and press the SUBTOTAL key 3. Refer to the chart RS-232C option chart that follows and enter the number of the address you wish to program (N1) and press the X/TIME key. 4.
5 Device Function 6 7 8 9 10 Initial Feeding Line KP End Feeding Line KP Initial Feeding Line Slip Print Line On Guest Check Scale Type Printer Type 11 12 Pole Display 116 • Service Mode Reference Guide 0 1 2 3 4 6 7 8 9 10 0 - 20 0 - 20 0 - 20 0 - 50 0 1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 0 1 NONE PC SCALE REMOTE JOURNAL RECEIPT PRINTER SCANNER COIN EFT POLE PDC NCI CAS NONE SAM4S ELLIX10 SAM4S ELLIX20 SRP-270 SRP-350 CITIZEN3550 CITIZEN810 CITIZEN230 EPSON TMT88-2 EPSON U200 EPSON U295
Self Tests Self-tests can be performed to check the functions of the register. 1. Turn the control lock to the S position. 2. Enter the test number from the chart below and press the SBTL key. SBTL Test Key Sequence Results/Instructions Printer 10 SBTL The receipt printer generates a printer test pattern. Display 11 SBTL Displays illuminate a test pattern. Keyboard 12 SBTL Press any key. The key’s hex value is displayed. Turn key lock to end the test.
• Service Mode Reference Guide SAM4s ER-285M Operator's and Program Manual v1.
Program Mode Reference Guide Overview Most register programming takes place in program mode (the control lock is placed in the PGM positon.) Programs here include: • Tax Programming – Set tax rates or tables can be set for each of four possible taxes. Value added taxes and GST (Canada) can be set. • PLU Programming – Set PLU prices, descriptors and options.
Default Programming Each SAM4s ECR is ready to use after un-boxing, loading the paper and completing the memory all clear procedure (see “Quick Start Guide” on page 13.) • All keyboard PLUs are nontaxable and preset, with a “0” price and a default status programming of "00000000". • All system options are set to 0 in default programming, unless otherwise noted. Change only the options that will deviate from default programming.
Descriptor Code Chart CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE CHAR CODE Ç 001 è 011 ö 021 € 031 ) 041 3 051 = 061 G 071 Q 081 ü 002 ï 012 ò 022 SPA 032 * 042 4 052 > 062 H 072 R 082 é 003 î 013 û 023 ! 033 + 043 5 053 ? 063 I 073 S 083 â 004 ì 014 ù 024 " 034 , 044 6 054 @ 064 J 074 T 084 ä 005 Ä 015 ÿ 025 # 035 045 7 055 A 065 K 075 U 085 à 006 Å 016 Ö 026 $ 036 .
Initial Clear The initial clear function allows you to exit any register activity and return to a beginning or cleared state. Any transaction that is in progress will be exited and totals for that transaction will not be updated. CAUTION: Do not share this information with unauthorized users. Distribute the P Mode key only to those you may want to perform this function.
Tax Programming The ER-285M Series has the capability to support four separate taxes. Taxes can be calculated as either a straight percentage rate between .001% and 99.999%, or a 60 break point tax table. Each tax may be either an add-on tax (added to the cost of a taxable item), or a value added tax (VAT) that is included in the price of the item. Tax rate 4 may be set to function as the Canadian Goods & Services Tax (GST). Definitions for tax rates 1, 2, 3 & 4 are made as part of tax programming.
Straight Percentage Tax Rate Programming When tax requirements may be met using a straight percentage rate, use the following method to program a tax as a straight percentage. Programming Straight Percentage Tax Rates and Status 1. Turn the control lock to the PGM position. 2. If the tax is a percentage rate, with a decimal. (0.000-99.999). It is not necessary to enter preceding zeros. For example, for 6%, enter 06.000 or 6.000. 3.
Tax Table Programming In some cases, a tax that is entered as a percentage does not follow exactly the tax charts that apply in your area (even if the tax chart is based on a percentage). In these cases, we recommend that you enter your tax using tax table programming. This method will match tax collection exactly to the break points of your tax table. Before programming, obtain a copy of the tax table you wish to program.
Tax Table Programming Example - Illinois 6% Tax Table Break point Differences Tax Charged Sale Dollar Range $0.00 $0.00 - $0.10 $0.01 $0.11 - $0.21 11 $0.02 $0.22 - $0.38 17 $0.03 $0.39 - $0.56 18 $0.04 $0.57 - $0.73 17 $0.05 $0.74 - $0.91 18 $0.06 $0.92 - $1.08 17 $0.07 $1.09 - $1.24 16 $0.08 $1.25 - $1.41 17 $0.09 $1.42 - $1.58 17 $0.10 $1.59 - $1.74 16 $0.11 $1.75 - $1.91 17 $0.12 $1.92 - $2.08 17 $0.13 $2.09 - $2.24 16 $0.14 $2.25 - $2.
PLU Programming All PLUs, whether they are registered by pressing a PLU key on the keyboard, or by entering the PLU number and pressing the PLU key, have the same programming options. These options are set through separate programs: • Program 100 – PLU Status Programming determines whether the PLU is open, preset or inactive. Also selected here are tax, food stamp, scale, negative, single item, hash, gallonage, compulsory number entry, compulsory validation, compulsory condiment and print options.
Program 100 - PLU Status Programming 1. Turn the control lock to the PGM position. 2. To begin the program, enter 1 0 0, press the SUBTOTAL key. 1 0 SUB TOTAL 0 3.
PLU Status Chart Address N1 Value Program Option Print item’s price on receipt? Print item’s price on check? PLU is disabled PROMO function? N2 PLU counter is not reset when a PLU Z report is done? PLU is preset override in MGR control? N3 PLU is food stamp eligible? PLU is negative item? PLU is hash? N4 PLU is single item? Compulsory non-add number? PLU is gallonage? N5 PLU is inventory? PLU is inactive? PLU is scalable? N6 P.
Program 110 - PLU Auto Tare Programming 1. Turn the control lock to the PGM position. 2. To begin the program, enter 1 1 0, press the SUBTOTAL key. 1 1 0 SUB TOTAL 3.
Program 150 - PLU Group Assignment Each PLU may report to any three of 99 groups. (The number of groups depends upon memory allocation, see “Memory Allocation” on page 110.) Group totals appear on reports, so that you can track sales of different types of items. A group can also be used to designate items that are to print on an optional kitchen printer. (The first group entered is the kitchen printer routing group.
Program 200 - PLU Price/HALO Programming If a PLU is open, set the HALO (high amount lock out) here. If a PLU is preset set the preset price here. If a PLU is set with gallonage status, enter the price per gallon here. (Enter price per gallon in tenths of a penny, i.e. 1299 for $1.29 9/10 per gallon.) 1. Turn the control lock to the PGM position. 2. To begin the program, enter 2 0 0, press the SUBTOTAL key. 2 0 SUB TOTAL 0 3.
Program 250 - PLU Stock Amount Programming With this program, you can you can add stock to the PLU sales counters for PLUs you have designated as stock keeping PLUs. See “Program 100 – PLU Status Programming”. The stock number set here can be the amount of stock that is being added to the current level, or optionally, it can be the new total stock level. See option #18 in "System Option Programming" to set this option. Note: Stock is kept in decimal units.
Program 300 - PLU Description Programming Program descriptors by typing descriptors on the alpha keyboard overlay or by entering three-digit alpha character codes. Go to system option #32 to choose the method you wish to use. The descriptor code method is the default method. 1. Turn the control lock to the PGM position 2. To begin the program, enter 3 0 0, press the SUBTOTAL key. 3 0 0 SUB TOTAL 3.
Program 350 - PLU Link Programming PLU link programming allows you to link a PLU to another PLU, so that registration of the first PLU will automatically trigger registration of the linked PLU. For example, you may wish to link a bottle deposit with the sale of beverages, or you may wish to register a group of items normally sold together. 1. Turn the control lock to the PGM position. 2. To begin the program, enter 3 5 0, press the SUBTOTAL key. 3 5 0 SUB TOTAL 3.
Program 400 – PLU Delete Programming NOTE: To delete a PLU, all totals for the PLU must be cleared from Z reports (including Stock and PLU reports.) 1. Turn the control lock to the PGM position. 2. To begin the program, enter 4 0 0, press the SUBTOTAL key. 4 0 SUB TOTAL 0 3.
Program 450 - PLU Mix & Match Programming Retailers often offer discounts when multiples of different items are purchased. For example, the offer: “save $5 on any three bottles of wine” can be handled by a mix and match discount. The default ER-285M can accommodate up to 10 different mix and match discounts, the total can be increased to a maximum of 100 through memory allocation. If an item is eligible for a mix and match discount, enter the number of the mix & match discount table here. 1.
System Option Programming Refer to the “System Option Table” to review the system options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing memory all options settings are automatically set to 0, and because your most likely option selections require a status setting of 0, you do not need to program this section unless you wish to change the default status. Programming a System Option: 1. Turn the control lock to the PGM position. 2.
System Option Table Address 1 SYSTEM OPTION VALUE Beeper is active? Yes = 0 No = 1 Yes = 2 No = 0 Yes = 0 No = 4 0 1 1 0 MCR CLERK SIGN % affects net sale? Direct entry Code entry Pop-up Stay down 2 Clerk sign on method is: 3 Clerks are: 4 Drawer needs to be shut to operate? = = = = Activate open Drawer Alarm? 5 The number of seconds before the open drawer warning tone sounds (Default is 30 seconds).
Address SYSTEM OPTION VALUE Round up at 0.
Address SYSTEM OPTION VALUE Enter = Exit = Training mode 24 Enable Electronic Journal? Yes = 1 No = 0 Prompt operator when Electronic Journal is full Yes = 0 No = 2 Stop operations when Electronic Journal is full Yes = 4 No = 0 Send only negative entries to Electronic Journal Yes = 1 No = 0 Send reset report to Electronic Journal Yes = 2 No = 0 Disable Cash Declaration? Yes = 4 No = 0 Check Tracking = Clerk Interrupt = 26 SUM 1 0 23 25 = 0 1 Not used Not count in memory in void mode?
Address SYSTEM OPTION VALUE 34 MSR Connected to 35 PIN pad connected to device on: DataTran = 0 PDC = 1 Register = 2 0 1 2 3 0 Port 1 = Port 2 = Port 3 = MCR Uses Digit (0-9) (for employee cards) Keyboard Level numbering system (see note 2 below): 36 37 Numbered by level = Numbered by key = = SUM 0 1 Note 1 Using system option #30, you can set the store name for program and report backup/load data to an SD card.
Print Option Programming Refer to the “Print Option Table” to review the print options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing memory all options settings are automatically set to 0, and because your most likely option selections require a status setting of 0, you do not need to program this section unless you wish to change the default status. Programming a Print Option: 1. Turn the control lock to the PGM position. 2.
Print Option Table Address 1 PRINT OPTION Skip media totals with zero activity on the Financial report? VALUE Yes = 1 No = 0 Yes = 0 No = 2 Yes = 0 No = 1 Yes = 2 No = 0 Yes = 0 No = 1 Skip media totals with zero activity on the Clerk report? Yes = 0 No = 2 Print Clerk report at the end of the Financial report? Yes = 4 No = 0 Print PLU sale item number? Yes = 1 No = 0 Yes = 2 No = 0 Print media total on clerk report? Print tax symbol? 2 Void/Return totals will print on the Financial report? Auda
Address 11 PRINT OPTION Print the subtotal without tax on the receipt? Tax amount to print on receipt is: 12 Combined Itemized = = Print the tax amount on receipt? Print taxable totals? Print the tax rate? 13 Print a breakdown of the VAT eligible sale? Print training mode message on the receipt during training mode operations? 14 15 16 Currency Symbol: (See note2 below) 17 18 19 20 CONV. #1 = . CONV. #2 = . CONV. #3 = . CONV. #4 = .
Address 24 PRINT OPTION VALUE Yes = 1 No = 0 Yes = 2 No = 0 Yes = 4 No = 0 Issue a second receipt for the same transaction? Priority print by group on the kitchen printer? Print the PLU number and descriptor on the receipt? 25 Do not print when polling reports? Print PLU# on PLU report? Net sale Gross sale Grand total is: = = NOT USED 27 Send order to the kitchen printer when the SBTL key is pressed? Yes = 1 No = 0 Print date on hard check? Pre Print graphic logo on the guest check (printed by
Function Key Programming Three programs are used to program function keys: • Program 70 - is used to set each keys individual options • Program 80 - is used to program a 18 character alpha numeric descriptor • Program 90 - is used to set a high amount limit (HALO) In this chapter you will find: • General instructions for programs 80 and 90. • Individual Program 70 option programming for each function key (options vary by function) SAM4s ER-285M Operator's and Program Manual v1.
Program 80 - Function Key Descriptor By default, descriptors are programmed by entering three-digit alpha codes. If you wish to program descriptors by typing descriptors on the alpha keyboard overlay you must select ‘Yes’ in system option #32 (See “System Option Programming” on page 138). 1. Turn the control lock to the PGM position. 2. To begin the program, enter 8 0, press the SUBTOTAL key. 8 0 SUB TOTAL 3.
Program 90 - Function Key HALO Use Program 90 to program a high amount lock out (HALO) for a function key. Only specific keys require this program. 1. Turn the control lock to the PGM position. 2. To begin the program, enter 9 0, press the SUBTOTAL key. 9 0 SUB TOTAL 3. Enter a HALO amount limit for the fuction of up to eight digits, (or "0" for no HALO). 4. Press the function key on the keyboard you wish to program. FUNCTION KEY 5.
Program 70 - Function Key Options – General Instructions Use Program 70 to set options for function keys. Because of the differences inherent in function keys, individual options will be different. See the specific instructions for each key that follow the general instructions. 1. Turn the control lock to the PGM position. 2. To begin the program, enter 7 0, press the SUBTOTAL key. 7 0 SUB TOTAL 3. Enter the values for the option digit or digits.
ADD CHECK Options - Program 70 Repeat for another function key 7 0 Address N1 N2 N3 SUB TOTAL N1 N2 N3 ADD CEHCK CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Compulsory before tendering? Yes = 2 No = 0 Advance the consecutive # when this function is used? Yes = 0 No = 4 Receipt is printed as a chit with or without preamble.
CANCEL Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 CANCEL CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 152 • Program Mode Reference Guide = SUM SAM4s ER-285M Operator's and Program Manual v1.
CASH Options - Program 70 Repeat for another function key 7 0 Address N1 N2 N3 SUB TOTAL N1 N2 N3 CASH CASH OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X control lock position only? Yes = 2 No = 0 Disable under tendering? Yes = 4 No = 0 Open cash drawer? Yes = 0 No = 1 Exempt tax 1? Yes = 2 No = 0 Exempt tax 2? Yes = 4 No = 0 Exempt tax 3? Yes = 1 No = 0 Exempt tax 4? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No =
CHARGE 1-8 Repeat for another function key 7 0 Address N1 N2 N3 N4 N5 SUB TOTAL N1 N2 N3 N4 N5 CHARGE OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X control lock position only? Yes = 2 No = 0 Disable under tendering? Yes = 4 No = 0 Open cash drawer? Yes = 0 No = 1 Allow over tendering? Yes = 2 No = 0 Non-add # entry compulsory? Yes = 4 No = 0 Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exempt tax 3? Yes =
CHECK Options - Program 70 Repeat for another function key 7 0 Address N1 N2 N3 N4 SUB TOTAL N1 N2 N3 N4 CHECK CASH OPTION VALUE Amount tender is compulsory? Yes = 1 No = 0 Allow over tendering and under tendering in X control lock position only? Yes = 2 No = 0 Disable under tendering? Yes = 4 No = 0 Open cash drawer? Yes = 0 No = 1 Exempt tax 1? Yes = 2 No = 0 Exempt tax 2? Yes = 4 No = 0 Exempt tax 3? Yes = 1 No = 0 Exempt tax 4? Yes = 2 No = 0 Check endorsement compulsory?
CHECK CASHING Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 CHECK CASH CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 = SUM = SUM CHECK ENDORSEMENT Options - Program 70 Repeat for another function key 7 0 Address N1 N2 SUB TOTAL N1 N2 CHECK ENDORSE CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Print the amount of the check and endo
CHECK # Options - Program 70 Repeat for another function key 7 0 Address N1 N2 N3 N4 SUB TOTAL N1 N2 N3 N4 CHECK# CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Required at Start of Sale? Yes = 2 No = 0 Opening clerk has exclusive access? Yes = 4 No = 0 Check track # and balance will print on receipt? Yes = 0 No = 1 Check track # and balance will print on remote? Yes = 0 No = 2 Allow only one check per table? Yes = 4 No = 0 Check# is automatically assigned by register? Yes =
CURRENCY CONVERSION Currency Conversion Rate - Program 90 1. Turn the control lock to the PGM position. 2. To begin the program, enter 9 0, press the SUBTOTAL key. 9 SUB TOTAL 0 3. Enter the exchange rate of up to 7 digits (do not enter the decimal point), and then enter a number from 0 to 7 to indicate the decimal position. See "Currency Exchange Rate Programming Examples" below. Exchange Rate Decimal Position 4. Press the function key on the keyboard you wish to program. FUNCTION KEY 5.
DRIVE THRU / EAT IN / TAKE OUT Options - Program 70 Repeat for another function key 7 0 SUB TOTAL N1 N2 DRIVE THRU CASH Repeat for another function key 7 0 SUB TOTAL N1 N2 EAT IN CASH Repeat for another function key 7 Address N1 N2 0 SUB TOTAL N1 N2 TAKE OUT CASH OPTION VALUE Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exempt tax 3? Yes = 4 No = 0 Exempt tax 4? Yes = 1 No = 0 Validation is compulsory? Yes = 2 No = 0 SAM4s ER-285M Operator's and Program Man
ERROR CORRECT Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 ERROR CORRECT CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 = SUM = SUM F/S SUB Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 F/S SUBTOTAL CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 160 • Program Mode Reference Guide SAM4s ER-285M Oper
F/S TEND Options - Program 70 Repeat for another function key 7 0 Address N1 N2 N3 SUB TOTAL N1 N2 F/S TEND N3 CASH OPTION VALUE Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exempt tax 3? Yes = 4 No = 0 Exempt tax 4? Yes = 1 No = 0 The tender is allowed in any amount? Yes = 2 No = 0 Food stamp change Cash = 4 Is issued in Food stamps = 0 Open cash drawer? Yes = 0 No = 1 Validation is compulsory? Yes = 2 No = 0 SAM4s ER-285M Operator's and Program Manual v1.
GUEST Options - Program 70 Repeat for another function key 7 SUB TOTAL 0 Address N1 N1 GUEST CASH OPTION VALUE Required when opening a new check? Yes = 1 No = 0 Before registering, enter a guest number? Yes = 2 No = 0 Print Guest # at the kitchen printer? Yes = 4 No = 0 = SUM = SUM = SUM KBD SHIFT Options - Program 70 Repeat for another function key 7 0 Address SUB TOTAL N1 KBD SHIFT CASH OPTION VALUE Key is: N1 Pop up 0 Stay down 1 Key is active in X control lock posit
#/NS Options - Program 70 Repeat for another function key 7 0 Address N1 N2 N3 N4 SUB TOTAL N1 N2 N3 N4 #/NS CASH OPTION VALUE No Sale is inactive? Yes = 1 No = 0 No Sale active in X control lock position only? Yes = 2 No = 0 No Sale inactive after non-add # entry? Yes = 4 No = 0 Enforce non-add # entry at start of sale? Yes = 1 No = 0 Print when a NO SALE is performed? Yes = 0 No = 2 Non-add # entries are prohibited? Yes = 4 No = 0 Compulsory non-add entry must match number of d
RETURN Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 RETURN CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 164 • Program Mode Reference Guide = SUM SAM4s ER-285M Operator's and Program Manual v1.
MODIFIER 1-5 Options - Program 70 Repeat for another function key 7 0 Address N1 N2 SUB TOTAL N1 N2 N3 MOD CASH OPTION VALUE Key is active in X control lock position only? Yes = 1 No = 0 Modify PLU#? Yes = 2 No = 0 Print modifier descriptor on the guest check? Yes = 1 No = 0 Print modifier descriptor on the receipt? Yes = 2 No = 0 Value of affected digit (0-9) N3 = SUM = SUM 0-9 2.
PROMO Options - Program 70 Repeat for another function key 7 0 Address N1 N2 SUB TOTAL N1 N2 PROMO CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Taxable by tax 1? Yes = 4 No = 0 Taxable by tax 2? Yes = 1 No = 0 Taxable by tax 3? Yes = 2 No = 0 Taxable by tax 4? Yes = 4 No = 0 = SUM = SUM PAID OUT1-3 Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 P/O CASH OPTION VALUE Key
PRINT CHECK Options - Program 70 Repeat for another function key 7 0 Address SUB TOTAL N1 PRINT CHECK N2 CASH OPTION VALUE N1 Enter Port Number.
SCALE Options - Program 70 Repeat for another function key 7 0 Address N1 N2 SUB TOTAL N1 N2 SCALE CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Allow manual entry of weight? Yes = 4 No = 0 Subtract tare weight on the scale entry? Yes = 1 No = 0 Weight symbol for manual entry is: Kg = 2 Lb = 0 Allow register scaleable items by weight extension or by price entry? 168 • Program Mode Reference Guide = SUM Yes = 4 N
SERVICE Options - Program 70 Repeat for another function key 7 0 Address N1 N2 N3 N4 SUB TOTAL N1 N2 N3 N4 SERVICE CASH OPTION VALUE Compulsory non-add number before this key is used? Yes = 1 No = 0 Print on receipt? Yes = 0 No = 2 Allow negative balance in X control lock position only? Yes = 4 No = 0 Calculate tax 1? Yes = 0 No = 1 Calculate tax 2? Yes = 0 No = 2 Calculate tax 3? Yes = 0 No = 4 Calculate tax 4? Yes = 0 No = 1 Validation is compulsory? Yes = 2 No = 0 Enter th
SUBTOTAL Options - Program 70 Repeat for another function key 7 SUB TOTAL 0 Address N1 N1 SUBTOTAL CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 = SUM = SUM TABLE Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 TABLE # CASH OPTION VALUE Table number entry compulsory before opening a new check? Yes = 1 No = 0 Before entering, enter a table number? Yes = 2 No = 0 Print table# at the remote printer? Yes = 4 No = 0 170 • Program Mode Reference
TARE Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 TARE CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Using tare number five to manually enter a tare weight? Yes = 4 No = 0 = SUM = SUM TAX EXEMPT Options - Program 70 Repeat for another function key 7 0 Address N1 N2 SUB TOTAL N1 N2 TAX EXEMPT CASH OPTION VALUE Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 Exemp
TIP Options - Program 70 Repeat for another function key 7 0 Address SUB TOTAL N1 N2 N3 N2 N3 N4 TIP OPTION CASH VALUE Type of tip is: N1 N4 Percentage = 1 Amount = 0 Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Add tax rate 1? Yes = 4 No = 0 Add tax rate 2? Yes = 1 No = 0 Add tax rate 3? Yes = 2 No = 0 Add tax rate 4? Yes = 4 No = 0 Add the tip total to the NET and GROSS sales total? Yes = 1 No = 0 = SUM = SUM VALIDA
VOID Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 VOID CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is compulsory? Yes = 4 No = 0 = SUM = SUM WASTE Options - Program 70 Repeat for another function key 7 0 Address N1 SUB TOTAL N1 WASTE CASH OPTION VALUE Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 Validation is com
%1- %5 Options - Program 70 Repeat for another function key 7 0 SUB TOTAL Address OPTION N1 Apply an: N2 N1 N2 N3 N4 N6 N5 VALUE Amount = 1 Percentage = 0 Key is inactive? Yes = 2 No = 0 % Key is active in X control lock position only? Yes = 4 No = 0 % Key is: % Key is: Open = 1 Preset = 0 Sale = 2 Item = 0 Allow % key override preset? N3 N4 N5 N6 % % Key is: = SUM Yes = 4 No = 0 Positive = 1 Negative = 0 % Amount taxable tax 1? Yes = 2 No = 0 % Amount t
Clerk Programming Clerks (which may be used as cashiers), have the following programming options.
Program 801 - Drawer Assignment & Training Clerk 1. Turn the control lock to the PGM position. 2. To begin the program, enter 8 0 1, press the SUBTOTAL key. 8 0 1 SUB TOTAL 3. Enter the number of the clerk you wish to program; press the X/TIME key. X/TIME 4. Enter an option digit from the table below, press the SUBTOTAL key. Address OPTION VALUE N1 Drawer assignment: (0: default drawer, 1: no drawer) N2 Training Mode Clerk = SUM 0-1 Yes = 1 No = 0 N1 N2 SBTL 5.
Program 810 – Clerk Description Programming By default, descriptors are programmed by entering three-digit alpha codes. If you wish to program descriptors by typing descriptors on the alpha keyboard overlay you must select ‘Yes’ in system option #32 (See “System Option Programming” on page 138). 1. Turn the control lock to the PGM position. 2. To begin the program, enter 8 1 0, press the SUBTOTAL key. 8 1 0 SUB TOTAL 3. Enter the number of the clerk you wish to program; press the X/TIME key. X/TIME 4.
Mix & Match Programming Retailers often offer discounts when multiples of different items are purchased. For example, the offer: “save $5 on any three bottles of wine” can be handled by a mix and match discount. The default ER-285M can accommodate up to 10 different mix and match discounts, the total can be increased through memory allocation.
Program 601 - Price Programming 1. Turn the control lock to the PGM position. 2. To begin the program, enter 6 0 1, press the SUBTOTAL key. 6 0 1 SUB TOTAL 3. Enter the number of the M&M table you wish to program; press the X/TIME key. X/TIME 4. Enter a price (up to 7 digits); press the SUBTOTAL key. SBTL Price/HALO 5. Repeat from step 3 for each table you wish to program. Press the CASH key to finalize the program. SAM4s ER-285M Operator's and Program Manual v1.
Program 610 - Mix & Match Description Programming By default, descriptors are programmed by entering three-digit alpha codes. If you wish to program descriptors by typing descriptors on the alpha keyboard overlay you must select ‘Yes’ in system option #32 (See “System Option Programming” on page 138). 1. Turn the control lock to the PGM position. 2. To begin the program, enter 6 1 0, press the SUBTOTAL key. 6 1 0 SUB TOTAL 3. Enter the number of the M&M table you wish to program; press the X/TIME key.
Group Programming Group totals are available to accumulate totals of individual PLUs that are assigned to each group. Each PLU can be assigned to one, two or three different groups. (The number of groups is determined by memory allocation. The default is 20 groups; the maximum is 99.) • Use program 900 to assign a group status, i.e. a group can be set to not add to the total of all groups, or a group can be used to designate like items for kitchen printer assignment.
Programming Group Descriptors 1. Turn the control lock to the PGM position. 2. To begin the program, enter 9 1 0, press the SUBTOTAL key. 9 1 0 SUB TOTAL 3. Enter the number of the group you wish to program; press the X/TIME key. X/TIME 4. If you are programming using alpha overlay; Type up to 18 descriptor keys SUB TOTAL or, Enter up to 18 three-character codes SUB TOTAL 5. To program additional groups, repeat from step 3, or press the CASH key to finalize the program.
Miscellaneous Programming Macros are special function keys that are used to execute a sequence of key depressions. For example, a macro might be used to execute a string of reports or to automatically tender a preset amount. Up to ten different macros may be placed on the keyboard. (See "Function Key Assignment Programming” to place macros on the keyboard.) To Program a Macro 1. Turn the control lock to the PGM position. 2. To begin the program, enter 1 5 0 0, press the SUBTOTAL key.
Message Programming Programming the Receipt/Check Endorsement/Datatran Messages A preamble message of up to six lines can be printed at the top of each receipt; a postamble message of up to six lines can be printed at the bottom of each receipt: an endorsement message of up to ten lines can be printed when a check is endorsed on an optional slip printer. Each line can consist of up to 32 characters. 1. Turn the control lock to the PGM position. 2. To begin the program, enter 7 0 0, press the SUBTOTAL key.
Programming the Financial Report Message The Financial Report selection allows you to reprogram the descriptors that appear with the Financial Report totals and counters. For example, the first total on the financial report "+PLU TTL" represents the total of all positive PLU entries. You might wish to re-label this total to say "FOOD SALES". You can reprogram any of the Financial Report totals listed here with any 18-character descriptor. (See “Financial Report Message”). 1.
Financial Report Message X Message Line X Message Line X Message Line 1 +PLU TTL -PLU TTL ADJST TTL NONTAX TAX1 SALES TAX2 SALES TAX3 SALES TAX4 SALES TAX1 TAX2 TAX3 TAX4 XMPT1 SALES XMPT2 SALES XMPT3 SALES XMPT4 SALES EATIN TTL TAKEOUT TTL DRTHRU TTL %1 %2 %3 %4 %5 NET SALE CREDIT TAX1 CREDIT TAX2 CREDIT TAX3 29 CREDIT TAX4 FD/S CREDIT RETURN ERROR CORR PREVIOUS VD VOID MODE CANCEL GROSS SALES CASH SALES CHECK SALES R/A 1 R/A 2 R/A 3 P/O 1 P/O 2 P/O 3 HASH TTL AUDACTION NOSALE CASH-IN-D CHECK-IN-D
Programming the Clerk Report Message The Clerk Report selection allows you to reprogram the descriptors that appear with the Clerk Report totals and counters. For example, the first total on the clerk report "NET SALES" might be re-labeled to say "GROSS SALES". You can reprogram any of the Financial Report totals listed here with any 18-character descriptor. (See “Clerk Report Message”). 1. Turn the control lock to the PGM position. 2. To begin the program, enter 7 1 0, press the SUBTOTAL key.
Clerk Report Message X Message Line X Message Line X Message Line 1 NET SALE 24 CREDIT TAX2 47 CHG2 SALES 2 NONTAX 25 CREDIT TAX3 48 CHG3 SALES 3 TAX1 SALES 26 CREDIT TAX4 49 CHG4 SALES 4 TAX2 SALES 27 FD/S CREDIT 50 CHG5 SALES 5 TAX3 SALES 28 RETURN 51 CHG6 SALES 6 TAX4 SALES 29 ERROR CORR 52 CHG7 SALES 7 TAX1 30 PREVIOUS VD 53 CHG8 SALES 8 TAX2 31 VOID MODE 54 FOREIGN 1 9 TAX3 32 CANCEL 55 FOREIGN 2 10 TAX4 33 GROSS SALES 56 FOREIGN 3 11 X
Programming the Macro Name Up to ten function locations may be designated as Macro keys. You may wish to program a name for a macro. For example if a macro executes a Series of commands to produce daily reports, you can program the descriptor “DAILY”, so the macro can easily be identified. Macro names can also be helpful when looking at keyboard layout information with the PC communication utility. 1. Turn the control lock to the PGM position. 2. To begin the program, enter 7 1 1, press the SUBTOTAL key.
NLU Code Number Programming The term NLU refers to the fixed Keyboard PLUs on the keyboard. On the default keyboard, there are 15 NLU keys on each keyboard level and the PLU# assigned to the NLU key is the same, i.e. NLU key number one is PLU #1. However, with this program, you can assign any PLU number you wish to any one of the 15 possible NLU keys on each level. Programming the NLU Code Number 1. Turn the control lock to the PGM position. 2. To begin the program, enter 1 0 0 0, press the SUBTOTAL key.
Cash-In-Drawer Limit Programming You can set a limit for cash in drawer. When cash in drawer exceeds the limit you program here, a warning will display on the screen. You must press CLEAR to remove the warning and continue operations. The warning will continue to appear at the completion of every transaction with the limit exceeded, until you use the PAID OUT function to remove cash from the drawer. Programming the Drawer Limit 1. Turn the control lock to the PGM position. 2.
Check Change Limit Programming Use this program to set the maximum amount of cash that can be returned when a check is tendered for an amount greater than the amount of the sale. For example, if the check change limit is $10.00 the maximum amount that can be tendered into the check key on a $5.00 sale is $15.00. Programming the Check Change Limit 1. Turn the control lock to the PGM position. 2. To begin the program, enter 1 2 0 0, press the SUBTOTAL key. 1 2 0 0 SUB TOTAL 3.
Date and Time Programming Use this program to set the clock and calendar on your ER-285M Series. The date changes automatically. After initial setting, time changing will probably be required only for beginning and ending daylight savings time. Programming the Date and Time 1. Turn the control lock to the PGM position. 2. To begin the program, enter 1 3 0 0, press the SUBTOTAL key. 1 3 0 0 SUB TOTAL 3. Enter time in military standard time (based on 24 hours), must be four digits (i.e.
Scale Tare Weight Programming A tare is the amount of weight representing the container, or package when items are sold by weight. You can pre-program five tare weights, representing the weight of different containers. When you place an item and a container on optional scale, you can enter the tare number to automatically subtract the pre-programmed tare weight. If you choose to use tare #5 for manual tare weight entry, do not enter a weight for tare #5. (See TARE.) 1.
Machine Number Programming The machine number is printed on the register receipt. Program a machine number so that any receipt can be identified with the store or register where the transaction took place. Programming the Machine Number 1. Turn the control lock to the PGM position. 2. To begin the program, enter 1 6 0 0, press the SUBTOTAL key. 1 6 0 0 SUB TOTAL 1. Enter a machine number (up to 5 digits); press the X/TIME key. X/TIME 4. Press the CASH key to finalize the program.
Program Scans Since much time and energy has been invested in the planning and programming of your SAM4s cash register, it is advisable to print a hard copy of the final program for future reference. This copy should be kept in a safe place. 1. Turn the control lock to the PGM position. 2. To print a program scan, enter 1 5, press the SUBTOTAL key. 1 5 SUB TOTAL 3. Refer to the chart below. Enter the number that represents the program you wish to print and press the X/TIME key.
Program Backup and Restore You can use an SD flash memory card to backup and restore the full program. The program data is saved in a separate folder named with the store name be programmed in system option #30. The SD card can also be used to save reports, which can then be viewed on a PC using the ER-280 PC Utility. The report data is saved in a separate folder named with current date and time Note: If you are Using an SD Card for the First Time . . .
Backing Up the Program to an SD Card CAUTION: When backing up and restoring data, the store name must be programmed in system option #30. 1. Turn the control lock to the S position. 2. To backup the program to SD, enter 1 0 0, press the SUBTOTAL key. 1 0 0 SUB TOTAL Restore Program from the SD Card CAUTION: Memory allocation must be set the same as the saved program. Be sure to print out the memory allocation so that it can be re-enterd before restoring the program. 1.
Integrated Payment Appendix Configuration Information Persistent DSL IP Connection Phone Connection Option – Connects to Datatran No Yes ECR Option Option – Connects to Datatran Yes Yes (for Dial Backup) NoLoad/Autoload IPTran ECR Option Option – Connects to IPTran Yes No NoLoad/Autoload DataTran ECR Option Option – Connects to Datatran No Yes NoLoad/Autoload TwinTran ECR Option Option – Connects to Twintran Yes Yes PC w/IPEnable ECR Option Option – Requires PDC Yes Check with D
Sample Transaction 1. Register a normal transaction. Press the appropriate CHARGE key. The message ‘SLIDE CARD” displays: 2. Swipe the card. The message “WAITING.” continues to displays until the card verification is complete. 3. When verification is complete, the draft is printed. Note: If multiple documents are to be printed, the message “CLEAR / CASH” displays. Tear off the printer paper, and press CASH to resume printing.
Sample Debit Transaction 1. Register a normal transaction. Press the appropriate CHARGE key (with debit function.) The message ‘SLIDE CARD” displays: 2. Swipe the card. The message “GETTING PIN” displays. (At the PIN pad, the ENTER PIN message displays.) 3. At the PIN pad, enter the PIN and press the ↵ (ENTER) key. The register displays “PIN INPUT OK” momentarily and then displays “WAITING RESP.” until the card verification is completed. 4. When verification is complete, the draft is printed.
Gift Card Operations Sale of Gift Card 1. Register the gift card amount into a PLU linked to a unique PLU Group with the gift card activate function. 2. Immediately after the PLU is registered, the message “SLIDE GIFT CARD” displays. 3. Swipe the gift card. The terminal displays “WAITING RESP.” until the card is activated with the proper amount. The activation draft is not printed until the sale is completed. 4. If necessary, continue to register additional items of gift cards in the same transaction.
Payment with Gift Card 1. Register a normal transaction. 2. Press the appropriate MISC TEND key (with gift function). The message “SLIDE GIFT CARD” displays. 3. Swipe the gift card. The terminal displays “WAITING RESP.” until the card verification is complete. 4. When verification is complete, the receipt and the draft are printed. Sample Draft 07/20/05 Note: Gift Balance is printed 10:10 1 GIFT CARD REDEMPTION 77999902682 APP: 1789323 REF: 1789323 BAL: 30.00 $20.
Manual Card Entry Manual card entry is not allowed for Debit transactions. 1. Register a normal transaction. Press the appropriate CHARGE key. The message ‘SLIDE CARD” displays. 2. If card will not read, press CLEAR once, the message “ENTER ACCT NO” displays. 3. Enter the account number and press CASH (or press Clear twice to abort the transaction.) 4. For credit transactions, the message “ENTER EXP DATE” displays. Enter the 4digit expiration date and press CASH.
Void Transaction Transaction Void allows a transaction to be removed from the batch and not reported to the cardholder statement. 1. Turn the key lock to the VOID position. 2. Register a normal transaction. 3. Press the appropriate CHARGE key. The message “SLIDE CARD” displays 4. Swipe the card. The message “ENTER APP CODE” displays. 5. Enter the authorization code printed for the transaction to be voided, press CASH. . The message “ENTER REF NO” displays. NOTE: The approval code is an alphanumeric entry.
Close Batch NOTE: To present things in a logical order, OPEN BATCH is shown at the beginning of the day, but in practical day-to-day operation it is recommended to open a new batch right after closing today’s batch, so it is ready to go for the next day. 1. Turn the control lock to the Z position. 2. Enter 502, press SBTL. 3. The message “WAITING RESP.” displays momentarily. When communication is complete, the Local Batch Status prints and the batch is closed. The message “REPORT MODE” returns.
Reset Mode Procedures DataTran Function Table Function Procedure Initialize EFT Z-Mode: Enter 500, press SBTL Open Batch Z-Mode: Enter 501, press SBTL Close Batch Z-Mode: Enter 502, press SBTL Clear Current Batch Z-Mode: Enter 503, press SBTL Change Batch Number Z-Mode: Enter 504, press SBTL Issue Local Total Z-Mode: Enter 505, press SBTL Issue Transaction Z-Mode: Enter 506, press SBTL Issue Batch Status Z-Mode: Enter 507, press SBTL Dial In Load Z-Mode: Enter 508, press SBTL Dial Out Lo
Clear Current Batch Z-Mode: Enter 503, press SBTL The clear batch command erases all the current batch transactions from the DataTran memory even if they have not been settled. A LOCAL TRANSACTION INQUIRY should be printed prior to clearing the batch. This will ensure that the operator has the transaction detail to reenter if required. This operation should only be done under the direction of DATACAP.
Issue Transaction Z-Mode: Enter 506, press SBTL The Local Transaction Report contains details of each transaction in the current batch. Example (See Appendix for report key.) DATE 5/24/2004 WED TIME 10:59 *** LOCAL TRANSACTION REPORT *** 1 A 54 ************6301 0501 1 V ITAL6 * 100.
Dial In Load/Dial Out Load Z-Mode: Enter 508, press SBTL (Dial In Load) Z-Mode: Enter 509, press SBTL (Dial Out Load) If instructed by Datacap support, you can use these options to update DataTran software. Choose Enable Dial In Load to allow Datacap to call the DataTran and send updates. Choose Enable Dial Out Load to call Datacap to connect. You will be required to enter the phone number and terminal I.D. Required ECR Programs 1. You must set EFT status for the port you are using.
R S T U V W X Y Transaction Time Authorization Source Code Card Holder ID 1 PS2000 or MIC Payment Service Indicator PS2000 Transaction ID or MIC Banknet Reference Number MIC Banknet Authorization Date MIC POS Entry Mode MIC Mag Stipe Error Code PS2000 Validation Code Authorization Response Code PS2000 Authorization Currency Code or MIC Entry Mode Change Indicator MIC Track Data - CVC Error MIC Track Data - Error Code ZMerchant Category Code AAEntry Mode BBOriginal Authorized Amount 3 4 1 1 1 15 9 4 1 1 4
M. Departure Date: When available, the DataTran will use this field to return the customer’s departure date entered in each accessed transaction. Formats: “MMDDYY” (“MM” = month, “DD” = day, and “YY” = year). N. Gratuity Amount: When available, the DataTran will use this field to return the gratuity amount entered in each accessed transaction. Format: -9999999.99 (decimal point required). O.
Index # #/No Sale - Function Key Programs 163 #/NS key 114 % % key 114 operations 73 % Key - Function Key Programs 174 A Add Check - Function Key Programs 151 Audaction totals on the Financial report print option #2 144 B Balancing Formulas 52 Break Points 125 C Cancel Operation 79 Cancel - Function Key Programs 152 Cash - Function Key Programs 153 Cash Sale Tendering 85 Totaling 84 Cash-In-Drawer Limit Programming 191 Charge - Function Key Programs 154 Charge Sale Tendering 87 Totaling 86 charge tip (
Date Programming 193 Delete Programming PLU 136 Descriptor Code Chart 30, 121 Descriptor Programming PLU 29, 134 Discount Enter a Percent 74 Percent On Sale Total 74 Preset Percent 73 Drive Thru operation 83 Drive Thru - Function Key Programs 159 H Hard Check operations 97 hash status for PLU 129 I Inventory Amount Programming 133 Inventory counter programming system option #18 140 K E Eat In operation 83 Eat In - Function Key Programs 159 Error Correct - Function Key Programs 160 Error Correction 78 F
multiple buffered receipts system option #6 139 Multiplication operation 62 Multiplication With Decimal Point 63 N negative status for PLU 129 negative sale control system option #7 139 system option #8 139 No Sale Operations 80 Non Add Number Operation 80 O Open Check Report 51 Open Drawer 80 open drawer warning system option #5 139 Open PLU operation 60 Operation 65 P Paid Out Operations 82 Paid Out - Function Key Programs 166 percentage of sales on the PLU report print option #5 144 PLU Report 46 PLU
single item status for PLU 129 Single Item PLU Operation 64 Soft Check operations 94 Split Pricing Operation 64 Split Pricing PLU Operation 67 Split Tender 89 Stock Report 50 Stock Amount Programming 133 Stock counter programming system option #18 140 Straight Percentage Tax Rate 123, 124 Subtotal - Function Key Programs 170 Subtotal printing print option #4 144 Subtotaling a Sale 83 System Option Programming 138 System Option Table 139 T Table # - Function Key Programs 170 Table Service 92 Take Out operat
Manual Revision Record Edition Date published Revison contents V 1.0 4/23/2007 Initial printing V 1.1 4/25/2007 Add Balancing Formula; correct system option #31 V 1.2 10/22/2007 Added: DataTran Configuration diagram p197; System option #32 PIN pad options reversed; Print option #33, masking EFT# reversed. V 1.3 11/26/2007 Added RS232c device function “3” for remote journal ;116. V 1.4 11/27/2007 Added self tests, p117. CRS, Inc. www.crs-usa.
• Manual Revision Record SAM4s ER-285M Operator's and Program Manual v1.
