User's Manual
10
We offer a range of internet speed tiers so you can binge on your favorite shows, stream tons of movies, video
chat with your friends or shop your heart out, without lagging or buffering.
Depending on your level of service, get up to 15 email accounts with up to 5 GB of space and remote email
access from anywhere. Plus, Optimum Online customers have full, free access to Newsday.com, including the
digital subscription and the Newsday App.
WiFi at Home
Your internet service comes with reliably fast in-home WiFi and two WiFi networks. One for you. One for your
guests. Give guests WiFi access in your home without sharing your password. To set up and manage your guest
network visit optimum.net/router.
To make sure your devices are connected to the internet through your wireless home network, go to your
settings, menu bar or system tray (depending on which device you’re connecting) and select “WiFi”. Next,
select your WiFi name (SSID) and enter your password/pin. Not sure how to find your WiFi name or password?
Visit optimum.net/xxx or on your TV go to Settings -> Internet.
WiFi on the Go
Watch your favorite programs, check email, surf the web and more— all while you are away from home. With
your Optimum Online service you get access to Optimum WiFi hotspots at no additional cost. Connect to over
1.5 million hotspots wherever you go in the Tri-State – shopping centers, restaurants, train stations, or parks.
The more you use Optimum WiFi, the less you have to rely on your cellular data plan. And now with Optimum
WiFi Passpoint, Optimum customers have even safer access to the internet and depending on your device, can
sign in once and switch seamlessly from one Optimum WiFi hotspot to the next. You just need to install a key
on your device. Visit optimum.net/xxxx to learn more.
Check out our map of indoor and outdoor hotspots at optimum.net/wifi or use your iPhone, iPad, iPod touch or
Android devices to track them down with the Optimum WiFi Hotspot Finder App. You can download the app at
optimum.net/wifi.
6. Phone
With Optimum Voice home phone service, keep in touch with friends and loved ones across town, across the
country or across the globe – all with amazing call clarity. Includes unlimited local and long distance calling
anytime, to anywhere in the United States, Canada, Puerto Rico and the U.S. Virgin Islands all for one low, flat
monthly rate. Plus, you get Free 411 and over 20 useful calling features at no extra charge.
Who's calling? You don’t need to leave the couch to find out. See Caller ID right on your TV.
Setup Your Voicemail
Never miss a message, at home or on the road. To set up your voicemail, dial *86 from your home phone and
follow the instructions.
To listen to your messages from home, dial your home telephone number and enter your voicemail password.
When you’re away, call your home telephone number, press * when your voicemail message begins and enter
your password.
Check voicemail online and set up text and/or email alerts by visiting optimum.net/phone.