User's Manual

International Calling

Stay connected to family and friends around the world with our low international calling rates. Plus, our remote

dial capability allows you to make international calls from any phone away from home, including your mobile

phone or work phone. Find out more at optimum.net/intlcalling.

7. Help & Support

How to restart cable box?

How to restart modem?

Trouble with Voice Search?

If you're having trouble with voice search, here are some tips you can try:

 Make sure you're holding your remote 1-12 inches away from you.

 Hold the button the entire time you're speaking. Only release it when you're finished talking.

 Reduce background noise around you as much as possible.

 Check your remove battery level.

Need assistance with your Optimum services or DCIWA384 UHD / DGCI384 UHD.

We’re here to help. Go to optimum.net/support, download the optimum support app, watch optimum channel

on ch 14, live chat, or follow us on facebook and twitter.

To stay plugged in to the latest, like us on facebook.com/optimum.