Operation Manual
Trouble Shooting Guide
Symptom Possible cause Remedy
Dead No led lit Power not connected to TV
Check AC connection to TV
Check connection to mains socket  and that the 
supply is turned on.
Standby led lit but buttons will not 
work on TV.
Keylock feature set Refer to page 16-17.
Turn TV on with remote control.
No picture. Led blue TV in wrong input mode.
Backlight faulty.
Set TV to TV modes.
Call customer help line
No picture. Blue screen.
No signal input
TV not tuned in
TV in wrong mode
Is aerial connected
See pages 16-17
Is AV or PC selected.
Poor picture in (analog) TV or picture 
freezing or breaking up in (digital) TV 
mode
Poor signal to TV
Check aerial connections. If using an indoor aeri al 
it may be necessary to upgrade or  exchange aerial 
to an outdoor aerial
Teletext freezing or breaking up. Poor signal to TV As above
Bright or dark spots on screen. Damage to LCD screen Not covered in warranty
No Sound. Mute button pressed
Poor external connection
Check mute button has not been pressed
If using an external amplifier check connection and 
it is turned on.
Lost or forgotten P in number (TV) Enter 0000
PC OPERATION
Display shows No Signal Poor connection Ensure VGA lead is connected properly
Picture noisy or "jittery" TV not configured to PC 
correctly
Select PC Menu using MENU button and select 
AUTO CONFIG
Picture not central Adjust picture position Select PC Menu using MENU button and select H 
or V position
No PC sound Audio settings Check audio settings on PC
Should the TV stop working or work abnormally. Please consult the guide below, before calling the 
customer help line.
DVD OPERATION
Disc not playing Disc not placed correctly.
Dirty or damaged disc.
Incorrect Region disc
Disc must be placed in the player with label facing 
away from you.
Clean or replace disc.
Call help centre.
Picture freezing or br eaking up Dirty or damage disc Clean or replace disc
Disc will not eject DVD not selected Select DVD mode
Call Help centre. Do NOT attempt to remove the 
disc yourself.
Lost DVD PIN code Enter 0000
Remote Control
No or intermittent remote control Batteries exhausted Replace batteries each 6 months
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