Operation Manual

53
Troubleshooting
FAQ
If you require a further help with your product please do not hesitate to
contact the friendly Sagemcom Support Team:
phone: [phone]*
email: [e-mail]
*3.95 pence per minute from all fixed lines, tariff cost effective from
01/09/2009)
WHAT TO DO IF… CHECK IF...
I can't hear the dial
tone
• the base power cord connected to a working outlet
• the telephone line cord connected to the base unit
and the wall jack
• the handset is out of range of the base
The caller can't hear
me
• the secret mode is disabled (see section
"Enabling/Disabling the secret mode (during a
call) ", on page 26).
The Handset does
not ring
• silent mode is not set (see section
"Enabling/Disabling the silent mode ", on page 35).
No display on the
screen
• batteries are fully charged.
• batteries are properly installed (see section "Setting
up the handset ", on page 10).
You obtain a "busy"
dial tone for each
dialled number
• make sure no one else is using another handset.
• make sure you are not calling a restricted telephone
number (see section "Call restriction (Parental
Control) ", on page 37).
My answerphone
does not work
• answering phone is ON (see section
"Enabling/disabling the answering machine ", on
page 30).
• your answering machine has not reached its
recording capacity (“Changing the recording
quality”, page 46).