Technical information

ManualsBrandsSagem ManualsCell PhonemyC-3b







SITE TECHNICAL DOCUMENTATION

myC-3/ myC-3b

Doc. No. : SCT U38 SSC DTS 0020

Version : A

Date : May 14, 2004

Produced by 

2, rue du Petit Albi, 95800 Cergy Saint-Christophe, France

Tel (33) 1 30 73 50 50 - Fax (33) 1 30 73 50 55

SAGEM

Cergy Saint-Christophe, France

Summary of content (105 pages)

PAGE 1
SITE TECHNICAL DOCUMENTATION myC-3/ myC-3b Doc. No.
PAGE 2
Technical Site Documentation myC-3/ myC-3b NO DISCLOSURE AGREEMENT This document is SAGEM SA property. It can not be copied or communicated in all or part without written authorisation. Ref.
PAGE 3
Technical Site Documentation myC-3/ myC-3b CONTENTS CHAPTER 1 - FOREWORD 1.1 HOW TO USE THE SITE TECHNICAL DOCUMENTATION.............................................................1-1 1.2 ABREVIATIONS .................................................................................................................................1-2 1.3 COMMENTS SHEET..........................................................................................................................
PAGE 4
Technical Site Documentation myC-3/ myC-3b SYMPTOM SHEET 05 : KEYPAD….. ......................................................................................................3-12 SYMPTOM SHEET 06 : RING TONES....................................................................................................3-13 SYMPTOM SHEET 07 : VIBRATE .............................................….………………………………………..3-14 SYMPTOM SHEET 08 : LOUDSPEAKER/ MICROPHONE……………………………………………… ...3-15 CHAPTER 4 - TESTS AND CHECKS 4.
PAGE 5
Technical Site Documentation myC-3/ myC-3b LEVEL 2 MAINTENANCE ............................................................................................................................5-31 PROCEDURE SHEET 2 01 : REMOVING AND REPLACING THE LOUDSPEAKER............................5-32 PROCEDURE SHEET 2 02 : REMOVING AND REPLACING THE VIBRATING DEVICE.....................5-34 PROCEDURE SHEET 2 03 : REMOVING AND REPLACING THE MICROPHONE .............................5-36 LEVEL 3 MAINTENANCE ..................
PAGE 6
Technical Site Documentation myC-3/ myC-3b CHAPTER 1 - FOREWORD This document is common to all phones in the SAGEM. It is composed of independent sheets: − Symptom sheets = Symp Sheet XX − Test and check sheet = Test Sheet XX − Maintenance procedure sheet = Proc Sheet X XX The applicability of a procedure is indicated in the independent sheets title block: − All types = GSM 850/900, GSM 1800/1900 and dual band. These sheets are updated from time to time in Technical Information Bulletins (TIB).
PAGE 7
Technical Site Documentation myC-3/ myC-3b All sheets include illustrations to make it easier to read the procedure. Chapter 1 : Foreword, describes general data about this document. Chapter 2 : Description - Operation, describes general data and options available in the myC-3/ myC3b. Chapter 3 : Symptoms, contains troubleshooting procedures to be carried out on equipment. Chapter 4 : Tests and checks, contains tests and check procedures to be performed on the equipment.
PAGE 8
Technical Site Documentation myC-3/ myC-3b 1.3 SAR Specific Absorption Rate SIM Subscriber Identify Module SMS Short Message Service SMS CB Short Service Message Cell Broadcast SMT Sagem Mobiles Tools TFT Thin Film Transistors USSD Unstructured Supplementary Service Data VGA Video Graphics Array WAP Wireless Application Protocol WiFi Wireless Fidelity WSP Wireless Session Protocol COMMENTS SHEET Broad experience is very beneficial in several respects.
PAGE 9
Technical Site Documentation - myC-3/ myC-3b Document title: Site Technical Document for myC-3/ myC-3b Reference : SCT U38 SSC DTS 0016 Date : Please fill in the following table : Excellent Good Fairly good Passable Easy to find the required information Clarity of information provided Quality and accuracy of information given Document outline Document presentation and appearance Quality of illustrations General satisfaction Do you think this document could be improved ? if so, how ? : Improve the over
PAGE 10
Technical Site Documentation - myC-3/ myC-3b CHAPTER 2 - DESCRIPTION - OPERATION 2.
PAGE 11
Technical Site Documentation - myC-3/ myC-3b Table 3: RF power classes Ref.
PAGE 12
Technical Site Documentation - myC-3/ myC-3b 2.2 REMINDERS ABOUT THE CHARACTERISTICS AND OPTIONS OF myC-3/ myC-3b Remark: This information is given for guidance, and is in no way contractual characteristics vary according to customers and countries. Size Dimension (LxWxH, mm) Weight (g) Volume (cm3) Power Management Battery type Charging time Talk time (TW.09) Standby time (TW.
PAGE 13
Technical Site Documentation - myC-3/ myC-3b Instant messaging (IMPS) - Chat Notification Predictive text input Video & Images Camera Video Player Image Format Audio Audio Recorder Audi player Polyphonic ringtones Hi-Fi ringtones Audio formats Entertainment Wallpaper Screensaver Clock display Icons Embedded games JAVA OTA Downloads Protocol supported Wallpaper / screensaver Animation Menu icon Ringing melodies Music Java application Voice features Mute mode Integrated handsfree mode Address book features C
PAGE 14
Technical Site Documentation - myC-3/ myC-3b Bio-Calendar Keyboard Features Scroll key Keypad lock Silent key International access key Personal Management Features Calculator Alarm Clock Organizer To Do Voice memo Currency converter Languages Compatible Accessories Data cord Universal charger Hands free kit Yes, Pink Schedule and Blue Schedule SPECIAL FEATURES (cont’d) Internal phone book (positions) Messaging memory SMS/EMS/MMS/Email Redial list (positions) Additional multimedia memory Embedded memory (
PAGE 15
Technical Site Documentation - myC-3/ myC-3b 2.3 2.3.1 DATA/AUDIO/CHARGE CONNECTOR Connector description This connector is located at the bottom of the transmission module and enable the connection to various accessories. It comprises power supply pins and signals. 1 18 GSM Connector 2.3.2 Signal description SIGNAL FUNCTION SYMBOL PIN No.
PAGE 16
Technical Site Documentation - myC-3/ myC-3b Ref.
PAGE 17
Technical Site Documentation - myC-3/ myC-3b 2.4 IDENTIFICATION All phones are identified with an identification label sticked on the antenna. 2.4.1 Illustration 2.4.2 Description a : IMEI (bar code), b : IMEI (15 characters) c : Reference of product / aesthetic used (bar code) d: Reference of product / aesthetic used ( 9 characters) e : Date code + Manufacturing level + Production area Indication, Ex. F274/02 = (F) fabrication area (F : Fougères), (274) day of year, (02) last digit of year (02→2002).
PAGE 18
Technical Site Documentation - myC-3/ myC-3b 2.4.3 Description after repair A new sticker is positioning by Repairing Centre near the sim card connector: This extra line will appear if the mobile has already been repaired. - CRA XXX N° of CRA, - 203/N03 Date of repair: (203) repairing day, (03) last digit of year (03→2003). Ref.
PAGE 19
Technical Site Documentation - myC-3/ myC-3b 2.5 PHONE BLOCK DIAGRAM 2.5.1 myC-3/ myC-3b block diagram BASEBAND RADIO LCD / KEYPAD 2.5.2 Standards and environment Conformance Document SAGEM SA declare under its sole responsibility that the product Dual Band GSM/DCS Type B2003 conforms to the requirements of the following EEC directives: EEC Directive 1999/5/CE Safety EN 60950 EMC EN 301 489-1 / EN 301 489-7 Low voltage directive 73/23/CEE Network 3GPP TS 51.010-1 v 5.2.
PAGE 20
Technical Site Documentation - myC-3/ myC-3b 2.6 EQUIPEMENTS The description and operation of SAGEM myC-3/ myC-3b are given in the "User’s handbook" supplied with the phone. This chapter only describes equipment that operates with the myC-3/ myC-3b phones . 2.6.1 Battery packs Over view 2.6.1.1 2.6.1.2 Characteristics Technology Weight Voltage capacity Li-ion 24g 550 mAh Description Li-ion type batteries are used.
PAGE 21
Site Technical Documentation - GSM 900/1800 - Serie 3000 2.6.1.3 Charging time The following table shows typical charging times for different batteries. Battery Li-ion 2.6.2 2.6.2.1 500 mA travel chargers "Simple" unregulated chargers 230 V Nom. (110 V Nom.) 230 V (110 V) 254 V (121 V) 2h 1h45 Mains modules Description These mains power supply modules accept large dynamic variations in the power supply network. They are available for a number of connector types: 2.6.2.2 − E.
PAGE 22
Site Technical Documentation - GSM 900/1800 - Serie 3000 CHAPTER 3 - SYMPTOMS 3.1 GENERAL After you have received the customer return sheet (Proc Sheet 3 02), carry out the troubleshooting procedure. This chapter will help you to identify the defective element(s), using the troubleshooting table. It contains flow charts broken down by fault type. Each flow chart describes the procedure to be followed and contains cross references to tests or maintenance.
PAGE 23
Site Technical Documentation - GSM 900/1800 - Serie 3000 Ref.
PAGE 24
Site Technical Documentation - GSM 900/1800 - Serie 3000 3.
PAGE 25
Site Technical Documentation - GSM 900/1800 - Serie 3000 Code Indicated fault Procedure E1 Defective loudspeaker (hails) Symp Sheet 08 E2 Loudspeaker voice distortion Symp Sheet 08 E3 Defective microphone Symp Sheet 08 E4 Microphone voice distortion Symp Sheet 08 E5 Vibrating device malfunction (depending on models) Symp Sheet 07 E6 Defective audio connector Symp Sheet 08 F1 No network localisation Symp Sheet 02 F2 Intermittent calls drop Symp Sheet 02 F3 Network temporary drop
PAGE 26
Site Technical Documentation - GSM 900/1800 - Serie 3000 3.
PAGE 27
Site Technical Documentation - GSM 900/1800 - Serie 3000 "PUK ERROR" Following input errors Message Meaning "PUK2 BLOCKED" Following input errors "CODE ERROR" The phone code input for locking the mobile is incorrect "NOT AVAIL." Service not implemented in the network "TRY AGAIN" Following a network problem "NETWORK BUSY" "Problems" related to the network and Communications "WAIT" "Problems" related to the network and Communications "UNBLOCK?" "Problems" related to the SIM card "MEMO REC.
PAGE 28
Site Technical Documentation - GSM 900/1800 - Serie 3000 3.5 LIST OF OBSERVED DEFECTS A SAGEM code is assigned to each confirmed defect. This code should be entered on Proc Sheet 3 01, SAGEM Factory Return, if the phone to be repaired is returned to SAGEM (see chapter 5). 3.
PAGE 29
Site Technical Documentation - GSM 900/1800 - Serie 3000 SYMPTOM SHEETS Ref.
PAGE 30
ENDURANCE, BATTERY, CHARGER PROBLEM myC-3/ myC-3b Symp Sheet 01 1/1 Test the charger Test Sheet 02 No Ok? Replace the Standard charger Yes Test the battery Test Sheet 03 No Ok? Replace the battery Proc Sheet 0 01 Yes End ________________________________________________________________________________________________ Ref.
PAGE 31
COMMUNICATION PROBLEM Symp Sheet 02 myC-3/ myC-3b 1/1 Do the Wavetek test Test sheet 05 No Radio problem ? Non yes End Change the antenna Proc sheet 1 02 yes Radio problem ? yes No End Return to SAGEM Proc sheet 1 09 or Proc 3 01 ________________________________________________________________________________________________ Ref.
PAGE 32
NO FAULT GIVEN myC-3/ myC-3b Symp Sheet 03 (Mobile expertise) 1/1 Update with SMT Test Sheet 01 Charger Test Test Sheet 02 Fault found ? yes No End Battery test Test sheet 03 Fault found ? Yes No display test ( HOTLINE menu) Test Sheet 04 Fault found ? End Yes Non Radio Test (wavetek) Test Sheet 05 Fault found ? End Oui End Non Return to SAGEM Proc sheet 1 09 or Proc 3 01 ________________________________________________________________________________________________ Ref.
PAGE 33
DISPLAY PROBLEM Symp Sheet 04 myC-3/ myC-3b 1/1 Test the display with the "Hotline" menu Black/colour screen Test Sheet 04 Yes Ok ? No End Replace the equipped display ( display+ loudspeaker+ vibrating device) Proc Sheet 1 08 Test the display with the "Hotline" menu Test Sheet 04 Ok ? Yes No Return to SAGEM Proc Sheet 1 09 or Proc 3 01 Ref.
PAGE 34
KEYPAD PROBLEM Symp Sheet 05 myC-3/ myC-3b 1/1 Set the “Keypad beep” function Test the keypad by listening to the key beep Yes Ok? No End Replace a new metal dome Proc Sheet 1 04 Repeat the keypad test Yes Ok? No End Return to SAGEM Proc Sheet 1 09 or Proc 3 01 Ref.
PAGE 35
RING TONES PROBLEM Symp Sheet 06 myC-3/ myC-3b 1/1 Unselect “Vibrate only” function” "SOUNDS/VIBRATE" menu Check ring tones with incoming call Yes Ok ? No End Replace the loudspeaker Proc Sheet 2 01 yes Ok ? No End Return to SAGEM Proc Sheet 1 09 or Proc 3 01 Ref.
PAGE 36
VIBRATING DEVICE Symp Sheet 07 myC-3/ myC-3b 1/1 Perform radio test Test Sheet 05 Test the vibrating device with the hotline menu Test Sheet 04 Audio Problem ? audio ? Yes Ok ? Yes No No End Replace the loudspeaker or device the Replace the vibrating microphone if necessary Proc Sheet 2 02 Proc Sheet 2 01/ 2 03 Fin Perform radio test Test the Sheet 05 device vibrating with hotline menu Test Sheet 04 Ok ? No Yes Ok ? Yes No Return to SAGEM SAGE Proc sheet 1 09 ouReturn Proc 3to01 SAGEM Proc S
PAGE 37
Site Technical Documentation – myC-3/ myC-3b CHAPTER 4 - TESTS AND CHECKS 4.1 ABOUT TESTS Tests and checks are made after the troubleshooting procedures (chapter 3) and before the maintenance procedures (chapter 5). They are broken down into modules and are sorted by types of confirmed faults. The user must be equipped with special test tools in order to carry out the tests. 4.2 TEST TOOLS The references of SAGEM tools, listed hereafter, are given in Appendix 1 : Composition table.
PAGE 38
Site Technical Documentation – myC-3/ myC-3b 4.3 4.3.1 INSTALLING ON A WORKSTATION Minimum required configuration The minimum configuration of the workstation is : 4. Processor 1Ghz, 5. 128 Mbytes of RAM, 6. Windows 2000, Windows XP, 7. 2.1 Gbytes hard disk (1 Gbytes available), 8. 1 parallel port and 2 serials port. 9. Network card, sound card. 10. 1 internet access, 4.3.2 Installing the ARC downloading kit The ARC downloading kit interfaces the SMT software with the phone to be repaired. 11.
PAGE 39
Technical Site Documentation myC-3/ myC-3b TEST SHEET Ref.
PAGE 40
TEST AND CHECK BY SMT Test Sheet 01 1/9 myC-3/ myC-3b To run the functions described below, run the SMT application from the desktop icon. Notice: The active connection with SMT ( via the serial port ), validate in itself the data functionality of the handset. Download the latest software 1. 2. 3. Click on DOWNLOAD button. Follow the procedures on the screen. Make sure that the mobile phone is not in the sleep mode (press the Start key) Configure and check default values 1. 2.
PAGE 41
TEST AND CHECK BY SMT Test Sheet 01 2/9 myC-3/ myC-3b SMT SEQUENCE: Series of the different functions under SMT ( sequence of tests) 1. Click on SMT SEQUENCE popup menu. 2. Select the different functions you want to carry out then click on LAUNCH button. Electronic board exchange 9. Click on the SWAP popup menu , then SWAP 10. Follow the procedures on the screen Ref.
PAGE 42
TEST AND CHECK BY SMT Test Sheet 01 3/9 myC-3/ myC-3b SWAP : Electronic board Configuration plug the connector of downloading kit into the defective board perform the step 1 turn on the defective board by placing a keypad on the defective board and by pressing the start key perform the step 2 the mobile is not recognized when the following message is displayed "Reading informations from the mobile failed....
PAGE 43
TEST AND CHECK BY SMT Test Sheet 01 4/9 myC-3/ myC-3b Step 1 SMT Front page Click on the « SWAP Process » menu. Example The following screen appears : Ref.
PAGE 44
TEST AND CHECK BY SMT Test Sheet 01 5/9 myC-3/ myC-3b Step 2 Please click on « Detect defective mobile » button Step 3a The following screen appears : the mobile is recognized. Then, enter the mobile date code Ref.
PAGE 45
TEST AND CHECK BY SMT Test Sheet 01 6/9 myC-3/ myC-3b Step 3b If this screen appears, the mobile is not recognized. Step 3c You must fill in the empty blanks requested according to the information written on the production label Ref.
PAGE 46
TEST AND CHECK BY SMT Test Sheet 01 7/9 myC-3/ myC-3b Step 4 Plug and switch on the new mobile, then push on the “Detect Swap mobile” button Step 5 After clicking on “OK”, SMT prints the label which will be used to close the ESD bag of the defective board. Ref.
PAGE 47
TEST AND CHECK BY SMT Test Sheet 01 8/9 myC-3/ myC-3b Step 6 The downloading is starting if the mobile need to be updated Etape 7 SMT opens the following screen to print the new label : please dial the “MAKING DATE” (Production date) written on the label of the defective mobile. Then stick the new label on the functional mobile The swap board sequence is completed. Ref.
PAGE 48
TEST AND CHECK BY SMT Test Sheet 01 9/9 myC-3/ myC-3b RESULTS When old mobile is recognized, the audio parameters from the defective mobile have been sent to the functional mobile. When old mobile is not recognized, the DEFAULTS audio parameters are sent to the functional mobile Ref.
PAGE 49
CHARGER TEST Test Sheet 02 1/1 myC-3/ myC-3b Test description This test checks the various battery chargers. Test procedure 1. 2. 3. 4. Check visually the charger connector. Connect the charger to be tested to the mobile . Access to the "HOTLINE" menu by pressing on the MENU key and then the * key. Select the APPLICATION menu and the BATTERY STATUS to check that the battery voltage is increasing Ref.
PAGE 50
BATTERY TEST Test Sheet 03 1/1 myC-3/ myC-3b Test description This test allows to test the various batteries. Required tools − CADEX C7000 / C7200 / ASTRATEK − Flex arm or myC-3/ myC-3b adapters, − a voltmeter (minimum impedance 20 kΩ per Volt in DC). Test procedure 1. Measure the battery voltage between the V poles, the voltage shown must be between 2.5V and 4.5V.
PAGE 51
"HOTLINE" MENU Test Sheet 04 1/1 myC-3/ myC-3b Access to the "HOTLINE" menu Access to the "HOTLINE" menu is possible with a powered up mobile. The "HOTLINE" menu is accessed by pressing on the MENU key and then the * key. Enter the corresponding code (bold) to choose the menu to be viewed. To go out the "HOTLINE" menu, press successively on the C key to return at the operational screen of the mobile.
PAGE 52
Site Technical Documentation –myC-3/ myC-3b Test description This test tests myC-3/ myC-3b phones during a call. Required tools − A Wavetek − A RF coupler − A myC-3/ myC-3b calibration tool − Test procedure 1. Position the calibration tool first on the RF coupler to calibrate it 2. 3. 4. 5. 6. Position the myC-3/ myC-3b module on the RF coupler Switch the Wavetek on and press on "AUTOTEST". Choose the corresponding program using the "UP" and "DOWN" arrows.
PAGE 53
Site Technical Documentation –myC-3/ myC-3b CHAPTER 5 - MAINTENANCE PROCEDURES 23. TECHNICAL WORK LEVELS There are four technical work levels: − Level 0, − Level 1, − Level 2, − Level 3. Each level represents a maintenance degree that depends on which elements are to be removed.
PAGE 54
Site Technical Documentation –myC-3/ myC-3b 5.2 SHORT LOOP PROCESS 1. Initialisation From the communication by Sagem and the reception of the concerned products by the short loop process, the Repair Centre shall comply with the above procedure. The application of the Short loop process will end when received the authorisation of repairing given by Sagem. 2.
PAGE 55
Site Technical Documentation –myC-3/ myC-3b - The under- warranty handsets and accessories declared No Fault Found (NFF) shall be exchanged to the end-users except previous communication of Sagem. - The Out of warranty handsets and accessories (oxidation, shocks, …) will be repaired by the Repair Centre after acceptation by the customer of an estimate according to the Sagem out of warranty repair prices communicated. - The under- warranty and out of warranty handsets shall be sent to Sagem Montauban.
PAGE 56
Site Technical Documentation –myC-3/ myC-3b 6. Procedure From the beginning date of the Short loop process application and minimum each week, the Repair Centre shall ship the products (handsets and accessories) to Sagem Montauban. 6.1. Handsets : - MRA Procedure for the after-Sales products ( one MRA number for the products concerned by the short loop).
PAGE 57
Site Technical Documentation –myC-3/ myC-3b 8 Additional information about the no fault found In any case: Ask to the end-user the frequency of the defect and the circumstances of its apparition (during an incoming or out-going call, while playing, while downloading, etc.). Try to answer the questions: Where? When? How? • • If the customer complains about a “Power supply / charging” failure : (shutting down of the mobile, problem of booting, etc.
PAGE 58
Site Technical Documentation –myC-3/ myC-3b
PAGE 59
Site Technical Documentation –myC-3/ myC-3b LEVEL 0 MAINTENANCE Ref.
PAGE 60
REMOVING / REPLACING THE BATTERY myC-3/ myC-3b 4.4 Tools : 4.5 - Not applicable 4.6 Preliminary operation : 4.7 - Switch off the mobile phone 4.8 Removal procedure : Proc Sheet 0 01 1/2 1. Unlock the battery pack (1) , by pushing the lock button (2) upwards and extract it by mean of two nicks (3). 2. Remove the battery (1). 4.9 Placement procedure : 1. Replace the battery pack (1) by engaging top hooks first . 2. Push button (2) upwards and push the battery pack (1) into locked position Ref.
PAGE 61
REMOVING / REPLACING THE BATTERY myC-3/ myC-3b Proc Sheet 0 01 2/2 1 2 3 Ref.
PAGE 62
REMOVING / REPLACING THE SIM LOCKER myC-3/ myC-3b Proc Sheet 0 02 1/2 4.10 Tools : - Not applicable 4.11 Preliminary operation : 1. Remove the battery pack ( Proc sheet 0 01). 4.12 Removal procedure : 1. Remove the SIM locker (1) by pressing under the back of the SIM locker to liberate from the back cover (2) 4.13 Placement procedure : 1. Replace the SIM locker (1) in position in its housing 4.14 Further operations 1. Replace the battery pack ( Proc sheet 0 01) 2. Carry out radio test (Test Sheet 04). 4.
PAGE 63
REMOVING / REPLACING THE SIM LOCKER Proc Sheet 0 02 myC-3/ myC-3b 2/2 2 1 Ref.
PAGE 64
Site Technical Documentation –myC-3/ myC-3b LEVEL 1 MAINTENANCE ________________________________________________________________________________________________ Ref.
PAGE 65
REMOVING / REPLACING BACK COVER myC-3/ myC-3b Proc Sheet 1 01 1/2 4.16 Tools : - Cross shaped screwdriver 4.17 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 4.18 Removal procedure : 1. On the back cover (1), unscrew the five attachment screws (2) . 2. Lift delicately the back cover (1) up beginning by the back side 3. Remove rear cover (1) 4.19 Placement procedure : 1. Replace the back cover (1) by engaging top hooks first . 2.
PAGE 66
REMOVING / REPLACING THE BACK COVER myC-3/ myC-3b Proc sheet 1 01 2/2 1 2 Ref.
PAGE 67
REMOVING / REPLACING THE ANTENNA myC-3/ myC-3b Proc Sheet 1 02 1/2 4.21 Tools : - Cross shaped screwdriver 4.22 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01). 4.23 Removal procedure : 1. On the back cover, unscrew the attachment screw (2) of the antenna (1) 2. Remove the antenna (1) 4.24 Placement procedure : 1. Position the antenna (1) in its housing 2. screw the attachment screw (2) with 0,25 N.m torque. 4.25 Further operations : 1.
PAGE 68
REMOVING / REPLACING THE ANTENNA myC-3/ myC-3b Proc Sheet 1 02 2/2 1 2 ________________________________________________________________________________________________ Ref.
PAGE 69
REMOVING / REPLACING KEYPADS AND SIDE DECOR Proc Sheet 1 03 myC-3/ myC-3b 1/2 4.26 Tools : - Cross shaped screwdriver 4.27 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01). 4.28 Removal procedure : 1. Lift equipped electronic board up to liberate it of the front cover (1) 2. Remove the keypad (2), the side keys (3) and the side decor (4) from the front cover (1). 4.29 Placement procedure: 1.
PAGE 70
REMOVING / REPLACING KEYPADS AND SIDE DECORS Proc Sheet 1 03 myC-3/ myC-3b 2/2 2 3 4 1 Ref.
PAGE 71
REMOVING / REPLACING THE METAL DOME myC-3/ myC-3b Proc Sheet 1 04 1/2 4.31 Tools : - Cross shaped screwdriver - Gloves - Metal dome Jig Tweezers 4.32 Preliminary operation This procedure must be performed by a technician with gloves. 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01). 3. Remove the equipped electronic board ( Proc sheet 1 06). 4.33 Removal procedure : 1. Remove the metal dome (2) of the equipped electronic board (1) 4.
PAGE 72
REMOVING / REPLACING THE METAL DOME Proc Sheet 1 04 myC-3/ myC-3b 2/2 2 1 Ref.
PAGE 73
REMOVING / REPLACING THE FRONT FLIP COVER Proc Sheet 1 05 myC-3/ myC-3b 1/2 4.36 Tools : - Cross shaped screwdriver - Tweezers - Flat screwdriver 4.37 Preliminary operation : 4.38 - Switch off the mobile phone 4.39 Removal procedure : 1. Remove the four screws covers (3) on the lower flip (1) by piercing them at the centre with tweezers and by acting as a lever. 2. On the back flip cover (1), unscrew the four attachment screws (4) . 3.
PAGE 74
REMOVING / REPLACING THE FRONT FLIP COVER Proc Sheet 1 05 myC-3/ myC-3b 2/2 1 2 3 4 3 5 ________________________________________________________________________________________________ Ref.
PAGE 75
REMOVING / REPLACING THE EQUIPPED ELECTRONIC BOARD Proc Sheet 1 06 myC-3/ myC-3b 1/2 4.41 Tools : - Cross shaped screwdriver - Tweezers 4.42 Preliminary operation 1. Remove the battery ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01). 4.43 Removal procedure : 1. Turn the equipped electronic board (1) round ( at 90° maximum ) to release it from the front cover (2) 2. Open Zif connector lock (3) by lifting lock up 3. Remove delicately the flex PCB (4). 4.
PAGE 76
REMOVING / REPLACING THE EQUIPPED ELECTRONIC BOARD myC-3/ myC-3b Proc Sheet 1 06 1/2 2 3 1 ________________________________________________________________________________________________ Ref.
PAGE 77
REMOVING / REPLACING THE EQUIPPED ELECTRONIC BOARD myC-3/ myC-3b Proc Sheet 1 06 1/2 ________________________________________________________________________________________________ Ref.
PAGE 78
REMOVING / REPLACING THE BACK FLIP COVER myC-3/ myC-3b Proc Sheet 1 07 1/2 4.46 Tools : - Cross shaped screwdriver - Tweezers 4.47 Preliminary operation 1. Remove the battery ( Proc sheet 0 01). 2. Remove the back cover ( Proc sheet 1 01). 3. Remove the equipped electronic board ( Proc sheet 1 06). 4.48 Removal procedure : 1. Press the hinge (2) inside the front cover by means of (curved) tweezers to release the equipped flip (1) 2. Remove delicately the flex PCB (3) from the front cover 3.
PAGE 79
REMOVING / REPLACING THE BACK FLIP COVER myC-3/ myC-3b Proc Sheet 1 07 2/2 1 2 3 4 ________________________________________________________________________________________________ Ref.
PAGE 80
REMOVING / REPLACING THE BACK FLIP COVER myC-3/ myC-3b Proc Sheet 1 07 2/2 ________________________________________________________________________________________________ Ref.
PAGE 81
REMOVING / REPLACING THE EQUIPPED DISPLAY myC-3/ myC-3b Proc Sheet 1 08 1/2 4.51 The equipped display include the display, the PCB, the loudspeaker and the vibrating device. 4.52 Tools : - Soldering iron - Cross shaped screwdriver - Cruciform screwdriver 4.53 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the front flip cover ( Proc sheet 1 05). 4.54 Removal procedure : 1. Release the vibrating device and the loudspeaker from the flip back cover (3) 2.
PAGE 82
REMOVING / REPLACING THE EQUIPPED DISPLAY myC-3/ myC-3b Proc Sheet 1 08 2/2 2 1 3 4 2 EQUIPPED DISPLAY ________________________________________________________________________________________________ Ref.
PAGE 83
REMOVING / REPLACING THE EQUIPPED DISPLAY myC-3/ myC-3b Proc Sheet 1 08 2/2 ________________________________________________________________________________________________ Ref.
PAGE 84
EQUIPPED ELECTRONIC BOARD EXCHANGE Proc Sheet 1 09 myC-3/ myC-3b 1/3 4.57 Preliminary operation 1. Control of the IMEI label integrity 2. Remove the equipped electronic board (Proc sheet 1 06) 3. Control of any oxidation marks (on the equipped electronic board and under the metal dome) 4.58 Return procedure : (a) The equipped electronic boards are packaged in individual electrostatic envelopes.
PAGE 85
EQUIPPED ELECTRONIC BOARD EXCHANGE Proc sheet 1 09 myC-3/ myC-3b 2/3 Example of equipped electronic boards packaging : Equipped electronic board with metal dome and microphone ESD shielding bag Humidity absorber Boards packaging SAGEM -> ARC Boards packaging ARC -> SAGEM B3 ESD shielding bag closed by the product label Write the defect code on the label ESD shielding bag closed by the IMEI label ________________________________________________________________________________________________ Ref.
PAGE 86
EQUIPPED ELECTRONIC BOARD EXCHANGE myC-3/ myC-3b Proc sheet 1 09 2/3 SAGEM electrostatic shielding box Reference 20 boards: 27441180-4 Reference 100 boards: 27 511110-6 ________________________________________________________________________________________________ Ref.
PAGE 87
EQUIPPED ELECTRONIC BOARD EXCHANGE myC-3/ myC-3b Proc sheet 1 09 3/3 Electronic board exchange process Detection of N3 defect : See the Technical documentation Mobile phone with deffect on PCB -Check oxidation under the metal dome . Remove the defect electronic board Proc 1.
PAGE 88
Site Technical Documentation –myC-3/ myC-3b IMPORTANT Mobile packaging sent to SAGEM S.A. : Follow the Proc sheet 1 09 Packaging for swap or mobile components storage : The swap and the mobile components must be stored with a particular care especially for the most sensible component (Display , loudspeaker etc…). ________________________________________________________________________________________________ Ref.
PAGE 89
Site Technical Documentation –myC-3/ myC-3b LEVEL 2 MAINTENANCE ________________________________________________________________________________________________ Ref.
PAGE 90
REMOVING / REPLACING THE LOUSPEAKER myC-3/ myC-3b Proc Sheet 2 01 1/2 4.61 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick - Flat screwdriver 4.62 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the front flip cover ( Proc sheet 1 05). 4.63 Removal procedure : 1. Unstuck the loudspeaker (1) of the back flip cover (2) with a flat screwdriver 2. Unsolder the loudspeaker (1) on the equipped display (2) 3. Remove the loudspeaker (1) 4.
PAGE 91
REMOVING / REPLACING THE LOUDSPEAKER myC-3/ myC-3b 1 Proc sheet 2 01 2/2 Red Black 2 Ref.
PAGE 92
REMOVING / REPLACING THE VIBRATING DEVICE myC-3/ myC-3b Proc Sheet 2 02 1/2 4.66 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick - Flat screwdriver 4.67 Preliminary operation 1. Remove the battery pack ( Proc sheet 0 01). 2. Remove the front flip cover ( Proc sheet 1 05). 4.68 Removal procedure : 1. Remove the vibrating device (1) from its housing first with a flat screwdriver 2. Unsolder the vibrating device (1) on the equipped display (2) 3. Remove the vibrating device (1) 4.
PAGE 93
REMOVING / REPLACING THE VIBRATING DEVICE myC-3/ myC-3b Proc sheet 2 02 2/2 Black 2 Red 1 Ref.
PAGE 94
REMOVING / REPLACING THE MICROPHONE myC-3/ myC-3b Proc Sheet 2 03 1/2 4.71 Tools : - Cross shaped screwdriver - Soldering iron - Solder wick 4.72 Preliminary operation 4. Remove the battery ( Proc sheet 0 01). 5. Remove the back cover ( Proc sheet 1 01). 6. Remove the equipped electronic board ( Proc sheet 1 06). 4.73 Removal procedure : 1. Unsolder the microphone (2) from the equipped electronic board (1) 2. Remove the microphone (2) 4.74 Placement procedure : 1.
PAGE 95
REMOVING / REPLACING THE MICROPHONE myC-3/ myC-3b Proc Sheet 2 03 2/2 1 Unsolder 2 ________________________________________________________________________________________________ Ref.
PAGE 96
Site Technical Documentation –myC-3/ myC-3b LEVEL 3 MAINTENANCE ________________________________________________________________________________________________ Ref.
PAGE 97
RETURN TO SAGEM FACTORY Informations CRA/CRA information : Nom/Name : Rue /Street : Ville / City : Code postal /Poscode : Pays/Country Telephone /Phone : Nom du produit/product : Date d' achat/Date of purchase Code SAGEM A1 A2 A3 A5 A6 A7 A10 Proc Sheet 3 01 Garantie/Warranty : Garantie standard/Standard warranty : Déjà réparé/préviously repaired : Hors garantie/Out of warranty : Garantie expirée /Expired warranty : Mauvaise utilisation / Misuse : N°Série/Sérial n°: N°IMEI : Type de défauts Type of faul
PAGE 98
Site Technical Documentation –myC-3/ myC-3b Cachet du Vendeur/Dealer's Stamp : Nom du produit/product : Date d' achat/Date of purchase Garantie/Warranty : Garantie standard/Standard warranty : Déjà réparé/préviously repaired : Code SAGEM Type de défaut Informations Client /Information : Nom/Name : Rue /Street : Ville / City : Code postal /Poscode : Pays/Country Telephone /Phone : N° Série/Sérial n° : N° IMEI : Hors garantie/Out of warranty : Garantie expirée /Expired warranty : Mauvaise utilisation / Mis
PAGE 99
Site Technical Documentation –myC-3/ myC-3b CHAPTER 5 - ACCESSORIES 5.1 5.1.1 PEDESTRIAN HANDSFREE KIT Description Ear support with microphone on the cable for handsfree conversation. 5.1.2 Characteristics Item Dimensions PEDESTRIAN HANDSFREE KIT Length: 1.25 m Dist. micro/loudspeaker: 25 cm Ref.
PAGE 100
Site Technical Documentation –myC-3/ myC-3b CHAPTER 6 - TECHNICAL INFORMATION BULLETIN 6.1 PURPOSE The purpose of the Technical Information Bulletin (TIB) is to complete the maintenance operations described in this document. They give to the repair centers the complementary technical informations and the corrective procedures to be applied to maintain the product following it' s evolution. 6.2 APPLICATION The Technical Information Bulletin (TIB) are reference and must be applied by the repair centers.
PAGE 101
Site Technical Documentation –myC-3/ myC-3b CHAPTER 7 - ILLUSTRATED PART CATALOG 8.1 myC-3/ myC-3b spare parts ASSEMBLY QTY DESIGNATION 10 4 Cruciform screw 15 4 Screw covers 20 1 Front flip cover 25 1 Back flip cover 30 1 Display board 35 1 Loudspeaker 40 1 Vibrating device 45 1 50 2 Side keys 55 1 Side decor 60 1 Back cover 65 1 Cruciform screw 70 1 Metal dome 75 1 Electronic board Ref.
PAGE 102
Site Technical Documentation –myC-3/ myC-3b 80 1 Microphone 85 1 Front cover 90 2 Elastomer keypad 95 1 Antenna 100 1 SIM locker Ref.
PAGE 103
Site Technical Documentation –myC-3/ myC-3b 8.2 myC-3/ myC-3b exploded view 20 45 30 10 35 25 15 40 70 50 75 60 65 55 Ref.
PAGE 104
Site Technical Documentation80 –myC-3/ myC-3b 95 90 85 10 0 Ref.
PAGE 105
Site Technical Documentation –myC-3/ myC-3b CHAPTER 8 - COMPOSITION TABLE 8.1 PURPOSE This chapter contains the SAGEM codes of articles mentioned throughout the Site Technical Documentation. 8.2 LIST OF ARTICLES TEST TOOLS Designation Reference myC-3/ myC-3b Metal dome jig To define myC-3/ myC-3b calibration tool To define myC-3/ myC-3b cable To define PEDESTRIAN HANDSFREE KIT Designation Pedestrian handsfree kit Ref.