User's Manual

FAQ

Q: Why isn’t my tablet turning on?

A: Before using your tablet, it is necessary to charge its internal battery using the

included charger. For best results, give your tablet an extended overnight charge

before using it for the first time.

Q: I am having difficulties connecting to the Internet. What should I do?

A: In order to access the Internet using your tablet, you will need to connect to

the nearest Wi-Fi network. Note that some networks require you to enter a

password. Talk to the network administrator of that Wi-Fi network for password

information. Consult the full User’s Manual of your device for precise information

on connecting to Wi-Fi. Unfortunately, if your device is out of the range of any

nearby networks you will not be able to access any online features.

Q: I am having issues with an app which I have downloaded. What should I do?

A: For support on any third party apps, software or accessories, you will need to

contact the company, the software developer or manufacturer for support.

Q: Where can I find a full instruction manual or any more information about my

device?

A: For more information about your Camelio

Tablet please go to the following

website: http://cameliotablet.com/

Q: When I tried using the Gmail app, I got a message that "Google Play Services

is not supported on my device”.

A: When first registering your tablet with a Google account, it is likely that some

of the preloaded apps will be updated to the latest version. One of these apps is

the "Google Play Services" that helps other Google apps on the device run

properly. This message can sometimes appear when updating the Google Play

Services app. If you see this message, close the Gmail app and try running it again.