Technical information

 Technical Site Documentation – myX-4
Ref. SCT U38 SSC DTS 0022 – Index A - july 30, 200429/03/01 Page 3-20
3.3 ERROR MESSAGES DURING START UP
Message Meaning Procedure
WARNING UNTUNED
RADIO
Invalid EEPROM field (SAGEM) SAGEM Factory Return
PB IMEI Consistency problem at IMEI level SAGEM Factory Return
SIM MISSING SIM card missing or badly inserted Insert the SIM card
IMEI ERROR Consistency problem at IMEI level SAGEM Factory Return
UNTUNED Mobile not configured SAGEM Factory Return
UNKNOWN BATTERY Battery not recognised by the mobile Replace the battery
MOBILE PHONE LOCKED Number of seizures of sim locked code
exceeded
SAGEM Factory Return
Not repair under
warranty
SIM BLOCKED Three bad PIN codes have been input Contact the operator
SIM LOCKED (with SIM) SIM card not adapted to the operator Replace the SIM card
SIM LOCKED (without SIM) Attempt of corruption ( EEPROM fields)
SAGEM Factory Return
Not repair under
warranty
BATTERY TOO LOW Battery state Replace the battery
Note: SAGEM factory return can concern either the card, or the mobile, according to instructions
given to the CRAs.
3.4 OTHER ERROR MESSAGES
Message Meaning
"BUSY" "Problems" related to the network and Communications
"K.PAD LOCKED PRESS *V" Keypad locked
"OPTION NOT AVAILABLE" Menu not available for this product version
"PROG.KEY NOT VALID" Input "Problems"
"ERROR!!" Calculation error with the calculator (division by zero)
"NOT REACHABLE" Call forwarding if the mobile is not reachable
"NOT AVAIL." Not available
"PIN ERROR" " PIN input problems "
"PIN2 BLOCKED" Following input errors
"PUK ERROR" Following input errors
"PUK2 BLOCKED" Following input errors
"CODE ERROR" The phone code input for locking the mobile is incorrect
"NOT AVAIL." Service not implemented in the network
"TRY AGAIN" Following a network problem