User's Manual

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*** Guide Outline (Optimum Version)

Updated 1/9

1. Intro

Welcome to ****. We’ve created this guide to help you set up your devices and explore the special features

that this all-in-one device helps you enjoy. Discover all that **** can do for you.

For service terms and information, visit optimum.net/serviceinfo.

2. Quick reference account info

Fill in your account information below and keep it handy for easy reference:

Optimum ID:

Optimum password:

WiFi name (SSID):

Password/Pin:

Phone number:

Voicemail password:

Don’t remember your Optimum ID?

Get it by visiting optimum.net/idhelp.

3. Get started

Set Up Your Account

Create your Optimum ID through your home internet connection by visiting optimum.net/idhelp. Just have

your account number on hand, which you can also find on your bill, installation receipt, store receipt or packing

slip. Once you've created it you can:

 Get WiFi access at over 1.5 million Optimum hotspots

 Watch TV wherever there's internet with the Optimum App

 Schedule your DVR recordings online and with the Optimum App

 Check your email and voicemail online

 Manage your account with the Optimum Support App

 Pay your bill online

Stay Connected

Get helpful service alerts from Optimum delivered via text message or email. Manage how you would like to

receive communications at optimum.net/profile.

Summary of content (11 pages)

PAGE 1

*** Guide Outline (Optimum Version) Updated 1/9 1. Intro Welcome to ****. We’ve created this guide to help you set up your devices and explore the special features that this all-in-one device helps you enjoy. Discover all that **** can do for you.

For service terms and information, visit optimum.net/serviceinfo. 2.

PAGE 2

4. **** on your TV Remote The image below shows an **** remote and highlights the buttons that are discussed in this guide. There is no need to point the remote directly at the box in order to control it. You can aim your remote anywhere. You must pair the remote to your TV in order to work the TV power, volume and mute controls. Program your remote: 1. Press the 7 and 9 buttons simultaneously on your remote. 2. Follow the on-screen instructions.

PAGE 3

"Put on Travel Channel" "Open Netflix" "Turn on closed captioning" NOTE: more information about this feature is in the Search section Plus, with backlit keys, even navigating in the dark is easy. When your remote control batteries are running low, a message appears on your TV screen to let you know that it is low. The low battery indicator remains on the screen until you change the batteries. Home Screen The home screen is the starting point for your **** experience.

PAGE 4

To exit the menu, press the content press the or button on your remote. To go back to the previous screen of info or button on your remote. With your TV and box turned on, use the number (0–9) keys to tune directly to a channel. Press SELECT to go directly to the channel. Otherwise, the desired channel will tune in a second or two. Tune to different channels by pressing the CHANNEL UP or CHANNEL DOWN button. You can also tune to different channels using the number (0–9) keys.

PAGE 5

To make a channel a favorite, go to quick settings or settings. And?? To make an On Demand program a favorite: 1. Find what you want to mark as a favorite. 2. With the show highlighted, press the or SELECT button on your remote. 3. On the “More Info” screen choose “Add Fav” and press SELECT on your remote. To remove a favorite, follow the same steps. To help you find programs that match your taste, **** will give you recommendations on TV shows and movies.

PAGE 6

The Info bar appears at the bottom of live TV when you press the up ARROW, button or change channels. Info bars feature the ability to change channels or see information about upcoming programs without leaving the program you are watching. The bar show what you’re watching (program title), its start and end time, and what’s on this channel next (right side of bar). It’s also includes a progress bar that shows start time, end time and time viewed.

PAGE 7

DVR Recording, deleting and playing back recorded programs is simple when you select DVR from the home screen. Record a program that’s on right now, one that’s coming up, or an entire series. Use pause, rewind or fast forward to navigate a program. Record up to fifteen shows at once. Watch your recordings on any TV in the house. You can even start watching in one room and finish in another.

PAGE 8

Use the play/pause, rewind, fast forward, skip or (stop) buttons on your remote to control playback of a recorded program. When you use any of these buttons, a progress bar will always appear at the bottom of the screen to show you exactly where you are in the program. If there is an icon on the bottom left hand corner of the show artwork/or grey box with title folder. Folders help to keep recorded programs organized by automatically grouping like titles.

PAGE 9

To open an App, simply use your remote to highlight the app you wish to use, and press SELECT. Check back often to see what’s new. Settings Use the button on your remote to bring up the home screen, scroll to Settings and press SELECT. Settings offers a variety of choices for making **** easier to use and tailored to your liking. Adjust parental controls, turn on picture-in-picture, setup your remote, look up your WiFi network name, pay your bill and more.

PAGE 10

We offer a range of internet speed tiers so you can binge on your favorite shows, stream tons of movies, video chat with your friends or shop your heart out, without lagging or buffering. Depending on your level of service, get up to 15 email accounts with up to 5 GB of space and remote email access from anywhere. Plus, Optimum Online customers have full, free access to Newsday.com, including the digital subscription and the Newsday App.

PAGE 11

International Calling Stay connected to family and friends around the world with our low international calling rates. Plus, our remote dial capability allows you to make international calls from any phone away from home, including your mobile phone or work phone. Find out more at optimum.net/intlcalling. 7.