User's Manual

37 | P a g e
o Ensure the FOBO TAG is not placed in a metal casing, metal bag or
immersed in liquid which can seriously attenuate signals coming out
from FOBO TAG.
 SOS.ME does not work. Helper could not receive SOS alert.
o Check if the Helper that you added has accepted your request to add
him/her as your Helper. The status should display “Accepted”.
o Ensure that Helper is still Login to FOBO TAG app with the app in
the background.
o Check the Helper’s e-mail listed in Helper List screen is the same as
the e-mail that the Helper used to Login to FOBO TAG app. Check
Helper’s “MyInfo” screen in FOBO TAG app for his/her e-mail.
o Ensure that your smartphone and Helper’s smartphone has access to
cellular data or Wi-Fi.
9 FOBO Specifications
 Bluetooth 5.0 Ready
 Connectivity range – Up to 120 meter
with line of sight (BT5.0)
 Dimension (H x D): 36.5mm X 36.5mm
 Thickness - 4.5mm
 Dust and Splash Proof: IP54
 Battery Type – CR2025
 Battery life span - Up to one year
10 Warning
 Take note that FOBO TAG is not meant to function as anti-theft or
anti-kidnapping device. In some use cases involving SafeZone,
unauthorized person may remove the belonging without triggering an
alert on your smart phone.
 Please take extra precaution to acoustics safety when operating the
FOBO TAG. Note that the FOBO TAG beeper may be loud and may
result in injury to the ear or permanent loss of hearing.
 You shall not use the FOBO TAG in any unlawful way that violates
any laws.
 Avoid exposing the FOBO TAG to solvent, fire or extreme
temperatures.
 FOBO TAG may fail to function properly if the battery is below
100% level. Replace the battery immediately to continue enjoying full
features of FOBO TAG.