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SITE TECHNICAL DOCUMENTATION

myX3-2

Doc. No. : SCT U38 SSC DTS 0014

Version : B

Date : March 30, 2004

Produced by 

2, rue du Petit Albi, 95800 Cergy Saint-Christophe, France

Tel (33) 1 30 73 50 50 - Fax (33) 1 30 73 50 55

SAGEM

Cergy Saint-Christophe, France

Summary of content (111 pages)

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SITE TECHNICAL DOCUMENTATION myX3-2 Doc. No.
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Technical Site Documentation myX3-2 NO DISCLOSURE AGREEMENT This document is SAGEM SA property. It can not be copied or communicated in all or part without written authorisation. Ref.
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Technical Site Documentation myX3-2 CONTENTS CHAPTER 1 - FOREWORD 1.1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION.............................................................1-1 1.2 ABREVIATIONS .................................................................................................................................1-2 1.3 COMMENTS SHEET..........................................................................................................................1-3 CHAPTER 2 - DESCRIPTION - OPERATION 2.
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Technical Site Documentation myX3-2 SYMPTOM SHEET 05 : KEYPAD…..………….………………………………………………………………3-12 SYMPTOM SHEET 06 : RING TONES.……………………………………………………………………… 3-13 SYMPTOM SHEET 07 : VIBRATE……………………………………………………………………………..3-14 SYMPTOM SHEET 08 : MICROPHONE / LOUDSPEAKER……………………………………………… 3-15 CHAPTER 4 - TESTS AND CHECKS 4.1 GENERAL ABOUT TESTS ................................................................................................................4-1 4.2 TEST TOOLS ....................................
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Technical Site Documentation myX3-2 LEVEL 1 MAINTENANCE….........................................................................................................................5-14 PROCEDURE SHEET 1 02 : REMOVING AND REPLACING THE DISPLAY……………………………5-15 PROCEDURE SHEET 1 03 : REMOVING AND REPLACING THE LIGHT GUIDE KEYPAD…………. 5-17 PROCEDURE SHEET 1 04 : REMOVING AND REPLACING THE ELECTRONIC BOARD….……… 5-19 PROCEDURE SHEET 1 05 : REMOVING AND REPLACING THE METAL DOME..…………………..
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Technical Site Documentation myX3-2 CHAPTER 7 – TECHNICAL INFORMATION BULLETIN 7.1 PURPOSE ..........................................................................................................................................7-1 7.2 APPLICATION ....................................................................................................................................7-1 CHAPTER 8 – ILLUSTRATED PARTS CATALOG 8.1 myX3-2 SPARE PARTS .................................................................
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Technical Site Documentation myX3-2 CHAPTER 1 - FOREWORD This document is common to all phones in the SAGEM. It is composed of independent sheets: − Symptom sheets = Symp Sheet XX − Test and check sheet = Test Sheet XX − Maintenance procedure sheet = Proc Sheet X XX The applicability of a procedure is indicated in the independent sheets title block: − All types = GSM 850/900, GSM 1800/1900 and dual band. These sheets are updated from time to time in Technical Information Bulletins (TIB).
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Technical Site Documentation myX3-2 All sheets include illustrations to make it easier to read the procedure. Chapter 1 : Foreword, describes general data about this document. Chapter 2 : Description - Operation, describes general data and options available in the myX3-2. Chapter 3 : Symptoms, contains troubleshooting procedures to be carried out on equipment. Chapter 4 : Tests and checks, contains tests and check procedures to be performed on the equipment.
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Technical Site Documentation myX3-2 1.3 SAR Specific Absorption Rate SIM Subscriber Identify Module SMS Short Message Service SMS CB Short Service Message Cell Broadcast SMT Sagem Mobiles Tools TFT Thin Film Transistors USSD Unstructured Supplementary Service Data VGA Video Graphics Array WAP Wireless Application Protocol WiFi Wireless Fidelity WSP Wireless Session Protocol COMMENTS SHEET Broad experience is very beneficial in several respects.
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Technical Site Documentation - myX3-2 Document title: Site Technical Document for myX3-2 Reference : SCT U38 SSC DTS 0014 Date : March 2004 Please fill in the following table : Excellent Good Fairly good Passable Easy to find the required information Clarity of information provided Quality and accuracy of information given Document outline Document presentation and appearance Quality of illustrations General satisfaction Do you think this document could be improved ? if so, how ? : Improve the overall
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Technical Site Documentation - myX3-2 CHAPTER 2 - DESCRIPTION - OPERATION 2.
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Technical Site Documentation - myX3-2 Table 3 shows power classes : Class 1 Class 2 Class 3 Class 4 Class 5 SM 850 / 900 43 dBm 39 dBm 37 dBm 33 dBm 29 dBm GSM 1800 30 dBm 24 dBm 36 dBm - - GSM 1900 30 dBm 24 dBm 33 dBm - - Table 3: RF power classes Ref.
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Technical Site Documentation - myX3-2 2.2 REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS OF myX3-2 Remark: This information is given for guidance, and is in no way contractual characteristics vary according to customers and countries. Size Dimension (LxWxH, mm) Weight (g) Volume (cm3) Power Management Battery type Charging time Talk time (TW.09) Data Mode time Standby time (TW.
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Technical Site Documentation - myX3-2 Instant messaging (IMPS) - Chat Notification Predictive text input Video & Images Camera Image features Video Player Image Format Audio Audio Recorder Audio player Polyphonic ringtones Audio formats Entertainment Wallpaper Screensaver Clock display Icons Embedded Games Java OTA Downloads Protocol supported Wallpaper / screensaver Animation Menu icon Games Ringtone Music Java application Voice features Mute mode Integrated handsfree mode Address book features Call group
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Technical Site Documentation - myX3-2 International access key Personal Management Features Calculator Alarm Clock Stop watch Organizer To Do Voice recorder Currency converter Languages Compatible Accessories Data cord Universal charger Hands free kit CD ROM No SPECIAL FEATURES (cont’d) Yes Yes Yes No No No Yes set of 5 languages (Factory settings) Serial, USB Yes Yes WellPhone, myPicturesAndSounds MEMORY Internal phone book (positions) up to 120 kB (up to 1500 contacts with name and number only) Messagi
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Technical Site Documentation - myX3-2 2.3 2.3.1 DATA/ AUDIO/ CHARGE CONNECTOR Connector description This connector is located at the bottom of the transmission module and enable the connection to various accessories. It comprises power supply pins and signals. 18 1 DATA/AUDIO/CHARGE Connector 2.3.2 Signal description NATURE E/S, Al, Ana SIGNAL FUNCTION SYMBOL PIN No. CHARGER 1 Phone set power ON and power supply signal.
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Technical Site Documentation - myX3-2 2.4 IDENTIFICATION All phones are identified with an identification label sticked on the antenna. 2.4.1 Illustration 2.4.2 Description a : IMEI (bar code), b : IMEI (15 characters) c : Reference of product / aesthetic used . d : Sim card Indication (Sim 3V…), e : Production area Indication, f : Date code + Manufacturing level, Ex. F203/03 = (F) fabrication area (F : Fougères), (203) day of year, (03) last digit of year (03→2003). g : Logo and agreement.
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Technical Site Documentation - myX3-2 2.5 PHONE BLOCK DIAGRAM 2.5.1 myX3-2 block diagram BASEBAND RADIO LCD / KEYPAD 2.5.2 Standards and environment Conformance Document EEC Directive 1999/5/CE Safety EN 60950 EMC EN 301 489-1 / EN 301 489-7 Low voltage directive 73/23/CEE Network 3GPP TS 51.010-1 v 5.2.0 selected with GCF-CC v 3.10.0 included Requirements GT01 v 4.7.
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Technical Site Documentation - myX3-2 2.6 EQUIPEMENTS The description and operation of SAGEM myX3-2 are given in the "User’s handbook" supplied with the phone. This chapter only describes equipment that operates with the myX3-2 phones . 2.6.1 Battery packs Over view 2.6.1.1 2.6.1.2 Characteristics Type Technology Weight Voltage capacity L860 Li-Ion 24 g 3,6 V / 860 mA/H Description Li-ion type batteries are used.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 2.6.1.3 Charging time The following table shows typical charging times for different batteries. Battery 500 mA travel chargers AC* and K** chargers "Simple" unregulated chargers 230 V Nom. (110 V Nom.) 94 V à 254 V L860 2h45 230 V (110 V) 254 V (121 V) 3h45 3h20 3h * : cigar lighter chargers (12 V et 24 V) ** : car handsfree kits (Values screen off). 2.6.2 2.6.2.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 2.6.2.3 Mains modules Reference Weight (g) 3 Vol (cm ) Primary voltage SIMPLE UNREGULATED MAINS POWER SUPPLY MODULES 1.5 V. 300 mA. EC MAINS MODULE 180 85 230 V UK MAINS MODULE 180 120 230 V US MAINS MODULE 210 105 110 V AUS MAINS MODULE 190 105 230 V Ref.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 CHAPTER 3 - SYMPTOMS 3.1 GENERAL After you have received the customer return sheet (Proc Sheet 3 02), carry out the troubleshooting procedure. This chapter will help you to identify the defective element(s), using the troubleshooting table. It contains flow charts broken down by fault type. Each flow chart describes the procedure to be followed and contains cross references to tests or maintenance.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 Ref.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 3.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 D9 Unknown battery Code Indicated fault Test Sheet 03 Procedure E1 Defective loudspeaker (hails) Symp Sheet 08 E2 Loudspeaker voice distortion Symp Sheet 08 E3 Defective microphone Symp Sheet 08 E4 Microphone voice distortion Symp Sheet 08 E5 Vibrating device malfunction Symp Sheet 07 E6 Defective audio connector Symp Sheet 08 F1 No network localisation Symp Sheet 02 F2 Intermittent calls drop Symp Sheet 02 F3 Network te
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Site Technical Documentation - GSM 900/1800 - Serie 3000 3.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 Message Meaning "PUK2 BLOCKED" Following input errors "CODE ERROR" The phone code input for locking the mobile is incorrect "NOT AVAIL." Service not implemented in the network "TRY AGAIN" Following a network problem "NETWORK BUSY" "Problems" related to the network and Communications "WAIT" "Problems" related to the network and Communications "UNBLOCK?" "Problems" related to the SIM card "MEMO REC.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 3.5 LIST OF OBSERVED DEFECTS A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 01, SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5). Ref.
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Site Technical Documentation - GSM 900/1800 - Serie 3000 SYMPTOM SHEETS Ref.
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ENDURANCE, BATTERY, CHARGER PROBLEM myX3-2 Symp Sheet 01 1/1 Test the charger Test Sheet 02 No Ok? Replace the Standard charger Yes Test consumption Test Sheet 04 No Hard. failure level 3 Proc Sheet 1 10 or 3 01 Ok? Yes Test the battery Test Sheet 03 No Ok? Replace the battery Proc Sheet 0 02 Yes End ________________________________________________________________________________________________ Ref.
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COMMUNICATION PROBLEM Symp Sheet 02 myX3-2 1/1 Do the Wavetek test Test sheet 06 No Radio problem ? Non yes End Return to SAGEM Proc sheet 1 10 or Proc 3 01 ________________________________________________________________________________________________ Ref.
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NO FAULT GIVEN myX3-2 Symp Sheet 03 (Expertise of the phone) 1/1 Update with SMT Test Sheet 01 Charger Test Test Sheet 02 Fault found ? yes No End Battery test Test sheet 03 Fault found ? Yes No End Consumption Test Test Sheet 04 Fault found ? Yes No display test ( HOTLINE menu) Test Sheet 05 End Fault found ? Yes Non Radio Test (wavetek) Test Sheet 06 Fault found ? End Oui End Non Return to customer ___________________________________________________________________________________
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DISPLAY PROBLEM myX3-2 Symp Sheet 04 1/1 Test the display with the "Hotline" menu Black/ color screen Test Sheet 05 Yes Ok ? No End Replace the display Proc Sheet 1 06 Test the display with the "Hotline" menu Test Sheet 05 Ok ? Yes No Return to SAGEM Proc Sheet 1 10 or Proc 3 01 Ref.
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KEYPAD PROBLEM Symp Sheet 05 myX3-2 1/1 Set the “Keypad beep” function Test the keypad by listening to the key beep Yes Ok? No End Replace a new metal dome Proc Sheet 1 05 Repeat the keypad test Yes Ok? No End Return to SAGEM Proc Sheet 1 10 or Proc 3 01 Ref.
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RING TONES PROBLEM Symp Sheet 06 myX3-2 1/1 Unselect “Vibrate only” function” SOUNDS/VIBRATE" menu Check ring tones with incoming call Yes Ok ? No End Replace the loudspeaker / vibrating device Proc Sheet 1 09 yes Ok ? No End Return to SAGEM Proc Sheet Proc 3 01 Ref.
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VIBRATING DEVICE Symp Sheet 07 myX3-2 1/1 Test the vibrating device Perform radio test menu with the hotline Test Sheet 06 Test Sheet 05 Audio Problem ? Ok ? audio ? Yes Yes No No End Replace the loudspeaker/ Replace the vibrating microphone and/or device the loudspeaker/ vibrating Proc Sheet 1 09 device if necessary Proc Sheet 1 08 Proc Sheet 1 09 Fin Test the radio vibrating Perform test device with hotline Test Sheet 06 menu Test Sheet 05 Yes Ok ? No Ok ? Yes No Return to SAGEM SAGE Proc she
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Site Technical Documentation – myX3-2 CHAPTER 4 - TESTS AND CHECKS 4.1 ABOUT TESTS Tests and checks are made after the troubleshooting procedures (chapter 3) and before the maintenance procedures (chapter 5). They are broken down into modules and are sorted by types of confirmed faults. The user must be equipped with special test tools in order to carry out the tests. 4.2 TEST TOOLS The references of SAGEM tools, listed hereafter, are given in Appendix 1 : Composition table.
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Site Technical Documentation – myX3-2 4.3 4.3.1 INSTALLING ON A WORKSTATION Minimum required configuration The minimum configuration of the workstation is : 6. Processor 1Ghz, 7. 128 Mbytes of RAM, 8. Windows NT (SP 4), Windows 2000, Windows XP, 9. 2.1 Gbytes hard disk (1 Gbytes available), 10. 1 parallel port and 2 serials ports. 11. Network card, sound card. 12. 1 internet access, 4.3.
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Site Technical Documentation – myX3-2 TEST SHEET
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TEST AND CHECK BY SMT Test Sheet 01 1/9 MyX3-2 To run the functions described below, run the SMT application from the desktop icon. Notice: The active connection with SMT ( via the serial port ), validate in itself the data functionality of the handset. Download the latest software Click on “DOWNLOAD” button. Follow the procedures on the screen. Make sure that the mobile phone is not in the sleep mode (press the Start key) Release the " POST CODE" 1. 2.
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TEST AND CHECK BY SMT Test Sheet 01 2/9 myX3-2 SMT SEQUENCE : Series of the different functions under SMT ( sequence of tests) 1. Click on SMT SEQUENCE popup menu. 2. Select the different functions you want to carry out then click on LAUNCH button. Electronic board exchange 5. 6. Click on the SWAP popup menu , then SWAP “PROCESS” Follow the procedures on the screen Ref.
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TEST AND CHECK BY SMT Test Sheet 01 3/9 myX3-2 SWAP : Electronic board Configuration plug the connector of downloading kit into the defective board perform the step 1 turn on the defective board by placing a keypad on the defective board and by pressing the start key perform the step 2 the mobile is not recognized when the following message is displayed "Reading informations from the mobile failed....
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TEST AND CHECK BY SMT Test Sheet 01 4/9 myX3-2 Step 1 SMT Front page Click on the « SWAP Process » menu. Example The following screen appears : Ref.
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TEST AND CHECK BY SMT Test Sheet 01 5/9 myX3-2 Step 2 Please click on « Detect defective mobile » button Step 3a The following screen appears : the mobile is recognized. Then, enter the mobile date code Ref.
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TEST AND CHECK BY SMT Test Sheet 01 6/9 myX3-2 Step 3b If this screen appears, the mobile is not recognized. Step 3c You must fill in the empty blanks requested according to the information written on the production label Ref.
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TEST AND CHECK BY SMT Test Sheet 01 7/9 myX3-2 Step 4 Plug and switch on the new mobile, then push on the “Detect Swap mobile” button Step 5 After clicking on “OK”, SMT prints the label which will be used to close the ESD bag of the defective board. Ref.
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TEST AND CHECK BY SMT Test Sheet 01 8/9 myX3-2 Step 6 The downloading is starting if the mobile need to be updated Etape 7 SMT opens the following screen to print the new label : please dial the “MAKING DATE” (Production date) written on the label of the defective mobile. Then stick the new label on the functional mobile The swap board sequence is completed. Ref.
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TEST AND CHECK BY SMT Test Sheet 01 9/9 myX3-2 RESULTS When old mobile is recognized, the audio parameters from the defective mobile have been sent to the functional mobile. When old mobile is not recognized, the DEFAULTS audio parameters are sent to the functional mobile Ref.
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CHARGER TEST Test Sheet 02 1/1 myX3-2 Test description This test checks the various battery chargers. Required tools − a voltmeter (minimum impedance 20 kΩ per Volt in DC), − two sockets for banana connectors for connection to the voltmeter, − a charger test kit. Test procedure Two terminals are used for measurements on the charger test kit − red (+), − black (-). A pushbutton selects the measurement : at no load (released position), under load (pushed in position). 7. 8. 9. 10.
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BATTERY TEST Test Sheet 03 1/1 myX3-2 Test description This test allows to test the various batteries. Required tools − CADEX C7000 / C7200 / ASTRATEK − myX3-2 adapters, − myX3-2 Ammeter interface − a voltmeter (minimum impedance 20 kΩ per Volt in DC).
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CONSUMPTION TEST Test Sheet 04 1/1 myX3-2 Test description This test tests the battery consumption. Required tools − myX3-2 Ammeter interface − An Ammeter. Test procedure Measurement when switched off Insert the mobile (switched off) onto the tool (customer phone and battery). Connect the ammeter to the tool between A poles: 25. Red tool terminal on the ammeter "COM" or "GND" terminal. 26. Black tool terminal on the ammeter "+" terminal.
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"HOTLINE" MENU Test Sheet 05 1/1 myX3-2 Access to the "HOTLINE" menu Access to the "HOTLINE" menu is possible with a powered up mobile. The "HOTLINE" menu is accessed by pressing on the ∇ key and then the * key. Enter the corresponding code (bold) to choose the menu to be viewed. To go out the "HOTLINE" menu, press successively on the C key to return at the operational screen of the mobile. Description of the myX3-2 "HOTLINE" menu 1 APPLICATION • BATTERY : gives the value of the battery voltage.
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Site Technical Documentation –myX3-2 Test description This test tests myX3-2 phones during a call. Required tools − a Wavetek 2 − a radio interface myX3-2.
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Site Technical Documentation –myX3-2 CHAPTER 5 - MAINTENANCE PROCEDURES 28. TECHNICAL WORK LEVELS There are four technical work levels: − Level 0, − Level 1, − Level 2, − Level 3. Each level represents a maintenance degree that depends on which elements are to be removed.
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Site Technical Documentation –myX3-2 5.2 SHORT LOOP PROCESS 1. Initialisation From the communication by Sagem and the reception of the concerned products by the short loop process, the Repair Centre shall comply with the above procedure. The application of the Short loop process will end when received the authorisation of repairing given by Sagem. 2.
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Site Technical Documentation –myX3-2 - The under- warranty handsets and accessories declared No Fault Found (NFF) shall be exchanged to the end-users except previous communication of Sagem. - The Out of warranty handsets and accessories (oxidation, shocks, …) will be repaired by the Repair Centre after acceptation by the customer of an estimate according to the Sagem out of warranty repair prices communicated. - The under- warranty and out of warranty handsets shall be sent to Sagem Montauban.
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Site Technical Documentation –myX3-2 6. Procedure From the beginning date of the Short loop process application and minimum each week, the Repair Centre shall ship the products (handsets and accessories) to Sagem Montauban. 61. Handsets : - MRA Procedure for the after-Sales products ( one MRA number for the products concerned by the short loop). - MRA Procedure for DOA products ( one MRA DOA number for the products concerned by the short loop) if the Repair Centre is authorised to treat the DOA products.
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Site Technical Documentation –myX3-2 8 Additional information about the no fault found In any case: Ask to the end-user the frequency of the defect and the circumstances of its apparition (during an incoming or out-going call, while playing, while downloading, etc.). Try to answer the questions: Where? When? How? • • If the customer complains about a “Power supply / charging” failure : (shutting down of the mobile, problem of booting, etc.
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Site Technical Documentation –myX3-2 LEVEL 0 MAINTENANCE Ref.
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REMOVING / REPLACING BACK COVER myX3-2 4.4 Tools : 4.5 Not applicable. 4.6 Preliminary operation Proc Sheet 0 01 1/2 Turn the handset upside down 4.7 Removal procedure : 1 Unlock the back cover (1) , by pushing the lock buttons (2) inside the mobile. 2 Remove rear cover (1) by lifting bottom end first 4.8 Placement procedure : 1. Replace the cover by engaging top hooks first . 2. Push down back of rear cover and push button back into locked position 4.9 Further operations : 1.
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REMOVING / REPLACING THE BACK COVER myX3-2 Proc sheet 0 01 2/2 1 2 Ref.
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REMOVING / REPLACING THE BATTERY myX3-2 Proc Sheet 0 02 1/2 4.10 Tools : 4.11 - Not applicable 4.12 Preliminary operation : 4.13 - Switch off the mobile phone 4.14 Removal procedure : 1. Remove the back cover ( Proc sheet 0 01). 2. Take out the battery (1) by first extracting the stop pins (2). 4.15 Placement procedure : 1. Place the battery by first inserting the upper section. 2. Place the back cover (Proc sheet 0 01). Ref.
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REMOVING / REPLACING THE BATTERY myX3-2 Proc Sheet 0 02 2/2 1 2 Ref.
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REMOVING / REPLACING THE FRONT COVER Proc Sheet 0 03 myX3-2 1/2 4.16 Tools : - Not applicable 4.17 Preliminary operation : 1. Remove the back cover ( Proc sheet 0 01). 4.18 Removal procedure : 13. Separate the two front cover (2) fixing stop pins (3) to release the electronic module (1). 14. Remove the equipped front cover (2). 15. Remove the elastomer keypad (4). 4.19 Placement procedure : 1. On the new front cover (2), position the elastomer keypad (4) in position, ensuring it is free of dust. 2.
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REMOVING / REPLACING THE FRONT COVER Proc sheet 0 03 myX3-2 2/2 1 2 3 Ref.
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REMOVING / REPLACING THE FRONT COVER myX3-2 Ref.
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REMOVING / REPLACING THE ELASTOMER KEYPAD myX3-2 Proc Sheet 0 04 1/2 4.21 Tools : - Not applicable 4.22 Preliminary operation 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the front cover ( Proc sheet 0 03). 4.23 Removal procedure : 1. Remove the elastomer keypad (2) from the front cover (1). 4.24 Placement procedure : 1. Clean the elastomer keypad (2) with compressed air. 2. Place the elastomer keypad (2) in position in its housing 4.25 Further operations : 1.
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REMOVING / REPLACING THE ELASTOMER KEYPAD myX3-2 Proc Sheet 0 04 2/2 1 2 Ref.
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REMOVING / REPLACING THE ELASTOMER KEYPAD myX3-2 Ref.
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Site Technical Documentation –myX3-2 LEVEL 1 MAINTENANCE ________________________________________________________________________________________________ Ref.
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REMOVING / REPLACING THE DISPLAY myX3-2 Proc Sheet 1 02 1/2 4.26 Tools : - A 0.6mm torx screwdriver - gloves • This procedure must be performed by an technician provided with gloves , to avoid any risk of pollution. • Contacts of display must be never touched. 4.27 Preliminary operation 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the battery ( Proc sheet 0 02). 3. Remove the front cover ( Proc sheet 0 03). 4.28 Removal procedure : 1.
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REMOVING / REPLACING THE DISPLAY Proc Sheet 1 02 myX3-2 2/2 4 2 3 1 ________________________________________________________________________________________________ Ref.
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REMOVING / REPLACING THE LIGHT GUIDE KEYPAD myX3-2 Proc Sheet 1 03 1/2 4.31 Tools : - A 0.6mm torx screwdriver 4.32 Preliminary operation 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the battery ( Proc sheet 0 02). 3. Remove the front cover ( Proc sheet 0 03). 4.33 Removal procedure : 1. Unscrew the six attachment screws on the assembly plate (1) 2. Remove the assembly display (Proc sheet 1.02) 3. Remove the light guide keypad (2). 4.34 Placement procedure : 1.
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REMOVING / REPLACING THE LIGHT GUIDE KEYPAD myX3-2 Proc Sheet 1 03 2/2 1 2 3 ________________________________________________________________________________________________ Ref.
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REMOVING / REPLACING THE ELECTRONIC BOARD myX3-2 Proc Sheet 1 04 1/2 4.36 Tools : - A 0.6mm torx screwdriver 4.37 Preliminary operation 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the battery ( Proc sheet 0 02). 3. Remove the front cover ( Proc sheet 0 03). 4.38 Removal procedure : 1. Unscrew the six attachment screws on the assembly plate (2) 2. Remove the assembly display (Proc sheet 1 02) 3. Remove the light guide keypad (Proc sheet 1 03) 4.
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REMOVING / REPLACING THE ELECTRONIC BOARD myX3-2 Proc Sheet 1 04 2/2 1 2 ________________________________________________________________________________________________ Ref.
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REMOVING / REPLACING THE METAL DOME Proc Sheet 1 05 myX3-2 1/2 4.41 Tools : - A 0.6mm torx screwdriver - Gloves - Metal dome Jig Tweezers 4.42 Preliminary operation This procedure must be performed by a technician with gloves. 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the battery ( Proc sheet 0 02). 3. Remove the front cover ( Proc sheet 0 03). 4. Unscrew the six attachment screws on the electronic board (1) 5.
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REMOVING / REPLACING THE METAL DOME myX3-2 Proc Sheet 1 05 2/2 1 2 ________________________________________________________________________________________________ Ref.
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REMOVING / REPLACING THE SIM LOCKER myX3-2 Proc Sheet 1 06 1/2 4.46 Tools : - A 0.6mm torx screwdriver 4.47 Preliminary operation : 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the battery ( Proc sheet 0 02). 3. Remove the SIM card . 4. Remove the front cover ( Proc sheet 0 03). 5. Unscrew the six attachment screws on the electronic board . 6. Remove the assembly display (Proc sheet 1 02) 7. Remove the light guide keypad (Proc sheet 1 03) 8. Remove the electronic board.(Proc sheet 1 04) 4.
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REMOVING / REPLACING THE SIM LOCKER myX3-2 Proc Sheet 1 06 2/2 2 1 ________________________________________________________________________________________________ Ref.
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REMOVING / REPLACING THE BATTERY CONNECTOR Proc Sheet 1 07 myX3-2 1/2 4.51 Tools : - A 0.6mm torx screwdriver - Tweezers 4.52 Preliminary operation 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the battery ( Proc sheet 0 02). 3. Remove the front cover ( Proc sheet 0 03). 4. Unscrew the six attachment screws on the electronic board. 5. Remove the assembly display , then the light guide keypad (Proc sheet 1 02 / 1 03) 6. Remove the electronic board.(Proc sheet 1 04) 4.53 Removal procedure : 1.
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REMOVING / REPLACING THE BATTERY CONNECTOR Proc Sheet 1 07 myX3-2 2/2 1 2 ________________________________________________________________________________________________ Ref.
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REMOVING / REPLACING THE MICROPHONE Proc Sheet 1 08 myX3-2 1/2 4.56 Tools : - A 0.6mm torx screwdriver - Tweezers 4.57 Preliminary operation 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the battery ( Proc sheet 0 02). 3. Remove the front cover ( Proc sheet 0 03). 4. Unscrew the six attachment screws on the electronic board. 5. Remove the assembly display , then the light guide keypad (Proc sheet 1 02 / 1 03) 6. Remove the electronic board.(Proc sheet 1 04) 4.58 Removal procedure: 1.
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REMOVING / REPLACING THE MICROPHONE Fiche Proc 1 08 myX3-2 2/2 2 1 ________________________________________________________________________________________________ Ref.
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REMOVING / REPLACING THE LOUDSPEAKER/ VIBRATING DEVICE Proc Sheet 1 09 myX3-2 1/2 4.61 Tools : - A 0.6mm torx screwdriver - Tweezers 4.62 Preliminary operation 1. Remove the back cover ( Proc sheet 0 01). 2. Remove the battery ( Proc sheet 0 02). 3. Remove the front cover ( Proc sheet 0 03). 4. Unscrew the six attachment screws on the electronic board. 5. Remove the assembly display , then the light guide keypad (Proc sheet 1 02 / 1 03) 6. Remove the electronic board.(Proc sheet 1 04) 4.
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REMOVING / REPLACING THE LOUDSPEAKER/ VIBRATING DEVICE Proc Sheet 1 09 myX3-2 2/2 1 2 ________________________________________________________________________________________________ Ref.
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ELECTRONIC BOARD EXCHANGE Proc Sheet 1 10 myX3-2 1/3 4.66 Preliminary operation 1. Control of the IMEI label integrity 2. Remove the electronic board (Proc sheet 1 04) 3. Control of any oxidation marks (on the electronic board and under the metal dome) 4.67 Return procedure : (a) The electronic boards are packaged in individual electrostatic envelopes.
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ELECTRONIC BOARD EXCHANGE Proc sheet 1 10 myX3-2 2/3 Example of electronic boards packaging : Electronic board metal dome with ESD shielding bag Humidity absorber Boards packaging SAGEM -> ARC ESD shielding bag closed by the product label Boards packaging ARC -> SAGEM ESD shielding bag closed by the IMEI label ________________________________________________________________________________________________ Ref.
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ELECTRONIC BOARD EXCHANGE myX3-2 Proc sheet 1 10 2/3 SAGEM electrostatic shielding box Reference 20 boards: 27441180-4 Reference 100 boards: 27 511110-6 ________________________________________________________________________________________________ Ref.
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ELECTRONIC BOARD EXCHANGE myX3-2 Proc sheet 1 10 3/3 Electronic board exchange process Detection of N3 defect : See the Technical documentation Mobile phone with N3 deffect -Check oxidation under the metal dome . Remove the defect electronic board Proc 1.04 Microphone and loudspeaker/ vibrating device replacement Proc1.08/1.
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Site Technical Documentation –myX3-2 LEVEL 3 MAINTENANCE ________________________________________________________________________________________________ Ref.
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Site Technical Documentation –myX3-2 IMPORTANT Mobile packaging sent to SAGEM S.A. : Follow the Proc sheet 1.10 Packaging for swap or mobile components storage : The swap and the mobile components must be stored with a particular care especially for the most sensible component (Display , loudspeaker etc…). ________________________________________________________________________________________________ Ref.
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RETURN TO SAGEM FACTORY Informations CRA/CRA information : Nom/Name : Rue /Street : Ville / City : Code postal /Poscode : Pays/Country Telephone /Phone : Nom du produit/product : Date d' achat/Date of purchase Code SAGEM A1 A2 A3 A5 A6 A7 A10 Proc Sheet 3 01 Garantie/Warranty : Garantie standard/Standard warranty : Déjà réparé/préviously repaired : Hors garantie/Out of warranty : Garantie expirée /Expired warranty : Mauvaise utilisation / Misuse : N°Série/Sérial n° : N°IMEI : Type de défauts Type of fau
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RETURN TO CUSTOMER C ach et du V end eur/D ealer's S tam p : N om du produit/product : D ate d' achat/D ate of purchase G arantie/W arran ty : G arantie standard/Standard w arranty : D éjà réparé/préviously repaired : C ode S AG E M T ype de défaut Proc Sheet 3 02 In fo rm ation s C lien t /Info rm ation : N om /N am e : R ue /Street : Ville / C ity : C ode postal /Postcode : Pays/C ountry T elephone /Phone : N ° S érie/Sérial n° : N ° IM E I : H ors garan tie/O ut o f w arranty : G arantie expirée /E x
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Site Technical Documentation –myX3-2 OUT OF WARRANTY INTERVENTION Ref.
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REMOVING/ REPLACING THE DATA/ AUDIO/ CHARGE CONNECTOR myX3-2 Proc Sheet 4 01 1/3 Notice: The handsets requiring the replacement of system connectors cannot be repaired under Sagem warranty. The eventual deterioration of the board due to a bad replacement of the connector fall under the Repair Centre responsibility.
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REMOVING/ REPLACING THE DATA/ AUDIO/ CHARGE CONNECTOR Proc Sheet 4 01 myX3-2 2/3 - Maintain the electronic board - flux Correctly the pins of the connector. - Reference of the flux to be used: - LITTON flux -Supplier reference 952-D6 -SAGEM reference18 775 103-7 - With tweezers, hold the connector and heat the pins up.
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Technical Site Documentation - myX3-2 ________________________________________________________________________________________________ Before any operation, -flux correctly the pins of the connector. -with the solder wick loaded with tin , tin the pins of the DATA/ AUDIO/ CHARGE connector by positioning it straight ahead (pads upward), and by heating the solder wick which is in touch with pins. Attention: - At the end of the operation , verify that there is no short circuit between pads.
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Technical Site Documentation - myX3-2 ________________________________________________________________________________________________ CHAPTER 5 - ACCESSORIES 5.1 5.1.1 12 V / 24 V CHARGERS Description This charger is for use in a car (or truck) only. The adapter is fitted with a cigar lighter type connector. AC1 is used to charge a mobile on a cigar lighter connector. 5.1.2 Characteristics Item CIGAR LIGHTER CHARGER AC1 Packaging reference Input voltage 10.
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Technical Site Documentation - myX3-2 ________________________________________________________________________________________________ 5.2 DESKTOP CHARGERS AND CRADLES 1 5.2.1 Description This charger could charge a mobile, while acting as holder the handset. 5.2.
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Technical Site Documentation - myX3-2 ________________________________________________________________________________________________ 5.3 5.3.1 CAR CRADLE Description Car cradle compatible with AC1 or antenna adapter. 5.3.
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Technical Site Documentation - myX3-2 ________________________________________________________________________________________________ CAR CRADLE KIT mechanical BLISTER Mechanical craddle ________________________________________________________________________________________________
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Site Technical Documentation –myX3-2 6.4. FULL DUPLEX CAR HANDSFREE KIT 6.4.1. Description Rapido Kit : "compact" kit on cigar lighter, K3 Kit : "confort" kit for integration in car with phone equipment. 6.4.2. Characteristics Item Packaging Rapido kit Box Comments No antenna. A C D B E F Ref.
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Site Technical Documentation –myX3-2 A : Connecting case and loudspeaker. B : Cradle. C, D et E : Support kit. F : Microphone. Ref.
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Site Technical Documentation –myX3-2 Item Packaging K3 KIT Box Comments No antenna. Requires car installation 900/1800 MHz dual band 1 3 6 2 4 5 8 7 1 : Loudspeaker. 2 : Cradle. 3 : Microphone. 4 : Connecting case. 5 : Power supply cable. 6 : Cable : microphone, loudspeaker, car ⇔ connecting case. 7 : Cable : mobile ⇔ connecting case. 8 : Support kit. Ref.
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Site Technical Documentation –myX3-2 5.5 5.5.1 PEDESTRIAN HANDSFREE KIT Description Ear support with microphone on the cable for handsfree conversation. 5.5.2 Characteristics Item Dimensions PEDESTRIAN HANDSFREE KIT Length: 1.25 m Dist. micro/loudspeaker: 25 cm Ref.
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Site Technical Documentation –myX3-2 5.6 5.6.1 DATA CABLES Description Data cables are used for transferring data through standard equipment. 5.6.2 Characteristics Item Packaging Target mobile Blister Range 900/3000/myX3/myX-5 Mobile link to Signals Standard V28 DATA CABLE 3V
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Site Technical Documentation –myX3-2 CHAPTER 6 - TECHNICAL INFORMATION BULLETIN 6.1 PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it' s evolution. 6.2 APPLICATION The Technical Information Bulletin (TIB) are reference and must be applied by the repair centers.
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Site Technical Documentation –myX3-2 CHAPTER 7 - ILLUSTRATED PART CATALOG 8.1 myX3-2 spare parts ASSEMBLY QTY DESIGNATION 10 1 Front cover 15 1 Elastomer keyboard 20 1 Rear cover 25 1 Assembly plate 30 1 Metal dome 35 1 Light guide keypad 40 6 RLX 1,8-6 screw 45 1 color display 50 1 Display clamp 55 1 Plate 60 1 Microphone 65 1 SIM locker 70 1 Battery connector 75 1 Loudspeaker/ vibrating device Ref.
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Site Technical Documentation –myX3-2 10 20 15 7 45 5 7 30 25 50 6 6 40 35 Ref: SCT U38 SSC DTS 0014 – Index B - March 30, 2004 Page 1-8
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Site Technical Documentation –myX3-2 CHAPTER 8 - COMPOSITION TABLE 8.1 PURPOSE This chapter contains the SAGEM codes of articles mentioned throughout the Site Technical Documentation. 8.