Router User’s Guide Model F@st™2864
This page was intentionally left Blank
Contents INTRODUCTION ..................................................................................................................................... 1 Features of the Sagemcom Router ................................................................................................ 1 Router Features.......................................................................................................................... 1 Security Features..................................................................
Model F@st™2864 Router User’s Guide Introduction 1 Chapter 1 Introduction Congratulations on the purchase of the Sagemcom Router. The Sagemcom Router (Router) is a powerful yet simple communication device for connecting your computer or local area network (LAN) to the Internet. This manual covers the Sagemcom model F@st™2864 Router.
Model F@st™2864 Router User’s Guide Introduction Security Features • Password-protected Configuration Password protection prevents unauthorized users from modifying the Router’s configuration settings. • NAT Protection Network Address Port Translation (NAPT) and a secure firewall to protect your data while your computer is connected to the Internet.
Model F@st™2864 Router User’s Guide Introduction General Safety Guidelines When using the Sagemcom Router, observe the following safety guidelines: • Never install telephone wiring during a storm. • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use this product near water and avoid contact with moisture.
Model F@st™2864 Router User’s Guide Physical Installation 2 Chapter 2 Physical Installation This chapter covers the physical installation of the Sagemcom Router. Minimum System Requirements • DSL or FTTH service and an Internet access account from an Internet Service Provider (ISP). • Network cables for the device you intend to connect to the Router. Use standard CAT5E Ethernet cables with RJ45 connectors. • TCP/IP network protocol must be installed on all computers.
Model F@st™2864 Router User’s Guide Physical Installation The figures below show the connectors and labeling on the rear, top and bottom of the F@st™2864.
Model F@st™2864 Router User’s Guide Physical Installation LEDs / Push Buttons The figures below show the LEDs and push buttons from the side and front of the F@st™2864. Side Front The figure below defines the icons for the LEDs and push buttons on the F@st™2864.
Model F@st™2864 Router User’s Guide Physical Installation Hardware Installation You may position the Sagemcom Router at any convenient location in your office or home. No special wiring or cooling requirements are needed; however, you shall comply with the safety guidelines specified in the General Safety Guidelines section. Basic Installation Procedure 1. 2. 3. 4. Optionally, wall mount Router. Install line filters if necessary. Connect the cables.
Model F@st™2864 Router User’s Guide Physical Installation Installing Line Filters Because DSL shares your telephone line, you may need to separate the two signals so they do not interfere with each other. A line filter (may be included with some models) prevents DSL traffic from disrupting the voice signal on the telephone line, and vice versa. Follow the procedures below to install line filters on any device (telephones, fax machines, caller ID boxes) that shares the same telephone line with your DSL.
Model F@st™2864 Router User’s Guide Physical Installation Connecting Cables The Router provides multiple LAN Ethernet ports to connect to your computer(s). Follow the step-by-step instructions below for installation. Ethernet Installation To connect the Sagemcom Router via the Ethernet interface, your computer must have an Ethernet adapter (also called a network interface card, or “NIC”) installed. If your computer does not have this adapter, install it before proceeding further.
Model F@st™2864 Router User’s Guide Router Setup Chapter 3 Sagemcom Router Setup 3 2 This chapter provides details for the Router setup processes. This chapter describes the steps to set up the Sagemcom Router configuration using the Router GUI. Additional configuration may also be required on the Router, depending on which features and functions of the Sagemcom Router you wish to use.
Model F@st™2864 Router User’s Guide Router Setup Connecting to the Router The Sagemcom Router contains an HTTP server that allows you to connect to the Router and configure it from your Web browser (e.g., Microsoft Internet Explorer or Mozilla Firefox). To establish a connection from your computer to the Router: 1. Open your Internet Explorer or Firefox Web browser. 2. In the Address bar, enter the default router IP address: http://home (or http://192.168.2.1) and press Enter.
Model F@st™2864 Router User’s Guide Router Setup Configuring PPPoE Connection Before accessing the internet, you must configure PPPoE (Point-to-Point over Ethernet) with the credentials supplied by your ISP using the “Internet” window shown below. After entering your User ID and Password, click “Save” to store your PPPoE credentials in the router.
Model F@st™2864 Router User’s Guide Router Setup Changing the User Name and Password For security purposes, your ISP recommends changing the default password. To change the User ID and Password from “admin” and “admin” use the “Change Password” page. You will need to enter the current Password before entering the new Password two times. Click “Save” to store your login credentials.
Model F@st™2864 Router User’s Guide Router Setup Configuring your Wireless Settings To set up your wireless parameters use the “Wireless” page. By factory default the parameters for the “Primary Wireless Settings” are preconfigured. The user can modify the primary SSID settings and/or set up the Guest SSID settings with this page. The Primary Wireless SSID must be enabled in order to enable the Guest Wireless SSID. Click “Save” to store your wireless settings.
Model F@st™2864 Router User’s Guide Monitoring Router Health Chapter 4 Monitoring Router Health This chapter describes how to monitor the health of the Router. The Router health options listed below are used to gauge the Router’s health. Home Networking Devices Shows the home networking devices connected to your Router Statistics Shows the Ethernet and Wireless Statistics System Log Shows the System Log Home Networking Devices As shown below, the F@st™2864 GUI displays the home network connections.
Model F@st™2864 Router User’s Guide Monitoring Router Health Statistics As shown below, the F@st™2864 GUI supports Ethernet and Wireless statistics.
Model F@st™2864 Router User’s Guide Monitoring Router Health System Logs The “System Logs” window displays a record of the F@st™2864 system activity.
Model F@st™2864 Router User’s Guide Troubleshooting 5 Chapter 5 Troubleshooting Connection problems usually occur when the router’s software configuration contains incomplete or incorrect information. This troubleshooting section can help you identify and solve some of these issues. Basic Troubleshooting Steps Before contacting Technical Support, you should attempt to resolve the issue by following these steps: 1. Check the LEDs on the front and rear panel to diagnose the possible problem. 2.
Model F@st™2864 Router User’s Guide Troubleshooting Interpreting the LED Display The LED indicators on the front and rear of the router give you a visual clue to the router’s activity. When the router is configured and working correctly and its power is cycled, the seven front panel LEDs each briefly turn on/off in a “walking” pattern sequencing from the bottom to the top and back to the bottom. The following table shows the possible states indicated by the LEDs.
Model F@st™2864 Router User’s Guide Troubleshooting Resolving Specific Issues Power LED Not Lit If the Power LED is not lit, it is not connecting to the power source. Verify that the power cord is firmly plugged into the bottom panel of the router and that the other end is plugged into an active AC wall or power-strip outlet. WAN LED Not Lit If the WAN LED is not lit, it is not detecting a valid signal from the Central Office (CO).
