User guide
62 Troubleshooting
Impossible to send message
Check that the message centre number is correctly entered.
To do so, please select the menu
Messages
, select
Options
, select
Msg centre
n°
and check the number entered. Please contact your
network provider to get
this number.
No answer phonebox
Check that the SIM card does offer this service.
Program the call to be forwarded to answer phoneusing the
information provided
by the operator.
Check that the SIM card used offers this service. Try to make a call to check that
phone and network are operational.
Check if the answer phone number is properly configured. To do so, go to the
Settings/Calls
menu, select
Voicemail
and check the number. Otherwise, enter
your operator’s answer phone centre number.
If answer phone icon flashing
Call the answer phone to make it disappear.
Wrong ring tone is played on call
reception
Check the call group of the contact who has called: check the ring tone selected
for this group.
Backlight does not work
Go into the
Settings/Others
menu, select the
Energy saving
menu and
activate backlight.
In WAP context:
SERVER NOT ANSWERING message
Switch off and then switch phone back on.
Logon to home page impossible
In the
WAP
menu,
Clear the cache
.
Operator name does not appear on
screen
Go into the
Settings
menu, select
Networks
, then
Selection
. Wait until the
operator appears, select it and validate.
How do I switch to silent mode?
Hold the key down unless ring tone sounds, when a short touch is enough.
How do I delete the envelop that
appears on the screen?
If you have received a voice mail, please call your voice mailbox and follow the
instructions given.
How do I delete the answer phone that
appears on the screen?
This answer phone means that you have received a voice mail: please call your
voice mailbox and listen to it. Please follow the instructions given.
How do I remove the written message
at the bottom of the home page (1 call)
Press the
key to go back to the initial page without messages.
P
ROBLEM
- S
ITUATION
A
CTIONS
251970899_myC3-2_lu_en.book Page 62 Mercredi, 16. mars 2005 9:22 09